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i think im infected with extended icon on skype


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#1 doveriene22

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Posted 03 October 2013 - 07:57 PM

i think im infected with extended icon on skype and i cant get ride of it. Please help.



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#2 Jove

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Posted 03 October 2013 - 08:12 PM

allow me to clarify    I know doveirene 22,

 

she has a continuing repeat episode of the following popping into her skype chat conversation

 

 Please download the extension here:(htpp address) Your skype does not support extended icons. Please download the extension here

 

we were not able to find a clear solution on internet searching ?


Edited by Jove, 03 October 2013 - 08:13 PM.

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#3 quietman7

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Posted 03 October 2013 - 08:38 PM

I do not use Skype so I read through some of the postings at the Skype community forums.

Most users who reported the "Your skype does not support extended icons. Please download the extension here" found it was related to SkypEmoticons which can be removed via Add/Remove Programs from the Control Panel or Programs and Features in Vista/Windows 7/8.

Alternatively, you can use a third-party utility like Revo Uninstaller Free or Portable and follow these instructions for using it.

If that doesn't resolve the issue and no one else replies, then I suggest you start a topic at their forum for further assistance.
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#4 Jove

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Posted 04 October 2013 - 12:45 AM

Thanks Quietman7 OK I hope that this will solve the problem,. . but it occurs to me that, since this persistent pop up

 

was not installed by the user then it remains, Where did it come from or how was it installed, . .

 

I somehow feel that, there is more than meets the eye with this one.

 

in any case this page in the skype forum may or may not have been the one you looked at, . . .

 

http://community.skype.com/t5/Windows-desktop-client/Skype-emoticons-virus/td-p/1792533

 

having read that but not having the problem here I can only hope it works.


Edited by Jove, 04 October 2013 - 12:45 AM.

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#5 quietman7

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Posted 04 October 2013 - 08:11 AM

Emoticons, Smileys, toolbars and add-ons are commonly bundled with and installed by other free programs that you download from the Internet. This generally occurs without your knowledge or permission so folks are often left scratching their heads and asking "how did this get on my computer."
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#6 doveriene22

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Posted 05 October 2013 - 09:35 AM

thank you so much for the help.. my problem is resolved. :clapping:  :thumbup2:



#7 quietman7

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Posted 05 October 2013 - 02:33 PM

You're welcome. Safe surfing and have a malware free day.
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