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Lots of Pop up ads and very slow system


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12 replies to this topic

#1 kapakris

kapakris

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  • Local time:06:50 PM

Posted 25 January 2014 - 04:45 PM

My son is in cyber school and had a computer provided for him. It is his first computer and despite our warnings about not clicking on unknown things, I believe he has downloaded some undesirable things, because he clicked on what looked to him to be legitimate warning messages. Now he has ads popping up where they definately should not be and his computer is excessively slow to start.

 

I used you before for my computer and you all are amazing! Please help with my son's computer. Thanks!

 

Here is the DDS:

 

Run by PACyber at 16:40:39 on 2014-01-25
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3816.2055 [GMT -5:00]
.
AV: Panda Cloud Antivirus *Disabled/Updated* {3456760B-FDAA-FFFD-06C2-7BB528D2066C}
SP: Panda Cloud Antivirus *Disabled/Updated* {8F3797EF-DB90-F073-3C72-40C753554CD1}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Cloud Antivirus Firewall *Disabled* {0C6DF72E-B7C5-FEA5-2D9D-D280D6014117}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\ibmpmsvc.exe
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Lenovo\Bluetooth Software\btwdins.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files (x86)\Lenovo\RapidBoot HDD Accelerator\FBService.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files\Lenovo\Communications Utility\CAMMUTE.exe
C:\Program Files\Lenovo\Communications Utility\TPKNRSVC.exe
C:\Program Files\LENOVO\VIRTSCRL\lvvsst.exe
C:\PROGRA~1\LENOVO\VIRTSCRL\virtscrl.exe
C:\Program Files (x86)\PasswordBox\pbbtnService.exe
C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAService.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\ProgramData\Rpcnet\Bin\rpcld.exe
C:\Windows\SysWOW64\rpcnet.exe
C:\Program Files (x86)\shield\shdserv.exe
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\PROGRA~1\LENOVO\HOTKEY\tpnumlkd.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Barracuda\Web Security Agent\WSAService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
C:\Program Files (x86)\shield\shieldclnt.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\loggingserver.exe
C:\Program Files\LENOVO\HOTKEY\TPHKLOAD.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Dolby Advanced Audio v2\pcee4.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Barracuda\Web Security Agent\WSAMonitor.exe
C:\windows\system32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAMain.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\rundll32.exe
C:\PROGRA~1\Lenovo\HOTKEY\TPONSCR.EXE
C:\PROGRA~1\Lenovo\HOTKEY\SHTCTKY.EXE
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\PROGRA~2\ThinkPad\UTILIT~1\SCHTASK.exe
C:\Program Files (x86)\Barracuda\Web Security Agent\BarracudaWSA.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\windows\servicing\TrustedInstaller.exe
C:\windows\system32\vssvc.exe
C:\windows\System32\svchost.exe -k swprv
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_9_900_117_ActiveX.exe
C:\Program Files (x86)\Intel\Intel® ME FW Recovery Agent\bin\ismagent.exe
C:\Program Files (x86)\Intel\Intel® ME FW Recovery Agent\bin\updateui.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\windows\SysWOW64\NOTEPAD.EXE
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com
uSearch Page = hxxp://www.google.com
uSearchAssistant = hxxp://www.google.com
mWinlogon: Userinit = userinit.exe,
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
BHO: Ask Toolbar: {4F524A2D-5637-006A-76A7-7A786E7484D7} -
BHO: PasswordBox Helper: {5DB69B97-934B-451D-94DB-32EF802A01CD} - C:\Program Files (x86)\PasswordBox\Application\pbbtn.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\17.3.0.49\AVG SafeGuard toolbar_toolbar.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office15\URLREDIR.DLL
BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: buenosearch Helper Object: {F1C81E40-2485-4DB6-8C9D-04BD596B281E} - C:\Program Files (x86)\buenosearch LTD\buenosearch\1.8.28.7\bh\buenosearch.dll
TB: Ask Toolbar: {4F524A2D-5637-006A-76A7-7A786E7484D7} -
TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\17.3.0.49\AVG SafeGuard toolbar_toolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: buenosearch Toolbar: {828DC97A-2277-4E10-92A9-4907FA0922A9} - C:\Program Files (x86)\buenosearch LTD\buenosearch\1.8.28.7\buenosearchTlbr.dll
TB: Shopop Widget: {ae07101b-46d4-4a98-af68-0333ea26e113} -
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
mRun: [IMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [Dolby Advanced Audio v2] "C:\Program Files (x86)\Dolby Advanced Audio v2\pcee4.exe" -autostart
mRun: [PWMTRV] rundll32 C:\PROGRA~2\ThinkPad\UTILIT~1\PWMTR64V.DLL,PwrMgrBkGndMonitor
mRun: [Fastboot] C:\Program Files (x86)\Lenovo\RapidBoot HDD Accelerator\FBConsole.exe
mRun: [BWSA] C:\Program Files (x86)\Barracuda\Web Security Agent\wsamonitor.exe
mRun: [shield] C:\Program Files (x86)\shield\shieldtray.exe
mRun: [PSUAMain] "C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAMain.exe" /LaunchSysTray
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [ApnTBMon] "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe"  -osboot
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
mRunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript
StartupFolder: C:\Users\PACyber\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MYPCBA~1.LNK - C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe
StartupFolder: C:\Users\PACyber\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SENDTO~1.LNK - C:\Program Files\Microsoft Office\Office15\ONENOTEM.EXE
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: legalnoticecaption = PA Cyber Acceptable Use Policy
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office15\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
LSP: C:\windows\System32\BarracudaWSA.dll
Trusted Zone: mypacyber.org
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
TCP: NameServer = 192.168.1.1 24.154.1.6 24.154.1.9
TCP: Interfaces\{274E2E41-3D77-4781-9FEC-7640E91B0536} : DHCPNameServer = 208.67.220.220 208.67.222.222 24.154.1.38
TCP: Interfaces\{5D7804B4-2CF0-4923-8E5F-94777B4534D7} : DHCPNameServer = 192.168.1.1 24.154.1.6 24.154.1.9
TCP: Interfaces\{5D7804B4-2CF0-4923-8E5F-94777B4534D7}\25F637562343 : DHCPNameServer = 208.67.220.220 208.67.222.222 24.154.1.7
TCP: Interfaces\{5D7804B4-2CF0-4923-8E5F-94777B4534D7}\3507C696470225F636B602 : DHCPNameServer = 192.168.0.1
Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\17.3.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
LSA: Notification Packages =  scecli C:\Program Files\Lenovo\Bluetooth Software\BtwProximityCP.dll
x64-BHO: Plus-HD-1.6: {11111111-1111-1111-1111-110311201102} -
x64-BHO: weDownload Manager Pro: {11111111-1111-1111-1111-110411361128} -
x64-BHO: Shopop WidgetEngine: {31ad400d-1b06-4e33-a59a-90c2c140cba0} -
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Ask Toolbar: {4F524A2D-5637-006A-76A7-7A786E7484D7} -
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL
x64-TB: Ask Toolbar: {4F524A2D-5637-006A-76A7-7A786E7484D7} -
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Shopop Widget: {ae07101b-46d4-4a98-af68-0333ea26e113} -
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office\Office15\MSOSB.DLL
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\759\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {12d0ed0d-0ee0-4f90-8827-78cefb8f4988} - C:\windows\System32\ieudinit.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\PACyber\AppData\Roaming\Mozilla\Firefox\Profiles\wbjhxyp9.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.buenosearch.com/?babsrc=HP_ss&mntrId=3A452016D8C3ACFA&affID=128129&tsp=5138
FF - prefs.js: keyword.URL - hxxp://feed.snapdo.com/?publisher=SnapdoGOblidooYB&dpid=GOB1&co=US&userid=110af686-822f-e9a8-c36f-9c4462112da8&searchtype=ds&installDate={installDate}&q=
FF - plugin: C:\PROGRA~2\MICROS~1\Office15\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\17.1.3\npsitesafety.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMeetingJoinPluginOC.dll
FF - plugin: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll
FF - plugin: C:\Users\PACyber\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\windows\SysWOW64\Adobe\Director\np32dsw_1204144.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll
FF - plugin: C:\windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\windows\SysWOW64\npmproxy.dll
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.buenosearch.autoRvrt - false
FF - user.js: extensions.buenosearch.rvrt - false
FF - user.js: extensions.buenosearch.newTab - false
FF - user.js: extensions.autoDisableScopes - 0
FF - user.js: extensions.shownSelectionUI - true
.
============= SERVICES / DRIVERS ===============
.
R0 Fastboot;Fastboot;C:\windows\System32\drivers\Fastboot.sys [2013-3-4 70416]
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\windows\System32\drivers\iusb3hcs.sys [2013-3-4 19264]
R0 Shield;Shield;C:\windows\System32\drivers\Shield.sys [2013-3-25 105928]
R0 TPDIGIMN;TPDIGIMN;C:\windows\System32\drivers\ApsHM64.sys [2011-12-29 25416]
R1 avgtp;avgtp;C:\windows\System32\drivers\avgtpx64.sys [2013-10-17 46368]
R1 NNSALPC;NNSALPC;C:\windows\System32\drivers\NNSAlpc.sys [2013-5-29 91368]
R1 NNSHTTP;NNSHTTP;C:\windows\System32\drivers\NNSHttp.sys [2013-5-29 122088]
R1 NNSHTTPS;NNSHTTPS;C:\windows\System32\drivers\NNSHttps.sys [2013-5-29 109288]
R1 NNSIDS;NNSIDS;C:\windows\System32\drivers\NNSIds.sys [2013-5-29 114920]
R1 NNSPICC;NNSPICC;C:\windows\System32\drivers\NNSpicc.sys [2013-5-29 95464]
R1 NNSPOP3;NNSPOP3;C:\windows\System32\drivers\NNSPop3.sys [2013-5-29 119016]
R1 NNSPROT;NNSPROT;C:\windows\System32\drivers\NNSProt.sys [2013-5-29 305896]
R1 NNSPRV;NNSPRV;C:\windows\System32\drivers\NNSPrv.sys [2013-5-29 118504]
R1 NNSSMTP;NNSSMTP;C:\windows\System32\drivers\NNSSmtp.sys [2013-5-29 114920]
R1 NNSSTRM;NNSSTRM;C:\windows\System32\drivers\NNSStrm.sys [2013-5-29 246504]
R1 NNSTLSC;NNSTLSC;C:\windows\System32\drivers\NNStlsc.sys [2013-5-29 106216]
R1 PSINKNC;PSINKNC;C:\windows\System32\drivers\PSINKNC.sys [2013-5-28 205544]
R2 APNMCP;Ask Update Service;C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe [2014-1-10 166352]
R2 BarracudaWSA;BarracudaWSA;C:\Program Files (x86)\Barracuda\Web Security Agent\BarracudaWSA.exe [2012-11-26 3559336]
R2 FastbootService;FastbootService;C:\Program Files (x86)\Lenovo\RapidBoot HDD Accelerator\FBService.exe [2013-3-4 169776]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-3 628448]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2013-3-4 128280]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2013-3-4 161560]
R2 LENOVO.CAMMUTE;Lenovo Camera Mute;C:\Program Files\Lenovo\Communications Utility\CamMute.exe [2013-3-4 58664]
R2 LENOVO.MICMUTE;Lenovo Microphone Mute;C:\Program Files\Lenovo\HOTKEY\micmute.exe [2013-3-4 127072]
R2 LENOVO.TPKNRSVC;Lenovo Keyboard Noise Reduction;C:\Program Files\Lenovo\Communications Utility\TPKNRSVC.exe [2013-3-4 61736]
R2 Lenovo.VIRTSCRLSVC;Lenovo Auto Scroll;C:\Program Files\Lenovo\VIRTSCRL\lvvsst.exe [2013-3-4 136288]
R2 PasswordBox;PasswordBox;C:\Program Files (x86)\PasswordBox\pbbtnService.exe [2013-11-1 67584]
R2 PSINAflt;PSINAflt;C:\windows\System32\drivers\PSINAflt.sys [2013-5-28 168680]
R2 PSINFile;PSINFile;C:\windows\System32\drivers\PSINFile.sys [2013-5-28 122088]
R2 PSINProc;PSINProc;C:\windows\System32\drivers\PSINProc.sys [2013-5-28 124648]
R2 PSINProt;PSINProt;C:\windows\System32\drivers\PSINProt.sys [2013-5-29 137448]
R2 PSUAService;Panda Product Service;C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAService.exe [2013-5-28 37344]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-8-14 39056]
R2 rpcld;Remote Procedure Call (RPC) LD;C:\ProgramData\Rpcnet\Bin\rpcld.exe --> C:\ProgramData\Rpcnet\Bin\rpcld.exe [?]
R2 ShieldClientService;Shield Client Service;C:\Program Files (x86)\Shield\ShieldClnt.exe [2013-3-25 45056]
R2 TPHKLOAD;Lenovo Hotkey Client Loader;C:\Program Files\Lenovo\HOTKEY\tphkload.exe [2013-3-4 145808]
R2 TPHKSVC;On Screen Display;C:\Program Files\Lenovo\HOTKEY\TPHKSVC.exe [2013-3-4 125504]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-3-4 363800]
R2 vToolbarUpdater17.3.0;vToolbarUpdater17.3.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\ToolbarUpdater.exe [2014-1-10 1771544]
R2 WSAService;Barracuda WSA Service;C:\Program Files (x86)\Barracuda\Web Security Agent\WSAService.exe [2012-11-26 51112]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2012-2-26 2669840]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2013-3-4 331264]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\windows\System32\drivers\iusb3hub.sys [2013-3-4 357184]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\windows\System32\drivers\iusb3xhc.sys [2013-3-4 789824]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2013-3-4 648808]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2013-3-5 876136]
R3 SmbDrvIntel;SmbDrvIntel;C:\windows\System32\drivers\Smb_driver_Intel.sys [2013-3-4 27448]
R3 TVTI2C;Lenovo SM bus driver;C:\windows\System32\drivers\tvti2c.sys [2012-2-7 40248]
S2 BackupStack;Computer Backup (MyPC Backup);C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2013-9-19 38440]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 NanoServiceMain;Panda Cloud Antivirus Service;C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSANHost.exe [2013-5-28 140768]
S3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\windows\System32\drivers\bcbtums.sys [2013-3-4 138280]
S3 btwampfl;btwampfl Bluetooth filter driver;C:\windows\System32\drivers\btwampfl.sys [2013-3-4 615464]
S3 btwl2cap;Bluetooth L2CAP Service;C:\windows\System32\drivers\btwl2cap.sys [2013-3-4 39976]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2012-2-26 273168]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2012-10-1 178824]
S3 Power Manager DBC Service;Power Manager DBC Service;C:\Program Files (x86)\ThinkPad\Utilities\PWMDBSVC.exe [2013-3-4 1665832]
S3 PSINReg;PSINReg;C:\windows\System32\drivers\PSINReg.sys [2013-5-28 105704]
S3 PwmEWSvc;Cisco EnergyWise Enabler;C:\Program Files (x86)\ThinkPad\Utilities\PWMEWSVC.exe [2013-3-4 1664296]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2013-3-5 19456]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\windows\System32\drivers\RtsPStor.sys [2013-3-4 343144]
S3 SmbDrvAMDASF;SmbDrvAMDASF;C:\windows\System32\drivers\Smb_driver_AMDASF.sys [2013-3-4 26424]
S3 terminpt;Microsoft Remote Desktop Input Driver;C:\windows\System32\drivers\terminpt.sys [2013-3-5 29696]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2013-3-5 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2013-3-5 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2013-3-5 1255736]
S4 NNSPIHSW;NNSPIHSW;C:\windows\System32\drivers\NNSPihsw.sys [2013-5-29 69864]
.
=============== Created Last 30 ================
.
2014-01-25 02:49:04 -------- d-----w- C:\Users\PACyber\AppData\Roaming\Malwarebytes
2014-01-25 02:48:55 -------- d-----w- C:\ProgramData\Malwarebytes
2014-01-25 02:48:54 25928 ----a-w- C:\windows\System32\drivers\mbam.sys
2014-01-25 02:48:54 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-01-25 02:31:30 -------- d-----w- C:\Program Files (x86)\VideoLAN
2014-01-25 02:28:00 -------- d-----w- C:\Users\PACyber\AppData\Roaming\Systweak
2014-01-25 02:27:56 20312 ----a-w- C:\windows\System32\roboot64.exe
2014-01-25 02:27:48 -------- d-----w- C:\Users\PACyber\AppData\Local\Programs
2014-01-25 02:26:09 -------- d-----w- C:\Program Files (x86)\buenosearch LTD
2014-01-25 02:25:25 -------- d-----w- C:\Users\PACyber\AppData\Roaming\BabSolution
2014-01-24 13:29:14 10315576 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{8E9FF2A2-8D23-4F76-B192-2D46E9784E03}\mpengine.dll
2014-01-15 12:52:08 99840 ----a-w- C:\windows\System32\drivers\usbccgp.sys
2014-01-15 12:52:08 7808 ----a-w- C:\windows\System32\drivers\usbd.sys
2014-01-15 12:52:08 53248 ----a-w- C:\windows\System32\drivers\usbehci.sys
2014-01-15 12:52:08 343040 ----a-w- C:\windows\System32\drivers\usbhub.sys
2014-01-15 12:52:08 325120 ----a-w- C:\windows\System32\drivers\usbport.sys
2014-01-15 12:52:08 30720 ----a-w- C:\windows\System32\drivers\usbuhci.sys
2014-01-15 12:52:08 25600 ----a-w- C:\windows\System32\drivers\usbohci.sys
2014-01-15 12:52:06 3156480 ----a-w- C:\windows\System32\win32k.sys
.
==================== Find3M  ====================
.
2014-01-25 21:16:48 17408 ----a-w- C:\windows\System32\rpcnetp.exe
2014-01-25 21:16:46 69792 ----a-w- C:\windows\SysWow64\rpcnet.dll
2013-12-18 11:13:56 270496 ------w- C:\windows\System32\MpSigStub.exe
2013-11-21 13:41:59 46368 ----a-w- C:\windows\System32\drivers\avgtpx64.sys
2013-11-15 01:37:29 2334720 ----a-w- C:\windows\System32\jscript9.dll
2013-11-15 01:29:03 1392128 ----a-w- C:\windows\System32\wininet.dll
2013-11-15 01:28:41 1494528 ----a-w- C:\windows\System32\inetcpl.cpl
2013-11-15 01:22:21 173056 ----a-w- C:\windows\System32\ieUnatt.exe
2013-11-15 01:20:47 599040 ----a-w- C:\windows\System32\vbscript.dll
2013-11-15 01:18:03 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2013-11-14 22:50:50 1806848 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-11-14 22:42:41 1129472 ----a-w- C:\windows\SysWow64\wininet.dll
2013-11-14 22:42:32 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2013-11-14 22:38:54 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2013-11-14 22:38:16 420864 ----a-w- C:\windows\SysWow64\vbscript.dll
2013-11-14 22:35:52 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-11-12 02:23:09 2048 ----a-w- C:\windows\System32\tzres.dll
2013-11-12 02:07:29 2048 ----a-w- C:\windows\SysWow64\tzres.dll
.
============= FINISH: 16:40:59.88 ===============
 

 



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,281 posts
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Posted 29 January 2014 - 02:23 AM


Hello kapakris

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 05 February 2014 - 03:46 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 kapakris

kapakris
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  • Local time:06:50 PM

Posted 06 February 2014 - 10:36 PM

Dear Bleepin Gringo,

 

HI, thanks for helping. Here is the Adware Cleaner results. I will do the junkware next.

 

 

 

 

# AdwCleaner v3.018 - Report created 06/02/2014 at 18:10:43
# Updated 28/01/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : PACyber - X130E
# Running from : C:\Users\Tristan\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

Service Found : APNMCP
Service Found : BackupStack

***** [ Files / Folders ] *****

File Found : C:\Users\PACyber\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
File Found : C:\Users\PACyber\AppData\Roaming\Mozilla\Firefox\Profiles\wbjhxyp9.default\searchplugins\Web Search.xml
File Found : C:\Users\PACyber\AppData\Roaming\Mozilla\Firefox\Profiles\wbjhxyp9.default\user.js
File Found : C:\Users\PACyber\Desktop\MyPC Backup.lnk
File Found : C:\windows\System32\roboot64.exe
Folder Found : C:\Users\PACyber\AppData\Roaming\Mozilla\Firefox\Profiles\wbjhxyp9.default\Extensions\[email protected]ecae1906.com
Folder Found : C:\Users\Tristan\AppData\Roaming\Mozilla\Firefox\Profiles\frxgjm9w.default\Extensions\[email protected]ecae1906.com
Folder Found C:\Program Files (x86)\AskPartnerNetwork
Folder Found C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Found C:\Program Files (x86)\MyPC Backup
Folder Found C:\Program Files (x86)\MyPC Backup
Folder Found C:\Program Files (x86)\Swift Browse
Folder Found C:\Program Files (x86)\weDownload Manager Pro
Folder Found C:\ProgramData\apn
Folder Found C:\ProgramData\AskPartnerNetwork
Folder Found C:\Users\Mom's school stuff\AppData\Local\Temp\apn
Folder Found C:\Users\PACyber\AppData\Local\Temp\apn
Folder Found C:\Users\PACyber\AppData\LocalLow\Smartbar
Folder Found C:\Users\PACyber\AppData\Roaming\BabSolution
Folder Found C:\Users\PACyber\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
Folder Found C:\Users\PACyber\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
Folder Found C:\Users\PACyber\AppData\Roaming\Systweak
Folder Found C:\Users\Tristan\AppData\Local\AskPartnerNetwork
Folder Found C:\Users\Tristan\AppData\Local\Temp\apn

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\AppDataLow\Software\Plus-HD-1.6
Key Found : HKCU\Software\AppDataLow\Software\weDownload Manager Pro
Key Found : HKCU\Software\AskPartnerNetwork
Key Found : HKCU\Software\BabSolution
Key Found : HKCU\Software\installedbrowserextensions
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKCU\Software\smartbar
Key Found : HKCU\Software\smartbarbackup
Key Found : HKCU\Software\smartbarlog
Key Found : HKCU\Software\Swift Browse
Key Found : HKCU\Software\systweak
Key Found : [x64] HKCU\Software\AskPartnerNetwork
Key Found : [x64] HKCU\Software\BabSolution
Key Found : [x64] HKCU\Software\installedbrowserextensions
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : [x64] HKCU\Software\smartbar
Key Found : [x64] HKCU\Software\smartbarbackup
Key Found : [x64] HKCU\Software\smartbarlog
Key Found : [x64] HKCU\Software\Swift Browse
Key Found : [x64] HKCU\Software\systweak
Key Found : HKLM\Software\AskPartnerNetwork
Key Found : HKLM\Software\AVG Security Toolbar
Key Found : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Found : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Found : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Found : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Found : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Found : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Found : HKLM\SOFTWARE\Classes\b
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{A717364F-69F3-3A24-ADD5-3901A57F880E}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
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Key Found : HKLM\Software\systweak
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Key Found : [x64] HKLM\SOFTWARE\AskPartnerNetwork
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Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
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Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660366206602}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660466366628}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyPC Backup
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Swift Browse
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Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnTbMon]
Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Value Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

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*************************

AdwCleaner[R0].txt - [72888 octets] - [06/02/2014 18:10:43]

########## EOF - \AdwCleaner\AdwCleaner[R0].txt - [72949 octets] ##########
 



#5 kapakris

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Posted 06 February 2014 - 11:41 PM

Here is Junkware info.  Please note:

 

1. I ran it and at the end there was a pop up message. I tried to copy it so I could paste it in for you, but it disappeared. Since the junkware saves its results file to the desktop, I ran it again to try to get the message. The message appeared again, I hand wrote it down to type in. But, I cannot find the first junkware scan. I have the second one, which deleted a few more things, actually. But the first one was a bit longer, but not much.

 

2. Here is the message that popped up that I transcribed for you:

 

cmd.exe - Corrupt file

 

the file on directory C:\Users\PACyber\AppData\Local\Microsoft\Windows|Temporary Internet Files\Content.IES\CJOHZWMG (G or 6, not sure from my notes) is corrupt and unreadable. Please run the Chkdsk utility.

 

I did not run the Chkdsk utility.

 

 

3. Here is the second scan with Junkware:

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.1 (02.04.2014:1)
OS: Windows 7 Home Premium x64
Ran by PACyber on Thu 02/06/2014 at 23:16:40.87
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110311201102}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110411361128}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110311201102}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110411361128}

 

~~~ Files

 

~~~ Folders

 

~~~ FireFox

Successfully deleted the following from C:\Users\PACyber\AppData\Roaming\mozilla\firefox\profiles\wbjhxyp9.default\prefs.js

user_pref("extensions.crossrider.bic", "1440a8b81f8525914c889e5d49599a13");

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 02/06/2014 at 23:29:31.95
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#6 gringo_pr

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Posted 07 February 2014 - 12:04 PM


Hello kapakris

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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#7 kapakris

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Posted 10 February 2014 - 04:47 PM

Gringo,

 

I tried to run combofix, but it would never get past "Attempting to create new system Restore Point"

 

I turned off the firewall. I could not find any anti-virus software to turn off or malware. There is Malwarebytes on it, but the freeware and according to the directions in your instructions above, only the registered version needs to be turned off.

 

Any suggestions?

 

KRistine



#8 gringo_pr

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Posted 10 February 2014 - 09:16 PM


Hello KRistine

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
after combofix has finished its scan please post the report back here.

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 gringo_pr

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Posted 16 February 2014 - 11:05 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 kapakris

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Posted 18 February 2014 - 03:45 PM

Hi Gringo,

 

I have been terribly busy and unable to apply last suggestion. I will do this later tonight. I am replying now so that this question is not retired without being resolved.

Thanks.

 

Kristine



#11 gringo_pr

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Posted 18 February 2014 - 08:34 PM

No problem and thank you for letting me know and I will be checking for you

gringo
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#12 gringo_pr

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Posted 23 February 2014 - 01:15 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 gringo_pr

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Posted 27 February 2014 - 08:47 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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