My Vista Keeps On Freezing Please Help!

My Vista Keeps On Freezing Please Help! MY VISTA KEEPS ON FREEZING PLEASE HELP!

#1 swmkong

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Posted 27 July 2007 - 02:50 AM

HEY ALL

PLEASE HELP ME AS MY VISTA HOME PREMIUM KEEPS ON FREEZING!!!

I DONT KNOW WHAT DO TO AND I WOULD APPRECIATE SOME HELP!!!

THANKS!!

#2 usasma

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Posted 27 July 2007 - 05:42 AM

When does it freeze? What are you doing when it freezes?
Check your Task Manager when it freezes to find the offending program (you'll have to open it before it freezes and wait for the freeze).
Check your Event Viewer for errors around the time of the freeze.

- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#3 swmkong

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Posted 27 July 2007 - 07:06 AM

it just freezes out of the blue... im normally surfing the web when it does and it took me 3 turns just to reply now properly.... and with the task manger i cant see it when it freezes.... i cant do anything for example.... i cant move my mouse the keyboard doesnt work and is just frozen basically... some further tips would be handy...

THANKS FOR YOUR HELP!

#4 usasma

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Posted 28 July 2007 - 07:56 AM

Check your Event Viewer for error messages
Have you checked to see if your router, modem, and ISP are compatible with Vista?

- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#5 swmkong

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Posted 30 July 2007 - 06:16 AM

there seems to be no errors and all the routers,isp and modem are compatible to vista :huh:

but still freezes!!!

thanks

#6 jhsmurray

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Posted 30 July 2007 - 09:27 AM

First scan PC for viruses, malware, etc.

Then I would check this thread out (similar problem, solution was to update BIOS):
http://www.bleepingcomputer.com/forums/topic101600.html

Then I would look at the Device Manager for conflicts:
* Start->Run
* type "sysdm.cpl" (quotes optional)
* select "Hardware" tab
* click "Device Manager" button
* look for red exclamation points and yellow triangle warning signs, if you see any they might be causing the problem. check for driver updates on those items, or even just disable them.

Apart from that, I would try to determine if there is some software conflict. Have a look at Vista selective startup:
http://support.microsoft.com/kb/929135
This might help narrow down where the source of the problem is.

Hope it helps a little. :huh: