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system idle process 99


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#1 cid19

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Posted 26 January 2014 - 11:41 AM

Hello!

    I have this problem with my laptop. 90 % of time i use it sytem idle process kills it, i can barely open and browse a pdf file. i read a lot about it, not to worry but i simply cannot use it any more. I tried scans, defragmantation, cc cleaner, process explorer to find smth, to get an improvment nothing works. now of course it's at 99% and going...

   Help me stop this it's a nightmare.

Dan



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#2 dc3

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Posted 26 January 2014 - 12:50 PM

Please post the make and model of this computer.

 

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

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#3 hamluis

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Posted 26 January 2014 - 01:49 PM

FWIW:  System idle process...reflects the percentage your system is NOT being used.  Although it's not really a "process" in the sense that others are...Microsoft chose to reflect it as sucfh.

 

90% "usage" is really 90% not being used to do anything at that particular moment :).

 

Your system problem lies elsewhere.

 

Louis



#4 cid19

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Posted 26 January 2014 - 03:21 PM

Hello!

i don't know where is the problem, but the maximum freeze moments show only system idle process 99, i could not find anything else.

 here is the snapshot:

http://speccy.piriform.com/results/gGsuTBMwkDH3O5OFZiVpUdZ

thanks!

dan



#5 hamluis

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Posted 26 January 2014 - 05:16 PM

Install dates from 2008, yet the only critical updates installed post-SP3...were installed this month.  There have been well over 100-plus critical updates issued for XP since SP3. 

 

The lack of crtical updates certain made your system highly vulnerable to malware...for a very extended period of time.

 

Your last malware topic here indicated problems which were identified as not related to malware.  Were these ever resolved?

 

System has 1GB RAM installed.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Louis



#6 cid19

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Posted 27 January 2014 - 05:06 PM

Hello!
No the problems are still:
touchpad single click not working (every time, it works but very few times, than nothing again).
"=" character still being self-generated in the particular save game option.
and unycode systems are currently not supported when i try to open registry mechanic.
 

result>

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by doctor (administrator) on 28-01-2014 at 00:03:55
Running from "C:\Documents and Settings\doctor\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/27/2014 11:55:33 PM) (Source: Application Error) (User: )
Description: Faulting application egui.exe, version 7.0.302.0, faulting module msvcr110.dll, version 11.0.51106.1, fault address 0x00012194.
Processing media-specific event for [egui.exe!ws!]

Error: (01/25/2014 00:35:23 PM) (Source: Application Hang) (User: )
Description: Hanging application AcroRd32.exe, version 10.1.9.22, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/16/2014 08:00:32 PM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1722.5085kb28339411033643finstallx865.1.2600.2.3.0.2560

Error: (06/16/2014 08:00:31 PM) (Source: MsiInstaller) (User: PRIVAT-91W0E6G9)
Description: Product: Microsoft .NET Framework 1.1 - Update '{C0F0DCDC-99EA-4405-BDAE-CACABD3D2DF0}' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\doctor\LOCALS~1\Temp\NDP1.1sp1-KB2833941-X86\NDP1.1sp1-KB2833941-X86-msi.0.log.

Error: (06/16/2014 08:00:30 PM) (Source: MsiInstaller) (User: PRIVAT-91W0E6G9)
Description: Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source could be found for product Microsoft .NET Framework 1.1.  The Windows installer cannot continue.

Error: (01/18/2014 04:49:26 PM) (Source: Application Hang) (User: )
Description: Hanging application deskboard.exe, version 1.1.2.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/18/2014 04:49:24 PM) (Source: Application Hang) (User: )
Description: Hanging application deskboard.exe, version 1.1.2.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/18/2014 04:44:53 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module user32.dll, version 5.1.2600.5512, fault address 0x000187aa.
Processing media-specific event for [svchost.exe!ws!]

Error: (01/12/2014 11:38:21 PM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1722.5085kb28339411033643finstallx865.1.2600.2.3.0.2560

Error: (01/12/2014 11:38:20 PM) (Source: MsiInstaller) (User: PRIVAT-91W0E6G9)
Description: Product: Microsoft .NET Framework 1.1 - Update '{C0F0DCDC-99EA-4405-BDAE-CACABD3D2DF0}' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\doctor\LOCALS~1\Temp\NDP1.1sp1-KB2833941-X86\NDP1.1sp1-KB2833941-X86-msi.0.log.

System errors:
=============
Error: (01/27/2014 11:58:05 PM) (Source: Service Control Manager) (User: )
Description: The System Restore Service service terminated with the following error:
%%2

Error: (01/27/2014 11:58:05 PM) (Source: Service Control Manager) (User: )
Description: The SSPORT service failed to start due to the following error:
%%2

Error: (01/27/2014 11:58:05 PM) (Source: Service Control Manager) (User: )
Description: The Mobile Partner. OUC service failed to start due to the following error:
%%1053

Error: (01/27/2014 11:58:05 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Mobile Partner. OUC service to connect.

Error: (01/27/2014 11:58:05 PM) (Source: Service Control Manager) (User: )
Description: The DgiVecp service failed to start due to the following error:
%%20

Error: (01/27/2014 11:58:03 PM) (Source: SRService) (User: )
Description: The System Restore initialization process failed.

Error: (01/27/2014 11:57:00 PM) (Source: 0) (User: )
Description:

Error: (01/27/2014 11:57:00 PM) (Source: 0) (User: )
Description:

Error: (01/27/2014 11:56:54 PM) (Source: 0) (User: )
Description:

Error: (01/27/2014 11:56:54 PM) (Source: 0) (User: )
Description:

Microsoft Office Sessions:
=========================
Error: (01/27/2014 11:55:33 PM) (Source: Application Error)(User: )
Description: egui.exe7.0.302.0msvcr110.dll11.0.51106.100012194

Error: (01/25/2014 00:35:23 PM) (Source: Application Hang)(User: )
Description: AcroRd32.exe10.1.9.22hungapp0.0.0.000000000

Error: (06/16/2014 08:00:32 PM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1722.5085kb28339411033643finstallx865.1.2600.2.3.0.2560

Error: (06/16/2014 08:00:31 PM) (Source: MsiInstaller)(User: PRIVAT-91W0E6G9)
Description: Microsoft .NET Framework 1.1{C0F0DCDC-99EA-4405-BDAE-CACABD3D2DF0}1603C:\DOCUME~1\doctor\LOCALS~1\Temp\NDP1.1sp1-KB2833941-X86\NDP1.1sp1-KB2833941-X86-msi.0.log

Error: (06/16/2014 08:00:30 PM) (Source: MsiInstaller)(User: PRIVAT-91W0E6G9)
Description: Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source could be found for product Microsoft .NET Framework 1.1.  The Windows installer cannot continue.(NULL)(NULL)(NULL)

Error: (01/18/2014 04:49:26 PM) (Source: Application Hang)(User: )
Description: deskboard.exe1.1.2.0hungapp0.0.0.000000000

Error: (01/18/2014 04:49:24 PM) (Source: Application Hang)(User: )
Description: deskboard.exe1.1.2.0hungapp0.0.0.000000000

Error: (01/18/2014 04:44:53 PM) (Source: Application Error)(User: )
Description: svchost.exe5.1.2600.5512user32.dll5.1.2600.5512000187aa

Error: (01/12/2014 11:38:21 PM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1722.5085kb28339411033643finstallx865.1.2600.2.3.0.2560

Error: (01/12/2014 11:38:20 PM) (Source: MsiInstaller)(User: PRIVAT-91W0E6G9)
Description: Microsoft .NET Framework 1.1{C0F0DCDC-99EA-4405-BDAE-CACABD3D2DF0}1603C:\DOCUME~1\doctor\LOCALS~1\Temp\NDP1.1sp1-KB2833941-X86\NDP1.1sp1-KB2833941-X86-msi.0.log

=========================== Installed Programs ============================

µTorrent (Version: 1.8.0)
1.0.1.16
3GP Player 2007 (Version: 1.1)
4U M2TS Converter (version 1.6.9)
7-Zip 9.20
ACDSee 7.0 PowerPack (Version: 7.0.61)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Flash Player 11 Plugin (Version: 11.9.900.170)
Adobe Photoshop Lightroom 3 (Version: 3.0.2)
Adobe Reader X (10.1.9) (Version: 10.1.9)
AMD Processor Driver (Version: 1.3.2.)
Apple Application Support (Version: 1.3.2)
Apple Software Update (Version: 2.1.1.116)
ATI - Software Uninstall Utility (Version: 6.14.10.1016)
ATI Catalyst Control Center (Version: 1.2.2475.36837)
ATI Display Driver (Version: 8.31-061011a-038132C-Dell)
Broadcom 440x 10/100 Integrated Controller (Version: 10.04.01)
BSPlayer
Calculator Prompter 2.7
Canon MP Navigator EX 3.0
Canon MP250 series MP Drivers
Card Detector for ZTE MF636 (Version: 0.0.0.1)
CCleaner (Version: 3.23)
Character (Letter) Frequency Count Software
CHINESE MERIDIAN HEALTH ANALYSIS SYSTEM 2010.1.18 (Version: 2010.1.18)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conexant HDA D110 MDC V.92 Modem
CutMaster 2D Professional  1.3.3.1 (Version: 1.3.3.1)
DAEMON Tools Lite (Version: 4.41.3.0173)
Declaratii fiscale 2010
Declaratii fiscale 2011
Dell Resource CD (Version: 1.00.0000)
Dell Wireless WLAN Card (Version: 4.100.15.8)
Dezinstalare Internet Everywhere
Docs
Docs (Version: 0.9.4)
doPDF 7.2 printer
DVD Shrink 3.2
Emicsoft M2TS Converter
EndNote X6 (Version: 16.0.1.6599)
ESET Smart Security (Version: 7.0.302.26)
Excel Convert Files From English To Romanian and Romanian To English Software
Extended Language Support Fonts Package (Version: 7.0.5)
Extract Data & Text From Multiple Text Files Software
Extract or Remove Text Between Any Two Fields (Tags) Software
Free HD Converter V 2.0 (Version: 2.0.0.0)
Google Chrome (Version: 32.0.1700.76)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4805.320)
Google Update Helper (Version: 1.3.22.3)
GPL Ghostscript (Version: 9.07)
Java 7 Update 10 (Version: 7.0.100)
Java Auto Updater (Version: 2.1.9.0)
K-Lite Codec Pack 8.8.0 (Full) (Version: 8.8.0)
Malwarebytes Anti-Malware versiunea 1.75.0.1300 (Version: 1.75.0.1300)
Marsu-Fix (Version: 2.00)
Mendeley Desktop 1.5.2 (Version: 1.5.2)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Age of Empires II
Microsoft Age of Empires II: The Conquerors Expansion
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Office XP Professional (Version: 10.0.6626.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SOAP Toolkit 3.0 (Version: 3.0.1325.4)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual FoxPro 9.0 Professional - English
Microsoft XML Parser and SDK (Version: 4.10.9406.0)
Mobile Partner (Version: 21.005.22.00.03)
Modem Helper (Version: 3.07)
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
Nero 6 Ultra Edition
Nikontrol 3k 1.4
Notepad++ (Version: 6.1.4)
Opanda IExif 2.3 (Version: 2.3)
Opanda PowerExif 1.2 Professional Trial (Version: 1.2)
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Quantum Resonance Magnetic Analyzer 2.6.8 (Version: 2.6.8)
QuickSet (Version: 8.1.10)
QuickTime (Version: 7.68.75.0)
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RealPlayer (Version: 15.0.6)
RealUpgrade 1.1 (Version: 1.1.0)
Registry Mechanic 8.0 (Version: 8.0)
ResearchSoft Direct Export Helper
Revo Uninstaller 1.95 (Version: 1.95)
ScanSoft PaperPort 10 (Version: 10.2.0000)
SigmaTel Audio (Version: 5.10.5210.0)
Skype Click to Call (Version: 5.8.8855)
Skype™ 5.10 (Version: 5.10.116)
SopCast 3.2.4 (Version: 3.2.4)
Speccy (Version: 1.24)
SPSS Statistics 17.0 (Version: 17.0.0)
SpywareBlaster 4.6 (Version: 4.6.0)
Startup Manager 2.4.2 (Version: 2.4.2)
Synaptics Pointing Device Driver (Version: 8.2.4.6)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB2447568) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
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Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2616676-v2) (Version: 2)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2904266) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Update for Windows XP (KB978207) (Version: 1)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Visual FoxPro 9.0 Baseline - English (Version: 9.00.2412)
Visual FoxPro 9.0 Professional - English (Version: 9.00.2412)
VLC media player 1.1.11 (Version: 1.1.11)
WebFldrs XP (Version: 9.50.5318)
Winamp (Version: 5.62 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows Driver Package - Ricoh Company (rimsptsk) hdc  (11/14/2006 6.00.01.04) (Version: 11/14/2006 6.00.01.04)
Windows Imaging Component (Version: 3.0.0.0)
Windows Media Format Runtime
Windows XP Service Pack 3 (Version: 20080414.031525)
Xerox WorkCentre 3119 Series Driver Uninstall
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar

========================= Memory info: ===================================

Percentage of memory in use: 58%
Total physical RAM: 893.98 MB
Available physical RAM: 374.22 MB
Total Pagefile: 2166.28 MB
Available Pagefile: 1750.1 MB
Total Virtual: 2047.88 MB
Available Virtual: 1979.99 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:19.53 GB) (Free:3.95 GB) NTFS
2 Drive d: () (Fixed) (Total:54.99 GB) (Free:14.28 GB) NTFS

========================= Users: ========================================

User accounts for \\PRIVAT-91W0E6G9

Administrator            ASPNET                   doctor                  
Gheorghita               Guest                    HelpAssistant           
SUPPORT_388945a0        

**** End of log ****

 

Thank you!

Dan


Edited by cid19, 27 January 2014 - 05:08 PM.


#7 hamluis

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Posted 27 January 2014 - 05:42 PM

Please...using Add/Remove Programs, uninstall Registry Mechanic.

 

Then run the chkdsk /r command on the Windows partition.  Start...Run...type chkdsk /r and hit Enter.  Type Y in new screen and hit Enter.  Reboot...the command will execute before booting into Windows.

 

Louis



#8 cid19

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Posted 28 January 2014 - 02:30 AM

Hello!

registry mehanic removed  and chkdsk on reboot. Should smth happen with chkdsk, i got only a message like chkdsk has been performed before windows.

What's next?

 

Dan



#9 dc3

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Posted 28 January 2014 - 08:51 AM

 

A log file will be created which can be found in winlogon.  This can be found in the Event Viewer under Applications.
 
Click on Start, click on Run and type eventvwr.msc then click on Enter.  Click on Application and select the most recent winlogon entry.
 
Please copy and then paste this in your next post.

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#10 cid19

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Posted 31 January 2014 - 04:02 AM

Hello!

I cannot find or do not know wich event to post and i cannot find any winlogon entry . i have 15 events on 28 january and 1 on 29 january.

the most recent from 29 says this:

"The description for Event ID ( 0 ) in Source ( gupdate ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service stopped."

 

 

Dan



#11 dc3

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Posted 31 January 2014 - 09:34 AM

Get rid of registry mechanic, it will cause more problems

 

 

registry mehanic removed  and chkdsk on reboot. Should smth happen with chkdsk

 

Does this mean that registry mechanic removed the chkdsk log?

 

I would highly suggest that you uninstall registry mechanic.  There are good reasons why Bleeping Computer does not endorse the use of registry cleaners or optimizers.

 

After you have uninstalled the registry cleaner run chkdsk /r again and then look for the log.


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#12 quietman7

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Posted 31 January 2014 - 10:47 AM

Why you should not use Registry Cleaners and Optimization Tools

Be sure to read Microsoft's support policy for the use of registry cleaning utilities in that topic...Microsoft does not support the use of registry cleaners.
Microsoft MVP - Consumer Security 2007-2014 MVP.gif

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#13 cid19

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Posted 01 February 2014 - 03:00 PM

Hello!

       No registry mechanic was uninstalled before chkdsk.   but i cannot find any specified winlogon entry or i am unable to recognize it from your indications.

     I did not use registry mechanic not now not for the last year or smth it was not working . I wrote about it in a the previous reply, whenever i tried to open registry mechanic i would have got the message"unicode systems not supported" .

   

Dan.


Edited by cid19, 01 February 2014 - 03:01 PM.


#14 cid19

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Posted 03 February 2014 - 08:08 AM

hello!

i cannot run chkdsk again, i tried but i get the message: "chdsk has been canceled. windows has finished cheking the disk"

 

i also cannot find any winlogon entry. How should it look in the applications window? by te way

 

help...help...help...

 

Dan



#15 dc3

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Posted 03 February 2014 - 12:12 PM

Let's try chkdsk another way.

 

Double click on My Computer, right click on C: drive, then click on Properties, then click on Tools.

 

Under Error Checking click on Check now.

 

The chkdsk options dialogue box will open, click on the "To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors check box, and then click Start" option.


I refuse to join any club that would have me as a member.  Groucho Marx
 
 

 





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