This is a two part question and since I am new I hope this is the proper forum to post if not please forward to the proper area and let me know.
1.) My computer is working fine as best can be determined but when I ran the JRT(which I plan to do once a week to check on junk on the computer) that Dell downloaded for me in reference to another situation I had they wanted to check on viruses and the like. When I ran the application I received this from the log: Incidentally all other topics were fine did not find anything.
~~~ Registry Keys
Failed to delete: [Registry Key] HKEY_CURRENT_USER\Software\datamngr
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\datamngr
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mybabylontb_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mybabylontb_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\wajamupdater_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\wajamupdater_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\webcakedesktop_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\webcakedesktop_rasmancs
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\datamngr
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\ApnSetup_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\ApnSetup_RASMANCS
As you can see there are three registry keys not deleted because the program said when I first ran it that they were not found.
I tried to look up the meaning on these on Bing and could not really get a sense of what the last two were but the first one does have something to do in that I am running 64 bit program and this is the designation for it as far as I can tell not really sure. So is this normal or should have JRT have found them or have they indeed been deleted by me somehow which I don't think so since it would seem to me that I would be experiencing at least some type of problem since I feel these keys might be important?
2nd question much easier. When Dell tried to update the JRT by pressing Y it did not do it and he went to the website to get presumably the latest edition. Do you know if this is correct or why it was not able to load the current version by pressing Y when the application started because it did inform me that I had an outdated version. Also do you know about when new versions come out so that I will not have to consistently go and waste my time trying to find them.
Thank you very much.
Edited by Orange Blossom, 14 August 2013 - 10:41 PM.
Moved to more appropriate forum. ~ OB