I just encountered the missing mshtml.hlp message. I was trying to save as, an imbedded picture in an Outlook Express email attachment. Talked to IE7 Support on the phone. They INSISTED it was NOT an IE7 problem, even though I explained the problem only came up AFTER installing IE7. I told 'em I would uninstall IE7 to prove the point. He said IE7 was a "universal update" and would simply update itself again. With that, I said "what now". He said to contact the OLE group by phone and give 'em my case number, it would NOT cost me anything. Unfortunately, they are closed and I have to wait until tomorrow. I will post here when I find anything out.
It seems that I cannot save pics embedded in ATTACHMENTS. If I get an pic embedded in an original email, I CAN save as. Will let you know more when I know more.
Got to Outlook Express support. He said it was the email item itself, that when an email is forwarded several times, it CAN lose some type of link to attachments. It is not a bug, but can even be the ISP's emal server. I forwarded the email item to him and he had the same problems saving the pics. I take this to be the explanation since that is the only email I have had with the problem.
Edited by John Booth, 27 December 2006 - 02:49 PM.