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ZeroAccess-FAT!CBB5F2DB64C0, & ZeroAccess-FAT!06ACC1F60B70


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3 replies to this topic

#1 kathy7918

kathy7918

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  • Local time:10:15 PM

Posted 23 September 2013 - 07:41 PM

Help I have a couple of trojans...I think and don't know how to remove them...I have McAfee protection have done what McAfee has told me to do by rebooting computer but firewall won't stay turned on and McAfee keeps telling me about these two itemsDDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16506
Run by Kathy's at 20:17:51 on 2013-09-23
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6052.3826 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\Ath_CoexAgent.exe
C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Motorola Media Link\Lite\NServiceEntry.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\svchost.exe -k bthsvcs
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe
C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\AthBtTray.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
C:\Program Files\mcafee.com\agent\mcagent.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\stage_secondary.exe
C:\Users\Kathy's\AppData\Local\Temp\McInstallTemp\Install.exe
C:\Users\Kathy's\AppData\Local\Temp\MCINST~2\McItInfo.exe
C:\Users\Kathy's\AppData\Local\Temp\McInstallTemp\SelfProtect\Win64\aploader.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\mcafee\VirusScan\mcods.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\mcafee\SystemCore\ScriptSn.20120621214601.dll
BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [DW7] "C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe"
uRun: [Checker] rundll32 "C:\Users\Kathy's\AppData\Local\Temp\\\odef.dll",DllRegisterServer
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [RoxWatchTray] "c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Conime] C:\windows\System32\conime.exe
mRun: [SMessaging] C:\Users\Kathy's\AppData\Local\Strongvault Online Backup\SMessaging.exe
mRun: [EKStatusMonitor] C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKStatusMonitor.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
LSP: mswsock.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{B2589F26-8351-4B69-A3DB-76D257ADBB0F} : DHCPNameServer = 172.8.1.161
TCP: Interfaces\{B4C950E6-B032-4A19-9C49-B89FF4062832} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{B4C950E6-B032-4A19-9C49-B89FF4062832}\94E6475627E656470235570707F6274702834333D2439323D263636363 : DHCPNameServer = 10.128.128.128
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= c:\progra~3\browse~1\25986~1.67\{c16c1~1\browse~1.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\mcafee\SystemCore\ScriptSn.20120621214601.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [Stage Remote] C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe -Quiet
x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe"
x64-Run: [AthBtTray] "C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\AthBtTray.exe"
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-Run: [EKIJ5000StatusMonitor] C:\windows\System32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {12d0ed0d-0ee0-4f90-8827-78cefb8f4988} - C:\windows\System32\ieudinit.exe
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\windows\System32\drivers\mfehidk.sys [2011-3-13 776168]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\windows\System32\drivers\mfewfpk.sys [2011-3-13 340216]
R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2012-4-13 55856]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-4-13 89600]
R2 Atheros Bt&Wlan Coex Agent;Atheros Bt&Wlan Coex Agent;C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\Ath_CoexAgent.exe [2011-5-20 146592]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\AdminService.exe [2011-5-20 80032]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-5-12 249648]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 DeviceMonitorService;DeviceMonitorService;C:\Program Files (x86)\Motorola Media Link\Lite\NServiceEntry.exe [2011-6-16 87368]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-4-13 13336]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2013-3-15 395640]
R2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe [2013-1-15 780152]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-4 201304]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-4 201304]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2012-4-13 241456]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2012-4-13 218760]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\windows\System32\mfevtps.exe [2012-4-13 182752]
R2 MotoHelper;MotoHelper Service;C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [2011-4-26 223088]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2012-7-13 769432]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2012-4-13 1695040]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-8-14 3291008]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-4-13 2656280]
R3 AthBTPort;Atheros Virtual Bluetooth Class;C:\windows\System32\drivers\btath_flt.sys [2011-5-20 36000]
R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\windows\System32\drivers\btath_a2dp.sys [2011-5-20 298656]
R3 BTATH_BUS;Atheros Bluetooth Bus;C:\windows\System32\drivers\btath_bus.sys [2011-5-20 29344]
R3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\windows\System32\drivers\btath_hcrp.sys [2011-5-20 201376]
R3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\windows\System32\drivers\btath_lwflt.sys [2011-5-20 55456]
R3 BTATH_RCP;Bluetooth AVRCP Device;C:\windows\System32\drivers\btath_rcp.sys [2011-5-20 154272]
R3 BtFilter;BtFilter;C:\windows\System32\drivers\btfilter.sys [2011-5-20 282272]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\windows\System32\drivers\CtClsFlt.sys [2012-4-13 176096]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2012-4-13 317440]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\windows\System32\drivers\mfeavfk.sys [2011-3-13 309840]
R3 mfefirek;McAfee Inc. mfefirek;C:\windows\System32\drivers\mfefirek.sys [2011-3-13 515968]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2012-4-13 533096]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-4 201304]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 AndNetDiag;LGE AndroidNet USB Serial Port;C:\windows\System32\drivers\lgandnetdiag64.sys [2013-2-23 29184]
S3 ANDNetModem;LGE AndroidNet USB Modem;C:\windows\System32\drivers\lgandnetmodem64.sys [2013-2-23 36352]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-6-7 191752]
S3 BTCFilterService;USB Networking Driver Filter Service;C:\windows\System32\drivers\motfilt.sys [2009-1-29 6144]
S3 cfwids;McAfee Inc. cfwids;C:\windows\System32\drivers\cfwids.sys [2011-3-13 70112]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\windows\System32\drivers\HipShieldK.sys [2012-9-30 196440]
S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2012-4-13 224704]
S3 mferkdet;McAfee Inc. mferkdet;C:\windows\System32\drivers\mferkdet.sys [2011-3-13 106552]
S3 motccgp;Motorola USB Composite Device Driver;C:\windows\System32\drivers\motccgp.sys [2011-4-4 21504]
S3 motccgpfl;MotCcgpFlService;C:\windows\System32\drivers\motccgpfl.sys [2009-1-29 9216]
S3 Motousbnet;Motorola USB Networking Driver Service;C:\windows\System32\drivers\Motousbnet.sys [2010-4-1 26624]
S3 motusbdevice;Motorola USB Dev Driver;C:\windows\System32\drivers\motusbdevice.sys [2010-1-25 10240]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2012-4-13 250984]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-6-4 1255736]
S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-4 201304]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-09-24 00:04:09 -------- d-----w- C:\Users\Kathy's\AppData\Roaming\SpeedMaxPc
2013-09-24 00:04:09 -------- d-----w- C:\Users\Kathy's\AppData\Roaming\DriverCure
2013-09-24 00:03:59 -------- d-----w- C:\ProgramData\SpeedMaxPc
2013-09-24 00:03:59 -------- d-----w- C:\Program Files (x86)\SpeedMaxPc
2013-09-23 21:46:21 -------- d-----w- C:\Users\Kathy's\AppData\Roaming\McAfee
2013-09-12 21:21:59 155584 ----a-w- C:\windows\System32\drivers\ataport.sys
2013-09-03 13:53:52 187248 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll
.
==================== Find3M  ====================
.
2013-09-20 03:03:23 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-20 03:03:23 692616 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-08-08 01:20:43 3155456 ----a-w- C:\windows\System32\win32k.sys
2013-08-07 16:40:08 182752 ----a-w- C:\windows\System32\mfevtps.exe
2013-08-07 16:38:20 776168 ----a-w- C:\windows\System32\drivers\mfehidk.sys
2013-08-07 16:35:44 179664 ----a-w- C:\windows\System32\drivers\mfeapfk.sys
2013-08-02 02:23:53 5550528 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-08-02 02:15:44 1732032 ----a-w- C:\windows\System32\ntdll.dll
2013-08-02 02:15:03 362496 ----a-w- C:\windows\System32\wow64win.dll
2013-08-02 02:15:03 243712 ----a-w- C:\windows\System32\wow64.dll
2013-08-02 02:15:03 13312 ----a-w- C:\windows\System32\wow64cpu.dll
2013-08-02 02:14:57 215040 ----a-w- C:\windows\System32\winsrv.dll
2013-08-02 02:14:11 16384 ----a-w- C:\windows\System32\ntvdm64.dll
2013-08-02 02:13:34 424448 ----a-w- C:\windows\System32\KernelBase.dll
2013-08-02 01:59:30 3968960 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-08-02 01:59:30 3913664 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-08-02 01:51:23 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll
2013-08-02 01:50:42 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-08-02 01:50:42 274944 ----a-w- C:\windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17 338432 ----a-w- C:\windows\System32\conhost.exe
2013-08-02 00:59:09 112640 ----a-w- C:\windows\System32\smss.exe
2013-08-02 00:45:37 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-08-02 00:45:36 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-08-02 00:45:35 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-08-02 00:45:34 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-08-02 00:43:05 6144 ---ha-w- C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2013-07-31 13:29:19 2312704 ----a-w- C:\windows\System32\jscript9.dll
2013-07-31 13:19:03 1392128 ----a-w- C:\windows\System32\wininet.dll
2013-07-31 13:18:24 1494528 ----a-w- C:\windows\System32\inetcpl.cpl
2013-07-31 13:14:29 173056 ----a-w- C:\windows\System32\ieUnatt.exe
2013-07-31 13:13:07 599040 ----a-w- C:\windows\System32\vbscript.dll
2013-07-31 13:08:44 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2013-07-31 10:00:20 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-07-31 09:52:44 1129472 ----a-w- C:\windows\SysWow64\wininet.dll
2013-07-31 09:52:34 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2013-07-31 09:48:43 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2013-07-31 09:48:09 420864 ----a-w- C:\windows\SysWow64\vbscript.dll
2013-07-31 09:45:42 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-07-25 09:25:54 1888768 ----a-w- C:\windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:42 2048 ----a-w- C:\windows\System32\tzres.dll
2013-07-19 01:41:01 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2013-07-09 05:52:52 224256 ----a-w- C:\windows\System32\wintrust.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\windows\System32\rpcrt4.dll
2013-07-09 05:46:20 184320 ----a-w- C:\windows\System32\cryptsvc.dll
2013-07-09 05:46:20 1472512 ----a-w- C:\windows\System32\crypt32.dll
2013-07-09 05:46:20 139776 ----a-w- C:\windows\System32\cryptnet.dll
2013-07-09 04:52:33 663552 ----a-w- C:\windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:10 175104 ----a-w- C:\windows\SysWow64\wintrust.dll
2013-07-09 04:46:31 140288 ----a-w- C:\windows\SysWow64\cryptsvc.dll
2013-07-09 04:46:31 1166848 ----a-w- C:\windows\SysWow64\crypt32.dll
2013-07-09 04:46:31 103936 ----a-w- C:\windows\SysWow64\cryptnet.dll
2013-07-06 06:03:53 1910208 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-06-26 23:21:50 23208 ----a-w- C:\windows\System32\drivers\Sftvollh.sys
2013-06-26 23:21:48 28840 ----a-w- C:\windows\System32\drivers\Sftredirlh.sys
2013-06-26 23:21:46 273576 ----a-w- C:\windows\System32\drivers\Sftplaylh.sys
2013-06-26 23:21:46 1777320 ----a-w- C:\windows\System32\sftldr.dll
2013-06-26 23:21:46 1130664 ----a-w- C:\windows\SysWow64\sftldr_wow64.dll
2013-06-26 23:21:44 767144 ----a-w- C:\windows\System32\drivers\Sftfslh.sys
.
============= FINISH: 20:18:45.14 ===============
 

 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 134,640 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:10:15 PM

Posted 24 September 2013 - 12:15 AM


Hello kathy7918

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:10:15 PM

Posted 26 September 2013 - 11:11 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 134,640 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:15 PM

Posted 30 September 2013 - 09:09 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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