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Cannot Access Add Or Remove Programs


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#1 paul4592

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Posted 24 August 2006 - 06:46 AM

I cannot get into the add or remove programs list at all everytime I try to get in I get the message that run dll as an app has a problem and must close. I am running windows xp with service pack 2 and this problem started about a month ago. all my other programs except this one work fine. I have tried reinstalling from my start up disk but it won't let me because the version I am running is better than the one on the disk.

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#2 TheYoda

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Posted 24 August 2006 - 11:12 AM

Run the setup from when you start the computer not while windows is running. Let it run through and when it looks for previous or other versions of windows it will give you an option to repair the current windows installation, do it. Note that you will have to re-install SP2 and all the updates that go with it.

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#3 paul4592

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Posted 26 August 2006 - 11:01 AM

:thumbsup: I tried that but I must be doing something wrong because it goes right into the setup and bypasses the cd.

#4 tg1911

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Posted 26 August 2006 - 11:42 AM

Enter BIOS setup by tapping Delete key or F1, F12..(it usually says which key right as the machine is starting, so watch closely) while your computer is booting up.
This BIOS feature allows you to select the first device from which the BIOS will attempt to load an operating system.
You will have to restart since it is now too late to enter BIOS, start tapping the appropriate key immediately.

Boot Config, is what you're looking for, and you can change device boot order here.
To install operating systems that come on bootable CD-ROMs (i.e. Microsoft Windows XP) in a new hard disk, you will need to select CDROM as the first boot device. This enables you to boot directly from the CD-ROM and load the operating system's installation routine.
Set CD as first boot device, followed by harddrive.

Exit, saving changes.
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#5 paul4592

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Posted 27 August 2006 - 05:10 PM

:thumbsup: success. thank you very much. hopefully I won't run into that problem again.

#6 Enthusiast

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Posted 27 August 2006 - 09:03 PM

Make sure you change your boot order back to the way it was once you have successfully installed the operting system.




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