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Computer Won't Start Correctly


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#1 coolum

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Posted 11 October 2006 - 10:04 AM

I am having issues with my computer after I turn it on. The windows screen pops up and then it asks do I want to run in safe mode, normal mode, etc. No matter what response I choose, the computer advances as though it about to show my initial settings screen and then it stays black. I have tried many times to turn the computer off and on, as well as leave the computer alone for a few days. I have many family photos in My docs folder and therfore I am afraid of trying to reboot because I don't know of the consequences. This is a new problem for me and I have never had any known viruses or problems in the past.

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#2 fleamailman

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Posted 11 October 2006 - 10:17 AM

questions:
runbox command
- press: winkey + r
- paste this: msconfig
- press: enter
click tab: boot.ini
is box 'bootsafe' ticked and not turned off?

- any other systoms
- how about system restore

Edited by fleamailman, 11 October 2006 - 10:18 AM.

everyday is a gift

#3 coolum

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Posted 11 October 2006 - 03:25 PM

I cannot even get to system restore. Everything goes black soon after the windows XP screen pops up.

#4 Enthusiast

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Posted 12 October 2006 - 06:35 AM

Do you have a Windows XP Installation disk?
If you do you can use it to restore missing or corrupted system files or perform a repair installation.

First you need to backup files that you don't want to loose:

You can use an op system like Puppy Linux to backup your documents and pictures to cds or another drive if you have one.

Get Puppy Linux here. It runs in RAM or from the CD so it does not need to be installed:
http://www.puppylinux.com/download/downpage.htm

" * Puppy will easily install to USB, Zip or hard drive media.
* Booting from CD, Puppy will load totally into RAM so that the CD drive is then free for other purposes.
* Booting from CD, Puppy can save everything back to the CD, no need for a hard drive.
* Booting from USB, Puppy will greatly minimise writes, to extend the life of Flash devices indefinitely.
* Puppy will be extremely friendly for Linux newbies.
* Puppy will boot up and run extraordinarily fast.
* Puppy will have all the applications needed for daily use.
* Puppy will just work, no hassles.
* Puppy will breathe new life into old PCs"

Edited by Enthusiast, 12 October 2006 - 06:37 AM.


#5 coolum

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Posted 12 October 2006 - 01:27 PM

I am confused as to how I can back up files because I cannot even get to the startup screen. I only get to the WindowsXP insignia and then it tells me that windows encountered a problem and asks me how I would like to start windows(safe mode, normal mode,etc.). Regardless of which mode I choose nothing happens and the screen stays black, almost like the computer is stuck.

#6 Enthusiast

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Posted 12 October 2006 - 08:44 PM

You use Puppy Linux instead of Windows XP and set the boot order in your bios to boot from the CD first.

You put the Puppy Linux cd in the cd drive and then boot the computer.

#7 coolum

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Posted 17 October 2006 - 11:46 AM

I have gone to Puppy download page and it seems pretty confusing. Is this the only program I can use to save pics from my old PC?

#8 usasma

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Posted 17 October 2006 - 03:43 PM

You can use other "Live" Linux distro's to do this.
You can use a DOS boot disk with a free NTFS reader (be sure to enable CD-ROM support)
You can use BartPE to recover the data.
You can purchase a USB external drive caddy (about $20) and use it to access the drive via USB.
You can plug the drive into another computer as a "slave" to access the data.

Hopefully, once you get into it, you won't be met with a bunch of "Access Denied" errors. If you are, here's a link that may help: http://www.bleepingcomputer.com/forums/t/42756/how-to-fix-an-access-denied-errors/

Finally, copying the files to a FAT32 partition will eliminate the NTFS security information on the files (making them much easier to work with!).
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **




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