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Redirect, Multiple Pop-ups, and New Windows & Tabs Opening


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14 replies to this topic

#1 kristenjordan

kristenjordan

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  • 15 posts
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  • Local time:09:26 PM

Posted 30 January 2014 - 09:05 PM

I cannot operate my computer on the internet at all due to the constant redirects, pop-ups, and new windows and tabs opening without my prompting anything. Everytime I type a website in the toolbar a new tab opens to a similar site and an advertisement corresponding to the information I enter in the toolbar pops-up in a new window.

 

DDS:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428
Run by Kristen at 20:53:41 on 2014-01-30
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3559.1713 [GMT -5:00]
.
AV: McAfee VirusScan Enterprise *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee VirusScan Enterprise Antispyware Module *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.exe
C:\Program Files (x86)\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\windows\system32\mfevtps.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files (x86)\McAfee\VirusScan Enterprise\mfeann.exe
C:\Program Files (x86)\Examsoft\Softest 11.0\Examsoft.ShieldRunner.exe
C:\Program Files (x86)\McAfee\Common Framework\naPrdMgr.exe
C:\Program Files (x86)\Examsoft\Softest 11.0\Examsoft.SoftShield.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\windows\system32\atieclxx.exe
C:\windows\system32\taskhost.exe
C:\windows\Explorer.EXE
C:\windows\system32\Dwm.exe
C:\windows\System32\rundll32.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\TECO\Teco.exe
C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe
C:\Program Files\Toshiba\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Windows\System32\spool\drivers\x64\3\E_IATIHQA.EXE
C:\Users\Kristen\AppData\Local\Smartbar\Application\QuickShare.exe
C:\Users\Kristen\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\McAfee\Common Framework\UdaterUI.exe
C:\Program Files (x86)\Picasa2\PicasaMediaDetector.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\McAfee\Common Framework\McTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\windows\system32\svchost.exe -k SDRSVC
C:\windows\system32\wuauclt.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\lucky leap\updateluckyleap.exe
C:\Program Files (x86)\lucky leap\bin\utilluckyleap.exe
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_170.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_170.exe
C:\windows\system32\taskeng.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://start.toshiba.com/?cid=C001B2Y
uProxyOverride = <local>;*.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mWinlogon: Userinit = userinit.exe
BHO: ScorpionSaver: {10AD2C61-0898-4348-8600-14A342F22AC3} - C:\Program Files (x86)\ScorpionSaver\IECore.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: QuickShare WidgetEngine: {31ad400d-1b06-4e33-a59a-90c2c140cba0} -
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20130826174631.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: DealPly Shopping: {ae48ed75-5a56-4c5f-bbce-6f1ac3875f66} - C:\Program Files (x86)\DealPly\DealPlyIE.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: lucky leap: {d77aa852-def3-43cb-a3f5-bd679de72f32} - C:\Program Files (x86)\lucky leap\luckyleapBHO.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: QuickShare Widget: {ae07101b-46d4-4a98-af68-0333ea26e113} -
uRun: [Best Buy pc app] C:\Users\Kristen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy\Best Buy pc app.appref-ms
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
uRun: [EPLTarget\P0000000000000000] C:\windows\System32\spool\DRIVERS\x64\3\E_IATIHQA.EXE /EPT "EPLTarget\P0000000000000000" /M "Artisan 730"
uRun: [Browser Infrastructure Helper] C:\Users\Kristen\AppData\Local\Smartbar\Application\QuickShare.exe startup
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [McAfeeUpdaterUI] "C:\Program Files (x86)\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey
mRun: [ShStatEXE] "C:\Program Files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [Picasa Media Detector] C:\Program Files (x86)\Picasa2\PicasaMediaDetector.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
StartupFolder: C:\Users\Kristen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Kristen\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Kristen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
uPolicies-Explorer: NoWindowsUpdate = dword:0
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: UseDefaultTile = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: NameServer = 192.168.50.1
TCP: Interfaces\{301055A6-4F4C-4A86-973C-28C75614D8D7} : DHCPNameServer = 192.168.50.1
TCP: Interfaces\{301055A6-4F4C-4A86-973C-28C75614D8D7}\14D6075646F523E2437484A7 : DHCPNameServer = 192.168.3.1
TCP: Interfaces\{301055A6-4F4C-4A86-973C-28C75614D8D7}\2427967686470284F657375602E4564777F627B637 : DHCPNameServer = 65.32.5.74 65.32.5.75
TCP: Interfaces\{301055A6-4F4C-4A86-973C-28C75614D8D7}\A4F6274616E6723702960586F6E656 : DHCPNameServer = 198.224.179.135 198.224.180.135
TCP: Interfaces\{A9157A55-7915-4C24-88BB-6622759DC124} : DHCPNameServer = 198.224.179.135 198.224.180.135
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs=     
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: QuickShare WidgetEngine: {31ad400d-1b06-4e33-a59a-90c2c140cba0} -
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20130826174630.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll
x64-TB: QuickShare Widget: {ae07101b-46d4-4a98-af68-0333ea26e113} -
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe
x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r
x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\
FF - prefs.js: browser.search.selectedEngine - Installl Converter Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT3299872&SearchSource=13&CUI=UN63193073979076826
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=w3i&type=W3i_DS,157,0_0,Search,20130729,6859,0,68,0&p=
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101752.dll
FF - plugin: C:\Program Files (x86)\DealPlyLive\Update\1.3.23.0\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll
FF - plugin: C:\Users\Kristen\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\windows\SysWOW64\Adobe\Director\np32dsw_1204144.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
FF - ExtSQL: 2013-12-14 16:12; {3b232d24-d5de-4194-b4d7-d53b41a09748}; C:\Users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\{3b232d24-d5de-4194-b4d7-d53b41a09748}.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\windows\System32\drivers\mfehidk.sys [2011-9-13 665768]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\windows\System32\drivers\mfewfpk.sys [2011-9-13 303464]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\windows\System32\drivers\AtihdW76.sys [2011-7-14 116752]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2011-2-9 77424]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\windows\System32\drivers\mfeavfk.sys [2011-9-13 274880]
S3 mferkdet;McAfee Inc. mferkdet;C:\windows\System32\drivers\mferkdet.sys [2011-9-13 101200]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\windows\System32\drivers\netaapl64.sys [2013-7-25 23040]
.
=============== Created Last 30 ================
.
2014-01-27 00:24:21    53248    ----a-w-    C:\windows\System32\drivers\usbehci.sys
2014-01-27 00:24:20    325120    ----a-w-    C:\windows\System32\drivers\usbport.sys
2014-01-27 00:24:19    99840    ----a-w-    C:\windows\System32\drivers\usbccgp.sys
2014-01-27 00:24:19    343040    ----a-w-    C:\windows\System32\drivers\usbhub.sys
2014-01-27 00:24:19    30720    ----a-w-    C:\windows\System32\drivers\usbuhci.sys
2014-01-27 00:24:18    25600    ----a-w-    C:\windows\System32\drivers\usbohci.sys
2014-01-27 00:24:17    7808    ----a-w-    C:\windows\System32\drivers\usbd.sys
2014-01-27 00:24:12    3156480    ----a-w-    C:\windows\System32\win32k.sys
2014-01-27 00:24:07    376768    ----a-w-    C:\windows\System32\drivers\netio.sys
.
==================== Find3M  ====================
.
2013-12-14 21:24:22    71048    ----a-w-    C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-14 21:24:22    692616    ----a-w-    C:\windows\SysWow64\FlashPlayerApp.exe
2013-11-26 10:19:07    2724864    ----a-w-    C:\windows\System32\mshtml.tlb
2013-11-26 10:18:23    4096    ----a-w-    C:\windows\System32\ieetwcollectorres.dll
2013-11-26 09:48:07    66048    ----a-w-    C:\windows\System32\iesetup.dll
2013-11-26 09:46:25    48640    ----a-w-    C:\windows\System32\ieetwproxystub.dll
2013-11-26 09:23:02    2724864    ----a-w-    C:\windows\SysWow64\mshtml.tlb
2013-11-26 09:18:39    139264    ----a-w-    C:\windows\System32\ieUnatt.exe
2013-11-26 09:18:09    111616    ----a-w-    C:\windows\System32\ieetwcollector.exe
2013-11-26 09:16:57    708608    ----a-w-    C:\windows\System32\jscript9diag.dll
2013-11-26 08:35:02    5769216    ----a-w-    C:\windows\System32\jscript9.dll
2013-11-26 08:28:16    553472    ----a-w-    C:\windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12    4243968    ----a-w-    C:\windows\SysWow64\jscript9.dll
2013-11-26 08:02:16    1995264    ----a-w-    C:\windows\System32\inetcpl.cpl
2013-11-26 07:32:06    1928192    ----a-w-    C:\windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57    2334208    ----a-w-    C:\windows\System32\wininet.dll
2013-11-26 06:33:33    1820160    ----a-w-    C:\windows\SysWow64\wininet.dll
2013-11-23 18:26:20    417792    ----a-w-    C:\windows\SysWow64\WMPhoto.dll
2013-11-23 17:47:34    465920    ----a-w-    C:\windows\System32\WMPhoto.dll
2013-11-12 02:23:09    2048    ----a-w-    C:\windows\System32\tzres.dll
2013-11-12 02:07:29    2048    ----a-w-    C:\windows\SysWow64\tzres.dll
.
============= FINISH: 20:55:54.79 ===============
 

My Attach text file is also included.

 

I appreciate any help that you are able to provide.

 

Thank you so much!

 

Kristen

 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 135,642 posts
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  • Local time:10:26 PM

Posted 30 January 2014 - 10:36 PM


Hello kristenjordan

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 kristenjordan

kristenjordan
  • Topic Starter

  • Members
  • 15 posts
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  • Local time:09:26 PM

Posted 31 January 2014 - 01:12 PM

Hi Gringo, thank you for helping me out. You guys are always the best!!

 

Here are the reports you requested:

 

Adw

 

# AdwCleaner v3.018 - Report created 31/01/2014 at 12:45:22
# Updated 28/01/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Kristen - KRISTEN-PC
# Running from : C:\Users\Kristen\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : dealplylive
[#] Service Deleted : dealplylivem
[#] Service Deleted : Update lucky leap

***** [ Files / Folders ] *****

[#] Folder Deleted : C:\ProgramData\Browser Manager
Folder Deleted : C:\ProgramData\DealPlyLive
Folder Deleted : C:\ProgramData\PC Optimizer Pro
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\Program Files (x86)\DealPly
Folder Deleted : C:\Program Files (x86)\DealPlyLive
Folder Deleted : C:\Program Files (x86)\Ilivid
Folder Deleted : C:\Program Files (x86)\lucky leap
Folder Deleted : C:\Program Files (x86)\Vid-Saver
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Users\Kristen\AppData\Local\DealPlyLive
Folder Deleted : C:\Users\Kristen\AppData\Local\Ilivid Player
Folder Deleted : C:\Users\Kristen\AppData\Local\PackageAware
Folder Deleted : C:\Users\Kristen\AppData\Local\Smartbar
Folder Deleted : C:\Users\Kristen\AppData\Local\Vid-Saver
Folder Deleted : C:\Users\Kristen\AppData\Local\Temp\Smartbar
Folder Deleted : C:\Users\Kristen\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Kristen\AppData\LocalLow\Smartbar
Folder Deleted : C:\Users\Kristen\AppData\Roaming\DealPly
Folder Deleted : C:\Users\Kristen\AppData\Roaming\digitalsite
Folder Deleted : C:\Users\Kristen\AppData\Roaming\OpenCandy
Folder Deleted : C:\Users\Kristen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\DealPly
Folder Deleted : C:\Users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\Smartbar
Folder Deleted : C:\Users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\Extensions\{906000A4-88D9-4D52-B209-7A772970D91F}
Folder Deleted : C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\mphpbdjcljebbcnfopfngmfdackbbdgf
File Deleted : C:\Users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\searchplugins\Search_Results.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\Search_Results.xml
File Deleted : C:\Users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\user.js
File Deleted : C:\windows\Tasks\Dealply.job
File Deleted : C:\windows\System32\Tasks\Dealply
File Deleted : C:\windows\Tasks\DealPlyLiveUpdateTaskMachineCore.job
File Deleted : C:\windows\System32\Tasks\DealPlyLiveUpdateTaskMachineCore
File Deleted : C:\windows\Tasks\DealPlyLiveUpdateTaskMachineUA.job
File Deleted : C:\windows\System32\Tasks\DealPlyLiveUpdateTaskMachineUA

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Browser Infrastructure Helper]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dealplylive.exe
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLive.OneClickCtrl.9
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLive.OneClickProcessLauncherMachine
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLive.OneClickProcessLauncherMachine.1.0
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLive.Update3WebControl.3
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLiveUpdate.CoCreateAsync
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLiveUpdate.CoCreateAsync.1.0
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.coreclass
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLiveUpdate.CoreClass.1
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLiveUpdate.CoreMachineClass
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLiveUpdate.CoreMachineClass.1
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.credentialdialogmachine
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.credentialdialogmachine.1.0
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.ondemandcomclassmachine
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLiveUpdate.OnDemandCOMClassMachine.1.0
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.ondemandcomclassmachinefallback
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.ondemandcomclassmachinefallback.1.0
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLiveUpdate.OnDemandCOMClassSvc
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.ondemandcomclasssvc.1.0
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLiveUpdate.ProcessLauncher
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLiveUpdate.ProcessLauncher.1.0
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLiveUpdate.Update3COMClassService
Key Deleted : HKLM\SOFTWARE\Classes\DealPlyLiveUpdate.Update3COMClassService.1.0
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.update3webmachine
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.update3webmachine.1.0
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.update3webmachinefallback
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.update3webmachinefallback.1.0
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.update3websvc
Key Deleted : HKLM\SOFTWARE\Classes\dealplyliveupdate.update3websvc.1.0
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.bandobjectattribute
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.bho
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.dockingpanel
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.iesmartbar
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.iesmartbarbandobject
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.smartbardisplaystate
Key Deleted : HKLM\SOFTWARE\Classes\iesmartbar.smartbarmenuform
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\dealplylive.exe
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@tools.dpliveupdate.com/DealPlyLive Update;version=3
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@tools.dpliveupdate.com/DealPlyLive Update;version=9
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{80FABB17-63AF-4655-9F07-B6509EE37AF2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{F48FC5B2-094A-44C7-B48C-289738C9582D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0D89DE71-3D99-4288-84DC-F18F1047A7D8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{15A0413E-9F45-4D45-9A75-2C20B15B5B51}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1E0C9B2A-6447-452C-B012-2314A0C29412}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{34A8CEB6-89BB-49F1-B5E4-0D0D6C21F3B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3A4DBD3A-98CC-41CE-AD21-352D42B6F754}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4F8A50F6-69DE-4BE3-A33A-A1079B9AC0DB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{501CB57A-D4E2-4855-96AD-EDB0A9083395}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6FF2C4DD-77A4-4BB5-BA4C-B42DEFBF9137}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7F1796B2-BEC6-427B-B734-F9C75ED94A80}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80FABB17-63AF-4655-9F07-B6509EE37AF2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{83ABA270-8390-4CA6-AE48-FC089F55629E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8B218A5F-1A3D-4347-94EF-A79575EB8094}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8C338DDB-19FC-4C1F-B74D-6931EE55F7A1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9BDB5E09-4BBA-4422-8C2B-529B281C32B8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A717364F-69F3-3A24-ADD5-3901A57F880E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE48ED75-5A56-4C5F-BBCE-6F1AC3875F66}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C536F080-57B7-46D6-8894-C647553F2889}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CA5D945F-E738-4D0B-A0B5-25AC51C64659}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D77AA852-DEF3-43CB-A3F5-BD679DE72F32}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F48FC5B2-094A-44C7-B48C-289738C9582D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F7698761-4ABA-45C2-A5BB-D2163922C725}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FFCC53E6-2655-47FC-A89B-54E8D7F305D1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE48ED75-5A56-4C5F-BBCE-6F1AC3875F66}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D77AA852-DEF3-43CB-A3F5-BD679DE72F32}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE48ED75-5A56-4C5F-BBCE-6F1AC3875F66}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D77AA852-DEF3-43CB-A3F5-BD679DE72F32}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE48ED75-5A56-4C5F-BBCE-6F1AC3875F66}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F1796B2-BEC6-427B-B734-F9C75ED94A80}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8C338DDB-19FC-4C1F-B74D-6931EE55F7A1}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{15A0413E-9F45-4D45-9A75-2C20B15B5B51}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7F1796B2-BEC6-427B-B734-F9C75ED94A80}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8C338DDB-19FC-4C1F-B74D-6931EE55F7A1}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C536F080-57B7-46D6-8894-C647553F2889}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD22}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD22}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{A717364F-69F3-3A24-ADD5-3901A57F880E}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD22}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\DealPly
Key Deleted : HKCU\Software\DealPlyLive
Key Deleted : HKCU\Software\lucky leap
Key Deleted : HKCU\Software\pc optimizer pro
Key Deleted : HKCU\Software\smartbar
Key Deleted : HKCU\Software\smartbarbackup
Key Deleted : HKCU\Software\smartbarlog
Key Deleted : HKCU\Software\AppDataLow\Software\smartbar
Key Deleted : HKLM\Software\CompeteInc
Key Deleted : HKLM\Software\DealPly
Key Deleted : HKLM\Software\DealPlyLive
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\InstallIQ
Key Deleted : HKLM\Software\lucky leap
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\DealPly
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DealPly
Key Deleted : [x64] HKLM\SOFTWARE\DataMngr
Key Deleted : [x64] HKLM\SOFTWARE\Tarma Installer
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\lucky leap

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\prefs.js ]

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Line Deleted : user_pref("CT3072253.isCheckedStartAsHidden", true);
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Line Deleted : user_pref("CT3072253.isFirstTimeToolbarLoading", "false");
Line Deleted : user_pref("CT3072253.isNewTabEnabled", false);
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Line Deleted : user_pref("CT3072253.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"string\",\"data\":\"hxxp://uTorrentControl2.OurToolbar.com//xpi\"}");
Line Deleted : user_pref("CT3072253.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"string\",\"data\":\"uTorrentControl2\"}");
Line Deleted : user_pref("CT3072253.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3072253.serviceLayer_service_usage_toolbarUsageCount", "{\"dataType\":\"number\",\"data\":\"2\"}");
Line Deleted : user_pref("CT3072253.serviceLayer_services_Configuration_lastUpdate", "1378909690467");
Line Deleted : user_pref("CT3072253.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1356311161936");
Line Deleted : user_pref("CT3072253.serviceLayer_services_appTracking_lastUpdate", "1346244144364");
Line Deleted : user_pref("CT3072253.serviceLayer_services_appsMetadata_lastUpdate", "1356723221209");
Line Deleted : user_pref("CT3072253.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1356644202483");
Line Deleted : user_pref("CT3072253.serviceLayer_services_location_lastUpdate", "1372785461791");
Line Deleted : user_pref("CT3072253.serviceLayer_services_login_10.10.27.6_lastUpdate", "1353278799561");
Line Deleted : user_pref("CT3072253.serviceLayer_services_login_10.13.40.15_lastUpdate", "1362057648412");
Line Deleted : user_pref("CT3072253.serviceLayer_services_login_10.14.370.524_lastUpdate", "1364252451095");
Line Deleted : user_pref("CT3072253.serviceLayer_services_login_10.14.65.43_lastUpdate", "1363716256941");
Line Deleted : user_pref("CT3072253.serviceLayer_services_login_10.15.0.562_lastUpdate", "1369260328826");
Line Deleted : user_pref("CT3072253.serviceLayer_services_login_10.15.2.523_lastUpdate", "1369529117238");
Line Deleted : user_pref("CT3072253.serviceLayer_services_login_10.16.2.509_lastUpdate", "1372817744095");
Line Deleted : user_pref("CT3072253.serviceLayer_services_login_10.16.4.519_lastUpdate", "1375130420999");
Line Deleted : user_pref("CT3072253.serviceLayer_services_login_10.16.70.505_lastUpdate", "1378909690434");
Line Deleted : user_pref("CT3072253.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1356644202421");
Line Deleted : user_pref("CT3072253.serviceLayer_services_searchAPI_lastUpdate", "1378909711606");
Line Deleted : user_pref("CT3072253.serviceLayer_services_serviceMap_lastUpdate", "1378909690655");
Line Deleted : user_pref("CT3072253.serviceLayer_services_toolbarContextMenu_lastUpdate", "1356644202287");
Line Deleted : user_pref("CT3072253.serviceLayer_services_toolbarSettings_lastUpdate", "1378909711522");
Line Deleted : user_pref("CT3072253.serviceLayer_services_translation_lastUpdate", "1378909711561");
Line Deleted : user_pref("CT3072253.settingsINI", true);
Line Deleted : user_pref("CT3072253.showToolbarPermission", "false");
Line Deleted : user_pref("CT3072253.smartbar.CTID", "CT3072253");
Line Deleted : user_pref("CT3072253.smartbar.Uninstall", "0");
Line Deleted : user_pref("CT3072253.smartbar.isHidden", true);
Line Deleted : user_pref("CT3072253.smartbar.toolbarName", "uTorrentControl2 ");
Line Deleted : user_pref("CT3072253.toolbarBornServerTime", "5-8-2012");
Line Deleted : user_pref("CT3072253.toolbarCurrentServerTime", "9-9-2013");
Line Deleted : user_pref("CT3072253.toolbarLoginClientTime", "Mon Mar 25 2013 18:58:45 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT3072253.upgradeFromClearSBVersion", true);
Line Deleted : user_pref("CT3072253.url_history0001.enc", "aHR0cDovL3d3dy5nZXRzaGFyZXBvZC5jb20vZG93bmxvYWQvU2hhcmVQb2RfMy45OS56aXA6OjpjbGlja2hhbmRsZXI6OjoxMzU2NzIyMzUwMDM4LCwsaHR0cDovL3d3dy5nZXRzaGFyZXBvZC5jb20vZG93[...]
Line Deleted : user_pref("CT3072253_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\":1381045625467,\"isWithState\":\"\",\"timeFromStart\":0,\"timeFromPrev\":0}]");
Line Deleted : user_pref("CT3299872_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\":1380726861421,\"isWithState\":\"\",\"timeFromStart\":0,\"timeFromPrev\":0}]");
Line Deleted : user_pref("Smartbar.ConduitSearchEngineList", "");
Line Deleted : user_pref("Smartbar.ConduitSearchUrlList", "");
Line Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?st=kwd&ptb=AEA8BACE-451B-4B34-A8D7-ABDA96B53F26&n=77ed9f4a&ind=2012061514&id=Z7xdm051YYus&ptn[...]
Line Deleted : user_pref("Smartbar.keywordURLSelectedCTID", "");
Line Deleted : user_pref("browser.search.defaultenginename", "Installl Converter Customized Web Search");
Line Deleted : user_pref("browser.search.order.2", "Search Results");
Line Deleted : user_pref("browser.search.selectedEngine", "Installl Converter Customized Web Search");
Line Deleted : user_pref("browser.startup.homepage", "hxxp://search.conduit.com/?ctid=CT3299872&SearchSource=13&CUI=UN63193073979076826");
Line Deleted : user_pref("extensions.crossrider.bic", "13972675f03645743dd08425fde3650f");
Line Deleted : user_pref("extensions.helperbar.DockingPositionDown", false);
Line Deleted : user_pref("extensions.helperbar.SmartbarDisabled", false);
Line Deleted : user_pref("extensions.helperbar.SmartbarStateMinimaized", false);
Line Deleted : user_pref("extensions.helperbar.Visibility", false);
Line Deleted : user_pref("extensions.helperbar.countryiso", "us");
Line Deleted : user_pref("extensions.helperbar.downloadprovider", "ob_128");
Line Deleted : user_pref("extensions.helperbar.installationid", "62ee56eb-b4bf-f9cd-3ee5-ff7b6c5545c5");
Line Deleted : user_pref("extensions.helperbar.installdate", "18/11/2013");
Line Deleted : user_pref("extensions.helperbar.publisher", "quickobrw");
Line Deleted : user_pref("extensions.mywebsearch.prevKwdEnabled", true);
Line Deleted : user_pref("extensions.mywebsearch.prevKwdURL", "hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?st=kwd&ptb=AEA8BACE-451B-4B34-A8D7-ABDA96B53F26&n=77ed9f4a&ind=2012061514&id=Z7xdm051YYus&ptnrS=Z[...]
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.homepage", "hxxp://home.mywebsearch.com/index.jhtml?ptb=AEA8BACE-451B-4B34-A8D7-ABDA96B53F26&n=77ed9f4a&ptnrS=Z7xdm051YYus&si=4721");
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.hp.enabled", true);
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.initialized", true);
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.installation.installDate", "2012061514");
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.installation.partnerId", "Z7xdm051YYus");
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.installation.partnerSubId", "4721");
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.installation.success", true);
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.installation.toolbarId", "AEA8BACE-451B-4B34-A8D7-ABDA96B53F26");
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.lastActivePing", "1339785833632");
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.options.defaultSearch", true);
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.options.homePageEnabled", true);
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.options.keywordEnabled", true);
Line Deleted : user_pref("extensions.toolbar.mindspark._gtMembers_.options.tabEnabled", true);
Line Deleted : user_pref("extensions.toolbar.mindspark.hp.enabled", true);
Line Deleted : user_pref("extensions.toolbar.mindspark.hp.enabled.guid", "[email protected]");
Line Deleted : user_pref("extensions.toolbar.mindspark.lastInstalled", "[email protected]");
Line Deleted : user_pref("extensions.wecarereminder.merchHash", "{\"AFFILIATES\":{\"1-Sale-A-Day\":{\"name\":\"1 Sale A Day\",\"autordr\":1,\"n\":\"3\",\"td\":1.5},\"1and1Internet\":{\"name\":\"1&1 Internet Inc.\",\[...]
Line Deleted : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3299872&SearchSource=13&CUI=UN63193073979076826");
Line Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3072253&SearchSource=2&q=,hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?st=kwd&ptb=AEA8BACE[...]
Line Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3299872");
Line Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3299872");
Line Deleted : user_pref("smartbar.machineId", "OVVZLMKN7/U5OBSCWUXTHP0EPXC1FZLLEFKCSE1RCESFQHRM5PSJCZ/SMKDRJJV2AA4YXQ4JDMGEZZEXIHWJYA");
Line Deleted : user_pref("smartbar.originalSearchAddressUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3072253&SearchSource=2&q=");

*************************

AdwCleaner[R0].txt - [28456 octets] - [31/01/2014 12:42:26]
AdwCleaner[S0].txt - [28429 octets] - [31/01/2014 12:45:22]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [28490 octets] ##########
 

JRT

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 7 Home Premium x64
Ran by Kristen on Fri 01/31/2014 at 12:53:29.40
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\best buy pc app



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{10AD2C61-0898-4348-8600-14A342F22AC3}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{10AD2C61-0898-4348-8600-14A342F22AC3}



~~~ Files

Successfully deleted: [File] "C:\users\default user\start menu\programs\startup\best buy pc app.lnk"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\best buy pc app"
Successfully deleted: [Folder] "C:\Users\Kristen\appdata\local\best buy pc app"
Successfully deleted: [Folder] "C:\Users\Kristen\appdata\local\cre"
Successfully deleted: [Folder] "C:\Users\Kristen\appdata\locallow\utorrentcontrol2"
Successfully deleted: [Folder] "C:\Program Files (x86)\bearshare applications"
Successfully deleted: [Folder] "C:\Program Files (x86)\utorrentcontrol2"



~~~ FireFox

Emptied folder: C:\Users\Kristen\AppData\Roaming\mozilla\firefox\profiles\upnppyxi.default\minidumps [80 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 01/31/2014 at 13:06:19.41
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

I am still getting pop up advertisements but so far no redirecting has occurred.

 

I appreciate you guys so much!!

 

Kristen



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 135,642 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:26 PM

Posted 31 January 2014 - 03:27 PM


Hello Kristen

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 kristenjordan

kristenjordan
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:09:26 PM

Posted 31 January 2014 - 07:40 PM

Hi Gringo I didnt have any problems running ComboFix except that I took about 45 minutes to an hour to complete. Here is the log from it:

 

ComboFix 14-01-29.01 - Kristen 01/31/2014  16:50:14.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3559.1954 [GMT -5:00]
Running from: c:\users\Kristen\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\ScorpionSaver
c:\program files (x86)\ScorpionSaver\CustomActionInstall
c:\program files (x86)\ScorpionSaver\CustomActionUninstall
c:\program files (x86)\ScorpionSaver\IECore.dll
c:\program files (x86)\ScorpionSaver\Microsoft.Deployment.WindowsInstaller.dll
c:\program files (x86)\ScorpionSaver\Microsoft.Deployment.WindowsInstaller.xml
c:\program files (x86)\ScorpionSaver\SendJson.dll
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\bootstrap.js
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\defaults\preferences\prefs.js
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\harness-options.json
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\icon.png
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\install.rdf
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\locales.json
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\resources\addon-kit\lib\page-mod.js
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\resources\addon-kit\lib\private-browsing.js
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\resources\addon-kit\lib\request.js
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\resources\addon-kit\lib\windows.js
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\resources\api-utils\lib\addon\runner.js
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\resources\api-utils\lib\api-utils.js
c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\ScorpionSaver@jetpack\resources\api-utils\lib\base64.js
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2014-01-27 00:24 . 2013-11-27 01:41    343040    ----a-w-    c:\windows\system32\drivers\usbhub.sys
2014-01-27 00:24 . 2013-11-27 01:41    99840    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2014-01-27 00:24 . 2013-11-27 01:41    30720    ----a-w-    c:\windows\system32\drivers\usbuhci.sys
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2013-12-03 08:14 . 2013-12-03 08:14    1228800    ----a-w-    c:\windows\system32\mshtmlmedia.dll
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2013-11-26 10:19 . 2013-12-15 18:22    2724864    ----a-w-    c:\windows\system32\mshtml.tlb
2013-11-26 10:18 . 2013-12-15 18:21    4096    ----a-w-    c:\windows\system32\ieetwcollectorres.dll
2013-11-26 09:48 . 2013-12-15 18:21    66048    ----a-w-    c:\windows\system32\iesetup.dll
2013-11-26 09:46 . 2013-12-15 18:21    48640    ----a-w-    c:\windows\system32\ieetwproxystub.dll
2013-11-26 09:41 . 2013-12-15 18:21    2764288    ----a-w-    c:\windows\system32\iertutil.dll
2013-11-26 09:29 . 2013-12-15 18:21    53760    ----a-w-    c:\windows\system32\jsproxy.dll
2013-11-26 09:27 . 2013-12-15 18:21    33792    ----a-w-    c:\windows\system32\iernonce.dll
2013-11-26 09:23 . 2013-12-15 18:22    2724864    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2013-11-26 09:21 . 2013-12-15 18:21    574976    ----a-w-    c:\windows\system32\ieui.dll
2013-11-26 09:18 . 2013-12-15 18:21    139264    ----a-w-    c:\windows\system32\ieUnatt.exe
2013-11-26 09:18 . 2013-12-15 18:21    111616    ----a-w-    c:\windows\system32\ieetwcollector.exe
2013-11-26 09:16 . 2013-12-15 18:21    708608    ----a-w-    c:\windows\system32\jscript9diag.dll
2013-11-26 08:57 . 2013-12-15 18:21    218624    ----a-w-    c:\windows\system32\ie4uinit.exe
2013-11-26 08:35 . 2013-12-15 18:21    5769216    ----a-w-    c:\windows\system32\jscript9.dll
2013-11-26 08:28 . 2013-12-15 18:21    553472    ----a-w-    c:\windows\SysWow64\jscript9diag.dll
2013-11-26 08:16 . 2013-12-15 18:21    4243968    ----a-w-    c:\windows\SysWow64\jscript9.dll
2013-11-26 08:02 . 2013-12-15 18:21    1995264    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-11-26 07:48 . 2013-12-15 18:21    12996608    ----a-w-    c:\windows\system32\ieframe.dll
2013-11-26 07:32 . 2013-12-15 18:21    1928192    ----a-w-    c:\windows\SysWow64\inetcpl.cpl
2013-11-26 07:07 . 2013-12-15 18:21    2334208    ----a-w-    c:\windows\system32\wininet.dll
2013-11-26 06:40 . 2013-12-15 18:21    1395200    ----a-w-    c:\windows\system32\urlmon.dll
2013-11-26 06:34 . 2013-12-15 18:21    817664    ----a-w-    c:\windows\system32\ieapfltr.dll
2013-11-26 06:33 . 2013-12-15 18:21    1820160    ----a-w-    c:\windows\SysWow64\wininet.dll
2013-11-23 18:26 . 2013-12-14 21:10    417792    ----a-w-    c:\windows\SysWow64\WMPhoto.dll
2013-11-23 17:47 . 2013-12-14 21:10    465920    ----a-w-    c:\windows\system32\WMPhoto.dll
2013-11-12 02:23 . 2013-12-14 21:09    2048    ----a-w-    c:\windows\system32\tzres.dll
2013-11-12 02:07 . 2013-12-14 21:09    2048    ----a-w-    c:\windows\SysWow64\tzres.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    131248    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    131248    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    131248    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2012-07-13 17418928]
"iCloudServices"="c:\program files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe" [2013-09-14 59720]
"EPLTarget\P0000000000000000"="c:\windows\system32\spool\DRIVERS\x64\3\E_IATIHQA.EXE" [2012-02-29 283232]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-04-20 336384]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2012-11-05 89184]
"Picasa Media Detector"="c:\program files (x86)\Picasa2\PicasaMediaDetector.exe" [2007-02-21 366400]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2013-05-01 421888]
"TkBellExe"="c:\program files (x86)\real\realplayer\Update\realsched.exe" [2013-10-06 295512]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-09-05 958576]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-11-02 152392]
"EEventManager"="c:\program files (x86)\Epson Software\Event Manager\EEventManager.exe" [2010-10-12 979328]
.
c:\users\Kristen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Kristen\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2014-1-2 30714328]
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE /tsr [2013-6-25 228552]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"UseDefaultTile"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R2 Util lucky leap;Util lucky leap;c:\program files (x86)\lucky leap\bin\utilluckyleap.exe;c:\program files (x86)\lucky leap\bin\utilluckyleap.exe [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl64.sys;c:\windows\SYSNATIVE\DRIVERS\netaapl64.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RTSUVSTOR.sys;c:\windows\SYSNATIVE\Drivers\RTSUVSTOR.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]
R3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE;c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE [x]
S2 EpsonCustomerParticipation;EpsonCustomerParticipation;c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe;c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe [x]
S2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe;c:\program files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [x]
S2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
S2 SoftshieldService;ExamsoftShieldService;c:\program files (x86)\Examsoft\Softest 11.0\Examsoft.ShieldRunner.exe;c:\program files (x86)\Examsoft\Softest 11.0\Examsoft.ShieldRunner.exe [x]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe;c:\program files\TOSHIBA\TECO\TecoService.exe [x]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys;c:\windows\SYSNATIVE\DRIVERS\TVALZFL.sys [x]
S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys;c:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]
S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys;c:\windows\SYSNATIVE\DRIVERS\QIOMem.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192Ce.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2014-01-31 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-16 21:24]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    164016    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    164016    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    164016    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    164016    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2010-12-14 316032]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-12-08 710040]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>;*.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~3\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.50.1
FF - ProfilePath - c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=w3i&type=W3i_DS,157,0_0,Search,20130729,6859,0,68,0&p=
FF - ExtSQL: 2013-12-14 16:12; {3b232d24-d5de-4194-b4d7-d53b41a09748}; c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\{3b232d24-d5de-4194-b4d7-d53b41a09748}.xpi
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-10 - (no file)
Wow6432Node-HKLM-Run-TSleepSrv - %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
Toolbar-10 - (no file)
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-HSON - c:\program files (x86)\TOSHIBA\TBS\HSON.exe
HKLM-Run-TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe
HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Examsoft\Softest 11.0\Examsoft.SoftShield.exe
.
**************************************************************************
.
Completion time: 2014-01-31  17:57:04 - machine was rebooted
ComboFix-quarantined-files.txt  2014-01-31 22:57
.
Pre-Run: 185,013,583,872 bytes free
Post-Run: 188,094,316,544 bytes free
.
- - End Of File - - B205C08F4CC5C9CEF849115346B61418
5B5E648D12FCADC244C1EC30318E1EB9
 

Thank you!!

 

Kristen



#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 01 February 2014 - 06:23 AM


Hello Kristen

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

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#7 kristenjordan

kristenjordan
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:09:26 PM

Posted 01 February 2014 - 02:05 PM

Here is the log, my computer is running better just a few pop-ups still.

 

ComboFix 14-02-01.01 - Kristen 02/01/2014  13:52:35.2.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3559.2193 [GMT -5:00]
Running from: c:\users\Kristen\Downloads\ComboFix.exe
Command switches used :: c:\users\Kristen\Desktop\CFScript.txt
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-01 to 2014-02-01  )))))))))))))))))))))))))))))))
.
.
2014-02-01 18:59 . 2014-02-01 18:59    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-01-31 17:53 . 2014-01-31 17:53    --------    d-----w-    c:\windows\ERUNT
2014-01-31 17:42 . 2014-01-31 17:46    --------    d-----w-    C:\AdwCleaner
2014-01-27 00:24 . 2013-11-27 01:41    53248    ----a-w-    c:\windows\system32\drivers\usbehci.sys
2014-01-27 00:24 . 2013-11-27 01:41    325120    ----a-w-    c:\windows\system32\drivers\usbport.sys
2014-01-27 00:24 . 2013-11-27 01:41    343040    ----a-w-    c:\windows\system32\drivers\usbhub.sys
2014-01-27 00:24 . 2013-11-27 01:41    99840    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2014-01-27 00:24 . 2013-11-27 01:41    30720    ----a-w-    c:\windows\system32\drivers\usbuhci.sys
2014-01-27 00:24 . 2013-11-27 01:41    25600    ----a-w-    c:\windows\system32\drivers\usbohci.sys
2014-01-27 00:24 . 2013-11-27 01:41    7808    ----a-w-    c:\windows\system32\drivers\usbd.sys
2014-01-27 00:24 . 2013-11-26 10:32    3156480    ----a-w-    c:\windows\system32\win32k.sys
2014-01-27 00:24 . 2013-11-26 11:40    376768    ----a-w-    c:\windows\system32\drivers\netio.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-12-14 21:24 . 2012-08-16 14:47    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-12-14 21:24 . 2012-03-17 07:48    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-03 08:14 . 2013-12-03 08:14    940032    ----a-w-    c:\windows\system32\MsSpellCheckingFacility.exe
2013-12-03 08:14 . 2013-12-03 08:14    194048    ----a-w-    c:\windows\SysWow64\elshyph.dll
2013-12-03 08:14 . 2013-12-03 08:14    71680    ----a-w-    c:\windows\SysWow64\RegisterIEPKEYs.exe
2013-12-03 08:14 . 2013-12-03 08:14    645120    ----a-w-    c:\windows\SysWow64\jsIntl.dll
2013-12-03 08:14 . 2013-12-03 08:14    62464    ----a-w-    c:\windows\SysWow64\tdc.ocx
2013-12-03 08:14 . 2013-12-03 08:14    34816    ----a-w-    c:\windows\SysWow64\JavaScriptCollectionAgent.dll
2013-12-03 08:14 . 2013-12-03 08:14    337408    ----a-w-    c:\windows\SysWow64\html.iec
2013-12-03 08:14 . 2013-12-03 08:14    235008    ----a-w-    c:\windows\system32\elshyph.dll
2013-12-03 08:14 . 2013-12-03 08:14    182272    ----a-w-    c:\windows\SysWow64\msls31.dll
2013-12-03 08:14 . 2013-12-03 08:14    942592    ----a-w-    c:\windows\system32\jsIntl.dll
2013-12-03 08:14 . 2013-12-03 08:14    90112    ----a-w-    c:\windows\system32\SetIEInstalledDate.exe
2013-12-03 08:14 . 2013-12-03 08:14    86016    ----a-w-    c:\windows\SysWow64\iesysprep.dll
2013-12-03 08:14 . 2013-12-03 08:14    86016    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2013-12-03 08:14 . 2013-12-03 08:14    84992    ----a-w-    c:\windows\system32\mshtmled.dll
2013-12-03 08:14 . 2013-12-03 08:14    83968    ----a-w-    c:\windows\system32\MshtmlDac.dll
2013-12-03 08:14 . 2013-12-03 08:14    81408    ----a-w-    c:\windows\system32\icardie.dll
2013-12-03 08:14 . 2013-12-03 08:14    774144    ----a-w-    c:\windows\system32\jscript.dll
2013-12-03 08:14 . 2013-12-03 08:14    77312    ----a-w-    c:\windows\system32\tdc.ocx
2013-12-03 08:14 . 2013-12-03 08:14    74240    ----a-w-    c:\windows\SysWow64\SetIEInstalledDate.exe
2013-12-03 08:14 . 2013-12-03 08:14    626176    ----a-w-    c:\windows\system32\msfeeds.dll
2013-12-03 08:14 . 2013-12-03 08:14    62464    ----a-w-    c:\windows\system32\pngfilt.dll
2013-12-03 08:14 . 2013-12-03 08:14    61952    ----a-w-    c:\windows\SysWow64\MshtmlDac.dll
2013-12-03 08:14 . 2013-12-03 08:14    61952    ----a-w-    c:\windows\SysWow64\iesetup.dll
2013-12-03 08:14 . 2013-12-03 08:14    616104    ----a-w-    c:\windows\system32\ieapfltr.dat
2013-12-03 08:14 . 2013-12-03 08:14    548352    ----a-w-    c:\windows\system32\vbscript.dll
2013-12-03 08:14 . 2013-12-03 08:14    52224    ----a-w-    c:\windows\system32\msfeedsbs.dll
2013-12-03 08:14 . 2013-12-03 08:14    51200    ----a-w-    c:\windows\SysWow64\ieetwproxystub.dll
2013-12-03 08:14 . 2013-12-03 08:14    48640    ----a-w-    c:\windows\SysWow64\mshtmler.dll
2013-12-03 08:14 . 2013-12-03 08:14    48640    ----a-w-    c:\windows\system32\mshtmler.dll
2013-12-03 08:14 . 2013-12-03 08:14    48128    ----a-w-    c:\windows\system32\imgutil.dll
2013-12-03 08:14 . 2013-12-03 08:14    454656    ----a-w-    c:\windows\SysWow64\vbscript.dll
2013-12-03 08:14 . 2013-12-03 08:14    453120    ----a-w-    c:\windows\system32\dxtmsft.dll
2013-12-03 08:14 . 2013-12-03 08:14    413696    ----a-w-    c:\windows\system32\html.iec
2013-12-03 08:14 . 2013-12-03 08:14    40448    ----a-w-    c:\windows\system32\JavaScriptCollectionAgent.dll
2013-12-03 08:14 . 2013-12-03 08:14    36352    ----a-w-    c:\windows\SysWow64\imgutil.dll
2013-12-03 08:14 . 2013-12-03 08:14    30208    ----a-w-    c:\windows\system32\licmgr10.dll
2013-12-03 08:14 . 2013-12-03 08:14    296960    ----a-w-    c:\windows\system32\dxtrans.dll
2013-12-03 08:14 . 2013-12-03 08:14    263376    ----a-w-    c:\windows\system32\iedkcs32.dll
2013-12-03 08:14 . 2013-12-03 08:14    247808    ----a-w-    c:\windows\system32\msls31.dll
2013-12-03 08:14 . 2013-12-03 08:14    24576    ----a-w-    c:\windows\SysWow64\licmgr10.dll
2013-12-03 08:14 . 2013-12-03 08:14    243200    ----a-w-    c:\windows\system32\webcheck.dll
2013-12-03 08:14 . 2013-12-03 08:14    235520    ----a-w-    c:\windows\system32\url.dll
2013-12-03 08:14 . 2013-12-03 08:14    195584    ----a-w-    c:\windows\system32\msrating.dll
2013-12-03 08:14 . 2013-12-03 08:14    167424    ----a-w-    c:\windows\system32\iexpress.exe
2013-12-03 08:14 . 2013-12-03 08:14    151552    ----a-w-    c:\windows\SysWow64\iexpress.exe
2013-12-03 08:14 . 2013-12-03 08:14    147968    ----a-w-    c:\windows\system32\occache.dll
2013-12-03 08:14 . 2013-12-03 08:14    143872    ----a-w-    c:\windows\system32\wextract.exe
2013-12-03 08:14 . 2013-12-03 08:14    139264    ----a-w-    c:\windows\SysWow64\wextract.exe
2013-12-03 08:14 . 2013-12-03 08:14    13824    ----a-w-    c:\windows\system32\mshta.exe
2013-12-03 08:14 . 2013-12-03 08:14    135680    ----a-w-    c:\windows\system32\iepeers.dll
2013-12-03 08:14 . 2013-12-03 08:14    13312    ----a-w-    c:\windows\SysWow64\mshta.exe
2013-12-03 08:14 . 2013-12-03 08:14    13312    ----a-w-    c:\windows\system32\msfeedssync.exe
2013-12-03 08:14 . 2013-12-03 08:14    131072    ----a-w-    c:\windows\system32\IEAdvpack.dll
2013-12-03 08:14 . 2013-12-03 08:14    1228800    ----a-w-    c:\windows\system32\mshtmlmedia.dll
2013-12-03 08:14 . 2013-12-03 08:14    112128    ----a-w-    c:\windows\SysWow64\ieUnatt.exe
2013-12-03 08:14 . 2013-12-03 08:14    111616    ----a-w-    c:\windows\SysWow64\IEAdvpack.dll
2013-12-03 08:14 . 2013-12-03 08:14    105984    ----a-w-    c:\windows\system32\iesysprep.dll
2013-12-03 08:14 . 2013-12-03 08:14    1051136    ----a-w-    c:\windows\SysWow64\mshtmlmedia.dll
2013-12-03 08:14 . 2013-12-03 08:14    101376    ----a-w-    c:\windows\system32\inseng.dll
2013-11-26 11:54 . 2013-12-15 18:21    23183360    ----a-w-    c:\windows\system32\mshtml.dll
2013-11-26 10:19 . 2013-12-15 18:22    2724864    ----a-w-    c:\windows\system32\mshtml.tlb
2013-11-26 10:18 . 2013-12-15 18:21    4096    ----a-w-    c:\windows\system32\ieetwcollectorres.dll
2013-11-26 09:48 . 2013-12-15 18:21    66048    ----a-w-    c:\windows\system32\iesetup.dll
2013-11-26 09:46 . 2013-12-15 18:21    48640    ----a-w-    c:\windows\system32\ieetwproxystub.dll
2013-11-26 09:41 . 2013-12-15 18:21    2764288    ----a-w-    c:\windows\system32\iertutil.dll
2013-11-26 09:29 . 2013-12-15 18:21    53760    ----a-w-    c:\windows\system32\jsproxy.dll
2013-11-26 09:27 . 2013-12-15 18:21    33792    ----a-w-    c:\windows\system32\iernonce.dll
2013-11-26 09:23 . 2013-12-15 18:22    2724864    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2013-11-26 09:21 . 2013-12-15 18:21    574976    ----a-w-    c:\windows\system32\ieui.dll
2013-11-26 09:18 . 2013-12-15 18:21    139264    ----a-w-    c:\windows\system32\ieUnatt.exe
2013-11-26 09:18 . 2013-12-15 18:21    111616    ----a-w-    c:\windows\system32\ieetwcollector.exe
2013-11-26 09:16 . 2013-12-15 18:21    708608    ----a-w-    c:\windows\system32\jscript9diag.dll
2013-11-26 08:57 . 2013-12-15 18:21    218624    ----a-w-    c:\windows\system32\ie4uinit.exe
2013-11-26 08:35 . 2013-12-15 18:21    5769216    ----a-w-    c:\windows\system32\jscript9.dll
2013-11-26 08:28 . 2013-12-15 18:21    553472    ----a-w-    c:\windows\SysWow64\jscript9diag.dll
2013-11-26 08:16 . 2013-12-15 18:21    4243968    ----a-w-    c:\windows\SysWow64\jscript9.dll
2013-11-26 08:02 . 2013-12-15 18:21    1995264    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-11-26 07:48 . 2013-12-15 18:21    12996608    ----a-w-    c:\windows\system32\ieframe.dll
2013-11-26 07:32 . 2013-12-15 18:21    1928192    ----a-w-    c:\windows\SysWow64\inetcpl.cpl
2013-11-26 07:07 . 2013-12-15 18:21    2334208    ----a-w-    c:\windows\system32\wininet.dll
2013-11-26 06:40 . 2013-12-15 18:21    1395200    ----a-w-    c:\windows\system32\urlmon.dll
2013-11-26 06:34 . 2013-12-15 18:21    817664    ----a-w-    c:\windows\system32\ieapfltr.dll
2013-11-26 06:33 . 2013-12-15 18:21    1820160    ----a-w-    c:\windows\SysWow64\wininet.dll
2013-11-23 18:26 . 2013-12-14 21:10    417792    ----a-w-    c:\windows\SysWow64\WMPhoto.dll
2013-11-23 17:47 . 2013-12-14 21:10    465920    ----a-w-    c:\windows\system32\WMPhoto.dll
2013-11-12 02:23 . 2013-12-14 21:09    2048    ----a-w-    c:\windows\system32\tzres.dll
2013-11-12 02:07 . 2013-12-14 21:09    2048    ----a-w-    c:\windows\SysWow64\tzres.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    131248    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    131248    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    131248    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2012-07-13 17418928]
"iCloudServices"="c:\program files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe" [2013-09-14 59720]
"EPLTarget\P0000000000000000"="c:\windows\system32\spool\DRIVERS\x64\3\E_IATIHQA.EXE" [2012-02-29 283232]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-04-20 336384]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2012-11-05 89184]
"Picasa Media Detector"="c:\program files (x86)\Picasa2\PicasaMediaDetector.exe" [2007-02-21 366400]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2013-05-01 421888]
"TkBellExe"="c:\program files (x86)\real\realplayer\Update\realsched.exe" [2013-10-06 295512]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-09-05 958576]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-11-02 152392]
"EEventManager"="c:\program files (x86)\Epson Software\Event Manager\EEventManager.exe" [2010-10-12 979328]
.
c:\users\Kristen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Kristen\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2014-1-2 30714328]
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE /tsr [2013-6-25 228552]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"UseDefaultTile"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R2 Util lucky leap;Util lucky leap;c:\program files (x86)\lucky leap\bin\utilluckyleap.exe;c:\program files (x86)\lucky leap\bin\utilluckyleap.exe [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl64.sys;c:\windows\SYSNATIVE\DRIVERS\netaapl64.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RTSUVSTOR.sys;c:\windows\SYSNATIVE\Drivers\RTSUVSTOR.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]
R3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE;c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE [x]
S2 EpsonCustomerParticipation;EpsonCustomerParticipation;c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe;c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe [x]
S2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe;c:\program files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [x]
S2 SoftshieldService;ExamsoftShieldService;c:\program files (x86)\Examsoft\Softest 11.0\Examsoft.ShieldRunner.exe;c:\program files (x86)\Examsoft\Softest 11.0\Examsoft.ShieldRunner.exe [x]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe;c:\program files\TOSHIBA\TECO\TecoService.exe [x]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys;c:\windows\SYSNATIVE\DRIVERS\TVALZFL.sys [x]
S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys;c:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]
S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys;c:\windows\SYSNATIVE\DRIVERS\QIOMem.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192Ce.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-01 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-16 21:24]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    164016    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    164016    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    164016    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54    164016    ----a-w-    c:\users\Kristen\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TPwrMain"="c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE" [BU]
"HSON"="c:\program files (x86)\TOSHIBA\TBS\HSON.exe" [BU]
"TCrdMain"="c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe" [BU]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2010-12-14 316032]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"Teco"="c:\program files (x86)\TOSHIBA\TECO\Teco.exe" [BU]
"TosWaitSrv"="c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe" [BU]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-12-08 710040]
"TosNC"="c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe" [BU]
"TosReelTimeMonitor"="c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [BU]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>;*.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~3\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 65.32.5.111 65.32.5.112
FF - ProfilePath - c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=w3i&type=W3i_DS,157,0_0,Search,20130729,6859,0,68,0&p=
FF - ExtSQL: 2013-12-14 16:12; {3b232d24-d5de-4194-b4d7-d53b41a09748}; c:\users\Kristen\AppData\Roaming\Mozilla\Firefox\Profiles\upnppyxi.default\extensions\{3b232d24-d5de-4194-b4d7-d53b41a09748}.xpi
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-10 - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-02-01  14:01:35
ComboFix-quarantined-files.txt  2014-02-01 19:01
ComboFix2.txt  2014-01-31 22:57
.
Pre-Run: 188,090,249,216 bytes free
Post-Run: 187,798,085,632 bytes free
.
- - End Of File - - 25B5F4CDF23DD157E8FFD101EE40F594
5B5E648D12FCADC244C1EC30318E1EB9
 

Thank you so much!!

 

Kristen



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 135,642 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:26 PM

Posted 02 February 2014 - 09:20 AM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Dealply
      DealPly (remove only)
      Java™ 6 Update 20
      QuickShare
      ScorpionSaver




Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 kristenjordan

kristenjordan
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:09:26 PM

Posted 02 February 2014 - 10:13 PM

Thank you so much! Here are the logs you requested:

 

MBAM

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.02.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
Kristen :: KRISTEN-PC [administrator]

Protection: Enabled

2/2/2014 6:17:39 PM
mbam-log-2014-02-02 (18-17-39).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 220073
Time elapsed: 8 minute(s), 41 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 4
C:\Program Files\ScorpionSaver Services (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg\5.0_0 (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Program Files\Level Quality Watcher\v1.01 (PUP.Optional.Adpeak) -> Quarantined and deleted successfully.

Files Detected: 16
C:\temp\InstallServices64.msi (PUP.Optional.Adpeak) -> Quarantined and deleted successfully.
C:\temp\t.msi (PUP.Optional.Adpeak) -> Quarantined and deleted successfully.
C:\Users\Kristen\Downloads\7zip_installer_d161680.exe (PUP.Optional.InstallIQ.A) -> Quarantined and deleted successfully.
C:\Windows\Installer\2a75ea9f.msi (PUP.Optional.Adpeak) -> Quarantined and deleted successfully.
C:\Program Files\ScorpionSaver Services\Microsoft.Deployment.WindowsInstaller.xml (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg\5.0_0\background.js (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg\5.0_0\bootstrap.js (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg\5.0_0\bootstrap.js.old (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg\5.0_0\icon128.png (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg\5.0_0\icon16.png (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg\5.0_0\icon32.png (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg\5.0_0\icon48.png (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg\5.0_0\icon64.png (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg\5.0_0\icon8.png (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg\5.0_0\manifest.json (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
C:\Users\Kristen\AppData\Local\Google\Chrome\User Data\Default\Extensions\oclgomenfkljhfkfflghppidonpkljjg\5.0_0\marcopolo.js (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.

(end)

 

Hijakthis:

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:02:29 PM, on 2/2/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Users\Kristen\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Picasa2\PicasaMediaDetector.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_170.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_170.exe
C:\windows\SysWOW64\NOTEPAD.EXE
C:\Users\Kristen\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files (x86)\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [EPLTarget\P0000000000000000] C:\windows\system32\spool\DRIVERS\x64\3\E_IATIHQA.EXE /EPT "EPLTarget\P0000000000000000" /M "Artisan 730"
O4 - Startup: Dropbox.lnk = Kristen\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: EpsonCustomerParticipation - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
O23 - Service: EPSON V3 Service4(04) (EPSON_PM_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: ExamsoftShieldService (SoftshieldService) - Hewlett-Packard - C:\Program Files (x86)\Examsoft\Softest 11.0\Examsoft.ShieldRunner.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Util lucky leap - Unknown owner - C:\Program Files (x86)\lucky leap\bin\utilluckyleap.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 12429 bytes
 

I could not find the Dealply programs that you instructed me to remove, I am assuming they were already removed from one of the previous scans as you suggested. Other than that I was able to remove the other programs listed.

 

Thank you!!

 

Kristen

 



#10 gringo_pr

gringo_pr

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Posted 02 February 2014 - 10:47 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
      O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
      O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files (x86)\Picasa2\PicasaMediaDetector.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
      O4 - Startup: Dropbox.lnk = Kristen\AppData\Roaming\Dropbox\bin\Dropbox.exe
      O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 kristenjordan

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Posted 03 February 2014 - 02:01 PM

Hi Gringo,

 

I completed the Hijack this scan and removed the items listed above.

 

I have been unable to run the ESET scan. I have attemted to run it twice using Internet Explorer as the browser as the website requires. Both times in the Initalizing stage of the process I have gotten the following error message, "Unexpected Error 2002." The error occurs at Step 2 of 4 of the process when the process bar reads 100%.

 

I appreciate all of your help!!

 

Kristen



#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 February 2014 - 04:04 PM


Hello kristenjordan

Make sure you are running IE as admin - http://www.ehow.com/how_5101965_run-internet-explorer-administrator.html

Try resetting IE - go here and scroll down and click on show all and click on the fix-it button - http://windows.microsoft.com/en-US/windows-vista/Reset-Internet-Explorer-8-settings

If that does not work then try this one

F-Secure Online Scan

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
  • Please go HERE to run an online scan from F-Secure
  • Click on Run Now
  • it will download the scanner
  • then will open a new window
  • click on "start"
  • click on "accept"
  • the scan will start - when finished let me know if it found anything
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 kristenjordan

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Posted 05 February 2014 - 05:04 PM

Hi Gringo,

 

I was able to run F-Secure and no harmful items were found!! Thank you so much!!!!!

 

Kristen



#14 gringo_pr

gringo_pr

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Posted 05 February 2014 - 05:51 PM


Hello kristenjordan

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download DelFix and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click DelFix.exe.
  • select all options avalible
  • Click the Run button.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java



The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

gringo_pr

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Posted 10 February 2014 - 01:19 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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