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How To Remove Deluxecommunications (uninstall Instructions)


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#1 Grinler

Grinler

    Lawrence Abrams


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Posted 24 September 2006 - 04:22 PM


How to remove DeluxeCommunications (Uninstall Instructions)
What this program does: DeluxeCommunications is the successor to the Surf Sidekick series of popup delivery adware programs. DXC will display popups on your computer based upon the content of pages you are currently viewing. DXC tends to be bundled with other malware.
More detailed information about Deluxe Communications can be found here:DeluxeCommunications..Surf Sidekick in disguise!Tools Needed for this fix:Symptoms in a HijackThis Log (The O20 entry may may have differen numbers after the dxclib portion.):
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - C:\Program Files\DeluxeCommunications\DxcBho.dll
O4 - HKLM\..\Run: [DeluxeCommunications] C:\Program Files\DeluxeCommunications\Dxc.exe
O4 - HKCU\..\Run: [DeluxeCommunications] C:\Program Files\DeluxeCommunications\Dxc.exe
O20 - AppInit_DLLs: dxclib303562752.dll



Removal Instructions:
  1. Print out these instructions.

  2. Close Internet Explorer and keep it closed throughout the entire removal process.

  3. Enter the Control Panel by clicking on the Start menu, then clicking on Run.

  4. Now type control in the Open field and press the OK button.

  5. Double-click on the Add or Remove Programs icon.

  6. Look for the following entry and double-click on it.

    DeluxeCommunications


    If there is no Add or Remove Programs entry for this programs, click on Start, then Run and type the following in the Open: field:

    C:\Program Files\DeluxeCommunications\Dxc.exe /u

    and press the OK button.

  7. The DeluxeCommunications uninstall program will load and you will be asked to enter a security code. Enter the security code in the file and then press the OK button.


    DeluxCommunications Uninstall Security Code
  8. The uninstall process will then tell you that all browser windows will be closed if you continue. Press the Yes button to continue uninstalling DeluxeCommunications as shown in the figure below.



    Close open windows to continue uninstalling DeluxeCommunications

  9. Finally, when it asks if you would to reboot, as shown in the image below, press the Yes button so that your computer reboots.



    Reboot to complete the DeluxeCommunications uninstallation

  10. Download the FixDXC.reg from the following link and save it on your desktop.

    FixDXC.reg Download Link
  11. When the FixDCX.reg file has finished downloading double-click on the file. When it asks if you would like to add the information into the Registry, click on the Yes button and then on the OK button at next prompt..

  12. Finally search for the following files. If they exist, they will be in the C:\Documents and Settings\Your login name\Application Data folder. In order to see the Application Data folder may have to enable Windows to show hidden files. When you find these files, delete them.

    Dxcknwrd.dll
    Dxccwrd.dll

Your computer should no longer be infected with Deluxe Communications. It may be possible that you still have some spyware or malware installed on your computer. If you feel this is the case, follow the instructions below to post a HijackThis log and someone will help you to remove the rest.

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can post a HijackThis log in our HijackThis Logs and Analysis forum.

If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.


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