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I Can't Get Rid Of Norton!


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#1 hi007

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Posted 29 November 2006 - 08:11 AM

Hi, I need help? I removed Norton with add remove option on Windows XP , ran the Norton Removal Tool available at Norton's website, ran the CCleaner, tried removing Norton's registries through RegSeeker 1.52. All went well until i discovered some registry keys on my HKEY_LOCAL_MACHINE just wont delete! Their is an erruer 123 notice coming up everytime.I tried removing the keys manually but its the same error message flagging again! Ok, i tried booting in safe mode to see if it works this time. Nope! Same thing over and over again! Can someone tell me what's going on????? :thumbsup:

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#2 nlinecomputers

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Posted 29 November 2006 - 08:41 AM

I never heard of that error. Please show the entire text of your error message. The names of the keys would help too.
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#3 hi007

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Posted 30 November 2006 - 10:31 AM

Hey nline since you asked for them here they are... just to sum it up again I tried the same routine for Norton/Symantec by typing *norton* and *symantec* in the search field of RegSeeker but wo there were entries for both of them! I use RegSeeker 1.52 to search and remove orphaned files and registries and it does a swell job but wo look at these entries for both of them for instance, these are norton entries,

1) HKEY_LOCAL_MACHINE SYSTEM\CONTROL Set002\ENUM\HID\Vid_0461&pid_4d15\6&29e04f61&0&0000\*norton*

2) HKEY_LOCAL_MACHINE SYSTEM\CONTROL Set002 \ENUM\PCI\VEN_1180&DEV 0843&SUBSYS_01BD1028&REV_01\4&2fe911e8&0&0AFO\*norton*

3)HKEY_LOCAL_MACHINE SYSTEM\CONTROL Set002\ENUM\PCI\VEN_8086&DEV_27A6&SUBSYS_01BD1028&REV_03\3&61aaa01&0&11\*norton*

4)HKEY_LOCAL_MACHINE SYSTEM\CONTROL Set002\ENUM\PCI\VEN_1180&DEV_0852&SUBSYS_01BD1028&REV_05\4&2fe911e8&0&0CFO\*norton*

5)HKEY_LOCAL_MACHINE SYSTEM\CONTROL Set002\ENUM\PCI\VEN_1180&DEV_0592&SUBSYS_01BD1028&REV_OA\4&2fe911c8&0&0BFO\*norton*

........and another 4 entries like this! I try to delete them and an erreur N/S 123 displays preventing their deletion!

In Symantec,
1)HKEY_CURRENT_USER software\microsoft\windows\currentversion\explorer\traynotify n Files\Symantec Shared\ccApp.exe

2)HKEY_LOCAL_MACHINE SYSTEM\CONTROL Set002\ENUM\HID\Vid_0461&Pid_4d15\6&29e04f61&0&0000\symantec

3)HKEY_LOCAL_MACHINE ENUM\PCI\VEN_1180&DEV_0852&SUBSYS_01BD1028&REV_05\4&2fe911e8&0&0CF0\symantec

4)HKEY_LOCAL_MACHINE ENUM\PCI\VEN_8086&DEV_27A2&SUBSYS_01BD1028&REV_03\3&61aaa01&0&0&10\symantec

.....and another 2 entries just like these and they keep reappearing after i delete them again and again!

The big question is, what are these entries and why are they still here on my computer and why aren't these going away!

#4 nlinecomputers

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Posted 30 November 2006 - 11:06 AM

When you ran the uninstaller from Symantec did you run all three parts or only the main uninstall tool?

You can download from here: http://www.ocalalive.com:85/Computer%20Too...ortonKiller.exe
all three parts.

NortonKiller is a self extracting zip file with 3 programs labeled 1, 2, and 3. Run them in that order. See if that does a full purge of your system.

If after doing that the Windows Security Center still reports Norton as installed then post back here and I have a fix for that.
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#5 Orange Blossom

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Posted 30 November 2006 - 12:50 PM

You can read about removing Norton in this topic: removing Norton. Later posts in the topic updated the links, so be sure to read through the whole thing. I used the manual tools and ran it three times, even though I wasn't prompted to, in order to get rid of it all.

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