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Adware2 Removal


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5 replies to this topic

#1 Shadow N7

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Posted 06 August 2013 - 01:53 PM

Today shortly after downloadind the latest version of Firefox, Norton 360 informs me that is has detected Adware 2. I run a full system scan, but when it finishes, it has resolved other problems but the recommended action is to get help on the norton site. The procedure on the site states just to run full system which I already did. This is on Windows XP Home on my desktop which I haven't really used much in 2 years.

Edit: Moved topic from Windows XP to the more appropriate forum. ~ Animal

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#2 noknojon

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Posted 06 August 2013 - 04:40 PM

Hello Shadow -

Can you please run these 2 programs and post the results back here

 

:step1: Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

 

:step2: Please download AdwCleaner by Xplode onto your desktop.

*Close all open programs and internet browsers.
*Double click on adwcleaner.exe to run the tool.
*Click on Delete.
*Confirm each time with Ok.
*Your computer will be rebooted automatically. A text file will open after the restart.

*Please post the contents of that logfile with your next reply.
*You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

 

Thank You -


Edited by noknojon, 06 August 2013 - 05:11 PM.


#3 Shadow N7

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Posted 10 August 2013 - 05:45 PM

1

Results of screen317's Security Check version 0.99.72  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled!  
 Norton 360     
`````````Anti-malware/Other Utilities Check:`````````
 CCleaner     
 Adobe Flash Player     11.8.800.94  
 Adobe Reader XI  
 Mozilla Firefox 15.0.1 Firefox out of Date!  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 8%
````````````````````End of Log``````````````````````
 

2

# AdwCleaner v2.306 - Logfile created 08/07/2013 at 19:47:03
# Updated 19/07/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : David - DHFM62G1
# Boot Mode : Normal
# Running from : C:\Documents and Settings\David\My Documents\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : Viewpoint Manager Service

***** [Files / Folders] *****

File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnu.dll
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnu.xpt
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.dll
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.xpt
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Deleted : C:\Program Files\Common Files\Software Update Utility
Folder Deleted : C:\Program Files\Viewpoint

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v15.0.1 (en-US)

File : C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\q0fycux9.default\prefs.js

C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\q0fycux9.default\user.js ... Deleted !

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [4068 octets] - [07/08/2013 19:47:03]

########## EOF - C:\AdwCleaner[S1].txt - [4128 octets] ##########
 



#4 noknojon

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Posted 10 August 2013 - 07:40 PM

Mozilla Firefox 15.0.1 Firefox out of Date! What version of Firefox did you install ?
Here is a link to the latest Firefox Version for you -

 

What other problems show up ?
 

Thanks -



#5 Shadow N7

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Posted 13 August 2013 - 02:04 PM

When I made the first post, I had downloaded the file to install what I thought was the latest version (22). Since I got the popup about Adware2 after I downloaded it, I just deleted the installation file. I used your link to download the latest version (23). After getting it installed, I haven't had any problems now.



#6 noknojon

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Posted 13 August 2013 - 05:46 PM

Hi -

Keep an eye on the errors for a day or so, and post back here if they pop up again

 

Thanks for the update -






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