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tsassist.exe


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11 replies to this topic

#1 RivqaK

RivqaK

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Posted 02 October 2013 - 10:24 PM

A week ago I had issue with a software to open files from bitberry and ended up with babylon and Delta toolbars, etc. I have removed manually a lot of junk put on my computer causing pop up ads on every page along with constantly being asked to allow adobe flash players on most pages and if I didn't pages crashed. Now I am having issue with tsassist.exe doing pop ups I never had before in the lower right hand of the screen, telling me to update programs.

I understand this is a program on the system but seems like it is being used to exploit my system.
Comodo and their geek buddy help doesn't find it or find it necessary to fix it. Malyware Bytes isn't picking it any problem, mbam-chameleon isn't finding an issue, SecurityCheck isn't finding anything, along with a host of other things I have tried and download from here that have worked in the past.
Using regedit and searching the registry finds nothing.
Although I can easily track to the file from task manager.
I will gladly delete all the files if it will let me do so. I am concerned to not error in causing my system to crash by doing so incorrectly.

I'm running Windows 7 on this computer but appreciate any assistance.
Seems like anything I deal with in malyware and junk anymore requires more pulling out of the big guns than simple virus removal.
I would like to really up the ante so to speak in protecting my system and still hope to run my webpages, etc.
Appreciate any input on how to up the ante as well.

I've attempted to attached a snippet of the files I found but doesn't seem to want to allow me to do that here.

 

Thanks

Rivqa


Edited by hamluis, 03 October 2013 - 05:28 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 Broni

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Posted 03 October 2013 - 05:35 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


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#3 RivqaK

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Posted 05 October 2013 - 07:26 AM

Thank you, I will do these shortly. Thank you!



#4 RivqaK

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Posted 05 October 2013 - 07:56 AM

I did Security check and attempted to save file but received a message that my external hard drive is "write-protected" and couldn't save it there. I'm not sure if that's normal.
 

Security Check results:
 Results of screen317's Security Check version 0.99.74  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 JavaFX 2.1.1    
 Java 7 Update 25  
 Java version out of Date!
 Adobe Flash Player 11.8.800.168  
 Adobe Reader 10.1.8 Adobe Reader out of Date!  
 Mozilla Firefox (24.0)
 Google Chrome 30.0.1599.66  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  
````````````````````End of Log``````````````````````

 

 

"Farber Service Scanner" keeps giving me an error that it's unexpectedly quit running and closing. Even try as administrator to run it with same results.

 

Same thing for"Mini toolbar". saying a problem has caused it to stop working and the program will close.

But did give me the following report:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by lapfarm (administrator) on 05-10-2013 at 07:44:17
Running from "C:\Users\lapfarm\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================



# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="Wireless Network Connection 2" address=192.168.16.2 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : farmer
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

PPP adapter COMODO TrustConnect (VPN):

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : COMODO TrustConnect (VPN)
   Physical Address. . . . . . . . . :
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 172.20.3.243(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.255
   Default Gateway . . . . . . . . . : 0.0.0.0
   DNS Servers . . . . . . . . . . . : 172.20.3.1
   NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TAP-Win32 Adapter V9
   Physical Address. . . . . . . . . : 00-FF-AE-71-C5-07
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 8C-A9-82-49-82-57
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 8C-A9-82-49-82-57
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::78ec:2b05:815:452%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.16.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 411871618
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-98-9E-59-F0-4D-A2-6C-04-A5
   DNS Servers . . . . . . . . . . . : 0.0.0.0
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® WiFi Link 1000 BGN
   Physical Address. . . . . . . . . : 8C-A9-82-49-82-56
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b005:f4e0:15f1:fdad%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, October 02, 2013 9:15:34 PM
   Lease Expires . . . . . . . . . . : Sunday, October 06, 2013 6:41:10 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 227322242
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-98-9E-59-F0-4D-A2-6C-04-A5
   DNS Servers . . . . . . . . . . . : 156.154.70.22
                                       156.154.71.22
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : F0-4D-A2-6C-04-A5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{761861E8-DE3E-40D5-8A8F-57AF263431A4}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FBC2D8E2-C1FB-45B2-8806-6610D9FA553A}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D2F11C76-90A4-4EF9-A8BF-496F8F28AFB3}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A25A5AF6-7F21-400E-999E-62F7F446B364}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:78cf:c89:2e0:53eb:fc0c(Preferred)
   Link-local IPv6 Address . . . . . : fe80::c89:2e0:53eb:fc0c%14(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{EDBD430C-380A-44A0-ABE1-21A1407C35F2}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{AE71C507-8AAF-4A2F-98A4-02AC8FA37DA2}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  172.20.3.1

Name:    google.com
Addresses:  2a00:1450:4005:808::1006
      173.194.113.137
      173.194.113.142
      173.194.113.128
      173.194.113.129
      173.194.113.130
      173.194.113.131
      173.194.113.132
      173.194.113.133
      173.194.113.134
      173.194.113.135
      173.194.113.136


Pinging google.com [173.194.113.136] with 32 bytes of data:
Server:  UnKnown
Address:  172.20.3.1

Name:    yahoo.com
Addresses:  98.138.253.109
      98.139.183.24
      206.190.36.45


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Pinging 127.0.0.1 with 32 bytes of data:
===========================================================================
Interface List
 40...........................COMODO TrustConnect (VPN)
 17...00 ff ae 71 c5 07 ......TAP-Win32 Adapter V9
 13...8c a9 82 49 82 57 ......Microsoft Virtual WiFi Miniport Adapter #2
 12...8c a9 82 49 82 57 ......Microsoft Virtual WiFi Miniport Adapter
 11...8c a9 82 49 82 56 ......Intel® WiFi Link 1000 BGN
 10...f0 4d a2 6c 04 a5 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 49...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.3   4250
          0.0.0.0          0.0.0.0         On-link      172.20.3.243     26
     91.212.12.67  255.255.255.255      192.168.0.1      192.168.0.3   4251
        127.0.0.0        255.0.0.0         On-link         127.0.0.1   4531
        127.0.0.1  255.255.255.255         On-link         127.0.0.1   4531
  127.255.255.255  255.255.255.255         On-link         127.0.0.1   4531
     172.20.3.243  255.255.255.255         On-link      172.20.3.243    281
      192.168.0.0    255.255.255.0         On-link       192.168.0.3   4506
      192.168.0.3  255.255.255.255         On-link       192.168.0.3   4506
    192.168.0.255  255.255.255.255         On-link       192.168.0.3   4506
     192.168.16.0    255.255.255.0         On-link      192.168.16.2   4506
     192.168.16.2  255.255.255.255         On-link      192.168.16.2   4506
   192.168.16.255  255.255.255.255         On-link      192.168.16.2   4506
        224.0.0.0        240.0.0.0         On-link         127.0.0.1   4531
        224.0.0.0        240.0.0.0         On-link      192.168.16.2   4507
        224.0.0.0        240.0.0.0         On-link       192.168.0.3   4507
        224.0.0.0        240.0.0.0         On-link      172.20.3.243     26
  255.255.255.255  255.255.255.255         On-link         127.0.0.1   4531
  255.255.255.255  255.255.255.255         On-link      192.168.16.2   4506
  255.255.255.255  255.255.255.255         On-link       192.168.0.3   4506
  255.255.255.255  255.255.255.255         On-link      172.20.3.243    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:78cf:c89:2e0:53eb:fc0c/128
                                    On-link
 12    281 fe80::/64                On-link
 11    281 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::c89:2e0:53eb:fc0c/128
                                    On-link
 12    281 fe80::78ec:2b05:815:452/128
                                    On-link
 11    281 fe80::b005:f4e0:15f1:fdad/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ================================

Could not start eventlog service, could not read events.

System error 123 has occurred.

The filename, directory name, or volume label syntax is incorrect.


=========================== Installed Programs ============================

 Moyea Free Flash Downloader version  1.3.0.0
 Moyea Free Flash Downloader version  1.3.0.0 (Version: 1.3.0.0)
 Moyea SWF4Tube Converter version  4.0.0.0
 Moyea SWF4Tube Converter version  4.1.0.0 (Version: 4.1.0.0)
3DVista Show 3.0
AccelerometerP11 (Version: 2.00.11.15)
Adobe AIR (Version: 3.8.0.1280)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.175)
Adobe Flash Player 11 Plugin (Version: 11.8.800.168)
Adobe Photoshop Elements 6.0 (Version: 6.0)
Adobe Reader X (10.1.8) (Version: 10.1.8)
Amazon Kindle
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
Any Video Converter 3.5.8
Any Video Converter 5 5.0.3
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
AudibleManager (Version: 2002074878.48.56.42145146)
Autodesk 3ds Max 2012 64-bit - English (Version: 14.0)
Autodesk Backburner 2012.0.0 (Version: 2012.0.0)
Autodesk FBX Plug-in 2012.0 - 3ds Max 2012 64-bit
Autodesk Material Library 2012 (Version: 2.5.0.8)
Autodesk Material Library Base Resolution Image Library 2012 (Version: 2.5.0.8)
Autodesk Material Library Medium Resolution Image Library 2012 (Version: 2.5.0.8)
AVerMedia H339 Hybrid TV Tuner 2.2.64.64 (Version: 2.2.64.64)
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 4.04)
Citrix Online Launcher (Version: 1.0.122)
CleVR Stitcher (Version: 1.20090723)
CleVR Stitcher (Version: 1.255)
Comodo Dragon (Version: 29.0.0.0)
Comodo IceDragon (Version: 22.0.0.1)
COMODO Internet Security Premium (Version: 6.2.23257.2860)
Comodo TrustConnect™ v.1.7.3
Composite 2012 64-bit (Version: 7.0.0)
Contents (Version: 1.6.1.243)
Corel KPT Collection
Corel KPT Collection (Version: 1.00.0000)
Corel PaintShop Photo Pro X3 (Version: 1.00.0000)
Corel PaintShop Photo Pro X3 (Version: 1.6.1.263)
Corel PaintShop Photo Project Creator (Version: 1.6.1.243)
Coupon Printer for Windows (Version: 5.0.0.2)
D3DX10 (Version: 15.4.2368.0902)
Deep Zoom Composer (Version: 01.00.1945)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Driver Download Manager (Version: 3.0.0.0)
Dell Edoc Viewer (Version: 1.0.0)
DeviceIO (Version: 1.6.1.243)
Easy GIF Animator 5.6 (Version: Easy GIF Animator 5.0)
File Type Assistant (Version: 2013.4.8.0)
Firestorm-Release (remove only)
Foxit Reader (Version: 6.0.6.722)
Freemake Youtube Mp3 Converter (Version: 3.5.0)
GeekBuddy (Version: 4.9.72)
GeForce Experience NvStream Client Components (Version: 0.1.87)
Google Chrome (Version: 30.0.1599.66)
Google Talk (remove only)
Google Talk Plugin (Version: 4.4.2.14502)
Google Update Helper (Version: 1.3.21.153)
GoToMeeting 5.5.0.1132 (Version: 5.5.0.1132)
Hallmark Card Studio 2007 Deluxe (Version: 8.0.0.13)
Homestead SiteBuilder
ICA (Version: 1.6.1.243)
ICA (Version: 1.6.1.263)
iCloud (Version: 3.0.2.163)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2189)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® PROSet/Wireless WiFi Software (Version: 13.02.1000)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
Intel® Turbo Boost Technology Monitor (Version: 1.0.186.6)
Intel® Wireless Display (Version: 1.2.20.0)
IPM_PSP_CL (Version: 1.00.0000)
IPM_PSP_COM (Version: 1.00.0000)
IPM_PSP_PRJ (Version: 1.00.0000)
iTunes (Version: 11.1.0.126)
Java 7 Update 25 (64-bit) (Version: 7.0.250)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
JavaFX 2.1.1 (Version: 2.1.1)
Jitsi (Version: 2.2.4603.9615)
JMicron Flash Media Controller Driver (Version: 1.0.52.4)
Kitely Plugin 2.0.1 (Version: 2.0.1)
Lexmark 1300 Series
Magic Bullet PhotoLooks for PaintShop Photo Pro (Version: 1.1)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Corporation (Version: 9.1.0.0)
Microsoft LifeCam (Version: 3.60.253.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual J# 2.0 Redistributable Package
Microsoft Visual J# 2.0 Redistributable Package (Version: 2.0.50727)
MLE (Version: 1.0.0.23)
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nature Illusion Studio (Version: 3.61)
Ning Network Archiver (Version: 1.2)
NVIDIA 3D Vision Driver 320.49 (Version: 320.49)
NVIDIA Control Panel 320.49 (Version: 320.49)
NVIDIA GeForce Experience 1.6.1 (Version: 1.6.1)
NVIDIA Graphics Driver 320.49 (Version: 320.49)
NVIDIA HD Audio Driver 1.3.24.2 (Version: 1.3.24.2)
NVIDIA Install Application (Version: 2.1002.133.902)
NVIDIA Optimus 8.3.14 (Version: 8.3.14)
NVIDIA PhysX (Version: 9.13.0604)
NVIDIA PhysX System Software 9.13.0604 (Version: 9.13.0604)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.2049)
NVIDIA Update 8.3.14 (Version: 8.3.14)
NVIDIA Update Components (Version: 8.3.14)
NVIDIA Virtual Audio 1.2.5 (Version: 1.2.5)
Opera 12.16 (Version: 12.16.1860)
Pano2VR - Garden Gnome Software
Photo Gallery (Version: 16.4.3505.0912)
Photo! Editor 1.1
PhotoSuite 7 Platinum (Version: 7.1.1.214)
Picture2gif uninstaller (Version: 1.0.0.0)
Portrait Professional Studio 9.8 (Version: 9.8)
PSPH10Pro (Version: 1.00.0000)
PSPPContent (Version: 1.00.0000)
PSPPRO_DCRAW (Version: 13.0.0)
PureHD (Version: 1.6.1.243)
Quickset64 (Version: 10.8.5)
QuickTime (Version: 7.74.80.86)
Rainlendar2 (remove only)
Realtek High Definition Audio Driver (Version: 6.0.1.6240)
Rhapsody
Roxio PhotoShow (Version: 6.0)
Setup (Version: 1.6.1.243)
Setup (Version: 1.6.1.263)
Share (Version: 1.6.1.243)
Share64 (Version: 1.6.1.243)
SHIELD Streaming (Version: 1.05.28)
Simple Business Accounting 4.1.1
Simple Business Invoicing & Inventory 3.3.2
Skype Click to Call (Version: 6.12.13601)
Skype™ 6.6 (Version: 6.6.106)
Sparkol VideoScribe (Version: 1.3.26)
Stamps.com
Stamps.com (Version: 10.1.0.2427)
Stamps.com Application Support for Microsoft Word 2000-2010 (Version: 8.7.0.1506)
Stamps.com support for Microsoft Word 2000-2010
SUPERAntiSpyware (Version: 5.6.1032)
Synaptics Pointing Device Driver (Version: 15.1.4.0)
System Requirements Lab for Intel (Version: 4.5.13.0)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553157) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589370) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760758) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
VIO (Version: 1.6.1.243)
Win DVD Maker 3.5
Windows 7 USB/DVD Download Tool (Version: 1.0.24.0)
Windows DVD Maker 3.1
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows Movie Maker 2.6 (Version: 2.6.4037.0)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WMV.WMA.MP3 Converter 1.2
Yahoo! Messenger
Yahoo! Software Update
Zimbra Desktop (Version: 7.2.2.11951)

=========================
Windows Management Instrumentation service is not running. Could not scan devices
=========================


========================= Memory info: ===================================

Percentage of memory in use: 68%
Total physical RAM: 7924.3 MB
Available physical RAM: 2520.54 MB
Total Pagefile: 18922.48 MB
Available Pagefile: 12685.49 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.04 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:582.88 GB) (Free:405.97 GB) NTFS
3 Drive f: (Seagate Backup Plus Drive) (Fixed) (Total:931.51 GB) (Free:492.66 GB) NTFS

========================= Users: ========================================

User accounts for \\FARMER

Administrator            Guest                    lapfarm                  
UpdatusUser              


**** End of log ****
 

 

 

I have malwarebytes but will run again.
Have also ran Rkill but will do so again as well.

 

I will post my results so far since will be restarting computer after running malwarebytes.

 

 

 

 



#5 RivqaK

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Posted 05 October 2013 - 08:17 AM

Oops, here's malwarebytes report before I restart computer.

 

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.05.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16686
lapfarm :: FARMER [administrator]

Protection: Disabled

10/5/2013 8:01:09 AM
mbam-log-2013-10-05 (08-01-09).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 236625
Time elapsed: 12 minute(s), 57 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 



#6 RivqaK

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Posted 05 October 2013 - 08:19 AM

I did notice the protection module for malwarebytes is disabled so enabled it as well.



#7 RivqaK

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Posted 05 October 2013 - 08:32 AM

Beginning the scan for Malwarebytes Anti-Rootkit I get a message "DDA Driver was not installed which may be caused by rootkit activity. Do you want to reboot computer to install DDA driver (scan will continue after reboot).
How should I proceed with this?
Thanks



#8 RivqaK

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Posted 05 October 2013 - 11:05 AM

In meantime while waiting for answer on Malwarebytes Anti-Rootkit
here is info on Rkill.

 

Rkill 2.6.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 10/05/2013 10:57:04 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 *  (CryptSvc) is not Running.
   Startup Type set to:

 *  (Dhcp) is not Running.
   Startup Type set to:

 *  (Dnscache) is not Running.
   Startup Type set to:

 *  (EventSystem) is not Running.
   Startup Type set to:

 *  (MpsSvc) is not Running.
   Startup Type set to:

 *  (Netman) is not Running.
   Startup Type set to:

 *  (nsi) is not Running.
   Startup Type set to:

 *  (PlugPlay) is not Running.
   Startup Type set to:

 *  (RpcSs) is not Running.
   Startup Type set to:

 *  (WinDefend) is not Running.
   Startup Type set to:

 *  (Winmgmt) is not Running.
   Startup Type set to:

 *  (wscsvc) is not Running.
   Startup Type set to:

 *  (wuauserv) is not Running.
   Startup Type set to:

 *  (AFD) is not Running.
   Startup Type set to:

 *  (mpsdrv) is not Running.
   Startup Type set to:

 *  (NetBT) is not Running.
   Startup Type set to:

 *  (nsiproxy) is not Running.
   Startup Type set to:

 *  (Tcpip) is not Running.
   Startup Type set to:

 *  (tdx) is not Running.
   Startup Type set to:

 * BFE [Missing Service]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 10/05/2013 10:59:24 AM
Execution time: 0 hours(s), 2 minute(s), and 20 seconds(s)
 



#9 Broni

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Posted 05 October 2013 - 09:32 PM

Do you want to reboot computer to install DDA driver (scan will continue after reboot).

 

Click Yes.

 

Uninstall File Type Assistant.

That should take cared of tsassist.exe


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#10 RivqaK

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Posted 06 October 2013 - 05:45 PM

Great I will do this now. Thanks



#11 RivqaK

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Posted 06 October 2013 - 06:21 PM

Odd but this time not asked to intstall DDA driver. Ran the scan with nothing found. Uninstalled File Type Assistant.
So far so good. Thanks for your help. Hoping won't need to come back very soon. .



#12 Broni

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Posted 06 October 2013 - 06:43 PM

Very good :)

 

Couple more scans to make sure....

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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