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turn off antivirus


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#1 jcmcgee

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Posted 24 August 2013 - 04:59 PM

Hello,

I am trying to run combofix to remove malware and I turned off my mcafee virus scanning before starting.  When I started up the program it gave me the warning that it had detected the following real time scanners to be active: mcafee antivirus and antispyware.  Is it OK to go to the task manager and just stop all services that mcafee is running?  Will this close everything that needs to be turned off?  I cannot open the mcafee program in order to change and settings at this point I just get the "not responding" spinning circle...



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#2 rotor123

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Posted 24 August 2013 - 05:58 PM

Hi, ComboFix usage, Questions, Help? - Look here

http://www.bleepingcomputer.com/forums/t/273628/combofix-usage-questions-help-look-here/

ComboFix is an Anti-Malware tool used by advanced malware technicians


specifically trained in its use.


Please DO NOT USE COMBOFIX on your own without supervision!!!


We ask that you obey the warnings about using this tool. Why? The warnings are given for a reason and one of them is to inform our members about the consequences that may occur when using ComboFix in an unsupervised environment. Yes, ComboFix is an excellent but powerful tool. I liken it to Acetaminophen (Tylenol). Used correctly, the drug will help with your aches and pains. Used incorrectly, it can destroy your liver and eventually kill you. The same scenario applies to ComboFix. Used in untrained hands this tool can disable your computer and in some cases can make it

 

I hope this helps?

Roger


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#3 jcmcgee

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Posted 24 August 2013 - 07:06 PM

Hi roger I actually do have someone helping me but he is in Europe and unavailable at the moment... I was hoping to just gt a quick tip so I could move on to the next step and get him the logs for the am

#4 quietman7

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Posted 24 August 2013 - 08:17 PM

As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or if there is a problem with the computer caused by running the tool. When issues arise due to complex malware infections, possible false detections, problems running ComboFix (i.e. stalling, hanging, crashing) or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment.
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