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19 replies to this topic

#1 shellfish!

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Posted 28 July 2013 - 09:17 AM

I just ran a malwarebytes scan and it found several instances of "pup.optional.defaulttab" in various locations in my computer.  Both before and after I ran the scan, I see this warning every time I open up Google Chrome.LurYRoe.png

 

Here is a copy of the mbam log after I ran the scan also.  Thank you for your assistance and expertise :)

Attached Files



BC AdBot (Login to Remove)

 


#2 nasdaq

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Posted 01 August 2013 - 09:12 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 nasdaq

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Posted 07 August 2013 - 08:05 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

#4 bloopie

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Posted 07 August 2013 - 09:47 PM

This topic has been re-opened at the request of the person who originally posted.

#5 shellfish!

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Posted 08 August 2013 - 03:48 PM

adwcleaner:

# AdwCleaner v2.306 - Logfile created 08/07/2013 at 22:34:22
# Updated 19/07/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : Shelly - JUBILEE
# Boot Mode : Normal
# Running from : C:\Users\Shelly\Downloads\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
File Deleted : C:\END
File Deleted : C:\Users\Shelly\AppData\Roaming\Mozilla\Firefox\Profiles\qbkbuxxu.default\searchplugins\Askcom.xml
File Deleted : C:\Users\Shelly\AppData\Roaming\Mozilla\Firefox\Profiles\qbkbuxxu.default\searchplugins\Conduit.xml
File Deleted : C:\Windows\Tasks\AmiUpdXp.job
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\DefaultTab
Folder Deleted : C:\Program Files\Shopping Sidekick Plugin
Folder Deleted : C:\Program Files\WhiteSmoke_New_V3
Folder Deleted : C:\ProgramData\APN
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\Users\Shelly\AppData\Local\Conduit
Folder Deleted : C:\Users\Shelly\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc
Folder Deleted : C:\Users\Shelly\AppData\Local\PackageAware
Folder Deleted : C:\Users\Shelly\AppData\Local\Shopping Sidekick Plugin
Folder Deleted : C:\Users\Shelly\AppData\Local\SwvUpdater
Folder Deleted : C:\Users\Shelly\AppData\Local\Temp\APN
Folder Deleted : C:\Users\Shelly\AppData\Local\Temp\CT3300196
Folder Deleted : C:\Users\Shelly\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Shelly\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Shelly\AppData\LocalLow\WhiteSmoke_New_V3
Folder Deleted : C:\Users\Shelly\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\Shelly\AppData\Roaming\Mozilla\Firefox\Profiles\qbkbuxxu.default\CT3300196
Folder Deleted : C:\Users\Shelly\AppData\Roaming\Mozilla\Firefox\Profiles\qbkbuxxu.default\extensions\{068969a9-46cd-4e38-9ddb-4939814a3e32}
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\Shopping Sidekick Plugin
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\WhiteSmoke_New_V3
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\DefaultTab
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\DefaultTab
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{068969A9-46CD-4E38-9DDB-4939814A3E32}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{068969A9-46CD-4E38-9DDB-4939814A3E32}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C91FA958-A258-427B-8DBF-1E87659FC6A8}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{068969A9-46CD-4E38-9DDB-4939814A3E32}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C91FA958-A258-427B-8DBF-1E87659FC6A8}
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3300196
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476}
Key Deleted : HKLM\SOFTWARE\Classes\Updater.AmiUpd
Key Deleted : HKLM\SOFTWARE\Classes\Updater.AmiUpd.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\DefaultTab
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc
Key Deleted : HKLM\Software\InfoAtoms
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7CC8EEAE-BBBC-4391-95D4-B36B972CD823}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B2745F20-AA3A-48BE-BB5A-53BA43D36A6A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{068969A9-46CD-4E38-9DDB-4939814A3E32}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C91FA958-A258-427B-8DBF-1E87659FC6A8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WhiteSmoke_New_V3 Toolbar
Key Deleted : HKLM\Software\WhiteSmoke_New_V3
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{068969A9-46CD-4E38-9DDB-4939814A3E32}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{068969A9-46CD-4E38-9DDB-4939814A3E32}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{068969A9-46CD-4E38-9DDB-4939814A3E32}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{068969A9-46CD-4E38-9DDB-4939814A3E32}]
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16496
 
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://search.conduit.com?SearchSource=10&CUI=UN25486689569341293&UM=2&ctid=CT3300196 --> hxxp://www.google.com
 
-\\ Mozilla Firefox v22.0 (en-US)
 
File : C:\Users\Shelly\AppData\Roaming\Mozilla\Firefox\Profiles\qbkbuxxu.default\prefs.js
 
Deleted : user_pref("CT3300196.FF19Solved", "true");
Deleted : user_pref("CT3300196.UserID", "UN29787479322630015");
Deleted : user_pref("CT3300196.browser.search.defaultthis.engineName", "true");
Deleted : user_pref("CT3300196.fullUserID", "UN29787479322630015.IN.20130806023229");
Deleted : user_pref("CT3300196.installDate", "06/08/2013 02:32:26");
Deleted : user_pref("CT3300196.installSessionId", "{F9798372-95E6-4BC3-BCE7-0B9A3BB31172}");
Deleted : user_pref("CT3300196.installSp", "false");
Deleted : user_pref("CT3300196.installerVersion", "1.5.4.5");
Deleted : user_pref("CT3300196.keyword", "true");
Deleted : user_pref("CT3300196.originalHomepage", "hxxp://xfinity.comcast.net/?cid=insDate11172012|hxxp://www.[...]
Deleted : user_pref("CT3300196.originalSearchAddressUrl", "");
Deleted : user_pref("CT3300196.originalSearchEngine", "Google");
Deleted : user_pref("CT3300196.originalSearchEngineName", "Ask.com");
Deleted : user_pref("CT3300196.searchRevert", "true");
Deleted : user_pref("CT3300196.searchUserMode", "2");
Deleted : user_pref("CT3300196.smartbar.homepage", "true");
Deleted : user_pref("CT3300196.versionFromInstaller", "10.16.9.6");
Deleted : user_pref("CT3300196.xpeMode", "0");
Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Deleted : user_pref("browser.search.defaultenginename", "WhiteSmoke New V3 Customized Web Search");
Deleted : user_pref("browser.search.defaultthis.engineName", "WhiteSmoke New V3 Customized Web Search");
Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3300196&CUI[...]
Deleted : user_pref("browser.search.order.1", "Ask.com");
Deleted : user_pref("browser.search.selectedEngine", "WhiteSmoke New V3 Customized Web Search");
Deleted : user_pref("browser.startup.homepage", "hxxp://search.conduit.com/?ctid=CT3300196&CUI=UN2978747932263[...]
Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");
Deleted : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3300196&SearchSource=2&CU[...]
Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3300196");
Deleted : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3300196&CUI=UN297874793[...]
Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT[...]
Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3300196");
Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3300196");
Deleted : user_pref("smartbar.machineId", "7GT/LSUS0RGJHS3NWQDVSAKKMNU/NKZUERH7WHL1SA4CAFYETA3DNQDXFA+7QDPT7UF[...]
 
-\\ Google Chrome v28.0.1500.95
 
File : C:\Users\Shelly\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
Deleted [l.3266] : urls_to_restore_on_startup = [ "hxxp://hambycomb.com/", "hxxp://yahoo.com/", "hxxp://facebook[...]
 
*************************
 
AdwCleaner[R1].txt - [6853 octets] - [12/01/2013 21:59:29]
AdwCleaner[S2].txt - [7256 octets] - [13/01/2013 00:10:32]
AdwCleaner[S3].txt - [9864 octets] - [07/08/2013 22:34:22]
 
########## EOF - C:\AdwCleaner[S3].txt - [9924 octets] ##########


Junkware Removal Tool (JRT) by Thisisu
Version: 5.3.8 (08.07.2013:4)
OS: Windows Vista ™ Home Premium x86
Ran by Shelly on Wed 08/07/2013 at 22:42:25.39
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{22222222-2222-2222-2222-220222182202}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{66666666-6666-6666-6666-660266186602}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Interface\{66666666-6666-6666-6666-660266186602}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{180780f0-b348-4b44-8210-94a8f3ee15b2}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{3C7AB0FB-304E-4397-B399-7244A3DF96B1}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{40E41200-2C48-473E-8AD6-BCA0627F1CE8}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E5D2F6DD-7FD7-478C-BFA2-4D17433FDF07}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\Shelly\appdata\local\visi_coupon"
Successfully deleted: [Empty Folder] C:\Users\Shelly\appdata\local\{4C840C09-1012-4EB2-9B79-BF70E60BDEEF}
Successfully deleted: [Empty Folder] C:\Users\Shelly\appdata\local\{698BA8EC-59CA-407F-8FE7-B104132EAC96}
Successfully deleted: [Empty Folder] C:\Users\Shelly\appdata\local\{91A99D94-A7CA-4E0D-8433-A8AD662B9B07}
Successfully deleted: [Empty Folder] C:\Users\Shelly\appdata\local\{B9CC7DC7-7E3E-457E-BFC9-ECFA870EC80D}
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\Shelly\AppData\Roaming\mozilla\firefox\profiles\qbkbuxxu.default\minidumps [6 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 08/07/2013 at 22:44:21.23
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#6 shellfish!

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Posted 08 August 2013 - 03:50 PM

.
 
 
 
 
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium 
Boot Device: \Device\HarddiskVolume3
Install Date: 12/29/2011 8:51:52 PM
System Uptime: 8/7/2013 10:36:16 PM (0 hours ago)
.
Motherboard: Dell Inc. |  | 0G848F
Processor: Intel® Celeron® CPU          900  @ 2.20GHz | Microprocessor | 2194/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 134 GiB total, 25.943 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 5.86 GiB free.
E: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 8.0
Adobe Reader X (10.1.7)
aioprnt
aioscnnr
Any Video Converter 5.0.6
AoA DVD Ripper
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
C4USelfUpdater
Canon MP495 series MP Drivers
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Color Efex Pro 3.0 Wacom Edition 3
Cricut Craft Room
Dell Touchpad
Dell Wireless WLAN Card Utility
ESET Online Scanner v3
essentials
Free AVI MPEG WMV MP4 FLV Video Joiner 5.1.2
Free Video Cutter 1.1
GIMP 2.8.6
GoldWave v5.66
Google Chrome
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
IDT Audio
Integrated Webcam Driver (1.00.02.0825)  
iTunes
Java 7 Update 25
Java Auto Updater
Malwarebytes Anti-Malware version 1.75.0.1300
Marvell Miniport Driver
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox 22.0 (x86 en-US)
Mozilla Maintenance Service
NETGEAR WNDA3100v2 wireless USB 2.0 adapter
ocr
OpenOffice.org 3.3
PDFCreator
Picturelife Sync Application
PreReq
QuickTime
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Skype™ 6.6
SUPERAntiSpyware
swMSM
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
VVCap 1.6
Wacom
WebTablet FB Plugin 32 bit
Windows Driver Package - FTDI CDM Driver Package (02/17/2009 2.04.16)
.
==== End Of File ===========================


#7 shellfish!

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Posted 08 August 2013 - 03:51 PM

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16496  BrowserJavaVersion: 10.25.2
Run by Shelly at 22:50:17 on 2013-08-07
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2008.1041 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_0145da1d\STacSV.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\Tablet\Pen\WTabletServiceCon.exe
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_0145da1d\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\NETGEAR\WNDA3100v2\WifiSvc.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\VVCap\VVCap.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\NETGEAR\WNDA3100v2\WNDA3100v2.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe
C:\Program Files\Tablet\Pen\WacomHost.exe
C:\Program Files\Tablet\Pen\Pen_Tablet.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\explorer.exe
C:\Windows\system32\notepad.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uURLSearchHooks: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - <orphaned>
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [VVCap] c:\program files\vvcap\VVCap.exe
uRun: [SPMTray] "c:\program files\pc speed maximizer\SPMTray.exe"
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [GoogleDriveSync] "c:\program files\google\drive\googledrivesync.exe" /autostart
uRun: [CF958EED5ABE98A9712CDA3B27192C6467EDA380._service_run] "c:\program files\google\chrome\application\chrome.exe" --type=service
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Conime] c:\windows\system32\conime.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wnda3100v2\WNDA3100v2.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
TCP: NameServer = 10.0.0.1
TCP: Interfaces\{5E4ED580-A7D0-4FC9-AA40-92F50E174CF5} : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{642ECE79-9B00-41CD-98D2-225182DF0DA1} : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{E2AFB4C9-002D-41DB-870B-EF29068957BE} : DHCPNameServer = 204.39.68.11 198.108.1.42 198.109.36.3
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\28.0.1500.95\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\shelly\appdata\roaming\mozilla\firefox\profiles\qbkbuxxu.default\
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\tabletplugins\npWacomTabletPlugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_224.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\drivers\SCMNdisP.sys [2012-11-9 21728]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2011-8-11 116608]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_0145da1d\AEstSrv.exe [2011-12-30 81920]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 WSWNDA3100v2;WSWNDA3100v2;c:\program files\netgear\wnda3100v2\WifiSvc.exe [2012-11-9 303360]
R2 WTabletServiceCon;Wacom Consumer Service;c:\program files\tablet\pen\WTabletServiceCon.exe [2013-1-22 528256]
R3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;c:\windows\system32\drivers\OA009Ufd.sys [2011-12-30 144672]
R3 OA009Vid;Creative Camera OA009 Function Driver;c:\windows\system32\drivers\OA009Vid.sys [2011-12-30 269216]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-6-21 162408]
S2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
S3 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files\adobe\elements organizer 8.0\PhotoshopElementsFileAgent.exe [2009-10-9 169312]
S3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\drivers\bcmwlhigh6.sys [2012-11-9 1074944]
S3 hidkmdf;KMDF Driver;c:\windows\system32\drivers\hidkmdf.sys [2013-1-22 11680]
S3 NPF;Netgroup Packet Filter;c:\windows\system32\drivers\npf.sys [2012-11-9 50704]
S3 WacHidRouter;Wacom Hid Router;c:\windows\system32\drivers\wachidrouter.sys [2013-1-22 70048]
S3 wacomrouterfilter;Wacom Router Filter Driver;c:\windows\system32\drivers\wacomrouterfilter.sys [2013-1-22 13728]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
S4 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\EKAiOHostService.exe [2011-12-19 394672]
.
=============== Created Last 30 ================
.
2013-08-08 02:42:20 -------- d-----w- c:\windows\ERUNT
2013-08-07 07:11:34 -------- d-----w- c:\windows\system32\MRT
2013-08-06 06:55:30 60872 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{7247eeaa-3659-4ae8-b59c-c78a0c15f005}\offreg.dll
2013-08-06 06:39:56 -------- d-----w- c:\users\shelly\appdata\roaming\Free AVI MPEG WMV MP4 FLV Video Joiner
2013-08-06 06:39:48 -------- d-----w- c:\program files\Free AVI MPEG WMV MP4 FLV Video Joiner
2013-08-06 06:35:23 7143960 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{7247eeaa-3659-4ae8-b59c-c78a0c15f005}\mpengine.dll
2013-08-06 06:31:31 -------- d-----w- c:\users\shelly\appdata\local\CRE
2013-08-06 06:31:27 -------- d-----w- c:\program files\Tomatosoft
2013-08-06 02:37:22 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin5.dll
2013-08-06 02:37:22 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin4.dll
2013-08-06 02:37:22 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin3.dll
2013-08-06 02:37:22 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin2.dll
2013-08-06 02:37:22 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin.dll
2013-08-06 02:37:22 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2013-08-06 02:37:22 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2013-08-06 02:37:22 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2013-08-06 02:37:22 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2013-08-06 02:37:22 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2013-07-29 23:55:22 -------- d-----w- c:\users\shelly\appdata\local\Picturelife
2013-07-21 17:29:46 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-07-19 17:27:18 -------- d-----w- c:\users\shelly\appdata\local\gtk-2.0
2013-07-11 18:16:48 -------- d-----w- c:\users\shelly\appdata\roaming\AnvSoft
2013-07-11 18:16:23 -------- d-----w- c:\program files\AnvSoft
2013-07-10 22:38:24 936960 ----a-w- c:\program files\common files\microsoft shared\ink\journal.dll
2013-07-10 22:38:23 983552 ----a-w- c:\program files\windows journal\JNTFiltr.dll
2013-07-10 22:38:23 964608 ----a-w- c:\program files\windows journal\JNWDRV.dll
2013-07-10 22:38:23 1218048 ----a-w- c:\program files\windows journal\NBDoc.DLL
2013-07-10 22:37:27 -------- d-----w- c:\users\shelly\appdata\local\Apps
2013-07-10 22:37:26 -------- d-----w- c:\users\shelly\appdata\local\Deployment
2013-07-10 22:36:36 798208 ----a-w- c:\windows\system32\FntCache.dll
2013-07-10 22:36:36 1069056 ----a-w- c:\windows\system32\DWrite.dll
2013-07-10 22:36:35 683008 ----a-w- c:\windows\system32\d2d1.dll
2013-07-10 22:36:35 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2013-07-10 22:36:35 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-07-10 22:36:35 189952 ----a-w- c:\windows\system32\d3d10core.dll
2013-07-10 22:36:35 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2013-07-10 22:36:35 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2013-07-10 22:36:35 1029120 ----a-w- c:\windows\system32\d3d10.dll
2013-07-10 22:36:31 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-10 17:50:58 2049024 ----a-w- c:\windows\system32\win32k.sys
2013-07-10 11:56:33 505344 ----a-w- c:\windows\system32\qedit.dll
.
==================== Find3M  ====================
.
2013-07-21 17:29:27 867240 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-07-21 17:29:27 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-06-12 01:46:24 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-12 01:46:24 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-29 01:50:14 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-05-29 01:41:52 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-05-29 01:41:08 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-05-29 01:37:15 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-05-29 01:36:09 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-05-29 01:33:22 2382848 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 22:51:20.92 ===============


#8 shellfish!

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Posted 08 August 2013 - 06:54 PM

Ok I think that is all of them.  Sorry I was away and didnt get them done sooner.



#9 nasdaq

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Posted 09 August 2013 - 07:43 AM

All the logs are clean.

Can you now post the SecurityCheck log.

Let me know if the problem persists.

#10 shellfish!

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Posted 09 August 2013 - 09:12 AM

When I run the security check program this is what I get:

 

 UNSUPPORTED OPERATING SYSTEM! ABORTED! (sorry for caps, but thats how it showed up in notepad)


Edited by shellfish!, 09 August 2013 - 09:14 AM.


#11 shellfish!

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Posted 09 August 2013 - 09:18 AM

Oh and I don't seem to be seeing the shopping sidekick plug in warning anymore :)



#12 nasdaq

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Posted 09 August 2013 - 10:32 AM

When I run the security check program this is what I get:

UNSUPPORTED OPERATING SYSTEM! ABORTED! (sorry for caps, but thats how it showed up in notepad)


Restart the computer normally. It should then run correctly.

#13 shellfish!

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Posted 09 August 2013 - 01:50 PM

ok got it:

 

Results of screen317's Security Check version 0.99.72  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 SUPERAntiSpyware     
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 25  
 Adobe Flash Player 11.7.700.224  
 Adobe Reader 10.1.7 Adobe Reader out of Date!  
 Mozilla Firefox 22.0 Firefox out of Date!  
 Google Chrome 28.0.1500.72  
 Google Chrome 28.0.1500.95  
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSASCui.exe 
 Windows Defender MSASCui.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 4 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 


#14 nasdaq

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Posted 10 August 2013 - 07:06 AM

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
<<<>>>


If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===

To remove AdwCleaner.

Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

If you decide to keep the AdwCleaner tool make sure to delete your version and download the latest before running it.

Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.
===

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#15 shellfish!

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Posted 10 August 2013 - 01:48 PM

I got this for the combofix/uninstal "windows cannot find combofix. Make sure you typed the name correctly and try again.  ?

 

http://vvcap.net/db/oqRqh2cc0s5jK8mWQypc.htp






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