All Of A Sudden I Can't Hear Sound On My Laptop
Posted 25 February 2007 - 03:21 PM
I have gone to Control Panel, Add Hardware etc, but al the options are greyed out. How can I reinstall or sound?
Sorry to sound a bit vague but I am not the worlds most knowledgeable PC person. I just want my sound back and I don't know how it got turned off or deleted in the first place.
Thanks for any help
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Posted 25 February 2007 - 04:24 PM
I can hear people IM'ng me etc but I can't play music. I get a message to say that an audio mixer device is not turned on or something. I'm just very confused One minute it worked, the next it didn't.
Posted 25 February 2007 - 04:56 PM
Start menu/Control Panel/Sounds And Audio Devices.
(or if you an icon in tray next to the clock, click on that).
If you use Control Panel, a box will open. Volume tab. Click ADVANCED. Play Control will open up.
Using the tray icon will open Play Control.
Click Options, check Advance Controls, then Properties. Put a checkmark next to everything if they aren't all marked. Click OK. See if anything is muted. (Don't worry if you unmute one thing and something else gets muted, this is normal. You can change it back easily).
At this point put in a cd, let it start playing, make sure the volume is up.
Click on Advanced in the Play Control panel. Do you see 1 Digital Output Only? If it's not checked, check it.
If you hear sound, that's the cure. If you don't, uncheck it and keep searching for a solution.
You mention "I can hear sound so the card or whatever must be working"-so you are using a sound card?
Posted 25 February 2007 - 06:02 PM
When I refer to a sound card - No I have never inserted one into this laptop but as I've always been able to hear sound since I got th PC in Oct 06, I presume that somewhere inside it, there is a sound card or device for making / hearing noise. Whatever, or wherever this is has been switched off or something as now I don't get any noise at all save the pinging noise when someone logs onto IM or pings you a message on IM. If I #click on my Itunes icon I get the message "Itunes has detected a problem with your audio configuration. Audio/Visual may not work properly" Unfortunately, it does not give you the option to find out why it doesn't work properly or to make it right.
I don't know what I've done or not done to have this problem. I have not knowingly, deleted any files.
Thanks for any help
Posted 25 February 2007 - 06:24 PM
Something is missing. You might try going to Windows Update and checking to see if any audio updates are found under OTHER. (I think that's what the category is called).
I just thought of something, usually when everything you mention is grayed out, it's because the drivers aren't installed. Check Windows Updates. Do this before going into BIOS. Even if it has been disabled there, the drivers would still be installed.
Edited by Queen-Evie, 25 February 2007 - 06:33 PM.
Posted 26 February 2007 - 08:59 AM
Posted 28 February 2007 - 05:40 AM