Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 7/ Problem installing Internet Explorer 11


  • Please log in to reply
11 replies to this topic

#1 Manolis

Manolis

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greece
  • Local time:08:07 AM

Posted 26 November 2013 - 10:10 AM

Hello there! My name is Manolis, I am 33 years old and I come from Greece.

 

Lately Windows Update informs me that there is one important update to be downloaded which is "Internet Explorer 11 for Windows 7 for x64 based systems". However, when I try to do the update, it says "Windows Update encountered an unknown error. Error code: 9C47".

 

Any suggestions?

 

Thank you!

 

 



BC AdBot (Login to Remove)

 


#2 dls62

dls62

  • Malware Study Hall Junior
  • 623 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Berkshire, UK
  • Local time:06:07 AM

Posted 26 November 2013 - 10:51 AM

Hi Manolis,

 

This post on the Microsoft forums may be of use.

 

http://answers.microsoft.com/en-us/ie/forum/ie11_pr-windows_7/update-to-ie-11-get-error-9c47/2245f627-58ed-4a96-8802-7feabae753f3?page=1

 

I hope it helps.



#3 Manolis

Manolis
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greece
  • Local time:08:07 AM

Posted 27 November 2013 - 02:44 AM

Hello!

 

Thank you for your reply! I will read the link and let you know what happened.

 

All the best!



#4 Union_Thug

Union_Thug

    Brooklyn Born Bleep


  • Members
  • 1,862 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:is everything
  • Local time:01:07 AM

Posted 27 November 2013 - 08:21 AM

Open Windows Explorer >> go to C:Windows\IE11_main.log-- open log & copy/paste the content of the log in your next reply. :)


Edited by Union_Thug, 27 November 2013 - 08:23 AM.


#5 Manolis

Manolis
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greece
  • Local time:08:07 AM

Posted 28 November 2013 - 05:10 AM

Hello there!

 

To dls62: Thank you for your link!

 

To Union_Thug: Thanks for your reply! I followed your instructions and here is the log:

 

00:00.000: ====================================================================
00:00.281: Started: 2013/11/13 (Y/M/D) 22:26:57.422 (local)
00:00.281: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.281: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.281: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.375: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:00.375: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.375: INFO:    ...and 11.1.0.0...
00:01.404: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:01.404: INFO:    iexplore.exe version check success. Install can proceed.
00:01.404: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.404: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.451: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.451: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:23.400: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:24.602: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1C32F.tmp\Spelling_en.msu.
00:24.695: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:24.851: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1C32F.tmp\Hyphenation_en.msu.
00:24.851: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:31.123: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1C32F.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1C32F.tmp\HardwareBlockingList.xml"
00:34.555: INFO:    Hardware support check succeeded. Installation will continue.
00:34.555: INFO:    Windows 7 operating system detected.
00:34.555: INFO:    Service pack major: 1
00:34.555: INFO:    Service pack minor: 0
00:34.570: INFO:    Service pack name:  Service Pack 1
00:37.144: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:37.659: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:37.659: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:37.940: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:38.189: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:38.439: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:38.501: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:39.781: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:40.763: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
01:21.994: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
01:22.104: INFO:    KB2729094 could not be download is not installed.
01:22.852: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:22.852: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
01:23.632: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:30.621: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
01:30.621: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1C32F.tmp
01:31.011: INFO:    Unable to remove directory C:\Windows\TEMP\IE1C32F.tmp, marking for deletion on reboot.
01:31.776: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.500: Started: 2013/11/13 (Y/M/D) 22:34:14.640 (local)
00:00.500: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.500: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.515: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.936: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:00.936: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.936: INFO:    ...and 11.1.0.0...
00:00.936: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.936: INFO:    iexplore.exe version check success. Install can proceed.
00:00.936: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.936: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.952: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.170: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.247: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.294: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE16FC3.tmp\Spelling_en.msu.
00:02.325: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.340: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE16FC3.tmp\Hyphenation_en.msu.
00:02.340: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:07.551: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE16FC3.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE16FC3.tmp\HardwareBlockingList.xml"
00:09.516: INFO:    Hardware support check succeeded. Installation will continue.
00:09.516: INFO:    Windows 7 operating system detected.
00:09.516: INFO:    Service pack major: 1
00:09.532: INFO:    Service pack minor: 0
00:09.532: INFO:    Service pack name:  Service Pack 1
00:09.704: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:09.735: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:09.735: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:09.891: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:10.250: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:10.671: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:10.749: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:11.732: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:12.106: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:54.304: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
00:56.254: INFO:    KB2729094 could not be download is not installed.
00:57.175: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
00:57.175: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
00:57.736: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:03.415: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
01:03.727: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup1.sqm" with error: 2147500036
01:03.852: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE16FC3.tmp
01:04.054: INFO:    Unable to remove directory C:\Windows\TEMP\IE16FC3.tmp, marking for deletion on reboot.
01:04.086: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.858: Started: 2013/11/14 (Y/M/D) 12:03:54.491 (local)
00:00.858: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.858: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.858: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.873: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:00.873: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.873: INFO:    ...and 11.1.0.0...
00:00.873: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.873: INFO:    iexplore.exe version check success. Install can proceed.
00:00.873: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.873: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.873: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.092: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:03.400: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:03.666: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE16A08.tmp\Spelling_en.msu.
00:03.681: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:03.697: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE16A08.tmp\Hyphenation_en.msu.
00:03.962: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:05.959: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE16A08.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE16A08.tmp\HardwareBlockingList.xml"
00:06.442: INFO:    Hardware support check succeeded. Installation will continue.
00:06.458: INFO:    Windows 7 operating system detected.
00:06.458: INFO:    Service pack major: 1
00:06.458: INFO:    Service pack minor: 0
00:06.458: INFO:    Service pack name:  Service Pack 1
00:08.455: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:08.751: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:08.751: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:08.923: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:09.079: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:09.079: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:09.079: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
01:58.014: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
01:58.124: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
02:38.309: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
02:38.731: INFO:    KB2729094 could not be download is not installed.
02:38.855: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
02:38.855: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
02:39.464: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
02:44.690: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
02:44.721: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup1.sqm" with error: 2147500036
02:44.721: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup2.sqm" with error: 2147500036
02:44.737: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE16A08.tmp
02:44.815: INFO:    Unable to remove directory C:\Windows\TEMP\IE16A08.tmp, marking for deletion on reboot.
02:44.908: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.031: Started: 2013/11/14 (Y/M/D) 12:36:05.560 (local)
00:00.031: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.031: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.046: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.312: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:00.312: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.312: INFO:    ...and 11.1.0.0...
00:00.312: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.312: INFO:    iexplore.exe version check success. Install can proceed.
00:00.312: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.312: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.312: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.312: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.435: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:01.435: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1E188.tmp\Spelling_en.msu.
00:01.466: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:01.482: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1E188.tmp\Hyphenation_en.msu.
00:01.497: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:04.368: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1E188.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1E188.tmp\HardwareBlockingList.xml"
00:05.350: INFO:    Graphics Device Information: Mobile Intel® 4 Series Express Chipset Family
00:05.350: INFO:    Hardware support check succeeded. Installation will continue.
00:05.350: INFO:    Windows 7 operating system detected.
00:05.350: INFO:    Service pack major: 1
00:05.350: INFO:    Service pack minor: 0
00:05.350: INFO:    Service pack name:  Service Pack 1
00:05.428: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:05.444: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:05.460: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:05.475: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:05.538: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:05.538: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:05.600: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:14.555: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:14.773: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:56.706: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
00:56.737: INFO:    KB2729094 could not be download is not installed.
00:59.249: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
01:04.522: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:11.854: ERROR:   SQM Upload failed while uploading "C:\Users\Manolis\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
01:11.854: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1E188.tmp
01:11.963: INFO:    Unable to remove directory C:\Windows\TEMP\IE1E188.tmp, marking for deletion on reboot.
01:12.010: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.062: Started: 2013/11/19 (Y/M/D) 11:46:20.653 (local)
00:00.062: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.078: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.109: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:01.638: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:01.638: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:01.638: INFO:    ...and 11.1.0.0...
00:01.638: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:01.638: INFO:    iexplore.exe version check success. Install can proceed.
00:01.638: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.638: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.638: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.685: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.823: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.823: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1CF8E.tmp\Spelling_en.msu.
00:02.823: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.855: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1CF8E.tmp\Hyphenation_en.msu.
00:02.870: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:05.241: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1CF8E.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1CF8E.tmp\HardwareBlockingList.xml"
00:05.850: INFO:    Hardware support check succeeded. Installation will continue.
00:05.850: INFO:    Windows 7 operating system detected.
00:05.850: INFO:    Service pack major: 1
00:05.850: INFO:    Service pack minor: 0
00:05.850: INFO:    Service pack name:  Service Pack 1
00:08.377: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:08.517: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:08.549: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:08.829: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:09.251: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:09.251: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:09.360: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
01:21.073: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
01:21.183: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
02:01.509: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
02:01.602: INFO:    KB2729094 could not be download is not installed.
02:02.008: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
02:02.008: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
02:02.741: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
02:07.609: INFO:    SQM Upload returned 403
02:09.995: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1CF8E.tmp
02:10.120: INFO:    Unable to remove directory C:\Windows\TEMP\IE1CF8E.tmp, marking for deletion on reboot.
02:10.151: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.780: Started: 2013/11/19 (Y/M/D) 12:09:05.781 (local)
00:00.780: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.780: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.780: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:05.756: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:06.084: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:06.084: INFO:    ...and 11.1.0.0...
00:06.084: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:06.084: INFO:    iexplore.exe version check success. Install can proceed.
00:06.099: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:06.099: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:06.099: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:06.099: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:08.658: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:08.720: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1A360.tmp\Spelling_en.msu.
00:09.204: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:10.155: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1A360.tmp\Hyphenation_en.msu.
00:10.405: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:21.715: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1A360.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1A360.tmp\HardwareBlockingList.xml"
00:27.986: INFO:    Hardware support check succeeded. Installation will continue.
00:27.986: INFO:    Windows 7 operating system detected.
00:27.986: INFO:    Service pack major: 1
00:27.986: INFO:    Service pack minor: 0
00:27.986: INFO:    Service pack name:  Service Pack 1
00:28.501: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:29.531: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:29.936: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:30.155: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:30.248: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:30.248: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:30.607: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:45.427: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:45.973: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
01:27.407: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
01:27.423: INFO:    KB2729094 could not be download is not installed.
01:28.281: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:28.281: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
01:29.560: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:29.903: INFO:    SQM Upload returned 403
01:34.396: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1A360.tmp
01:34.630: INFO:    Unable to remove directory C:\Windows\TEMP\IE1A360.tmp, marking for deletion on reboot.
01:34.692: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.156: Started: 2013/11/19 (Y/M/D) 12:23:56.434 (local)
00:00.156: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.156: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.156: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:01.420: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:01.420: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:01.498: INFO:    ...and 11.1.0.0...
00:01.513: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:01.513: INFO:    iexplore.exe version check success. Install can proceed.
00:01.513: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.513: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.513: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.513: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.871: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.980: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE13B8A.tmp\Spelling_en.msu.
00:03.105: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:03.105: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE13B8A.tmp\Hyphenation_en.msu.
00:03.105: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:09.891: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE13B8A.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE13B8A.tmp\HardwareBlockingList.xml"
00:11.341: INFO:    Hardware support check succeeded. Installation will continue.
00:11.341: INFO:    Windows 7 operating system detected.
00:11.341: INFO:    Service pack major: 1
00:11.341: INFO:    Service pack minor: 0
00:11.357: INFO:    Service pack name:  Service Pack 1
00:11.451: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:11.466: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:11.529: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:11.560: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:11.575: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:11.575: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:11.622: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:11.809: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:12.059: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:53.275: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
00:53.337: INFO:    KB2729094 could not be download is not installed.
00:54.367: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
00:54.429: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
00:55.334: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
00:55.537: INFO:    SQM Upload returned 403
01:00.232: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE13B8A.tmp
01:00.357: INFO:    Unable to remove directory C:\Windows\TEMP\IE13B8A.tmp, marking for deletion on reboot.
01:00.388: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.998: Started: 2013/11/19 (Y/M/D) 16:13:31.999 (local)
00:00.998: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.998: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.998: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:01.794: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:01.966: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:01.997: INFO:    ...and 11.1.0.0...
00:02.012: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:02.090: INFO:    iexplore.exe version check success. Install can proceed.
00:02.137: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:02.215: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:02.278: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:02.293: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:03.401: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:03.682: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1DB6.tmp\Spelling_en.msu.
00:03.697: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:03.697: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1DB6.tmp\Hyphenation_en.msu.
00:03.947: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:06.833: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1DB6.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1DB6.tmp\HardwareBlockingList.xml"
00:08.143: INFO:    Hardware support check succeeded. Installation will continue.
00:08.143: INFO:    Windows 7 operating system detected.
00:08.143: INFO:    Service pack major: 1
00:08.143: INFO:    Service pack minor: 0
00:08.143: INFO:    Service pack name:  Service Pack 1
00:10.280: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:11.045: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:11.060: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:11.482: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:11.528: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:11.528: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:11.528: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
03:08.122: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
03:08.730: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
03:09.479: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
03:10.852: INFO:    SQM Upload returned 403
03:15.859: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1DB6.tmp
03:16.031: INFO:    Unable to remove directory C:\Windows\TEMP\IE1DB6.tmp, marking for deletion on reboot.
03:16.046: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.203: Started: 2013/11/26 (Y/M/D) 10:01:57.200 (local)
00:00.203: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.203: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.203: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:02.043: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:02.199: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:02.246: INFO:    ...and 11.1.0.0...
00:02.324: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:02.324: INFO:    iexplore.exe version check success. Install can proceed.
00:02.324: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:02.324: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:02.324: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:02.324: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:03.213: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:03.572: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE14EBB.tmp\Spelling_en.msu.
00:03.666: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:03.681: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE14EBB.tmp\Hyphenation_en.msu.
00:03.681: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:07.722: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE14EBB.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE14EBB.tmp\HardwareBlockingList.xml"
00:09.063: INFO:    Hardware support check succeeded. Installation will continue.
00:09.110: INFO:    Windows 7 operating system detected.
00:09.126: INFO:    Service pack major: 1
00:09.126: INFO:    Service pack minor: 0
00:09.126: INFO:    Service pack name:  Service Pack 1
00:11.045: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:11.060: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:11.060: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:11.247: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:11.497: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:11.497: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:11.544: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
02:21.617: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
02:21.680: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
03:01.803: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
03:01.897: INFO:    KB2729094 could not be download is not installed.
03:02.225: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
03:02.225: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
03:03.114: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
03:03.519: INFO:    SQM Upload returned 403
03:07.856: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE14EBB.tmp
03:08.028: INFO:    Unable to remove directory C:\Windows\TEMP\IE14EBB.tmp, marking for deletion on reboot.
03:08.153: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.749: Started: 2013/11/26 (Y/M/D) 13:35:06.017 (local)
00:00.749: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.796: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.811: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.811: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:00.811: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.811: INFO:    ...and 11.1.0.0...
00:00.827: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.874: INFO:    iexplore.exe version check success. Install can proceed.
00:00.874: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.905: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.920: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.936: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.075: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.090: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1F2B7.tmp\Spelling_en.msu.
00:02.090: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.090: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1F2B7.tmp\Hyphenation_en.msu.
00:02.090: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:03.916: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1F2B7.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1F2B7.tmp\HardwareBlockingList.xml"
00:05.210: INFO:    Hardware support check succeeded. Installation will continue.
00:05.210: INFO:    Windows 7 operating system detected.
00:05.210: INFO:    Service pack major: 1
00:05.210: INFO:    Service pack minor: 0
00:05.210: INFO:    Service pack name:  Service Pack 1
00:06.770: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:06.864: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:06.864: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:07.192: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:07.192: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:07.207: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:07.207: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:08.252: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:08.923: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:49.047: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
00:49.125: INFO:    KB2729094 could not be download is not installed.
00:49.452: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
00:49.452: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
00:49.515: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
00:50.029: INFO:    SQM Upload returned 403
00:54.600: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1F2B7.tmp
00:54.819: INFO:    Unable to remove directory C:\Windows\TEMP\IE1F2B7.tmp, marking for deletion on reboot.
00:54.865: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.218: Started: 2013/11/26 (Y/M/D) 15:13:29.483 (local)
00:00.218: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.234: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.234: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:01.778: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:01.778: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:02.792: INFO:    ...and 11.1.0.0...
00:02.792: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:02.792: INFO:    iexplore.exe version check success. Install can proceed.
00:02.792: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:02.792: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:02.792: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:02.839: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:28.813: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:28.829: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE14614.tmp\Spelling_en.msu.
00:28.829: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:28.844: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE14614.tmp\Hyphenation_en.msu.
00:28.844: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:33.119: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE14614.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE14614.tmp\HardwareBlockingList.xml"
00:35.724: INFO:    Hardware support check succeeded. Installation will continue.
00:35.740: INFO:    Windows 7 operating system detected.
00:35.740: INFO:    Service pack major: 1
00:35.740: INFO:    Service pack minor: 0
00:35.740: INFO:    Service pack name:  Service Pack 1
00:39.780: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:40.467: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:40.467: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:40.545: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:40.545: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:40.545: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:40.560: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:40.857: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:41.418: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
01:22.244: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
01:22.290: INFO:    KB2729094 could not be download is not installed.
01:23.570: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:23.991: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
01:24.911: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:25.020: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE14614.tmp
01:25.208: INFO:    Unable to remove directory C:\Windows\TEMP\IE14614.tmp, marking for deletion on reboot.
01:25.239: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:01.045: Started: 2013/11/26 (Y/M/D) 16:38:12.922 (local)
00:01.045: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:01.045: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:01.045: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:01.263: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:01.294: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:01.294: INFO:    ...and 11.1.0.0...
00:01.294: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:01.294: INFO:    iexplore.exe version check success. Install can proceed.
00:01.294: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.294: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.310: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.310: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.402: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.449: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE12EEC.tmp\Spelling_en.msu.
00:02.449: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.449: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE12EEC.tmp\Hyphenation_en.msu.
00:02.449: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:05.631: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE12EEC.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE12EEC.tmp\HardwareBlockingList.xml"
00:09.656: INFO:    Graphics Device Information: Mobile Intel® 4 Series Express Chipset Family
00:09.656: INFO:    Hardware support check succeeded. Installation will continue.
00:09.656: INFO:    Windows 7 operating system detected.
00:09.656: INFO:    Service pack major: 1
00:09.656: INFO:    Service pack minor: 0
00:09.656: INFO:    Service pack name:  Service Pack 1
00:10.826: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:10.966: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:10.966: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:11.169: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:11.247: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:11.247: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:11.278: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
02:36.328: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
02:36.593: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
03:06.000: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
03:07.154: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
03:12.224: INFO:    SQM Upload returned 403
03:14.611: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE12EEC.tmp
03:15.016: INFO:    Unable to remove directory C:\Windows\TEMP\IE12EEC.tmp, marking for deletion on reboot.
03:15.079: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.109: Started: 2013/11/26 (Y/M/D) 17:51:26.870 (local)
00:00.109: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.109: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.109: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.437: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:00.437: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.437: INFO:    ...and 11.1.0.0...
00:00.437: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.437: INFO:    iexplore.exe version check success. Install can proceed.
00:00.437: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.437: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.437: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.437: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.090: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.137: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE13A24.tmp\Spelling_en.msu.
00:02.137: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.137: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE13A24.tmp\Hyphenation_en.msu.
00:02.137: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:06.474: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE13A24.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE13A24.tmp\HardwareBlockingList.xml"
00:08.096: INFO:    Hardware support check succeeded. Installation will continue.
00:08.096: INFO:    Windows 7 operating system detected.
00:08.096: INFO:    Service pack major: 1
00:08.112: INFO:    Service pack minor: 0
00:08.112: INFO:    Service pack name:  Service Pack 1
00:08.611: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:08.627: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:08.627: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:08.814: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:09.032: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:09.032: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:09.032: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:25.803: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:26.536: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
01:08.016: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
01:08.063: INFO:    KB2729094 could not be download is not installed.
01:08.469: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:08.484: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
01:09.764: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:09.857: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE13A24.tmp
01:10.013: INFO:    Unable to remove directory C:\Windows\TEMP\IE13A24.tmp, marking for deletion on reboot.
01:10.060: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.702: Started: 2013/11/26 (Y/M/D) 23:59:00.765 (local)
00:00.749: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.749: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.749: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:01.076: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:01.076: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:01.076: INFO:    ...and 11.1.0.0...
00:01.076: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:01.076: INFO:    iexplore.exe version check success. Install can proceed.
00:01.076: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.123: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.139: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.139: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.434: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.480: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1316E.tmp\Spelling_en.msu.
00:02.512: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.512: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1316E.tmp\Hyphenation_en.msu.
00:02.512: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:05.975: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1316E.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1316E.tmp\HardwareBlockingList.xml"
00:07.348: INFO:    Hardware support check succeeded. Installation will continue.
00:07.363: INFO:    Windows 7 operating system detected.
00:07.363: INFO:    Service pack major: 1
00:07.363: INFO:    Service pack minor: 0
00:07.363: INFO:    Service pack name:  Service Pack 1
00:09.079: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:09.126: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:09.126: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:09.188: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:09.235: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:09.235: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:09.251: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
01:20.824: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
01:20.949: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
02:01.150: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
02:01.244: INFO:    KB2729094 could not be download is not installed.
02:01.743: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
02:01.774: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
02:02.461: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
02:02.539: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1316E.tmp
02:02.741: INFO:    Unable to remove directory C:\Windows\TEMP\IE1316E.tmp, marking for deletion on reboot.
02:02.788: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.125: Started: 2013/11/27 (Y/M/D) 10:18:52.191 (local)
00:00.125: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.203: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.203: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.405: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:00.405: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.405: INFO:    ...and 11.1.0.0...
00:00.405: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.405: INFO:    iexplore.exe version check success. Install can proceed.
00:00.764: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.764: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.764: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.764: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.622: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:01.653: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1D420.tmp\Spelling_en.msu.
00:01.653: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:01.653: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1D420.tmp\Hyphenation_en.msu.
00:01.653: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:04.274: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1D420.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1D420.tmp\HardwareBlockingList.xml"
00:05.553: INFO:    Hardware support check succeeded. Installation will continue.
00:05.585: INFO:    Windows 7 operating system detected.
00:05.585: INFO:    Service pack major: 1
00:05.585: INFO:    Service pack minor: 0
00:05.600: INFO:    Service pack name:  Service Pack 1
00:08.003: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:08.003: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:08.003: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:08.065: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:08.081: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:08.081: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:08.081: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
01:04.381: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
01:04.444: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
01:44.848: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
01:44.973: INFO:    KB2729094 could not be download is not installed.
01:45.410: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:45.410: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
01:46.065: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:46.283: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1D420.tmp
01:46.424: INFO:    Unable to remove directory C:\Windows\TEMP\IE1D420.tmp, marking for deletion on reboot.
01:46.439: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.172: Started: 2013/11/27 (Y/M/D) 14:16:20.094 (local)
00:00.172: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.172: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.312: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.312: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:00.359: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.359: INFO:    ...and 11.1.0.0...
00:00.359: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.359: INFO:    iexplore.exe version check success. Install can proceed.
00:00.359: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.359: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.375: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.375: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.638: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:01.716: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE19261.tmp\Spelling_en.msu.
00:01.763: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:01.763: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE19261.tmp\Hyphenation_en.msu.
00:01.763: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:04.446: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE19261.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE19261.tmp\HardwareBlockingList.xml"
00:05.694: INFO:    Hardware support check succeeded. Installation will continue.
00:05.835: INFO:    Windows 7 operating system detected.
00:05.835: INFO:    Service pack major: 1
00:05.835: INFO:    Service pack minor: 0
00:05.835: INFO:    Service pack name:  Service Pack 1
00:06.724: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:07.083: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:07.083: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:07.176: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:07.176: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:07.176: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:07.176: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
01:14.023: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
01:14.147: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
01:54.240: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
01:54.255: INFO:    KB2729094 could not be download is not installed.
01:54.380: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:54.380: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
01:54.786: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:54.801: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE19261.tmp
01:54.942: INFO:    Unable to remove directory C:\Windows\TEMP\IE19261.tmp, marking for deletion on reboot.
01:54.973: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.124: Started: 2013/11/27 (Y/M/D) 17:59:15.786 (local)
00:00.124: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.124: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.124: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.249: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:00.249: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.249: INFO:    ...and 11.1.0.0...
00:00.249: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.249: INFO:    iexplore.exe version check success. Install can proceed.
00:00.249: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.249: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.249: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.312: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.435: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:01.560: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1F23D.tmp\Spelling_en.msu.
00:01.622: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:01.622: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1F23D.tmp\Hyphenation_en.msu.
00:01.684: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:04.274: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1F23D.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1F23D.tmp\HardwareBlockingList.xml"
00:05.350: INFO:    Hardware support check succeeded. Installation will continue.
00:05.350: INFO:    Windows 7 operating system detected.
00:05.350: INFO:    Service pack major: 1
00:05.350: INFO:    Service pack minor: 0
00:05.350: INFO:    Service pack name:  Service Pack 1
00:07.269: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:07.316: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:07.316: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:07.347: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:07.441: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:07.472: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:07.472: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
01:08.687: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
01:08.796: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
01:48.935: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
01:48.966: INFO:    KB2729094 could not be download is not installed.
01:49.325: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:49.372: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
01:49.793: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:49.809: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1F23D.tmp
01:49.965: INFO:    Unable to remove directory C:\Windows\TEMP\IE1F23D.tmp, marking for deletion on reboot.
01:50.058: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.375: Started: 2013/11/28 (Y/M/D) 00:37:42.043 (local)
00:00.453: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.453: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.453: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.484: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:00.531: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.531: INFO:    ...and 11.1.0.0...
00:00.531: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.531: INFO:    iexplore.exe version check success. Install can proceed.
00:00.531: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.531: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.531: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.578: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.467: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.060: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1254E.tmp\Spelling_en.msu.
00:02.060: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.091: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1254E.tmp\Hyphenation_en.msu.
00:02.122: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:03.791: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1254E.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1254E.tmp\HardwareBlockingList.xml"
00:05.960: INFO:    Hardware support check succeeded. Installation will continue.
00:05.960: INFO:    Windows 7 operating system detected.
00:05.960: INFO:    Service pack major: 1
00:05.960: INFO:    Service pack minor: 0
00:05.960: INFO:    Service pack name:  Service Pack 1
00:07.769: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:08.159: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:08.175: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:08.206: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:08.300: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:08.300: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:08.300: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
01:06.519: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
01:06.597: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
01:46.877: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
01:46.924: INFO:    KB2729094 could not be download is not installed.
01:47.236: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:47.236: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
01:47.782: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:47.953: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1254E.tmp
01:48.125: INFO:    Unable to remove directory C:\Windows\TEMP\IE1254E.tmp, marking for deletion on reboot.
01:48.203: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.094: Started: 2013/11/28 (Y/M/D) 11:43:06.310 (local)
00:00.094: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.110: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.312: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.983: INFO:    Previous version of Internet Explorer: 10.0.9200.16736
00:00.999: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:01.248: INFO:    ...and 11.1.0.0...
00:01.248: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:01.248: INFO:    iexplore.exe version check success. Install can proceed.
00:01.248: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.248: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.248: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.248: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.997: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:03.120: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE19858.tmp\Spelling_en.msu.
00:03.136: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:03.136: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE19858.tmp\Hyphenation_en.msu.
00:03.136: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:07.020: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE19858.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE19858.tmp\HardwareBlockingList.xml"
00:09.672: INFO:    Hardware support check succeeded. Installation will continue.
00:09.672: INFO:    Windows 7 operating system detected.
00:09.672: INFO:    Service pack major: 1
00:09.672: INFO:    Service pack minor: 0
00:09.672: INFO:    Service pack name:  Service Pack 1
00:12.293: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:12.387: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:12.387: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:12.434: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:12.574: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:12.590: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:12.652: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
01:46.003: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
01:46.081: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
02:26.283: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
02:26.298: INFO:    KB2729094 could not be download is not installed.
02:27.265: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
02:27.297: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
02:27.999: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
02:28.467: INFO:    SQM Upload returned 403
02:28.498: INFO:    SQM Upload returned 403
02:28.498: INFO:    SQM Upload returned 403
02:28.513: INFO:    SQM Upload returned 403
02:28.513: INFO:    SQM Upload returned 403
02:28.513: INFO:    SQM Upload returned 403
02:28.513: INFO:    SQM Upload returned 403
02:28.513: INFO:    SQM Upload returned 403
02:33.334: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE19858.tmp
02:33.724: INFO:    Unable to remove directory C:\Windows\TEMP\IE19858.tmp, marking for deletion on reboot.
02:33.755: INFO:    Released Internet Explorer Installer Mutex

 

Any suggestions? Thank you very much for your help!
 



#6 Union_Thug

Union_Thug

    Brooklyn Born Bleep


  • Members
  • 1,862 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:is everything
  • Local time:01:07 AM

Posted 28 November 2013 - 05:43 AM

It appears that one of the prerequisite updates for IE11 is not installed:

Edit to addPrerequisite updates for Internet Explorer 11

 

00:38.439: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:38.501: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:39.781: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:40.763: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
01:21.994: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"'  Error: 0x00040004 (262148).
01:22.104: INFO:    KB2729094 could not be download is not installed.

 

 

See if you can install it by downloading the package and installing it yourself: http://support.microsoft.com/kb/2729094/en-us

Select the version appropriate to your computer  (x86 for 32 bit or x64 for 64 bit), install it--if it installs correctly then try installing IE 11-- again download the installer from here: http://windows.microsoft.com/en-us/internet-explorer/ie-11-worldwide-languages


Edited by Union_Thug, 28 November 2013 - 08:27 AM.


#7 Manolis

Manolis
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greece
  • Local time:08:07 AM

Posted 29 November 2013 - 04:42 AM

Ok! Thank you for your reply! I will follow the above links and let you know what happened.

 

All the best!



#8 Manolis

Manolis
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greece
  • Local time:08:07 AM

Posted 30 November 2013 - 04:22 AM

Hello there and thank you for your help once again!

 

Actually I tried installing the prerequisite update (I chose X64 for Windows7) and it said "KB2729094 is already intalled". Then I went to the other link and I tried to install IE11 and miraculously it was installed! Now at the Windows Update it says "No important updates available". I don't know what happened. Maybe this had to do with a virus that I recently removed from the laptop? When I opened the Internet Explorer after the update to see if it was running smoothly, it asked for a Java update and said sth like "A file was corrupted but IE will try to overcome this" or sth like that. I am sorry I don't remember exactly. Anyway, the point is that it seems that now IE  works ok. Hope it stays like that! I will let you know if the problem reappears.

 

Thank you so much for your help!



#9 Quaechelm

Quaechelm

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:10:07 PM

Posted 03 December 2013 - 04:44 PM

I have been having a problem updating to IE 11 as well, not the same issue, but here it is:

http://www.bleepingcomputer.com/forums/t/516250/using-win-7-ie-11-wont-work/

 

I tried some of the things that people responded with here, but it's not the same problem, so it didn't sort me out.



#10 BluRayofDeath

BluRayofDeath

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:05:07 PM

Posted 09 January 2014 - 10:27 PM

We deploy IE 10 via SCCM 2007 and had the same issue so hopefully its the same for IE 11. The problem is caused by IE setup only allowing 10 seconds for the WMI query to finish, but WMI could take up 20 seconds to complete so it fails on a random number of machines. The next step taken by IE is to get the patch from the Internet and if your like most businesses the computer system account won't have proxy access to get out so the installation fails.

 

The fix or I should say workaround is to run the following script before the installation, which will then cache the result and will typically allow the IE install to complete as the query will for us anyway respond in about 5 seconds. We depoly this script about 5 minutes before the maintenance window for patch installation which opens at 11:00PM which gives us much better success. 

 

So if your a deploy unattended another way or manually just run the script before installation.

 

Hope that helps

 

On Error Resume Next 
strComputer = "." 
SET objWMIService = GETOBJECT("winmgmts:\\" & strComputer & "\root\cimv2") 
SET colItems = objWMIService.ExecQuery("Select HotFixID from Win32_QuickFixEngineering where HotFixID='KB2729094'") 
 
FOR EACH objItem in colItems 
Wscript.Echo objItem.HotFixID 
NEXT 
 
WSCRIPT.ECHO "DONE!" 
WSCRIPT.QUIT 
 


#11 MatthewKilt

MatthewKilt

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:06:07 AM

Posted 26 January 2014 - 06:53 AM

My little Windows 7 Starter Netbook had downloaded and tried to update Internet Explorer 11 about fifty times, always failing with the WMI error that can be seen in the log example.  I knew that WMI is a bit leaky so I restarted the WMI service and immediately tried the IE11 install interactively from Windows Update.  To my great surprise it worked.

 

I also checked the query that times out in the testing tool - wbemtest and it executed a bit faster after the restart of WMI.  Probably if I had just tried the update immediately after a system restart that would also have worked. 

 

Try it.  :clapping:



#12 Union_Thug

Union_Thug

    Brooklyn Born Bleep


  • Members
  • 1,862 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:is everything
  • Local time:01:07 AM

Posted 02 February 2014 - 07:06 PM

My little Windows 7 Starter Netbook had downloaded and tried to update Internet Explorer 11 about fifty times, always failing with the WMI error that can be seen in the log example.  I knew that WMI is a bit leaky so I restarted the WMI service and immediately tried the IE11 install interactively from Windows Update.  To my great surprise it worked.

 

I also checked the query that times out in the testing tool - wbemtest and it executed a bit faster after the restart of WMI.  Probably if I had just tried the update immediately after a system restart that would also have worked. 

 

Try it.  :clapping:

Good info, tyvm!






2 user(s) are reading this topic

0 members, 2 guests, 0 anonymous users