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C:\ProgramData\boost_interprocess and IE Stopped Working Error


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19 replies to this topic

#1 ashleys

ashleys

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  • 20 posts
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  • Local time:06:53 PM

Posted 15 March 2014 - 10:27 PM

Hello,

 

We have been trying to clear this computer of malware (including the conduit virus) for a couple of days now. We've run several different scans and removed much of it, but the C:\ProgramData\boost_interprocess folder seems to be persistent. After one program appears to have deleted it, it then appears on later scans, even within the same tool. Today we ran the following scans in this order with the following results: 

 

1. AdwCleaner: Found and deleted C:\ProgramData\boost_interprocess

2. JRT: Found and failed to delete C:\ProgramData\boost_interprocess

3. HitmanPro: Did not find C:\ProgramData\boost_interprocess

4. Malwarebytes: Did not find C:\ProgramData\boost_interprocess

 

Attached are the logs from AdwCleaner and JRT. Besides cookies, no other malware was detected on any of these scans. 

 

We suspect there is something still amiss due to one remaining persistent popup saying that Internet Explorer has stopped working (pdf with screengrab attached). It replicates when you try to move it, and we cannot find any issues with IE that seem like they would explain the error message. 

 

We'd appreciate any help.

 

Thank you!

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16750  BrowserJavaVersion: 10.51.2
Run by Bob at 23:06:14 on 2014-03-15
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6057.3449 [GMT -4:00]
.
AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
c:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\21.1.0.18\NAV.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Norton Identity Safe\Engine\2014.6.0.27\NST.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\21.1.0.18\NAV.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\Norton Identity Safe\Engine\2014.6.0.27\NST.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files (x86)\SkyGolf\CaddieSync Express\CaddieSyncExpress.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\UI0Detect.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\notepad.exe
C:\Users\Bob\AppData\Local\join.me\join.me.exe
C:\Windows\system32\RunDll32.exe
C:\Users\Bob\AppData\Local\join.me\LMISupportM.exe
C:\Users\Bob\AppData\Local\join.me\LMISupportM.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = Preserve
mWinlogon: Userinit = userinit.exe,
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\21.1.0.18\IPS\IPSBHO.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Norton Identity Protection: {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - C:\Program Files (x86)\Norton Identity Safe\Engine\2014.6.0.27\coieplg.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Cartwheel Shopping: {B50DF051-E1D4-439C-B94E-F4DE82B56542} - C:\Users\Bob\AppData\Roaming\Cartwheel\Cartwheel.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Norton Identity Safe Toolbar: {A13C2648-91D4-4BF3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine\2014.6.0.27\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Identity Safe Toolbar: {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine\2014.6.0.27\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [InstallX Search Protect for Yahoo] "C:\Users\Bob\AppData\Roaming\InstallX Search Protect for Yahoo\searchprotector.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun: [SSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpwareSE4.exe"
mRun: [CaddieSyncConduit] C:\Program Files (x86)\SkyGolf\CaddieSync Express\CaddieSyncExpress.exe
mRun: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{304135EC-13A5-41D7-ABE2-3611C338D3C0} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{9FA92655-23A0-4DEF-AC50-04EAD7F6B7A3} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: HQ-Video-Profession-1.3: {11111111-1111-1111-1111-110511151178} - 
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Highlightly: {83F2328D-0D6A-42B4-B0C4-02A929EDD4BE} - 
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Norton Identity Protection: {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - C:\Program Files (x86)\Norton Identity Safe\Engine64\2014.6.0.27\coieplg.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-BHO: Coupon Server BHO: {F791D8AE-47E8-40A5-A913-EB2D2AF29602} - 
x64-TB: Norton Identity Safe Toolbar: {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine64\2014.6.0.27\coieplg.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
x64-Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe /logon
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-Run: [WrtMon.exe] C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
x64-DPF: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
Hosts: 54.204.28.26 dmcecclamecbinmplcolhaljlclhbgah
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-3-9 55856]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1501000.012\SymDS64.sys [2013-11-18 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1501000.012\SymEFA64.sys [2013-11-18 1147480]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton AntiVirus\NortonData\21.1.0.18\Definitions\BASHDefs\20140214.001\BHDrvx64.sys [2014-2-18 1526488]
R1 ccSet_NAV;NAV Settings Manager;C:\Windows\System32\drivers\NAVx64\1501000.012\ccSetx64.sys [2013-11-18 162392]
R1 ccSet_NST;Norton Identity Safe Settings Manager;C:\Windows\System32\drivers\NSTx64\7DE06000.01B\ccsetx64.sys [2013-10-17 162392]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton AntiVirus\NortonData\21.1.0.18\Definitions\IPSDefs\20140314.001\IDSviA64.sys [2014-3-15 524504]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1501000.012\Ironx64.sys [2013-11-18 264280]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1501000.012\symnets.sys [2013-11-18 590936]
R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-30 169408]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2014-3-3 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2014-3-3 701512]
R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\21.1.0.18\NAV.exe [2013-11-18 262288]
R2 NCO;Norton Identity Safe;C:\Program Files (x86)\Norton Identity Safe\Engine\2014.6.0.27\nst.exe [2013-10-17 129424]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2013-11-11 4292960]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-9 3275136]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-11-23 137648]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-3-9 317440]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-3-3 25928]
R3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;C:\Windows\System32\drivers\nx6000.sys [2010-1-29 36720]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-3-9 539240]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 SkyhawkeUSBLan;SkyhawkeUSBLan;C:\Windows\System32\drivers\btblan.sys [2010-4-15 47600]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-3-27 1255736]
.
=============== Created Last 30 ================
.
2014-03-15 22:43:15 -------- d-----w- C:\ProgramData\boost_interprocess
2014-03-15 02:41:41 -------- d-----w- C:\Program Files\HitmanPro
2014-03-15 02:40:29 -------- d-----w- C:\ProgramData\HitmanPro
2014-03-15 01:51:22 -------- d-----w- C:\Windows\ERUNT
2014-03-15 01:25:01 -------- d-----w- C:\AdwCleaner
2014-03-13 02:54:14 -------- d-----w- C:\Users\Bob\AppData\Local\join.me
2014-03-10 21:57:10 -------- d-----w- C:\Users\Bob\AppData\Roaming\Malwarebytes
2014-03-04 03:36:13 -------- d-----w- C:\ProgramData\Malwarebytes
2014-03-04 03:36:12 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-03-04 03:36:12 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-03-03 04:22:29 -------- d-----w- C:\Program Files (x86)\Uninstaller
2014-03-03 01:29:47 -------- d-----w- C:\Program Files (x86)\LPT
2014-03-01 23:07:21 -------- d-----w- C:\Users\Bob\AppData\Local\CrashDumps
.
==================== Find3M  ====================
.
2014-03-12 02:50:26 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-12 02:50:26 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-02-02 20:54:16 68608 ----a-w- C:\Windows\System32\taskhost.exe
2014-02-02 20:52:50 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2014-02-02 20:50:41 1887232 ----a-w- C:\Windows\System32\d3d11.dll
2014-02-02 20:50:41 1505280 ----a-w- C:\Windows\SysWow64\d3d11.dll
2013-12-19 02:09:39 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
.
============= FINISH: 23:06:51.97 ===============
 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 16 March 2014 - 08:45 AM





Hello ashleys

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I would like you to run this program for me.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 ashleys

ashleys
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Posted 16 March 2014 - 02:56 PM

Hi Gringo, thanks for your help!

 

Below is the content of the FRST.txt file. We ran another Malwarebytes scan before we saw your message about not running other scans, and I have attached that log here too (it found 2 PUPs). 

 

We'll wait for your next steps before doing anything else.

 

Best,

Ashley

 

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-03-2014
Ran by Bob (administrator) on SHAW-PC on 16-03-2014 15:50:28
Running from C:\Users\Bob\Downloads
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Normal
 
The only official download link for FRST:
Download link for 32-Bit version: 
 
Download link for 64-Bit Version: 
 
Download link from any site other than Bleeping Computer is unpermitted or 
 
outdated.
 
how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(Adobe Systems Incorporated) c:\Program Files (x86)\Adobe\Elements 9 
 
Organizer\PhotoshopElementsFileAgent.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
 
\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware
 
\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware
 
\mbamservice.exe
(Microsoft Corporation) C:\Program Files\Microsoft LifeCam\MSCamS64.exe
(Symantec Corporation) C:\Program Files (x86)\Norton AntiVirus\Engine
 
\21.1.0.18\NAV.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Identity Safe\Engine
 
\2014.6.0.27\NST.exe
(Skype Technologies S.A.) C:\ProgramData\Skype\Toolbars\Skype C2C Service
 
\c2c_service.exe
(Yahoo! Inc.) C:\Program Files (x86)\Yahoo!\SoftwareUpdate
 
\YahooAUService.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware
 
\mbamgui.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(CANON INC.) C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
() C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
() C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe
() C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
(Nuance Communications, Inc.) C:\Program Files (x86)\ScanSoft
 
\OmniPageSE4\OpWareSE4.exe
(SkyHawke) C:\Program Files (x86)\SkyGolf\CaddieSync Express
 
\CaddieSyncExpress.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Identity Safe\Engine
 
\2014.6.0.27\NST.exe
(Symantec Corporation) C:\Program Files (x86)\Norton AntiVirus\Engine
 
\21.1.0.18\NAV.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office
 
\Office14\OUTLOOK.EXE
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared
 
\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Symantec Corporation) C:\Program Files (x86)\Symantec\Norton Online Backup
 
\NOBuAgent.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware
 
\mbamgui.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(CANON INC.) C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
() C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
() C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe
() C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
(Nuance Communications, Inc.) C:\Program Files (x86)\ScanSoft
 
\OmniPageSE4\OpWareSE4.exe
(SkyHawke) C:\Program Files (x86)\SkyGolf\CaddieSync Express
 
\CaddieSyncExpress.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Norton Online Backup
 
\NOBuClient.exe
(Symantec Corporation) C:\Program Files (x86)\Norton AntiVirus\Engine
 
\21.1.0.18\NAV.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Identity Safe\Engine
 
\2014.6.0.27\NST.exe
(LogMeIn, Inc.) C:\Users\Bob\AppData\Local\join.me\join.me.exe
() C:\Users\Bob\AppData\Local\join.me\LMISupportM.exe
() C:\Users\Bob\AppData\Local\join.me\LMISupportM.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [AdobeAAMUpdater-1.0] - C:\Program Files (x86)\Common Files
 
\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [497648 2010-07-29] 
 
(Adobe Systems Incorporated)
HKLM\...\Run: [BCSSync] - C:\Program Files\Microsoft Office
 
\Office14\BCSSync.exe [112512 2010-03-13] (Microsoft Corporation)
HKLM\...\Run: [CanonSolutionMenu] - C:\Program Files (x86)\Canon
 
\SolutionMenu\CNSLMAIN.exe [644696 2007-05-14] (CANON INC.)
HKLM\...\Run: [CanonMyPrinter] - C:\Program Files\Canon\MyPrinter\BJMyPrt.exe 
 
[1840720 2007-04-03] (CANON INC.)
HKLM\...\Run: [WrtMon.exe] - C:\Windows\system32\spool\drivers
 
\x64\3\WrtMon.exe [20480 2006-09-20] ()
HKLM-x32\...\Run: [Adobe Reader Speed Launcher] - C:\Program Files 
 
(x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe [40312 2013-12-18] (Adobe 
 
Systems Incorporated)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe
 
\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [] - [X]
HKLM-x32\...\Run: [RoxWatchTray] - C:\Program Files (x86)\Common Files\Roxio 
 
Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe [240112 2010-11-25] 
 
(Sonic Solutions)
HKLM-x32\...\Run: [Desktop Disc Tool] - C:\Program Files (x86)\Roxio\OEM\Roxio 
 
Burn\RoxioBurnLauncher.exe [514544 2010-11-17] ()
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple
 
\Apple Application Support\APSDaemon.exe [59720 2013-09-13] (Apple Inc.)
HKLM-x32\...\Run: [LifeCam] - C:\Program Files (x86)\Microsoft LifeCam
 
\LifeExp.exe [119152 2010-05-20] (Microsoft Corporation)
HKLM-x32\...\Run: [SSBkgdUpdate] - C:\Program Files (x86)\Common Files
 
\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [210472 2006-10-25] 
 
(Nuance Communications, Inc.)
HKLM-x32\...\Run: [OpwareSE4] - C:\Program Files (x86)\ScanSoft
 
\OmniPageSE4\OpwareSE4.exe [79400 2007-02-04] (Nuance Communications, 
 
Inc.)
HKLM-x32\...\Run: [CaddieSyncConduit] - C:\Program Files (x86)\SkyGolf
 
\CaddieSync Express\CaddieSyncExpress.exe [2544960 2013-05-08] 
 
(SkyHawke)
HKLM-x32\...\Run: [Nikon Message Center 2] - C:\Program Files (x86)\Nikon
 
\Nikon Message Center 2\NkMC2.exe [571392 2011-10-30] (Nikon Corporation)
HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common 
 
Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)
HKLM-x32\...\Run: [QuickTime Task] - C:\Program Files (x86)\QuickTime
 
\QTTask.exe [421888 2013-05-01] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] - C:\Program Files (x86)\iTunes
 
\iTunesHelper.exe [152392 2013-11-02] (Apple Inc.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\.DEFAULT\...\RunOnce: [SpUninstallDeleteDir] - rmdir /s /q "\SearchProtect"
HKU\S-1-5-21-1859988540-108147297-1195754274-1001\...\Run: [InstallX 
 
Search Protect for Yahoo] - "C:\Users\Bob\AppData\Roaming\InstallX Search 
 
Protect for Yahoo\searchprotector.exe"
HKU\S-1-5-21-1859988540-108147297-1195754274-1001\...\MountPoints2: D - 
 
D:\autorun.exe
AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin
 
\SPVC64Loader.dll => C:\PROGRA~2\SearchProtect\SearchProtect\bin
 
\SPVC64Loader.dll File Not Found
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
 
==================== Internet (Whitelisted) ====================
 
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = 
 
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache 
 
AcceptLangs = en-US
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = 
 
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = 
 
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = 
 
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = 
 
HKLM\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = 
BHO: HQ-Video-Profession-1.3 - {11111111-1111-1111-1111-110511151178} - C:
 
\Program Files (x86)\HQ-Video-Profession-1.3\HQ-Video-Profession-1.3-
 
bho64.dll No File
BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-
 
0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL 
 
(Microsoft Corporation)
BHO: Highlightly - {83F2328D-0D6A-42B4-B0C4-02A929EDD4BE} - C:
 
\Program Files\Highlightly\IE\HighlightlyClientIE.dll No File
BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - 
 
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google 
 
Inc.)
BHO: Norton Identity Protection - {AB4C7833-A6EC-433f-B9FE-
 
6B14B1A2F836} - C:\Program Files (x86)\Norton Identity Safe
 
\Engine64\2014.6.0.27\coIEPlg.dll (Symantec Corporation)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-
 
42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL 
 
(Microsoft Corporation)
BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-
 
9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO: Coupon Server BHO - {F791D8AE-47E8-40A5-A913-EB2D2AF29602} - 
 
C:\Program Files (x86)\Coupon Server\FrameworkBHO64.dll No File
BHO-x32: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-
 
F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\21.1.0.18\IPS
 
\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-
 
0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office
 
\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-
 
D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle 
 
Corporation)
BHO-x32: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-
 
CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar
 
\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Norton Identity Protection - {AB4C7833-A6EC-433f-B9FE-
 
6B14B1A2F836} - C:\Program Files (x86)\Norton Identity Safe\Engine
 
\2014.6.0.27\coIEPlg.dll (Symantec Corporation)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-
 
42B3008E02FF} - C:\Program Files (x86)\Microsoft Office
 
\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Cartwheel Shopping - {B50DF051-E1D4-439C-B94E-
 
F4DE82B56542} - C:\Users\Bob\AppData\Roaming\Cartwheel\Cartwheel.dll 
 
(Cartwheel, Inc.)
BHO-x32: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-
 
9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle 
 
Corporation)
Toolbar: HKLM - Norton Identity Safe Toolbar - {A13C2648-91D4-4bf3-BC6D-
 
0079707C4389} - C:\Program Files (x86)\Norton Identity Safe
 
\Engine64\2014.6.0.27\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-
 
009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar
 
\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM-x32 - Norton Identity Safe Toolbar - {A13C2648-91D4-4bf3-
 
BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine
 
\2014.6.0.27\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-
 
009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar
 
\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKCU - Norton Identity Safe Toolbar - {A13C2648-91D4-4BF3-BC6D-
 
0079707C4389} - C:\Program Files (x86)\Norton Identity Safe
 
\Engine64\2014.6.0.27\coIEPlg.dll (Symantec Corporation)
Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-
 
009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar
 
\GoogleToolbar_64.dll (Google Inc.)
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} 
 
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - 
 
C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll 
 
(Skype Technologies S.A.)
Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-
 
07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer
 
\skypeieplugin.dll (Skype Technologies S.A.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:
 
\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Hosts: 54.204.28.26 dmcecclamecbinmplcolhaljlclhbgah
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
 
Chrome: 
=======
CHR HomePage: hxxp://google.com/
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome
 
\Application\33.0.1750.154\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application
 
\33.0.1750.154\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome
 
\Application\33.0.1750.154\pdf.dll ()
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 
 
10.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Java Deployment Toolkit 7.0.10.8) - C:\Program Files (x86)\Java
 
\jre7\bin\new_plugin\npdeployJava1.dll No File
CHR Plugin: (Java™ Platform SE 7 U1) - C:\Program Files (x86)\Java\jre7\bin
 
\new_plugin\npjp2.dll No File
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime
 
\plugins\npqtplugin.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime
 
\plugins\npqtplugin2.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime
 
\plugins\npqtplugin3.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime
 
\plugins\npqtplugin4.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime
 
\plugins\npqtplugin5.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime
 
\plugins\npqtplugin6.dll No File
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime
 
\plugins\npqtplugin7.dll No File
CHR Plugin: (Microsoft Office 2010) - C:
 
\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (Microsoft Office 2010) - C:
 
\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update
 
\1.3.21.135\npGoogleUpdate3.dll No File
CHR Plugin: (iTunes Application Detector) - C:\Program Files (x86)\iTunes\Mozilla 
 
Plugins\npitunes.dll ()
CHR Plugin: (Shockwave for Director) - C:\Windows\system32\Adobe\Director
 
\np32dsw.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight
 
\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
CHR Extension: (Google Docs) - C:\Users\Bob\AppData\Local\Google\Chrome
 
\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2013-05-06]
CHR Extension: (Google Drive) - C:\Users\Bob\AppData\Local\Google\Chrome
 
\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-05-06]
CHR Extension: (YouTube) - C:\Users\Bob\AppData\Local\Google\Chrome\User 
 
Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-05-06]
CHR Extension: (Google Search) - C:\Users\Bob\AppData\Local\Google\Chrome
 
\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-05-06]
CHR Extension: (Skype Click to Call) - C:\Users\Bob\AppData\Local\Google
 
\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2014-02-15]
CHR Extension: (Google Wallet) - C:\Users\Bob\AppData\Local\Google\Chrome
 
\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09
 
-05]
CHR Extension: (Norton Identity Protection) - C:\Users\Bob\AppData\Local
 
\Google\Chrome\User Data\Default\Extensions
 
\nppllibpnmahfaklnpggkibhkapjkeob [2013-09-05]
CHR Extension: (Gmail) - C:\Users\Bob\AppData\Local\Google\Chrome\User 
 
Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-05-06]
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:
 
\Program Files (x86)\Skype\Toolbars\Skype for Chromium
 
\skype_chrome_extension.crx [2013-10-09]
CHR HKLM-x32\...\Chrome\Extension: [nppllibpnmahfaklnpggkibhkapjkeob] - C:
 
\Program Files (x86)\Norton Identity Safe\Engine\2014.6.0.27\Exts\Chrome.crx 
 
[2014-01-21]
 
==================== Services (Whitelisted) =================
 
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes' Anti-Malware
 
\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files (x86)\Malwarebytes' Anti-Malware
 
\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation)
R2 NAV; C:\Program Files (x86)\Norton AntiVirus\Engine\21.1.0.18\NAV.exe 
 
[262288 2013-10-08] (Symantec Corporation)
R2 NCO; C:\Program Files (x86)\Norton Identity Safe\Engine
 
\2014.6.0.27\NST.exe [129424 2013-10-05] (Symantec Corporation)
R2 NOBU; C:\Program Files (x86)\Symantec\Norton Online Backup
 
\NOBuAgent.exe [4292960 2013-11-11] (Symantec Corporation)
 
==================== Drivers (Whitelisted) ====================
 
R1 BHDrvx64; C:\Program Files (x86)\Norton AntiVirus\NortonData
 
\21.1.0.18\Definitions\BASHDefs\20140214.001\BHDrvx64.sys [1526488 2013-
 
12-17] (Symantec Corporation)
R1 ccSet_NAV; C:\Windows\system32\drivers
 
\NAVx64\1501000.012\ccSetx64.sys [162392 2013-09-25] (Symantec 
 
Corporation)
R1 ccSet_NST; C:\Windows\system32\drivers\NSTx64\7DE06000.01B
 
\ccSetx64.sys [162392 2013-09-27] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE
 
\eeCtrl64.sys [484952 2013-11-28] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec 
 
Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2013-11-22] (Symantec 
 
Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton AntiVirus\NortonData
 
\21.1.0.18\Definitions\IPSDefs\20140314.001\IDSvia64.sys [524504 2014-03-05] 
 
(Symantec Corporation)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25928 2013-04-
 
04] (Malwarebytes Corporation)
R3 NAVENG; C:\Program Files (x86)\Norton AntiVirus\NortonData
 
\21.1.0.18\Definitions\VirusDefs\20140315.009\ENG64.SYS [126040 2014-03-
 
14] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton AntiVirus\NortonData
 
\21.1.0.18\Definitions\VirusDefs\20140315.009\EX64.SYS [2099288 2014-03-
 
14] (Symantec Corporation)
S3 SkyhawkeUSBLan; C:\Windows\System32\DRIVERS\btblan.sys [47600 2010
 
-04-15] (Belcarra Technologies)
R3 SRTSP; C:\Windows\System32\Drivers
 
\NAVx64\1501000.012\SRTSP64.SYS [858200 2013-09-26] (Symantec 
 
Corporation)
R1 SRTSPX; C:\Windows\system32\drivers
 
\NAVx64\1501000.012\SRTSPX64.SYS [36952 2013-09-09] (Symantec 
 
Corporation)
R0 SymDS; C:\Windows\System32\drivers
 
\NAVx64\1501000.012\SYMDS64.SYS [493656 2013-09-09] (Symantec 
 
Corporation)
R0 SymEFA; C:\Windows\System32\drivers
 
\NAVx64\1501000.012\SYMEFA64.SYS [1147480 2013-09-26] (Symantec 
 
Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 
 
2013-11-18] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\NAVx64\1501000.012\Ironx64.SYS 
 
[264280 2013-09-26] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers
 
\NAVx64\1501000.012\SYMNETS.SYS [590936 2013-09-25] (Symantec 
 
Corporation)
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2014-03-16 15:50 - 2014-03-16 15:50 - 00019656 _____ () C:\Users\Bob
 
\Downloads\FRST.txt
2014-03-16 15:50 - 2014-03-16 15:50 - 00000000 ____D () C:\FRST
2014-03-16 15:49 - 2014-03-16 15:49 - 02157056 _____ (Farbar) C:\Users\Bob
 
\Downloads\FRST64.exe
2014-03-16 15:09 - 2014-03-16 15:41 - 00000000 ____D () C:\Users\Bob
 
\Desktop\Malware Log Files
2014-03-15 23:21 - 2014-03-15 23:21 - 00003469 _____ () C:\Users\Bob
 
\Documents\NEWSOFT
2014-03-15 23:04 - 2014-03-15 23:04 - 00688992 ____R (Swearware) C:\Users
 
\Bob\Desktop\dds.com
2014-03-15 18:43 - 2014-03-16 07:41 - 00000000 ____D () C:\ProgramData
 
\boost_interprocess
2014-03-15 09:27 - 2014-03-15 09:27 - 00001604 _____ () C:\Users\Phyllis
 
\Desktop\WhatAliceForgot9781101505977.acsm
2014-03-14 22:59 - 2014-03-14 22:59 - 00014356 _____ () C:\Windows
 
\system32\.crusader
2014-03-14 22:41 - 2014-03-14 22:41 - 00001855 _____ () C:\Users\Public
 
\Desktop\HitmanPro.lnk
2014-03-14 22:41 - 2014-03-14 22:41 - 00000000 ____D () C:\Program Files
 
\HitmanPro
2014-03-14 22:40 - 2014-03-14 23:01 - 00000000 ____D () C:\ProgramData
 
\HitmanPro
2014-03-14 22:32 - 2014-03-14 22:39 - 10820032 _____ (SurfRight B.V.) C:
 
\Users\Bob\Downloads\HitmanPro_x64.exe
2014-03-14 21:51 - 2014-03-14 21:51 - 00000000 ____D () C:\Windows\ERUNT
2014-03-14 21:50 - 2014-02-20 01:33 - 01037734 _____ (Thisisu) C:\Users\Bob
 
\Desktop\JRT_NEW.exe
2014-03-14 21:49 - 2014-03-14 21:49 - 00930952 _____ (CNET Download.com) 
 
C:\Users\Bob\Downloads\cbsidlm-cbsi183-Junkware_Removal_Tool-ORG-
 
75910255.exe
2014-03-14 21:25 - 2014-03-15 19:12 - 00000000 ____D () C:\AdwCleaner
2014-03-14 21:23 - 2014-03-14 21:23 - 00930952 _____ (CNET Download.com) 
 
C:\Users\Bob\Downloads\cbsidlm-cbsi183-AdwCleaner-ORG-75851221.exe
2014-03-14 20:04 - 2014-03-14 20:04 - 00000000 ____D () C:\Users\Guest
 
\AppData\Roaming\Malwarebytes
2014-03-13 11:04 - 2014-03-13 11:04 - 00000000 ____D () C:\Users\Guest
 
\AppData\Local\Apps\2.0
2014-03-13 06:52 - 2014-03-13 06:52 - 00001075 _____ () C:\Users\Phyllis
 
\Desktop\join.me.lnk
2014-03-13 06:52 - 2014-03-13 06:52 - 00001075 _____ () C:\Users\Phyllis
 
\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\join.me.lnk
2014-03-13 06:52 - 2014-03-13 06:52 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Local\join.me
2014-03-12 22:54 - 2014-03-16 15:05 - 00000000 ____D () C:\Users\Bob
 
\AppData\Local\join.me
2014-03-12 22:54 - 2014-03-12 22:54 - 00001055 _____ () C:\Users\Bob
 
\Desktop\join.me.lnk
2014-03-12 22:54 - 2014-03-12 22:54 - 00001055 _____ () C:\Users\Bob
 
\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\join.me.lnk
2014-03-12 22:00 - 2014-03-12 22:00 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Local\Deployment
2014-03-12 22:00 - 2014-03-12 22:00 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Local\Apps\2.0
2014-03-10 17:57 - 2014-03-10 17:57 - 00000000 ____D () C:\Users\Bob
 
\AppData\Roaming\Malwarebytes
2014-03-03 23:36 - 2014-03-13 23:02 - 00000000 ____D () C:\Program Files 
 
(x86)\Malwarebytes' Anti-Malware
2014-03-03 23:36 - 2014-03-03 23:36 - 00001111 _____ () C:\Users\Public
 
\Desktop\Malwarebytes Anti-Malware.lnk
2014-03-03 23:36 - 2014-03-03 23:36 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Roaming\Malwarebytes
2014-03-03 23:36 - 2014-03-03 23:36 - 00000000 ____D () C:\ProgramData
 
\Malwarebytes
2014-03-03 23:36 - 2013-04-04 15:50 - 00025928 _____ (Malwarebytes 
 
Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-03-03 23:34 - 2014-03-03 23:34 - 10285040 _____ (Malwarebytes 
 
Corporation ) C:\Users\Phyllis\Desktop\mbam-setup-1.75.0.1300.exe
2014-03-03 22:21 - 2014-03-03 22:21 - 00000000 ___RD () C:\Users\Phyllis
 
\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2014-03-03 22:18 - 2014-03-03 22:18 - 00000000 _____ () C:\Users\Phyllis
 
\AppData\Roaming\Vocals
2014-03-03 21:55 - 2014-03-03 22:09 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Local\NPE
2014-03-03 00:22 - 2014-03-03 00:22 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Local\Tuguu_SL
2014-03-02 21:29 - 2014-03-04 18:12 - 00000000 ____D () C:\Program Files 
 
(x86)\LPT
2014-03-02 21:27 - 2014-03-02 21:27 - 00000258 __RSH () C:\ProgramData
 
\ntuser.pol
2014-03-02 13:41 - 2014-03-02 13:46 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Roaming\Activeris
2014-03-01 19:07 - 2014-03-14 23:15 - 00000000 ____D () C:\Users\Bob
 
\AppData\Local\CrashDumps
2014-02-24 17:59 - 2014-02-24 17:59 - 00000000 ____D () C:\Users\Phyllis
 
\Documents\Outlook Files
 
==================== One Month Modified Files and Folders =======
 
2014-03-16 15:50 - 2014-03-16 15:50 - 00019656 _____ () C:\Users\Bob
 
\Downloads\FRST.txt
2014-03-16 15:50 - 2014-03-16 15:50 - 00000000 ____D () C:\FRST
2014-03-16 15:49 - 2014-03-16 15:49 - 02157056 _____ (Farbar) C:\Users\Bob
 
\Downloads\FRST64.exe
2014-03-16 15:48 - 2012-07-01 17:21 - 00000830 _____ () C:\Windows\Tasks
 
\Adobe Flash Player Updater.job
2014-03-16 15:42 - 2012-03-28 14:29 - 00000000 ____D () C:\Users\Bob
 
\Documents\Email
2014-03-16 15:41 - 2014-03-16 15:09 - 00000000 ____D () C:\Users\Bob
 
\Desktop\Malware Log Files
2014-03-16 15:27 - 2012-11-15 21:43 - 00000892 _____ () C:\Windows\Tasks
 
\GoogleUpdateTaskMachineUA.job
2014-03-16 15:05 - 2014-03-12 22:54 - 00000000 ____D () C:\Users\Bob
 
\AppData\Local\join.me
2014-03-16 14:16 - 2012-11-15 21:43 - 00000888 _____ () C:\Windows\Tasks
 
\GoogleUpdateTaskMachineCore.job
2014-03-16 13:07 - 2012-03-27 17:42 - 00000000 ____D () C:\Users\Phyllis
 
\Documents\Email
2014-03-16 07:46 - 2009-07-14 00:45 - 00021296 ____H () C:\Windows
 
\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289
 
-439d-8115-601632D005A0
2014-03-16 07:46 - 2009-07-14 00:45 - 00021296 ____H () C:\Windows
 
\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289
 
-439d-8115-601632D005A0
2014-03-16 07:43 - 2009-07-14 01:13 - 00782986 _____ () C:\Windows
 
\system32\PerfStringBackup.INI
2014-03-16 07:42 - 2012-03-09 13:24 - 01902175 _____ () C:\Windows
 
\WindowsUpdate.log
2014-03-16 07:41 - 2014-03-15 18:43 - 00000000 ____D () C:\ProgramData
 
\boost_interprocess
2014-03-16 07:39 - 2010-11-20 23:47 - 00587866 _____ () C:\Windows
 
\PFRO.log
2014-03-16 07:39 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks
 
\SA.DAT
2014-03-16 07:39 - 2009-07-14 00:51 - 00063666 _____ () C:\Windows
 
\setupact.log
2014-03-15 23:21 - 2014-03-15 23:21 - 00003469 _____ () C:\Users\Bob
 
\Documents\NEWSOFT
2014-03-15 23:04 - 2014-03-15 23:04 - 00688992 ____R (Swearware) C:\Users
 
\Bob\Desktop\dds.com
2014-03-15 22:56 - 2013-01-26 18:50 - 00003914 _____ () C:\Windows
 
\System32\Tasks\User_Feed_Synchronization-{30A04C78-82DB-4F00-BBD2-
 
CC67BEF1BB9B}
2014-03-15 19:12 - 2014-03-14 21:25 - 00000000 ____D () C:\AdwCleaner
2014-03-15 19:11 - 2012-03-28 16:32 - 00000000 ____D () C:\Users\Bob
 
\AppData\Roaming\Skype
2014-03-15 09:27 - 2014-03-15 09:27 - 00001604 _____ () C:\Users\Phyllis
 
\Desktop\WhatAliceForgot9781101505977.acsm
2014-03-15 06:31 - 2013-05-06 11:30 - 00002104 _____ () C:\Users\Public
 
\Desktop\Google Chrome.lnk
2014-03-14 23:15 - 2014-03-01 19:07 - 00000000 ____D () C:\Users\Bob
 
\AppData\Local\CrashDumps
2014-03-14 23:01 - 2014-03-14 22:40 - 00000000 ____D () C:\ProgramData
 
\HitmanPro
2014-03-14 22:59 - 2014-03-14 22:59 - 00014356 _____ () C:\Windows
 
\system32\.crusader
2014-03-14 22:41 - 2014-03-14 22:41 - 00001855 _____ () C:\Users\Public
 
\Desktop\HitmanPro.lnk
2014-03-14 22:41 - 2014-03-14 22:41 - 00000000 ____D () C:\Program Files
 
\HitmanPro
2014-03-14 22:39 - 2014-03-14 22:32 - 10820032 _____ (SurfRight B.V.) C:
 
\Users\Bob\Downloads\HitmanPro_x64.exe
2014-03-14 22:05 - 2012-11-15 21:42 - 00000000 ____D () C:\Users\Bob
 
\AppData\Local\Deployment
2014-03-14 21:51 - 2014-03-14 21:51 - 00000000 ____D () C:\Windows\ERUNT
2014-03-14 21:49 - 2014-03-14 21:49 - 00930952 _____ (CNET Download.com) 
 
C:\Users\Bob\Downloads\cbsidlm-cbsi183-Junkware_Removal_Tool-ORG-
 
75910255.exe
2014-03-14 21:23 - 2014-03-14 21:23 - 00930952 _____ (CNET Download.com) 
 
C:\Users\Bob\Downloads\cbsidlm-cbsi183-AdwCleaner-ORG-75851221.exe
2014-03-14 20:04 - 2014-03-14 20:04 - 00000000 ____D () C:\Users\Guest
 
\AppData\Roaming\Malwarebytes
2014-03-14 20:04 - 2013-09-23 13:59 - 00000000 ____D () C:\Users\Guest
 
\AppData\Local\CrashDumps
2014-03-13 23:02 - 2014-03-03 23:36 - 00000000 ____D () C:\Program Files 
 
(x86)\Malwarebytes' Anti-Malware
2014-03-13 11:04 - 2014-03-13 11:04 - 00000000 ____D () C:\Users\Guest
 
\AppData\Local\Apps\2.0
2014-03-13 11:02 - 2013-08-18 18:16 - 00001375 _____ () C:\Users\Guest
 
\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
2014-03-13 06:52 - 2014-03-13 06:52 - 00001075 _____ () C:\Users\Phyllis
 
\Desktop\join.me.lnk
2014-03-13 06:52 - 2014-03-13 06:52 - 00001075 _____ () C:\Users\Phyllis
 
\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\join.me.lnk
2014-03-13 06:52 - 2014-03-13 06:52 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Local\join.me
2014-03-12 22:54 - 2014-03-12 22:54 - 00001055 _____ () C:\Users\Bob
 
\Desktop\join.me.lnk
2014-03-12 22:54 - 2014-03-12 22:54 - 00001055 _____ () C:\Users\Bob
 
\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\join.me.lnk
2014-03-12 22:00 - 2014-03-12 22:00 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Local\Deployment
2014-03-12 22:00 - 2014-03-12 22:00 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Local\Apps\2.0
2014-03-11 22:50 - 2012-07-01 17:21 - 00003768 _____ () C:\Windows
 
\System32\Tasks\Adobe Flash Player Updater
2014-03-11 22:50 - 2012-04-29 15:22 - 00692616 _____ (Adobe Systems 
 
Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-03-11 22:50 - 2012-03-09 11:29 - 00071048 _____ (Adobe Systems 
 
Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-03-10 17:57 - 2014-03-10 17:57 - 00000000 ____D () C:\Users\Bob
 
\AppData\Roaming\Malwarebytes
2014-03-07 16:42 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows
 
\system32\NDF
2014-03-07 07:51 - 2012-03-27 18:47 - 00126744 _____ () C:\Users\Bob
 
\AppData\Local\GDIPFONTCACHEV1.DAT
2014-03-04 18:12 - 2014-03-02 21:29 - 00000000 ____D () C:\Program Files 
 
(x86)\LPT
2014-03-04 18:08 - 2014-01-26 00:11 - 00000000 ____D () C:\Users\Bob
 
\AppData\Local\Weather_Warnings_LLC
2014-03-04 18:08 - 2014-01-20 09:37 - 00000000 ____D () C:\Program Files 
 
(x86)\Software Updater
2014-03-04 18:08 - 2012-03-27 18:42 - 00000000 ___RD () C:\Users\Bob
 
\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2014-03-03 23:36 - 2014-03-03 23:36 - 00001111 _____ () C:\Users\Public
 
\Desktop\Malwarebytes Anti-Malware.lnk
2014-03-03 23:36 - 2014-03-03 23:36 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Roaming\Malwarebytes
2014-03-03 23:36 - 2014-03-03 23:36 - 00000000 ____D () C:\ProgramData
 
\Malwarebytes
2014-03-03 23:34 - 2014-03-03 23:34 - 10285040 _____ (Malwarebytes 
 
Corporation ) C:\Users\Phyllis\Desktop\mbam-setup-1.75.0.1300.exe
2014-03-03 23:25 - 2013-12-08 23:14 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Local\CrashDumps
2014-03-03 22:21 - 2014-03-03 22:21 - 00000000 ___RD () C:\Users\Phyllis
 
\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2014-03-03 22:19 - 2012-03-09 11:45 - 00000000 ____D () C:\ProgramData
 
\WildTangent
2014-03-03 22:18 - 2014-03-03 22:18 - 00000000 _____ () C:\Users\Phyllis
 
\AppData\Roaming\Vocals
2014-03-03 22:18 - 2013-09-11 12:04 - 00000000 ____H () C:\ProgramData
 
\PKP_DLes.DAT
2014-03-03 22:17 - 2013-09-17 16:15 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Local\Nikon
2014-03-03 22:17 - 2013-09-11 12:03 - 00000000 ____H () C:\ProgramData
 
\PKP_DLev.DAT
2014-03-03 22:17 - 2013-09-11 12:03 - 00000000 ____H () C:\ProgramData
 
\PKP_DLet.DAT
2014-03-03 22:17 - 2013-09-11 12:03 - 00000000 ____D () C:\Program Files
 
\Common Files\Nikon
2014-03-03 22:15 - 2009-07-14 00:45 - 00464552 _____ () C:\Windows
 
\system32\FNTCACHE.DAT
2014-03-03 22:11 - 2012-03-27 12:45 - 00126744 _____ () C:\Users\Phyllis
 
\AppData\Local\GDIPFONTCACHEV1.DAT
2014-03-03 22:09 - 2014-03-03 21:55 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Local\NPE
2014-03-03 22:09 - 2013-08-18 18:16 - 00000000 ____D () C:\Users\Guest
2014-03-03 22:09 - 2012-03-27 18:41 - 00000000 ____D () C:\Users\Bob
2014-03-03 21:55 - 2012-03-27 14:16 - 00000000 ____D () C:\ProgramData
 
\Norton
2014-03-03 00:22 - 2014-03-03 00:22 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Local\Tuguu_SL
2014-03-02 21:27 - 2014-03-02 21:27 - 00000258 __RSH () C:\ProgramData
 
\ntuser.pol
2014-03-02 21:27 - 2009-07-13 23:20 - 00000000 ___HD () C:\Windows
 
\system32\GroupPolicy
2014-03-02 21:27 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows
 
\SysWOW64\GroupPolicy
2014-03-02 13:46 - 2014-03-02 13:41 - 00000000 ____D () C:\Users\Phyllis
 
\AppData\Roaming\Activeris
2014-03-01 18:42 - 2014-01-20 09:38 - 00000000 ____D () C:\Users\Bob
 
\AppData\Roaming\Cartwheel
2014-03-01 18:30 - 2013-12-23 12:07 - 00002200 _____ () C:\Users\Public
 
\Desktop\SkyCaddie.lnk
2014-02-25 22:35 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows
 
\LiveKernelReports
2014-02-24 23:12 - 2012-03-27 17:49 - 00000000 ____D () C:\Users\Phyllis
 
\Documents\Avila Book Club
2014-02-24 17:59 - 2014-02-24 17:59 - 00000000 ____D () C:\Users\Phyllis
 
\Documents\Outlook Files
2014-02-22 16:33 - 2013-12-03 15:39 - 00000000 ____D () C:\Program Files 
 
(x86)\iTunes
2014-02-20 01:33 - 2014-03-14 21:50 - 01037734 _____ (Thisisu) C:\Users\Bob
 
\Desktop\JRT_NEW.exe
2014-02-14 09:16 - 2012-03-09 12:08 - 00000000 ____D () C:\ProgramData
 
\Sonic
 
Files to move or delete:
====================
C:\ProgramData\PKP_DLeo.DAT
C:\ProgramData\PKP_DLes.DAT
C:\ProgramData\PKP_DLet.DAT
C:\ProgramData\PKP_DLev.DAT
 
 
Some content of TEMP:
====================
C:\Users\Bob\AppData\Local\Temp\2CA8_SoftwareUpdaterSetupC.exe
C:\Users\Bob\AppData\Local\Temp\346F_PCDriverKitC.exe
C:\Users\Bob\AppData\Local\Temp\air1B67.exe
C:\Users\Bob\AppData\Local\Temp\air34E8.exe
C:\Users\Bob\AppData\Local\Temp\air59E4.exe
C:\Users\Bob\AppData\Local\Temp\air5C51.exe
C:\Users\Bob\AppData\Local\Temp\air72BF.exe
C:\Users\Bob\AppData\Local\Temp\airAF1B.exe
C:\Users\Bob\AppData\Local\Temp\airB4FD.exe
C:\Users\Bob\AppData\Local\Temp\airE33D.exe
C:\Users\Bob\AppData\Local\Temp\BackupSetup.exe
C:\Users\Bob\AppData\Local\Temp\dsapi.exe
C:\Users\Bob\AppData\Local\Temp\fx-runtime.exe
C:\Users\Bob\AppData\Local\Temp\jre-7u11-windows-i586-iftw.exe
C:\Users\Bob\AppData\Local\Temp\jre-7u40-windows-i586-iftw.exe
C:\Users\Bob\AppData\Local\Temp\jre-7u45-windows-i586-iftw.exe
C:\Users\Bob\AppData\Local\Temp\jre-7u5-windows-i586-iftw.exe
C:\Users\Bob\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exe
C:\Users\Bob\AppData\Local\Temp\searchprotector.exe
C:\Users\Bob\AppData\Local\Temp\SkypeSetup.exe
C:\Users\Bob\AppData\Local\Temp\sqlite-3.7.2-sqlitejdbc.dll
C:\Users\Bob\AppData\Local\Temp\tmpBB25.exe
C:\Users\Bob\AppData\Local\Temp\vcredist_x64.exe
C:\Users\Phyllis\AppData\Local\Temp\0.3869089747784361.exe
C:\Users\Phyllis\AppData\Local\Temp\air398F.exe
C:\Users\Phyllis\AppData\Local\Temp\air543.exe
C:\Users\Phyllis\AppData\Local\Temp\airEAC0.exe
C:\Users\Phyllis\AppData\Local\Temp\BackupSetup.exe
C:\Users\Phyllis\AppData\Local\Temp\CCB4_SoftwareUpdaterSetupC.exe
C:\Users\Phyllis\AppData\Local\Temp\hwerwqel.dll
C:\Users\Phyllis\AppData\Local\Temp\MSNE7A2.exe
C:\Users\Phyllis\AppData\Local\Temp\searchprotector.exe
C:\Users\Phyllis\AppData\Local\Temp
 
\stageremote_2.0.0.43_2.0.0.50_update_all.exe
C:\Users\Phyllis\AppData\Local\Temp\tbInst.dll
 
 
==================== Bamital & volsnap Check =================
 
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
 
 
LastRegBack: 2014-03-11 11:36
 
==================== End Of Log ============================

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 16 March 2014 - 04:23 PM



Hello ashleys

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
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#5 ashleys

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Posted 17 March 2014 - 09:31 PM

Hi Gringo,

 

Below are the requested logs. The computer has not been used much since yesterday, so there is not much to report.

 

Thanks!

 

 

# AdwCleaner v3.022 - Report created 17/03/2014 at 22:00:57
# Updated 13/03/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Bob - SHAW-PC
# Running from : C:\Users\Bob\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\boost_interprocess
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16750
 
 
-\\ Google Chrome v33.0.1750.154
 
[ File : C:\Users\Phyllis\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [8200 octets] - [14/03/2014 21:25:15]
AdwCleaner[R1].txt - [1036 octets] - [14/03/2014 21:40:20]
AdwCleaner[R2].txt - [1157 octets] - [14/03/2014 21:46:05]
AdwCleaner[R3].txt - [1217 octets] - [14/03/2014 22:14:24]
AdwCleaner[R4].txt - [1338 octets] - [15/03/2014 18:38:02]
AdwCleaner[R5].txt - [1458 octets] - [15/03/2014 19:12:29]
AdwCleaner[R6].txt - [1495 octets] - [17/03/2014 22:00:17]
AdwCleaner[S0].txt - [8148 octets] - [14/03/2014 21:29:18]
AdwCleaner[S1].txt - [1102 octets] - [14/03/2014 21:41:13]
AdwCleaner[S2].txt - [1283 octets] - [14/03/2014 22:15:12]
AdwCleaner[S3].txt - [1403 octets] - [15/03/2014 18:38:49]
AdwCleaner[S4].txt - [1420 octets] - [17/03/2014 22:00:57]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [1480 octets] ##########
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Home Premium x64
Ran by Bob on Mon 03/17/2014 at 22:06:42.47
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110511151178}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Failed to delete: [Folder] "C:\ProgramData\boost_interprocess"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 03/17/2014 at 22:15:26.36
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


#6 gringo_pr

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Posted 19 March 2014 - 07:34 AM


Hello ashleys

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 ashleys

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Posted 20 March 2014 - 08:58 PM

Hi Gringo, 

 

We were unable to run ComboFix because it continued to detect Norton Antivirus even after we had set it to "disable antivirus auto-protect" for 5 hours, as per the BleepingComputer instructions.

 

Attached is a pdf of the error message we received, We did not continue with the ComboFix scan because we did not want to risk damaging the computer. Please advise on how to proceed.

 

Thanks!

Attached Files



#8 gringo_pr

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Posted 22 March 2014 - 09:18 AM

Hello

Go ahead and shutoff what you can and go ahead and run combofix

It may complain but allow it to run



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 ashleys

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Posted 23 March 2014 - 05:39 PM

Hi Gringo, we had no problems running ComboFix. The computer is running the same as before. We have not seen the IE error in a couple of days, but we have not used the computer much during that time.

 

Here's the log:  

 

ComboFix 14-03-23.01 - Bob 03/23/2014  18:20:10.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6057.3851 [GMT -4:00]
Running from: c:\users\Bob\Desktop\ComboFix.exe
AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Bob\AppData\Local\Microsoft\Windows\Temporary Internet Files\31ac669f-f28a-4ac7-9c9e-5d159856c46f.jpg
c:\users\Phyllis\AppData\Local\Microsoft\Windows\Temporary Internet Files\{F513CBE4-91B1-4EB8-A6F8-1A87AF7FDD10}.xps
c:\users\Phyllis\Favorites\Games.url
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-23 to 2014-03-23  )))))))))))))))))))))))))))))))
.
.
2014-03-23 22:25 . 2014-03-23 22:25 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-03-23 22:25 . 2014-03-23 22:25 -------- d-----w- c:\users\Phyllis\AppData\Local\temp
2014-03-23 22:25 . 2014-03-23 22:25 -------- d-----w- c:\users\Guest\AppData\Local\temp
2014-03-21 22:59 . 2014-03-21 23:00 -------- d-----w- c:\windows\system32\drivers\NAVx64\1502000.026
2014-03-20 11:56 . 2014-03-20 11:56 -------- d-----w- c:\windows\system32\drivers\NSTx64\7DE07000.02B
2014-03-18 02:27 . 2014-03-23 22:24 -------- d-----w- c:\programdata\boost_interprocess
2014-03-16 19:50 . 2014-03-16 19:51 -------- d-----w- C:\FRST
2014-03-15 02:41 . 2014-03-15 02:41 -------- d-----w- c:\program files\HitmanPro
2014-03-15 02:40 . 2014-03-15 03:01 -------- d-----w- c:\programdata\HitmanPro
2014-03-15 01:51 . 2014-03-15 01:51 -------- d-----w- c:\windows\ERUNT
2014-03-15 01:25 . 2014-03-18 02:24 -------- d-----w- C:\AdwCleaner
2014-03-15 00:04 . 2014-03-15 00:04 -------- d-----w- c:\users\Guest\AppData\Roaming\Malwarebytes
2014-03-13 15:04 . 2014-03-13 15:04 -------- d-----w- c:\users\Guest\AppData\Local\Apps
2014-03-13 10:52 . 2014-03-13 10:52 -------- d-----w- c:\users\Phyllis\AppData\Local\join.me
2014-03-13 02:54 . 2014-03-23 22:15 -------- d-----w- c:\users\Bob\AppData\Local\join.me
2014-03-13 02:00 . 2014-03-13 02:00 -------- d-----w- c:\users\Phyllis\AppData\Local\Deployment
2014-03-13 02:00 . 2014-03-13 02:00 -------- d-----w- c:\users\Phyllis\AppData\Local\Apps
2014-03-10 21:57 . 2014-03-10 21:57 -------- d-----w- c:\users\Bob\AppData\Roaming\Malwarebytes
2014-03-04 03:36 . 2014-03-04 03:36 -------- d-----w- c:\users\Phyllis\AppData\Roaming\Malwarebytes
2014-03-04 03:36 . 2014-03-04 03:36 -------- d-----w- c:\programdata\Malwarebytes
2014-03-04 03:36 . 2014-03-21 01:21 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2014-03-04 03:36 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-03-04 01:55 . 2014-03-04 02:09 -------- d-----w- c:\users\Phyllis\AppData\Local\NPE
2014-03-03 04:22 . 2014-03-03 04:22 -------- d-----w- c:\program files (x86)\Uninstaller
2014-03-03 04:22 . 2014-03-03 04:22 -------- d-----w- c:\users\Phyllis\AppData\Local\Tuguu_SL
2014-03-03 01:29 . 2014-03-04 22:12 -------- d-----w- c:\program files (x86)\LPT
2014-03-02 17:41 . 2014-03-02 17:46 -------- d-----w- c:\users\Phyllis\AppData\Roaming\Activeris
2014-03-02 17:41 . 2014-03-02 17:41 -------- d-----w- c:\users\Phyllis\AppData\Local\Programs
2014-03-01 23:07 . 2014-03-21 01:47 -------- d-----w- c:\users\Bob\AppData\Local\CrashDumps
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-12 02:50 . 2012-04-29 19:22 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-03-12 02:50 . 2012-03-09 15:29 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-02-02 20:55 . 2014-02-02 20:55 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll
2014-02-02 20:55 . 2014-02-02 20:55 71680 ----a-w- c:\windows\SysWow64\RegisterIEPKEYs.exe
2014-02-02 20:55 . 2014-02-02 20:55 226304 ----a-w- c:\windows\system32\elshyph.dll
2014-02-02 20:55 . 2014-02-02 20:55 185344 ----a-w- c:\windows\SysWow64\elshyph.dll
2014-02-02 20:55 . 2014-02-02 20:55 1767936 ----a-w- c:\windows\SysWow64\wininet.dll
2014-02-02 20:55 . 2014-02-02 20:55 158720 ----a-w- c:\windows\SysWow64\msls31.dll
2014-02-02 20:55 . 2014-02-02 20:55 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2014-02-02 20:55 . 2014-02-02 20:55 97280 ----a-w- c:\windows\system32\mshtmled.dll
2014-02-02 20:55 . 2014-02-02 20:55 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2014-02-02 20:55 . 2014-02-02 20:55 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll
2014-02-02 20:55 . 2014-02-02 20:55 89600 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2014-02-02 20:55 . 2014-02-02 20:55 855552 ----a-w- c:\windows\system32\jscript.dll
2014-02-02 20:55 . 2014-02-02 20:55 81408 ----a-w- c:\windows\system32\icardie.dll
2014-02-02 20:55 . 2014-02-02 20:55 77312 ----a-w- c:\windows\system32\tdc.ocx
2014-02-02 20:55 . 2014-02-02 20:55 762368 ----a-w- c:\windows\system32\ieapfltr.dll
2014-02-02 20:55 . 2014-02-02 20:55 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe
2014-02-02 20:55 . 2014-02-02 20:55 67072 ----a-w- c:\windows\system32\iesetup.dll
2014-02-02 20:55 . 2014-02-02 20:55 62976 ----a-w- c:\windows\system32\pngfilt.dll
2014-02-02 20:55 . 2014-02-02 20:55 61952 ----a-w- c:\windows\SysWow64\tdc.ocx
2014-02-02 20:55 . 2014-02-02 20:55 61440 ----a-w- c:\windows\SysWow64\iesetup.dll
2014-02-02 20:55 . 2014-02-02 20:55 603136 ----a-w- c:\windows\system32\msfeeds.dll
2014-02-02 20:55 . 2014-02-02 20:55 599552 ----a-w- c:\windows\system32\vbscript.dll
2014-02-02 20:55 . 2014-02-02 20:55 53248 ----a-w- c:\windows\system32\jsproxy.dll
2014-02-02 20:55 . 2014-02-02 20:55 526336 ----a-w- c:\windows\system32\ieui.dll
2014-02-02 20:55 . 2014-02-02 20:55 523264 ----a-w- c:\windows\SysWow64\vbscript.dll
2014-02-02 20:55 . 2014-02-02 20:55 52224 ----a-w- c:\windows\system32\msfeedsbs.dll
2014-02-02 20:55 . 2014-02-02 20:55 51712 ----a-w- c:\windows\system32\ie4uinit.exe
2014-02-02 20:55 . 2014-02-02 20:55 51200 ----a-w- c:\windows\system32\imgutil.dll
2014-02-02 20:55 . 2014-02-02 20:55 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll
2014-02-02 20:55 . 2014-02-02 20:55 48640 ----a-w- c:\windows\system32\mshtmler.dll
2014-02-02 20:55 . 2014-02-02 20:55 452096 ----a-w- c:\windows\system32\dxtmsft.dll
2014-02-02 20:55 . 2014-02-02 20:55 441856 ----a-w- c:\windows\system32\html.iec
2014-02-02 20:55 . 2014-02-02 20:55 39936 ----a-w- c:\windows\system32\iernonce.dll
2014-02-02 20:55 . 2014-02-02 20:55 3959808 ----a-w- c:\windows\system32\jscript9.dll
2014-02-02 20:55 . 2014-02-02 20:55 38400 ----a-w- c:\windows\SysWow64\imgutil.dll
2014-02-02 20:55 . 2014-02-02 20:55 361984 ----a-w- c:\windows\SysWow64\html.iec
2014-02-02 20:55 . 2014-02-02 20:55 2877952 ----a-w- c:\windows\SysWow64\jscript9.dll
2014-02-02 20:55 . 2014-02-02 20:55 281600 ----a-w- c:\windows\system32\dxtrans.dll
2014-02-02 20:55 . 2014-02-02 20:55 27648 ----a-w- c:\windows\system32\licmgr10.dll
2014-02-02 20:55 . 2014-02-02 20:55 270848 ----a-w- c:\windows\system32\iedkcs32.dll
2014-02-02 20:55 . 2014-02-02 20:55 2706432 ----a-w- c:\windows\SysWow64\mshtml.tlb
2014-02-02 20:55 . 2014-02-02 20:55 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2014-02-02 20:55 . 2014-02-02 20:55 2648576 ----a-w- c:\windows\system32\iertutil.dll
2014-02-02 20:55 . 2014-02-02 20:55 247296 ----a-w- c:\windows\system32\webcheck.dll
2014-02-02 20:55 . 2014-02-02 20:55 235008 ----a-w- c:\windows\system32\url.dll
2014-02-02 20:55 . 2014-02-02 20:55 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll
2014-02-02 20:55 . 2014-02-02 20:55 2241536 ----a-w- c:\windows\system32\wininet.dll
2014-02-02 20:55 . 2014-02-02 20:55 216064 ----a-w- c:\windows\system32\msls31.dll
2014-02-02 20:55 . 2014-02-02 20:55 197120 ----a-w- c:\windows\system32\msrating.dll
2014-02-02 20:55 . 2014-02-02 20:55 19271168 ----a-w- c:\windows\system32\mshtml.dll
2014-02-02 20:55 . 2014-02-02 20:55 173568 ----a-w- c:\windows\system32\ieUnatt.exe
2014-02-02 20:55 . 2014-02-02 20:55 167424 ----a-w- c:\windows\system32\iexpress.exe
2014-02-02 20:55 . 2014-02-02 20:55 15404032 ----a-w- c:\windows\system32\ieframe.dll
2014-02-02 20:55 . 2014-02-02 20:55 1509376 ----a-w- c:\windows\system32\inetcpl.cpl
2014-02-02 20:55 . 2014-02-02 20:55 150528 ----a-w- c:\windows\SysWow64\iexpress.exe
2014-02-02 20:55 . 2014-02-02 20:55 149504 ----a-w- c:\windows\system32\occache.dll
2014-02-02 20:55 . 2014-02-02 20:55 144896 ----a-w- c:\windows\system32\wextract.exe
2014-02-02 20:55 . 2014-02-02 20:55 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2014-02-02 20:55 . 2014-02-02 20:55 1400416 ----a-w- c:\windows\system32\ieapfltr.dat
2014-02-02 20:55 . 2014-02-02 20:55 138752 ----a-w- c:\windows\SysWow64\wextract.exe
2014-02-02 20:55 . 2014-02-02 20:55 13824 ----a-w- c:\windows\system32\mshta.exe
2014-02-02 20:55 . 2014-02-02 20:55 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2014-02-02 20:55 . 2014-02-02 20:55 136704 ----a-w- c:\windows\system32\iesysprep.dll
2014-02-02 20:55 . 2014-02-02 20:55 1365504 ----a-w- c:\windows\system32\urlmon.dll
2014-02-02 20:55 . 2014-02-02 20:55 136192 ----a-w- c:\windows\system32\iepeers.dll
2014-02-02 20:55 . 2014-02-02 20:55 135680 ----a-w- c:\windows\system32\IEAdvpack.dll
2014-02-02 20:55 . 2014-02-02 20:55 12800 ----a-w- c:\windows\SysWow64\mshta.exe
2014-02-02 20:55 . 2014-02-02 20:55 12800 ----a-w- c:\windows\system32\msfeedssync.exe
2014-02-02 20:55 . 2014-02-02 20:55 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll
2014-02-02 20:55 . 2014-02-02 20:55 109056 ----a-w- c:\windows\SysWow64\iesysprep.dll
2014-02-02 20:55 . 2014-02-02 20:55 102912 ----a-w- c:\windows\system32\inseng.dll
2014-02-02 20:54 . 2014-02-02 20:54 68608 ----a-w- c:\windows\system32\taskhost.exe
2014-02-02 20:53 . 2014-02-02 20:53 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2014-02-02 20:53 . 2014-02-02 20:53 6144 ---ha-w- c:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 5120 ---ha-w- c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 5120 ---ha-w- c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2014-02-02 20:53 . 2014-02-02 20:53 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4608 ---ha-w- c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2014-02-02 20:53 . 2014-02-02 20:53 424448 ----a-w- c:\windows\system32\KernelBase.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 362496 ----a-w- c:\windows\system32\wow64win.dll
2014-02-02 20:53 . 2014-02-02 20:53 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{B50DF051-E1D4-439C-B94E-F4DE82B56542}]
2014-03-01 22:42 298944 ----a-w- c:\users\Bob\AppData\Roaming\Cartwheel\Cartwheel.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2013-12-18 40312]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-09-14 59720]
"LifeCam"="c:\program files (x86)\Microsoft LifeCam\LifeExp.exe" [2010-05-20 119152]
"SSBkgdUpdate"="c:\program files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files (x86)\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"CaddieSyncConduit"="c:\program files (x86)\SkyGolf\CaddieSync Express\CaddieSyncExpress.exe" [2013-05-08 2544960]
"Nikon Message Center 2"="c:\program files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe" [2011-10-30 571392]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2013-05-01 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-11-02 152392]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SpUninstallDeleteDir"="rmdir" [X]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ   autocheck autochk *\0bootdelete
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
R3 ose64;Office 64 Source Engine;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [x]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [x]
R3 SkyhawkeUSBLan;SkyhawkeUSBLan;c:\windows\system32\DRIVERS\btblan.sys;c:\windows\SYSNATIVE\DRIVERS\btblan.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAVx64\1502000.026\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1502000.026\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAVx64\1502000.026\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1502000.026\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\program files (x86)\Norton AntiVirus\NortonData\21.1.0.18\Definitions\BASHDefs\20140214.001\BHDrvx64.sys;c:\program files (x86)\Norton AntiVirus\NortonData\21.1.0.18\Definitions\BASHDefs\20140214.001\BHDrvx64.sys [x]
S1 ccSet_NAV;NAV Settings Manager;c:\windows\system32\drivers\NAVx64\1502000.026\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NAVx64\1502000.026\ccSetx64.sys [x]
S1 ccSet_NST;Norton Identity Safe Settings Manager;c:\windows\system32\drivers\NSTx64\7DE07000.02B\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NSTx64\7DE07000.02B\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\program files (x86)\Norton AntiVirus\NortonData\21.1.0.18\Definitions\IPSDefs\20140321.001\IDSvia64.sys;c:\program files (x86)\Norton AntiVirus\NortonData\21.1.0.18\Definitions\IPSDefs\20140321.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAVx64\1502000.026\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1502000.026\Ironx64.SYS [x]
S2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;c:\program files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe;c:\program files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [x]
S2 NAV;Norton AntiVirus;c:\program files (x86)\Norton AntiVirus\Engine\21.2.0.38\NAV.exe;c:\program files (x86)\Norton AntiVirus\Engine\21.2.0.38\NAV.exe [x]
S2 NCO;Norton Identity Safe;c:\program files (x86)\Norton Identity Safe\Engine\2014.7.0.43\NST.exe;c:\program files (x86)\Norton Identity Safe\Engine\2014.7.0.43\NST.exe [x]
S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\Drivers\nx6000.sys;c:\windows\SYSNATIVE\Drivers\nx6000.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NAVx64\1501000.012\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NAVx64\1501000.012\SYMNETS.SYS [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-03-15 10:28 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-23 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-29 02:50]
.
2014-03-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-16 01:42]
.
2014-03-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-16 01:42]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-04 167960]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-04 391704]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-04 418328]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-07-29 497648]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 112512]
"CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-15 644696]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-04 1840720]
"WrtMon.exe"="c:\windows\system32\spool\drivers\x64\3\WrtMon.exe" [2006-09-20 20480]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.msnbc.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-InstallX Search Protect for Yahoo - c:\users\Bob\AppData\Roaming\InstallX Search Protect for Yahoo\searchprotector.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
BHO-{11111111-1111-1111-1111-110511151178} - c:\program files (x86)\HQ-Video-Profession-1.3\HQ-Video-Profession-1.3-bho64.dll
BHO-{83F2328D-0D6A-42B4-B0C4-02A929EDD4BE} - c:\program files\Highlightly\IE\HighlightlyClientIE.dll
BHO-{F791D8AE-47E8-40A5-A913-EB2D2AF29602} - c:\program files (x86)\Coupon Server\FrameworkBHO64.dll
Toolbar-Locked - (no file)
AddRemove-StormAlerts - c:\users\Bob\AppData\Local\StormAlerts\StormAlertsuninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NAV]
"ImagePath"="\"c:\program files (x86)\Norton AntiVirus\Engine\21.2.0.38\NAV.exe\" /s \"NAV\" /m \"c:\program files (x86)\Norton AntiVirus\Engine\21.2.0.38\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NCO]
"ImagePath"="\"c:\program files (x86)\Norton Identity Safe\Engine\2014.7.0.43\NST.exe\" /s \"NCO\" /m \"c:\program files (x86)\Norton Identity Safe\Engine\2014.7.0.43\diMaster.dll\" /prefetch:1"
"ImagePath"="\SystemRoot\System32\Drivers\NAVx64\1501000.012\SYMNETS.SYS"
"TrustedImagePaths"="c:\program files (x86)\Norton AntiVirus\Engine\21.1.0.18;c:\program files (x86)\Norton AntiVirus\Engine64\21.1.0.18"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.12"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-03-23  18:28:54
ComboFix-quarantined-files.txt  2014-03-23 22:28
.
Pre-Run: 893,028,823,040 bytes free
Post-Run: 894,243,753,984 bytes free
.
- - End Of File - - 277F45162FF55258B69869F3E65F4167
5C616939100B85E558DA92B899A0FC36


#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,299 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:53 PM

Posted 24 March 2014 - 10:57 AM


Hello ashleys

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 ashleys

ashleys
  • Topic Starter

  • Members
  • 20 posts
  • OFFLINE
  •  
  • Local time:06:53 PM

Posted 24 March 2014 - 09:02 PM

Hi Gringo,

 

Here's the latest ComboFix log. Do you think the computer is nearly clean?

 

Thanks!

 

 

ComboFix 14-03-24.01 - Bob 03/24/2014  21:51:20.2.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6057.4119 [GMT -4:00]
Running from: c:\users\Bob\Desktop\ComboFix.exe
Command switches used :: c:\users\Bob\Desktop\CFScript.txt
AV: Norton AntiVirus *Disabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton AntiVirus *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-25 to 2014-03-25  )))))))))))))))))))))))))))))))
.
.
2014-03-25 01:56 . 2014-03-25 01:56 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2014-03-25 01:56 . 2014-03-25 01:56 -------- d-----w- c:\users\Phyllis\AppData\Local\temp
2014-03-25 01:56 . 2014-03-25 01:56 -------- d-----w- c:\users\Guest\AppData\Local\temp
2014-03-25 01:56 . 2014-03-25 01:56 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-03-21 22:59 . 2014-03-23 22:32 -------- d-----w- c:\windows\system32\drivers\NAVx64\1502000.026
2014-03-20 11:56 . 2014-03-20 11:56 -------- d-----w- c:\windows\system32\drivers\NSTx64\7DE07000.02B
2014-03-18 02:27 . 2014-03-23 22:35 -------- d-----w- c:\programdata\boost_interprocess
2014-03-16 19:50 . 2014-03-16 19:51 -------- d-----w- C:\FRST
2014-03-15 02:41 . 2014-03-15 02:41 -------- d-----w- c:\program files\HitmanPro
2014-03-15 02:40 . 2014-03-15 03:01 -------- d-----w- c:\programdata\HitmanPro
2014-03-15 01:51 . 2014-03-15 01:51 -------- d-----w- c:\windows\ERUNT
2014-03-15 01:25 . 2014-03-18 02:24 -------- d-----w- C:\AdwCleaner
2014-03-15 00:04 . 2014-03-15 00:04 -------- d-----w- c:\users\Guest\AppData\Roaming\Malwarebytes
2014-03-13 15:04 . 2014-03-13 15:04 -------- d-----w- c:\users\Guest\AppData\Local\Apps
2014-03-13 10:52 . 2014-03-13 10:52 -------- d-----w- c:\users\Phyllis\AppData\Local\join.me
2014-03-13 02:54 . 2014-03-25 01:48 -------- d-----w- c:\users\Bob\AppData\Local\join.me
2014-03-13 02:00 . 2014-03-13 02:00 -------- d-----w- c:\users\Phyllis\AppData\Local\Deployment
2014-03-13 02:00 . 2014-03-13 02:00 -------- d-----w- c:\users\Phyllis\AppData\Local\Apps
2014-03-10 21:57 . 2014-03-10 21:57 -------- d-----w- c:\users\Bob\AppData\Roaming\Malwarebytes
2014-03-04 03:36 . 2014-03-04 03:36 -------- d-----w- c:\users\Phyllis\AppData\Roaming\Malwarebytes
2014-03-04 03:36 . 2014-03-04 03:36 -------- d-----w- c:\programdata\Malwarebytes
2014-03-04 03:36 . 2014-03-21 01:21 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2014-03-04 03:36 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-03-04 01:55 . 2014-03-04 02:09 -------- d-----w- c:\users\Phyllis\AppData\Local\NPE
2014-03-03 04:22 . 2014-03-03 04:22 -------- d-----w- c:\program files (x86)\Uninstaller
2014-03-03 04:22 . 2014-03-03 04:22 -------- d-----w- c:\users\Phyllis\AppData\Local\Tuguu_SL
2014-03-03 01:29 . 2014-03-04 22:12 -------- d-----w- c:\program files (x86)\LPT
2014-03-02 17:41 . 2014-03-02 17:46 -------- d-----w- c:\users\Phyllis\AppData\Roaming\Activeris
2014-03-02 17:41 . 2014-03-02 17:41 -------- d-----w- c:\users\Phyllis\AppData\Local\Programs
2014-03-01 23:07 . 2014-03-21 01:47 -------- d-----w- c:\users\Bob\AppData\Local\CrashDumps
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-12 02:50 . 2012-04-29 19:22 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-03-12 02:50 . 2012-03-09 15:29 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-02-02 20:55 . 2014-02-02 20:55 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll
2014-02-02 20:55 . 2014-02-02 20:55 71680 ----a-w- c:\windows\SysWow64\RegisterIEPKEYs.exe
2014-02-02 20:55 . 2014-02-02 20:55 226304 ----a-w- c:\windows\system32\elshyph.dll
2014-02-02 20:55 . 2014-02-02 20:55 185344 ----a-w- c:\windows\SysWow64\elshyph.dll
2014-02-02 20:55 . 2014-02-02 20:55 1767936 ----a-w- c:\windows\SysWow64\wininet.dll
2014-02-02 20:55 . 2014-02-02 20:55 158720 ----a-w- c:\windows\SysWow64\msls31.dll
2014-02-02 20:55 . 2014-02-02 20:55 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2014-02-02 20:55 . 2014-02-02 20:55 97280 ----a-w- c:\windows\system32\mshtmled.dll
2014-02-02 20:55 . 2014-02-02 20:55 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2014-02-02 20:55 . 2014-02-02 20:55 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll
2014-02-02 20:55 . 2014-02-02 20:55 89600 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2014-02-02 20:55 . 2014-02-02 20:55 855552 ----a-w- c:\windows\system32\jscript.dll
2014-02-02 20:55 . 2014-02-02 20:55 81408 ----a-w- c:\windows\system32\icardie.dll
2014-02-02 20:55 . 2014-02-02 20:55 77312 ----a-w- c:\windows\system32\tdc.ocx
2014-02-02 20:55 . 2014-02-02 20:55 762368 ----a-w- c:\windows\system32\ieapfltr.dll
2014-02-02 20:55 . 2014-02-02 20:55 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe
2014-02-02 20:55 . 2014-02-02 20:55 67072 ----a-w- c:\windows\system32\iesetup.dll
2014-02-02 20:55 . 2014-02-02 20:55 62976 ----a-w- c:\windows\system32\pngfilt.dll
2014-02-02 20:55 . 2014-02-02 20:55 61952 ----a-w- c:\windows\SysWow64\tdc.ocx
2014-02-02 20:55 . 2014-02-02 20:55 61440 ----a-w- c:\windows\SysWow64\iesetup.dll
2014-02-02 20:55 . 2014-02-02 20:55 603136 ----a-w- c:\windows\system32\msfeeds.dll
2014-02-02 20:55 . 2014-02-02 20:55 599552 ----a-w- c:\windows\system32\vbscript.dll
2014-02-02 20:55 . 2014-02-02 20:55 53248 ----a-w- c:\windows\system32\jsproxy.dll
2014-02-02 20:55 . 2014-02-02 20:55 526336 ----a-w- c:\windows\system32\ieui.dll
2014-02-02 20:55 . 2014-02-02 20:55 523264 ----a-w- c:\windows\SysWow64\vbscript.dll
2014-02-02 20:55 . 2014-02-02 20:55 52224 ----a-w- c:\windows\system32\msfeedsbs.dll
2014-02-02 20:55 . 2014-02-02 20:55 51712 ----a-w- c:\windows\system32\ie4uinit.exe
2014-02-02 20:55 . 2014-02-02 20:55 51200 ----a-w- c:\windows\system32\imgutil.dll
2014-02-02 20:55 . 2014-02-02 20:55 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll
2014-02-02 20:55 . 2014-02-02 20:55 48640 ----a-w- c:\windows\system32\mshtmler.dll
2014-02-02 20:55 . 2014-02-02 20:55 452096 ----a-w- c:\windows\system32\dxtmsft.dll
2014-02-02 20:55 . 2014-02-02 20:55 441856 ----a-w- c:\windows\system32\html.iec
2014-02-02 20:55 . 2014-02-02 20:55 39936 ----a-w- c:\windows\system32\iernonce.dll
2014-02-02 20:55 . 2014-02-02 20:55 3959808 ----a-w- c:\windows\system32\jscript9.dll
2014-02-02 20:55 . 2014-02-02 20:55 38400 ----a-w- c:\windows\SysWow64\imgutil.dll
2014-02-02 20:55 . 2014-02-02 20:55 361984 ----a-w- c:\windows\SysWow64\html.iec
2014-02-02 20:55 . 2014-02-02 20:55 2877952 ----a-w- c:\windows\SysWow64\jscript9.dll
2014-02-02 20:55 . 2014-02-02 20:55 281600 ----a-w- c:\windows\system32\dxtrans.dll
2014-02-02 20:55 . 2014-02-02 20:55 27648 ----a-w- c:\windows\system32\licmgr10.dll
2014-02-02 20:55 . 2014-02-02 20:55 270848 ----a-w- c:\windows\system32\iedkcs32.dll
2014-02-02 20:55 . 2014-02-02 20:55 2706432 ----a-w- c:\windows\SysWow64\mshtml.tlb
2014-02-02 20:55 . 2014-02-02 20:55 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2014-02-02 20:55 . 2014-02-02 20:55 2648576 ----a-w- c:\windows\system32\iertutil.dll
2014-02-02 20:55 . 2014-02-02 20:55 247296 ----a-w- c:\windows\system32\webcheck.dll
2014-02-02 20:55 . 2014-02-02 20:55 235008 ----a-w- c:\windows\system32\url.dll
2014-02-02 20:55 . 2014-02-02 20:55 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll
2014-02-02 20:55 . 2014-02-02 20:55 2241536 ----a-w- c:\windows\system32\wininet.dll
2014-02-02 20:55 . 2014-02-02 20:55 216064 ----a-w- c:\windows\system32\msls31.dll
2014-02-02 20:55 . 2014-02-02 20:55 197120 ----a-w- c:\windows\system32\msrating.dll
2014-02-02 20:55 . 2014-02-02 20:55 19271168 ----a-w- c:\windows\system32\mshtml.dll
2014-02-02 20:55 . 2014-02-02 20:55 173568 ----a-w- c:\windows\system32\ieUnatt.exe
2014-02-02 20:55 . 2014-02-02 20:55 167424 ----a-w- c:\windows\system32\iexpress.exe
2014-02-02 20:55 . 2014-02-02 20:55 15404032 ----a-w- c:\windows\system32\ieframe.dll
2014-02-02 20:55 . 2014-02-02 20:55 1509376 ----a-w- c:\windows\system32\inetcpl.cpl
2014-02-02 20:55 . 2014-02-02 20:55 150528 ----a-w- c:\windows\SysWow64\iexpress.exe
2014-02-02 20:55 . 2014-02-02 20:55 149504 ----a-w- c:\windows\system32\occache.dll
2014-02-02 20:55 . 2014-02-02 20:55 144896 ----a-w- c:\windows\system32\wextract.exe
2014-02-02 20:55 . 2014-02-02 20:55 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2014-02-02 20:55 . 2014-02-02 20:55 1400416 ----a-w- c:\windows\system32\ieapfltr.dat
2014-02-02 20:55 . 2014-02-02 20:55 138752 ----a-w- c:\windows\SysWow64\wextract.exe
2014-02-02 20:55 . 2014-02-02 20:55 13824 ----a-w- c:\windows\system32\mshta.exe
2014-02-02 20:55 . 2014-02-02 20:55 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2014-02-02 20:55 . 2014-02-02 20:55 136704 ----a-w- c:\windows\system32\iesysprep.dll
2014-02-02 20:55 . 2014-02-02 20:55 1365504 ----a-w- c:\windows\system32\urlmon.dll
2014-02-02 20:55 . 2014-02-02 20:55 136192 ----a-w- c:\windows\system32\iepeers.dll
2014-02-02 20:55 . 2014-02-02 20:55 135680 ----a-w- c:\windows\system32\IEAdvpack.dll
2014-02-02 20:55 . 2014-02-02 20:55 12800 ----a-w- c:\windows\SysWow64\mshta.exe
2014-02-02 20:55 . 2014-02-02 20:55 12800 ----a-w- c:\windows\system32\msfeedssync.exe
2014-02-02 20:55 . 2014-02-02 20:55 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll
2014-02-02 20:55 . 2014-02-02 20:55 109056 ----a-w- c:\windows\SysWow64\iesysprep.dll
2014-02-02 20:55 . 2014-02-02 20:55 102912 ----a-w- c:\windows\system32\inseng.dll
2014-02-02 20:54 . 2014-02-02 20:54 68608 ----a-w- c:\windows\system32\taskhost.exe
2014-02-02 20:53 . 2014-02-02 20:53 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2014-02-02 20:53 . 2014-02-02 20:53 6144 ---ha-w- c:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 5120 ---ha-w- c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 5120 ---ha-w- c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2014-02-02 20:53 . 2014-02-02 20:53 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4608 ---ha-w- c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2014-02-02 20:53 . 2014-02-02 20:53 424448 ----a-w- c:\windows\system32\KernelBase.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 362496 ----a-w- c:\windows\system32\wow64win.dll
2014-02-02 20:53 . 2014-02-02 20:53 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
2014-02-02 20:53 . 2014-02-02 20:53 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{B50DF051-E1D4-439C-B94E-F4DE82B56542}]
2014-03-01 22:42 298944 ----a-w- c:\users\Bob\AppData\Roaming\Cartwheel\Cartwheel.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2013-12-18 40312]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-09-14 59720]
"LifeCam"="c:\program files (x86)\Microsoft LifeCam\LifeExp.exe" [2010-05-20 119152]
"SSBkgdUpdate"="c:\program files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files (x86)\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"CaddieSyncConduit"="c:\program files (x86)\SkyGolf\CaddieSync Express\CaddieSyncExpress.exe" [2013-05-08 2544960]
"Nikon Message Center 2"="c:\program files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe" [2011-10-30 571392]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2013-05-01 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-11-02 152392]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SpUninstallDeleteDir"="rmdir" [X]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ   autocheck autochk *\0bootdelete
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
R3 ose64;Office 64 Source Engine;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [x]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [x]
R3 SkyhawkeUSBLan;SkyhawkeUSBLan;c:\windows\system32\DRIVERS\btblan.sys;c:\windows\SYSNATIVE\DRIVERS\btblan.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAVx64\1502000.026\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1502000.026\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAVx64\1502000.026\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1502000.026\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\program files (x86)\Norton AntiVirus\NortonData\21.1.0.18\Definitions\BASHDefs\20140319.001\BHDrvx64.sys;c:\program files (x86)\Norton AntiVirus\NortonData\21.1.0.18\Definitions\BASHDefs\20140319.001\BHDrvx64.sys [x]
S1 ccSet_NAV;NAV Settings Manager;c:\windows\system32\drivers\NAVx64\1502000.026\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NAVx64\1502000.026\ccSetx64.sys [x]
S1 ccSet_NST;Norton Identity Safe Settings Manager;c:\windows\system32\drivers\NSTx64\7DE07000.02B\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NSTx64\7DE07000.02B\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\program files (x86)\Norton AntiVirus\NortonData\21.1.0.18\Definitions\IPSDefs\20140321.001\IDSvia64.sys;c:\program files (x86)\Norton AntiVirus\NortonData\21.1.0.18\Definitions\IPSDefs\20140321.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAVx64\1502000.026\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1502000.026\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NAVx64\1502000.026\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NAVx64\1502000.026\SYMNETS.SYS [x]
S2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;c:\program files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe;c:\program files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [x]
S2 NAV;Norton AntiVirus;c:\program files (x86)\Norton AntiVirus\Engine\21.2.0.38\NAV.exe;c:\program files (x86)\Norton AntiVirus\Engine\21.2.0.38\NAV.exe [x]
S2 NCO;Norton Identity Safe;c:\program files (x86)\Norton Identity Safe\Engine\2014.7.0.43\NST.exe;c:\program files (x86)\Norton Identity Safe\Engine\2014.7.0.43\NST.exe [x]
S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\Drivers\nx6000.sys;c:\windows\SYSNATIVE\Drivers\nx6000.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-03-15 10:28 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-25 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-29 02:50]
.
2014-03-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-16 01:42]
.
2014-03-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-16 01:42]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{11111111-1111-1111-1111-110511151178}]
c:\program files (x86)\HQ-Video-Profession-1.3\HQ-Video-Profession-1.3-bho64.dll [BU]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{83F2328D-0D6A-42B4-B0C4-02A929EDD4BE}]
c:\program files\Highlightly\IE\HighlightlyClientIE.dll [BU]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F791D8AE-47E8-40A5-A913-EB2D2AF29602}]
c:\program files (x86)\Coupon Server\FrameworkBHO64.dll [BU]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-04 167960]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-04 391704]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-04 418328]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-07-29 497648]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 112512]
"CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-15 644696]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-04 1840720]
"WrtMon.exe"="c:\windows\system32\spool\drivers\x64\3\WrtMon.exe" [2006-09-20 20480]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.msnbc.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NAV]
"ImagePath"="\"c:\program files (x86)\Norton AntiVirus\Engine\21.2.0.38\NAV.exe\" /s \"NAV\" /m \"c:\program files (x86)\Norton AntiVirus\Engine\21.2.0.38\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NCO]
"ImagePath"="\"c:\program files (x86)\Norton Identity Safe\Engine\2014.7.0.43\NST.exe\" /s \"NCO\" /m \"c:\program files (x86)\Norton Identity Safe\Engine\2014.7.0.43\diMaster.dll\" /prefetch:1"
"ImagePath"="\SystemRoot\System32\Drivers\NAVx64\1502000.026\SYMNETS.SYS"
"TrustedImagePaths"="c:\program files (x86)\Norton AntiVirus\Engine\21.2.0.38;c:\program files (x86)\Norton AntiVirus\Engine64\21.2.0.38"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.12"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-03-24  21:57:24
ComboFix-quarantined-files.txt  2014-03-25 01:57
ComboFix2.txt  2014-03-23 22:28
.
Pre-Run: 892,405,571,584 bytes free
Post-Run: 892,099,231,744 bytes free
.
- - End Of File - - CBF0BFD07538F4EFCD3299ED0322DBCE
5C616939100B85E558DA92B899A0FC36


#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,299 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:53 PM

Posted 25 March 2014 - 08:58 AM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Java™ 7 Update 1 (64-bit)


Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 ashleys

ashleys
  • Topic Starter

  • Members
  • 20 posts
  • OFFLINE
  •  
  • Local time:06:53 PM

Posted 29 March 2014 - 06:08 PM

Hi Gringo,

 

Apologies for the delay. Here are the MBAM and HijackThis logs. We have had no issues with the computer since our last report.

 

Thanks!

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.03.29.07
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16750
Bob :: SHAW-PC [administrator]
 
3/29/2014 6:56:11 PM
mbam-log-2014-03-29 (18-56-11).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 297410
Time elapsed: 6 minute(s), 10 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:05:25 PM, on 3/29/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16750)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files (x86)\SkyGolf\CaddieSync Express\CaddieSyncExpress.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\21.2.0.38\NAV.exe
C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.0.43\NST.exe
C:\Users\Bob\AppData\Local\join.me\join.me.exe
C:\Users\Bob\AppData\Local\join.me\LMISupportM.exe
C:\Users\Bob\AppData\Local\join.me\LMISupportM.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Bob\Desktop\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\21.2.0.38\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Norton Identity Protection - {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.0.43\coIEPlg.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Cartwheel - {B50DF051-E1D4-439C-B94E-F4DE82B56542} - C:\Users\Bob\AppData\Roaming\Cartwheel\Cartwheel.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Norton Identity Safe Toolbar - {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.0.43\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [CaddieSyncConduit] C:\Program Files (x86)\SkyGolf\CaddieSync Express\CaddieSyncExpress.exe
O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-18\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect" (User 'Default user')
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Active File Monitor V9 (AdobeActiveFileMonitor9.0) - Adobe Systems Incorporated - c:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files (x86)\Norton AntiVirus\Engine\21.2.0.38\NAV.exe
O23 - Service: Norton Identity Safe (NCO) - Symantec Corporation - C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.0.43\NST.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe
O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
 
--
End of file - 11840 bytes
 


#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 31 March 2014 - 08:38 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
      O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
      O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
      O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKUS\S-1-5-18\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect" (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect" (User 'Default user')


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 April 2014 - 07:17 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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