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Am I infected still?


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7 replies to this topic

#1 ddskorupski

ddskorupski

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  • Local time:08:27 AM

Posted 02 August 2013 - 08:53 AM

Hello. First I want to thank this site. My computer was infected with the click.sureonlinefind.com virus. I found your site in a google search from another computer. After following many steps from your posts, except for posting my results, I think I cleared the virus.

 

However, I am hoping you will be so kind as to validate that?

 

Can you walk me through running results reports and verify that I am, indeed, virus free?

 

Thank you so much!

 

Donna



BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Local time:04:27 AM

Posted 02 August 2013 - 10:00 AM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif




#3 ddskorupski

ddskorupski
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  • Local time:08:27 AM

Posted 02 August 2013 - 11:01 AM

Thank you for your quick response. Here are the results from the logs:

 

security check

 UNSUPPORTED OPERATING SYSTEM! ABORTED!
 

 

 

FSS

Farbar Service Scanner Version: 26-07-2013
Ran by Donna (administrator) on 02-08-2013 at 11:23:01
Running from "C:\Users\Donna\Desktop\virus and malware tools"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

 

 

minitoolbox

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Donna (administrator) on 02-08-2013 at 11:23:58
Running from "C:\Users\Donna\Desktop\virus and malware tools"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Belkin Basic Wireless USB Adapter = Wireless Network Connection 2 (Connected)
Intel® 82578DC Gigabit Network Connection = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Media
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 94-44-52-B1-5E-43
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Belkin Basic Wireless USB Adapter
   Physical Address. . . . . . . . . : 94-44-52-B1-5E-43
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f938:e629:c4cf:bb1b%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, August 02, 2013 9:10:25 AM
   Lease Expires . . . . . . . . . . : Saturday, August 03, 2013 9:10:25 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 345261138
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-35-0D-5C-44-37-E6-10-96-2C
   DNS Servers . . . . . . . . . . . : 192.168.1.1
                                       71.250.0.12
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® 82578DC Gigabit Network Connection
   Physical Address. . . . . . . . . : 44-37-E6-10-96-2C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{EE8C8F08-8E0F-4FDB-8ADB-3198ABB4C1EA}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3c58:110f:3f57:fef9(Preferred)
   Link-local IPv6 Address . . . . . : fe80::3c58:110f:3f57:fef9%14(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{D8E1ADB0-9D28-4DA4-BC16-3EAE59B35EF7}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4006:802::1003
   173.194.43.2
   173.194.43.3
   173.194.43.4
   173.194.43.5
   173.194.43.9
   173.194.43.8
   173.194.43.1
   173.194.43.7
   173.194.43.0
   173.194.43.14
   173.194.43.6

Pinging google.com [173.194.43.32] with 32 bytes of data:
Reply from 173.194.43.32: bytes=32 time=11ms TTL=57
Reply from 173.194.43.32: bytes=32 time=8ms TTL=57

Ping statistics for 173.194.43.32:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 8ms, Maximum = 11ms, Average = 9ms
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.139.183.24
   98.138.253.109

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=51ms TTL=51
Reply from 98.139.183.24: bytes=32 time=118ms TTL=51

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 51ms, Maximum = 118ms, Average = 84ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...94 44 52 b1 5e 43 ......Microsoft Virtual WiFi Miniport Adapter
 13...94 44 52 b1 5e 43 ......Belkin Basic Wireless USB Adapter
 10...44 37 e6 10 96 2c ......Intel® 82578DC Gigabit Network Connection
  1...........................Software Loopback Interface 1
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.6     30
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.6    286
      192.168.1.6  255.255.255.255         On-link       192.168.1.6    286
    192.168.1.255  255.255.255.255         On-link       192.168.1.6    286
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.6    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.6    286
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:4137:9e76:3c58:110f:3f57:fef9/128
                                    On-link
 13    286 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::3c58:110f:3f57:fef9/128
                                    On-link
 13    286 fe80::f938:e629:c4cf:bb1b/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 13    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================

System errors:
=============

Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Media Player (Version: 1.8)
Adobe Reader 9.5.4 (Version: 9.5.4)
Akamai NetSession Interface
Akamai NetSession Interface Service
Amazon Kindle
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
Anime Studio Debut 6.1
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 3.3.1.3)
Apple Software Update (Version: 2.1.3.127)
Audacity 1.3.12 (Unicode)
Autodesk 3ds Max 2011 32-bit (Version: 13.0)
Autodesk Backburner 2008.1 (Version: 2008.1.1)
Autodesk FBX Plug-in 2011.1 - 3ds Max 2011
Autodesk Material Library 2011 (Version: 2.0.0.100)
AVG 2013 (Version: 13.0.3209)
AVG 2013 (Version: 13.0.3392)
AVG 2013 (Version: 2013.0.3392)
AVG PC TuneUp (Version: 12.0.4000.108)
AVG PC TuneUp Language Pack (en-US) (Version: 12.0.4000.108)
Belkin F7D1101 Basic Wireless USB Adapter (Version: 1.0.0.4)
Best Buy pc app (Version: 3.0.0.0)
CyberLink AudioDirector 3 (Version: 3.0.2713)
CyberLink ColorDirector (Version: 1.0.2107)
CyberLink Holiday Magic Style Pack 2 (Version: 2.0)
CyberLink PowerDirector 11 (Version: 11.0.0.2812)
CyberLink PowerDirector Ultimate Suite  (Version: 1.0)
CyberLink Romance Pack v3 (Version: 2.0)
CyberLink Travel Pack (Version: 1.0)
CyberLink WaveEditor 2 (Version: 2.0.3206)
D3DX10 (Version: 15.4.2368.0902)
Diff Doc
Emicsoft Video Converter
FileZilla Client 3.3.5.1 (Version: 3.3.5.1)
Genesys USB Mass Storage Device (Version: 3.0.4.9)
IHA_MessageCenter (Version: 1.8.70)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1952)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Network Connections Drivers (Version: 14.5)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
iTunes (Version: 10.1.2.17)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 6 Update 35 (Version: 6.0.350)
Junk Mail filter update (Version: 15.4.3502.0922)
Lenovo Driver and Application Installation (Version: 5.1.0.1311)
Lenovo Rescue System (Version: 3.0.1409)
LVT (Version: 4.1.2.0423)
LXH-JME2207FN Hotkey Driver (Version: 5.1.0804)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional Plus 2013 - en-us (Version: 15.0.4517.1005)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Project Professional 2013 - en-us (Version: 15.0.4517.1005)
Microsoft Search Enhancement Pack (Version: 3.0.133.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Newblue Art Effects for PowerDirector (Version: 2.0)
NewBlue Motion and Paint Effects for PowerDirector (Version: 2.0)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4517.1005)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4517.1005)
Office 15 Click-to-Run Localization Component (Version: 15.0.4517.1005)
Photo Explosion (Version: 4.0.0.12)
PlayMemories Home (Version: 7.0.00.11271)
PowerDirector (Version: 10.00.0000)
PowerDirector (Version: 11.0)
PxMergeModule (Version: 1.00.0000)
QuickTime (Version: 7.72.80.56)
Realtek High Definition Audio Driver (Version: 6.0.1.5911)
Riva FLV Encoder 2.0 (Version: 2.00.0005)
Search-Results Toolbar (Version: 1.2.0.0)
SmartSound Quicktracks 5 (Version: 5.1.8)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817563) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Vz In Home Agent (Version: 8.03.71)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)

========================= Devices: ================================

Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Microsoft PS/2 Mouse
Description: Microsoft PS/2 Mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 5878.52 MB
Available physical RAM: 4110.73 MB
Total Pagefile: 11755.23 MB
Available Pagefile: 9916.72 MB
Total Virtual: 4095.88 MB
Available Virtual: 3955.05 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:906.34 GB) (Free:749.5 GB) NTFS

========================= Users: ========================================

User accounts for \\MEDIA

Administrator            Chris                    Donna                   
Guest                   

**** End of log ****

 

 

malwarebytes anti spyware

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.01.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Donna :: MEDIA [administrator]

8/2/2013 11:25:20 AM
mbam-log-2013-08-02 (11-25-20).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 243738
Time elapsed: 3 minute(s), 11 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

 

malware rootkit-system log

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_35

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 3.191000 GHz
Memory total: 6164078592, free: 4669657088

Downloaded database version: v2013.08.02.05
Downloaded database version: v2013.07.29.01
Initializing...
------------ Kernel report ------------
     08/02/2013 09:28:20
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Mpfp.sys
\SystemRoot\System32\Drivers\TDI.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\ipfltdrv.sys
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\DRIVERS\e1k62x64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\system32\DRIVERS\ustor2k.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\RTL8192su.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8006160060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8005f7a050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8006160060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006160b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006160060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005f7a050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D59DEC34

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 1900734464

    Partition 2 type is Other (0x12)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1900941312  Numsec = 52583856

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1953505168-1953525168)...
Done!
Read File:  File "c:\programdata\avg2013\chjw\90ae0aedae0acba2.dat:495d3644-e7a1-4615-b8f4-117cfc6a2970" is sparse (flags = 32768)
Scan Interrupted
Scan was aborted.
=======================================

Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_0_2048_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_35

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 3.191000 GHz
Memory total: 6164078592, free: 4313284608

Downloaded database version: v2013.08.02.06
Initializing...
------------ Kernel report ------------
     08/02/2013 11:29:29
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Mpfp.sys
\SystemRoot\System32\Drivers\TDI.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\ipfltdrv.sys
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\DRIVERS\e1k62x64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\system32\DRIVERS\ustor2k.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\RTL8192su.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8006160060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8005f7a050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8006160060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006160b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006160060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005f7a050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D59DEC34

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 1900734464

    Partition 2 type is Other (0x12)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1900941312  Numsec = 52583856

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1953505168-1953525168)...
Done!
Read File:  File "c:\programdata\avg2013\chjw\90ae0aedae0acba2.dat:495d3644-e7a1-4615-b8f4-117cfc6a2970" is sparse (flags = 32768)
Scan finished
=======================================

Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_0_2048_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished

 

mbar-log-2013-08-02 (11-29-32)

 

Malwarebytes Anti-Rootkit BETA 1.06.0.1004
www.malwarebytes.org

Database version: v2013.08.02.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Donna :: MEDIA [administrator]

8/2/2013 11:29:32 AM
mbar-log-2013-08-02 (11-29-32).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 276689
Time elapsed: 9 minute(s), 12 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

 

rkill

Rkill 2.5.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/02/2013 11:38:58 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 08/02/2013 11:40:17 AM
Execution time: 0 hours(s), 1 minute(s), and 19 seconds(s)

 

 

something still seems wrong though because I cannot access the documents and settings folder. it says access denied. I am an administrator on this  machine.

 

Thanks for your help.



#4 Broni

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Posted 02 August 2013 - 11:18 AM

Documents and Settings in Win 7 is a hidden system folder. No reason to access it.

Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Hide protected operating system files.

 

Next...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

 


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif




#5 ddskorupski

ddskorupski
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Posted 02 August 2013 - 12:42 PM

TFC - Done

 

Junkware Removal Tool

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.3.0 (08.02.2013:1)
OS: Windows 7 Home Premium x64
Ran by Donna on Fri 08/02/2013 at 12:43:07.34
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

Suspicious HKCU\..\Run entries found. Trojan:JS/Medfos.B?

    Value Name          Type                             Value Data                    
========================================================================================
    Macromedia    REG_SZ    RUNDLL32.EXE C:\Users\Donna\AppData\Local\Macromedia\RWViewCursor.DLL,DllRegisterServer

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

Failed to delete: [Folder] "C:\Program Files (x86)\search results toolbar"

 

~~~ FireFox

Failed to delete: [Folder] "C:\Program Files (x86)\Mozilla Firefox\extensions\{1fd91a9c-410c-4090-bbcc-55d3450ef433}"
Failed to delete: [Folder] "C:\Program Files (x86)\Mozilla Firefox\extensions\{1fd91a9c-410c-4090-bbcc-55d3450ef433}"

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 08/02/2013 at 12:46:28.15
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

ESET online scanner

no threats found



#6 Broni

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Posted 02 August 2013 - 01:30 PM

AdwCleaner?


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif




#7 ddskorupski

ddskorupski
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Posted 02 August 2013 - 02:32 PM

oh, sorry

# AdwCleaner v2.306 - Logfile created 08/02/2013 at 12:35:20
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Donna - MEDIA
# Boot Mode : Normal
# Running from : C:\Users\Donna\Desktop\virus and malware tools\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Mozilla Firefox\extensions\{1FD91A9C-410C-4090-BBCC-55D3450EF433}
Deleted on reboot : C:\Program Files (x86)\Search Results Toolbar
Deleted on reboot : C:\ProgramData\Browser Manager
Folder Deleted : C:\Program Files (x86)\AVG Secure Search
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search

***** [Registry] *****

Key Deleted : HKCU\Software\APN DTX
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{377E5D4D-77E5-476A-8716-7E70A9272DA0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{377E5D4D-77E5-476A-8716-7E70A9272DA0}
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6A4BCABA-C437-4C76-A54E-AF31B8A76CB9}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{377E5D4D-77E5-476A-8716-7E70A9272DA0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{A40DC6C5-79D0-4CA8-A185-8FF989AF1115}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC1AC828-BB47-4361-AFB5-96EEE259DD87}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1B730ACF-26A3-447B-9994-14AEE0EB72CC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{377E5D4D-77E5-476A-8716-7E70A9272DA0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Search Results Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A40DC6C5-79D0-4CA8-A185-8FF989AF1115}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC1AC828-BB47-4361-AFB5-96EEE259DD87}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1B730ACF-26A3-447B-9994-14AEE0EB72CC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ApnUpdater
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16496

[OK] Registry is clean.

-\\ Mozilla Firefox v22.0 (en-US)

File : C:\Users\Donna\AppData\Roaming\Mozilla\Firefox\Profiles\16mo2uav.default\prefs.js

[OK] File is clean.

File : C:\Users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\zbz18ybf.default\prefs.js

Deleted : user_pref("avg.install.installDirPath", "C:\\ProgramData\\AVG Secure Search\\12.2.5.34");
Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Deleted : user_pref("keyword.URL", "hxxps://isearch.avg.com/search?cid=%7B63f77c30-aa69-4c23-8724-7ecd91e7f8ce[...]

*************************

AdwCleaner[S1].txt - [339 octets] - [02/08/2013 12:34:48]
AdwCleaner[S2].txt - [3827 octets] - [02/08/2013 12:35:20]

########## EOF - C:\AdwCleaner[S2].txt - [3887 octets] ##########



#8 Broni

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Posted 02 August 2013 - 02:51 PM

How is computer doing?

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB) and install one of two free alternatives:

- Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

- PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.


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