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Multiple problems and slow speed on different devices


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11 replies to this topic

#1 jaysnzees

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Posted 16 July 2013 - 08:54 PM

I am using Windows XP,HomeEdition Version 2002, Service Pack 3.

AMD Athlon 64 X2 Dual Core Processor 3800+ 2.00 GHz, 3.43 GB of Ram

Firefox version 22.0.

 

We have noticed recently slow speed on our PC, Cell phones, laptop all connected to our wifi.

 

On this pc we have a search site called mysearchresults.com show up whenever we open a new tab.  There also an ASK.com search bar and a search bar that has the icon of the mysearchresults.com site.   Occasionally we get a small window pop up in the lower right corner ( where the taskbar is) that will play a video commercial.

This is also new, within that last few months these two things have started.

 

We notice alot more pop ups while on you tube, the video is jumpy while trying to scroll to the bottom of the page.  When you go to click on a link it seems to move forcing you to click on a pop up. 

 

I tested at speedtest.net and got a ping of 245, download speed of .19 and upload of .42.  I've been noticing a lot of 404 issues (im not sure what you call it...it says it cannot find where I wanted to go and leaves me at a search bar that says its powered by Bing.  (http://us.search.yahoo.com/404handler?src=toolbar&fr=slv502-tyc&type=&url=http%3A%2F%2Fwww.google.com%2F)

 

Mostly though we get...

 

Server not found
  Firefox can't find the server at att.yahoo.com.
 Check the address for typing errors such as
    ww.example.com instead of
    www.example.com
  If you are unable to load any pages, check your computer's network
    connection.
  If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.

 

I AVG Anti-Virus Free 2013, SAS and MBAM and they have all been updated as of today and have been ran and found verious items. 

 

My sons laptop has something the guys at Best Buy calles Sweet Packs.  I don't know if that's on here as well but I was hoping for some assistance. 

Thank you

 

 

 

 

 

 


What is thy bidding? My Master?

BC AdBot (Login to Remove)

 


#2 Broni

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Posted 16 July 2013 - 09:48 PM

One computer per topic please.

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif




#3 jaysnzees

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Posted 16 July 2013 - 11:02 PM

The Maleware Anti-Root kit link is bad.


What is thy bidding? My Master?

#4 Broni

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Posted 16 July 2013 - 11:36 PM

What do you mean by bad? Not working?

Works for me.

Uploaded the file for you here: http://www.sendspace.com/file/6syyb6


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif




#5 jaysnzees

jaysnzees
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  • Location:Illinois
  • Local time:12:28 PM

Posted 17 July 2013 - 12:17 AM


I found the anti root kit at major Geek, I think I have everything here...

 

 Results of screen317's Security Check version 0.99.69  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 AVG 2013     
 ESET Online Scanner v3   
 McAfee Security Scan Plus   
`````````Anti-malware/Other Utilities Check:`````````
 SUPERAntiSpyware     
 Malwarebytes Anti-Malware version 1.75.0.1300  
 CCleaner     
 JavaFX 2.1.1    
 Java 7 Update 21  
 Java version out of Date!
 Adobe Flash Player     11.7.700.224  
 Adobe Reader XI  
 Mozilla Firefox (22.0)
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe
 AVG avgrsx.exe
 AVG avgnsx.exe
 AVG avgemc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 34% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

Farbar Service Scanner Version: 13-07-2013
Ran by Family (administrator) on 16-07-2013 at 23:10:13
Running from "C:\Documents and Settings\Family\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************



Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit


**** End of log ****

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.07.11.08

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Family :: DELL-GB54B81JG8 [administrator]

7/16/2013 7:03:32 PM
mbam-log-2013-07-16 (19-03-32).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 340478
Time elapsed: 6 minute(s), 46 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Rkill 2.5.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 07/16/2013 11:15:49 PM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Documents and Settings\Family\Application Data\DefaultTab\DefaultTab\DTUpdate.exe (PID: 2020) [UP-HEUR]

1 proccess terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Reparse Point/Junctions Found (Most likely legitimate)!

     * C:\WINDOWS\Microsoft.NET\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a => C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_4.0.0.0_x-ww_29b51492 [Dir]
     * C:\WINDOWS\Microsoft.NET\assembly\GAC_MSIL\Microsoft.Workflow.Compiler\v4.0_4.0.0.0__31bf3856ad364e35 => C:\WINDOWS\WinSxS\MSIL_Microsoft.Workflow.Compiler_31bf3856ad364e35_4.0.0.0_x-ww_97359ba5 [Dir]

Checking Windows Service Integrity:

 * RpcSs => %SystemRoot%\system32\svchost.exe -k rpcss [Incorrect ImagePath]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 07/16/2013 11:16:50 PM
Execution time: 0 hours(s), 1 minute(s), and 0 seconds(s)


MiniToolBox by Farbar  Version: 13-07-2013
Ran by Family (administrator) on 16-07-2013 at 23:25:39
Running from "C:\Documents and Settings\Family\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Broadcom 440x 10/100 Integrated Controller = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : dell-gb54b81jg8

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : gateway.pace.com



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . : gateway.pace.com

        Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

        Physical Address. . . . . . . . . : 00-13-72-38-4E-07

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.69

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.254

        DHCP Server . . . . . . . . . . . : 192.168.1.254

        DNS Servers . . . . . . . . . . . : 192.168.1.254

        Lease Obtained. . . . . . . . . . : Tuesday, July 16, 2013 7:49:18 PM

        Lease Expires . . . . . . . . . . : Wednesday, July 17, 2013 7:49:18 PM

Server:  homeportal
Address:  192.168.1.254

DNS request timed out.
    timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.

Server:  homeportal
Address:  192.168.1.254

DNS request timed out.
    timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time=17ms TTL=128

Reply from 127.0.0.1: bytes=32 time=-17ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 17ms, Maximum = -17ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 13 72 38 4e 07 ...... Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254    192.168.1.69      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
      192.168.1.0    255.255.255.0     192.168.1.69    192.168.1.69      20
     192.168.1.69  255.255.255.255        127.0.0.1       127.0.0.1      20
    192.168.1.255  255.255.255.255     192.168.1.69    192.168.1.69      20
        224.0.0.0        240.0.0.0     192.168.1.69    192.168.1.69      20
  255.255.255.255  255.255.255.255     192.168.1.69    192.168.1.69      1
Default Gateway:     192.168.1.254
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [File Not found] ()
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/16/2013 08:12:07 PM) (Source: MsiInstaller) (User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (07/16/2013 03:12:02 PM) (Source: MsiInstaller) (User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (07/16/2013 10:12:02 AM) (Source: MsiInstaller) (User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (07/16/2013 05:12:04 AM) (Source: MsiInstaller) (User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (07/15/2013 11:12:03 PM) (Source: MsiInstaller) (User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (07/15/2013 06:12:04 PM) (Source: MsiInstaller) (User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (07/15/2013 01:12:04 PM) (Source: MsiInstaller) (User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (07/15/2013 08:12:04 AM) (Source: MsiInstaller) (User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (07/15/2013 03:12:05 AM) (Source: MsiInstaller) (User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (07/14/2013 10:12:03 PM) (Source: MsiInstaller) (User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.


System errors:
=============
Error: (07/16/2013 11:15:51 PM) (Source: Service Control Manager) (User: )
Description: The DefaultTabUpdate service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/16/2013 07:50:04 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Roxio Hard Drive Watcher 12 service to connect.

Error: (07/16/2013 07:50:04 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (07/16/2013 07:50:04 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (07/16/2013 07:50:04 PM) (Source: Service Control Manager) (User: )
Description: The Bonjour Service service failed to start due to the following error:
%%2

Error: (07/16/2013 07:50:04 PM) (Source: Service Control Manager) (User: )
Description: The Zune Bus Enumerator Driver service failed to start due to the following error:
%%2

Error: (07/16/2013 06:57:38 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Roxio Hard Drive Watcher 12 service to connect.

Error: (07/16/2013 06:57:38 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (07/16/2013 06:57:38 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (07/16/2013 06:57:38 PM) (Source: Service Control Manager) (User: )
Description: The Bonjour Service service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (07/16/2013 08:12:07 PM) (Source: MsiInstaller)(User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)

Error: (07/16/2013 03:12:02 PM) (Source: MsiInstaller)(User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)

Error: (07/16/2013 10:12:02 AM) (Source: MsiInstaller)(User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)

Error: (07/16/2013 05:12:04 AM) (Source: MsiInstaller)(User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)

Error: (07/15/2013 11:12:03 PM) (Source: MsiInstaller)(User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)

Error: (07/15/2013 06:12:04 PM) (Source: MsiInstaller)(User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)

Error: (07/15/2013 01:12:04 PM) (Source: MsiInstaller)(User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)

Error: (07/15/2013 08:12:04 AM) (Source: MsiInstaller)(User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)

Error: (07/15/2013 03:12:05 AM) (Source: MsiInstaller)(User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)

Error: (07/14/2013 10:12:03 PM) (Source: MsiInstaller)(User: DELL-GB54B81JG8)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)


=========================== Installed Programs ============================

7-Zip 9.20
Adobe AIR (Version: 3.5.0.1060)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
AMR to MP3 Converter 1.4
Any Audio Converter 3.3.8
Any Video Converter 3.3.4
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Ask Toolbar (Version: 1.15.15.0)
Ask Toolbar Updater (Version: 1.2.4.35882)
AVG 2013 (Version: 13.0.2904)
AVG 2013 (Version: 13.0.3204)
AVG 2013 (Version: 2013.0.2904)
AVIcodec (remove only)
BitTorrent (Version: 7.8.0.29676)
BitTorrentControl_v12 Toolbar (Version: 6.13.3.501)
Bonjour (Version: 3.0.0.10)
Broadcom 440x 10/100 Integrated Controller (Version: 10.04.01)
CCleaner (Version: 3.14)
Cobian Backup 10
CompuHost (Version: 1.0)
Conexant D850 56K V.9x DFVc Modem
Consumer Input Firefox Extension (remove only) (Version: 2.7.1.53)
Consumer Input Software (remove only) (Version: 2.7.1.7927)
Coupon Printer for Windows (Version: 5.0.0.0)
DefaultTab (Version: 1.3.1.0)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DVD Decrypter (Remove Only)
ESET Online Scanner v3
eSupport UndeletePlus 3.0.3.521
Express Burn
ffdshow [rev 2527] [2008-12-19] (Version: 1.0)
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
HP Deskjet 1050 J410 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 1050 J410 series Help (Version: 140.0.66.66)
HP Deskjet 1050 J410 series Product Improvement Study (Version: 22.50.231.0)
HP Deskjet 2050 J510 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 2050 J510 series Help (Version: 140.0.61.61)
HP Deskjet 2050 J510 series Product Improvement Study (Version: 22.50.231.0)
HP Photo Creations (Version: 1.0.0.3781)
HP Update (Version: 5.002.006.003)
InstaCodecs (Version: 1.0)
InstallIQ Updater (Version: 1.4.3.0)
iTunes (Version: 11.0.2.26)
Java 7 Update 21 (Version: 7.0.210)
JavaFX 2.1.1 (Version: 2.1.1)
LessTabs (Version: 1.7.1.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
McAfee Security Scan Plus (Version: 3.0.318.3)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft Office 2000 SR-1 Disc 2 (Version: 9.00.3821)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft Software Update for Web Folders  (English) 14 (Version: 14.0.6029.1000)
Microsoft User-Mode Driver Framework Feature Pack 1.9
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WinUsb 1.0
MixPad
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
NoteWorthy Composer 2 (Version: Demo Version 2.1)
NoteWorthy Composer 2 Viewer (Version: Version 2.5.4)
NVIDIA Drivers (Version: 1.10.57.35)
NVIDIA Install Application (Version: 2.1002.124.810)
NVIDIA Update Components (Version: 4.11.9)
PDFCreator (Version: 1.2.0)
Prism Video File Converter
QuickTime (Version: 7.73.80.64)
Recuva (Version: 1.43)
Roxio BackOnTrack (Version: 4.0)
Roxio BackOnTrackPE (Version: 4.0)
Roxio Burn - Secure (Version: 1.6)
Roxio CinePlayer (Version: 5.6)
Roxio CinePlayer Decoder Pack (Version: 4.3.0)
Roxio Creator 2011 Pro (Version: 1.3.166)
Roxio Creator 2011 Pro (Version: 13.0)
Roxio Creator 2011 Pro (Version: 6.0.0)
Roxio PhotoShow (Version: 6.0)
Roxio Video Capture USB (Version: 1.22.0000)
SelectionLinks (Version: 1.0)
SigmaTel Audio (Version: 5.10.4820.0)
SmartSound Common Data (Version: 1.1.0)
Star Trek Online
SUPERAntiSpyware (Version: 5.6.1020)
swMSM (Version: 12.0.0.1)
System Requirements Lab Test (Version: 5.0.6.0)
Tweaking.com - Windows Repair (All in One) (Version: 1.9.2)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VideoPad Video Editor
Vid-Saver Extension (Version: 1.24.151.151)
Vivitar Experience Image Manager
VLC media player 1.1.11 (Version: 1.1.11)
WavePad Sound Editor
WebFldrs XP (Version: 9.50.6513)
Winamp (Version: 5.63 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows XP Service Pack 3 (Version: 20080414.031525)
WinX DVD Ripper 5.5.8
WinZip 16.5 (Version: 16.5.10095)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 3518.42 MB
Available physical RAM: 2659.02 MB
Total Pagefile: 5400.95 MB
Available Pagefile: 4471.81 MB
Total Virtual: 2047.88 MB
Available Virtual: 1974.97 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:232.88 GB) (Free:153.75 GB) NTFS

========================= Users: ========================================

User accounts for \\DELL-GB54B81JG8

Administrator            ASPNET                   Family                   
Guest                    HelpAssistant            Jayydennn'sss            
Owner                    SUPPORT_388945a0         test                     
UpdatusUser              


**** End of log ****

Malwarebytes Anti-Rootkit BETA 1.06.0.1004
www.malwarebytes.org

Database version: v2013.07.17.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Family :: DELL-GB54B81JG8 [administrator]

7/17/2013 12:00:47 AM
mbar-log-2013-07-17 (00-00-47).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 345313
Time elapsed: 13 minute(s), 30 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1004

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.004000 GHz
Memory total: 3689328640, free: 2805841920

Downloaded database version: v2013.07.17.01
Downloaded database version: v2013.07.15.01
Initializing...
------------ Kernel report ------------
     07/17/2013 00:00:33
------------ Loaded modules -----------
\WINDOWS\system32\ntkrnlpa.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\System32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
pciide.sys
\WINDOWS\System32\DRIVERS\PCIIDEX.SYS
MountMgr.sys
ftdisk.sys
PartMgr.sys
VolSnap.sys
atapi.sys
nvgts.sys
\WINDOWS\system32\DRIVERS\SCSIPORT.SYS
disk.sys
\WINDOWS\System32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
sr.sys
PxHelp20.sys
KSecDD.sys
Ntfs.sys
NDIS.sys
SaibIa32.sys
SahdIa32.sys
Mup.sys
avgrkx86.sys
avglogx.sys
avgmfx86.sys
avgidshx.sys
\SystemRoot\System32\DRIVERS\processr.sys
\SystemRoot\system32\DRIVERS\nv4_mini.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\usbohci.sys
\SystemRoot\System32\DRIVERS\USBPORT.SYS
\SystemRoot\System32\DRIVERS\usbehci.sys
\SystemRoot\System32\DRIVERS\imapi.sys
\SystemRoot\System32\DRIVERS\cdrom.sys
\SystemRoot\System32\DRIVERS\redbook.sys
\SystemRoot\System32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\bcm4sbxp.sys
\SystemRoot\system32\DRIVERS\HSFHWBS2.sys
\SystemRoot\system32\DRIVERS\HSF_DP.sys
\SystemRoot\system32\DRIVERS\HSF_CNXT.sys
\SystemRoot\System32\Drivers\Modem.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\System32\DRIVERS\fdc.sys
\SystemRoot\System32\DRIVERS\audstub.sys
\SystemRoot\System32\DRIVERS\rasl2tp.sys
\SystemRoot\System32\DRIVERS\ndistapi.sys
\SystemRoot\System32\DRIVERS\ndiswan.sys
\SystemRoot\System32\DRIVERS\raspppoe.sys
\SystemRoot\System32\DRIVERS\raspptp.sys
\SystemRoot\System32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\psched.sys
\SystemRoot\System32\DRIVERS\msgpc.sys
\SystemRoot\System32\DRIVERS\ptilink.sys
\SystemRoot\System32\DRIVERS\raspti.sys
\SystemRoot\System32\DRIVERS\termdd.sys
\SystemRoot\System32\DRIVERS\kbdclass.sys
\SystemRoot\System32\DRIVERS\mouclass.sys
\SystemRoot\System32\DRIVERS\swenum.sys
\SystemRoot\System32\DRIVERS\update.sys
\SystemRoot\System32\DRIVERS\mssmbios.sys
\SystemRoot\System32\DRIVERS\flpydisk.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\DRIVERS\usbhub.sys
\SystemRoot\System32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\sthda.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\WINDOWS\system32\drivers\avgtpx86.sys
\SystemRoot\System32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\System32\DRIVERS\tcpip.sys
\SystemRoot\system32\DRIVERS\avgtdix.sys
\SystemRoot\System32\DRIVERS\ipnat.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\System32\drivers\ws2ifsl.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbios.sys
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
\SystemRoot\System32\Drivers\SaibVd32.sys
\SystemRoot\System32\DRIVERS\rdbss.sys
\SystemRoot\System32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\system32\DRIVERS\avgldx86.sys
\SystemRoot\System32\DRIVERS\hidusb.sys
\SystemRoot\System32\DRIVERS\HIDCLASS.SYS
\SystemRoot\System32\DRIVERS\mouhid.sys
\SystemRoot\System32\DRIVERS\kbdhid.sys
\SystemRoot\System32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\avgidsshimx.sys
\SystemRoot\system32\DRIVERS\avgidsdriverx.sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\System32\Drivers\Fastfat.SYS
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_nvgts.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\nv4_disp.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\WudfPf.sys
\SystemRoot\system32\DRIVERS\AegisP.sys
\SystemRoot\System32\DRIVERS\ndisuio.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\mdmxsdk.sys
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\SystemRoot\System32\Drivers\HTTP.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\??\C:\WINDOWS\system32\drivers\mbamswissarmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8aeea648
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Scsi\nvgts1Port0Path0Target0Lun0\
Lower Device Object: 0xffffffff8aeca030
Lower Device Driver Name: \Driver\nvgts\
<<<2>>>
Device number: 0, partition: 1
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8aeea648, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8af3d020, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8aeea648, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8aeeabb0, DeviceName: Unknown, DriverName: \Driver\SahdIa32\
DevicePointer: 0xffffffff8afc1bf8, DeviceName: \Device\00000067\, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8aeca030, DeviceName: \Device\Scsi\nvgts1Port0Path0Target0Lun0\, DriverName: \Driver\nvgts\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 1
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\system32\drivers...
<<<2>>>
Device number: 0, partition: 1
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D262D262

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 488375937
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-488377168-488397168)...
Done!
Read File:  File "c:\documents and settings\all users\application data\avg2013\chjw\ec43c01c43bea1b.dat:25be0a6a-522d-4773-9e32-9c5c22930d49" is sparse (flags = 32768)
Scan finished
=======================================


Removal queue found; removal started
Removing c:\documents and settings\all users\application data\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\documents and settings\all users\application data\malwarebytes' anti-malware (portable)\bootstrap_0_0_63_i.mbam...
Removing c:\documents and settings\all users\application data\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished
 


What is thy bidding? My Master?

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 35,000 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:28 AM

Posted 17 July 2013 - 06:41 PM

Looks clean so far.

 

p22002970.gif Uninstall McAfee Security Scan Plus, typical foistware.

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif




#7 jaysnzees

jaysnzees
  • Topic Starter

  • Members
  • 306 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Illinois
  • Local time:12:28 PM

Posted 18 July 2013 - 05:32 PM

# AdwCleaner v2.305 - Logfile created 07/18/2013 at 08:26:31
# Updated 11/07/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Family - DELL-GB54B81JG8
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Family\My Documents\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : DefaultTabUpdate

***** [Files / Folders] *****

Deleted on reboot : C:\Documents and Settings\Family\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\dednnpigldgdbpgcdpfppmlcnnbjciel
Deleted on reboot : C:\Documents and Settings\Family\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\dknkjnkhedbanphkkpbpcgoblmkbfhlf
File Deleted : C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\37toj65q.default\extensions\[email protected]
File Deleted : C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\37toj65q.default\searchplugins\Askcom.xml
File Deleted : C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\37toj65q.default\searchplugins\askcomsearch.xml
File Deleted : C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\37toj65q.default\searchplugins\search-here.xml
File Deleted : C:\Documents and Settings\Family\Local Settings\Application Data\Google\Chrome\User Data\Default\bprotectorpreferences
File Deleted : C:\WINDOWS\system32\roboot.exe
File Deleted : C:\WINDOWS\Tasks\Scheduled Update for Ask Toolbar.job
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Ask
Folder Deleted : C:\Documents and Settings\All Users\Application Data\boost_interprocess
Folder Deleted : C:\Documents and Settings\All Users\Application Data\PC Optimizer Pro
Folder Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\Media Finder
Folder Deleted : C:\Documents and Settings\Family\Application Data\DefaultTab
Folder Deleted : C:\Documents and Settings\Family\Application Data\Media Finder
Folder Deleted : C:\Documents and Settings\Family\Application Data\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\[email protected]
Folder Deleted : C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\37toj65q.default\CT3225826
Folder Deleted : C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\37toj65q.default\extensions\{b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14}
Folder Deleted : C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\37toj65q.default\extensions\[email protected]
Folder Deleted : C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\37toj65q.default\Smartbar
Folder Deleted : C:\Documents and Settings\Family\Application Data\PerformerSoft
Folder Deleted : C:\Documents and Settings\Family\Application Data\PriceGong
Folder Deleted : C:\Documents and Settings\Family\Local Settings\Application Data\AskToolbar
Folder Deleted : C:\Documents and Settings\Family\Local Settings\Application Data\BitTorrentControl_v12
Folder Deleted : C:\Documents and Settings\Family\Local Settings\Application Data\Conduit
Folder Deleted : C:\Documents and Settings\Family\Start Menu\Programs\PC Performer
Folder Deleted : C:\Documents and Settings\Jayydennn'sss\Local Settings\Application Data\AskToolbar
Folder Deleted : C:\Documents and Settings\Jayydennn'sss\Local Settings\Application Data\BitTorrentControl_v12
Folder Deleted : C:\Documents and Settings\Jayydennn'sss\Local Settings\Application Data\Conduit
Folder Deleted : C:\Documents and Settings\NetworkService\Local Settings\Application Data\BitTorrentControl_v12
Folder Deleted : C:\Documents and Settings\test\Local Settings\Application Data\AskToolbar
Folder Deleted : C:\Documents and Settings\test\Local Settings\Application Data\BitTorrentControl_v12
Folder Deleted : C:\Documents and Settings\test\Local Settings\Application Data\Conduit
Folder Deleted : C:\Program Files\Ask.com
Folder Deleted : C:\Program Files\BitTorrentControl_v12
Folder Deleted : C:\Program Files\Common Files\AVG Secure Search
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\Free Ride Games
Folder Deleted : C:\Program Files\HappyLyrics
Folder Deleted : C:\Program Files\OApps
Folder Deleted : C:\WINDOWS\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Deleted : HKCU\Software\82dd8be16ded13
Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\AskToolbar
Key Deleted : HKCU\Software\BitTorrentControl_v12
Key Deleted : HKCU\Software\Compete
Key Deleted : HKCU\Software\CompeteInc
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\Crossrider
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\DefaultTab
Key Deleted : HKCU\Software\Google\Chrome\Extensions\dknkjnkhedbanphkkpbpcgoblmkbfhlf
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\MediaFinder
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Download with &Media Finder
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110211181108}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B6AC5E3C-5CEB-4E72-B451-F0E1BA983C14}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110211181108}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B6AC5E3C-5CEB-4E72-B451-F0E1BA983C14}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E20AC1DB-792A-41CC-BC36-70C2EFE618C2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\PriceGong
Key Deleted : HKCU\Software\SmartBar
Key Deleted : HKCU\Toolbar
Key Deleted : HKLM\SOFTWARE\82dd8be16ded13
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\BitTorrentControl_v12
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{AC662AF2-4601-4A68-84DF-A3FE83F1A5F9}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C3110516-8EFC-49D6-8B72-69354F332062}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D97A8234-F2A2-4AD4-91D5-FECDB2C553AF}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{DBBBC528-9C8C-4051-9187-ED6F01A457C9}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{DD7C44CC-0F60-4FD9-A38F-5CF30D698AC2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\BrowserConnection.dll
Key Deleted : HKLM\SOFTWARE\Classes\AppID\CptUrlPassthru.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dca-api.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dca-bho.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DNSBHO.dll
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110211181108}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{60260024-AA48-4A2F-84DA-2C2DCB24AAD0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B6AC5E3C-5CEB-4E72-B451-F0E1BA983C14}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E20AC1DB-792A-41CC-BC36-70C2EFE618C2}
Key Deleted : HKLM\SOFTWARE\Classes\CptUrlPassthru.hxxpMonitor
Key Deleted : HKLM\SOFTWARE\Classes\CptUrlPassthru.hxxpMonitor.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021808.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021808.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021808.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021808.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Classes\dcabho.Dca
Key Deleted : HKLM\SOFTWARE\Classes\dcabho.Dca.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1
Key Deleted : HKLM\SOFTWARE\Classes\DnsBHO.BHO
Key Deleted : HKLM\SOFTWARE\Classes\DnsBHO.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\SOFTWARE\Classes\ilivid
Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{15527BF5-9729-49DC-889C-9F956983154C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1B730ACF-26A3-447B-9994-14AEE0EB72CC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{44B619BC-3D2B-4990-AA4F-9AA366921792}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DD05B915-F77B-474A-9D42-9FEEAF5475C4}
Key Deleted : HKLM\SOFTWARE\Classes\MF
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3225826
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{7BAB653D-88FB-4F60-AFC2-8E6FD59FAFF3}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C8758BC4-4581-48C7-BA38-C1A650477AE9}
Key Deleted : HKLM\Software\CompeteInc
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dednnpigldgdbpgcdpfppmlcnnbjciel
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dknkjnkhedbanphkkpbpcgoblmkbfhlf
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\lpmkgpnbiojfaoklbkpfneikocaobfai
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110211181108}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{1D5F8662-7616-4E9B-9160-BC7CDC61E05C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{21111111-1111-1111-1111-110211181108}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EE59218C-4A0F-4777-A357-41D418CE639F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\BitTorrentControl_v12 Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\DefaultTab
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SavingsApp
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110211181108}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B6AC5E3C-5CEB-4E72-B451-F0E1BA983C14}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{E20AC1DB-792A-41CC-BC36-70C2EFE618C2}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0CFE535C35F99574E8340BFA75BF92C2
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\120DFADEB50841F408F04D2A278F9509
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2BDF3E992C0908741B7C11F4B4E0F775
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6B3BC4CF5ECE1F54BBA174C13A1AB907
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B5BAE2ED018083A4C8DA86D6E3F4B024
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BEABAA33A5E68374DBF197F2A00CD011
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CB61AF52AD64B6B45930BE969F316720
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BitTorrentControl_v12 Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
Key Deleted : HKLM\Software\pc optimizer pro
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{B6AC5E3C-5CEB-4E72-B451-F0E1BA983C14}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{B6AC5E3C-5CEB-4E72-B451-F0E1BA983C14}]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Media Finder]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{B6AC5E3C-5CEB-4E72-B451-F0E1BA983C14}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.ask.com/?l=dis&o=APN10111&gct=hp --> hxxp://www.google.com

-\\ Mozilla Firefox v22.0 (en-US)

File : C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\37toj65q.default\prefs.js

C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\37toj65q.default\user.js ... Deleted !

Deleted : user_pref("CT3225826.129298377185919347.isToggled_item0_12", "true");
Deleted : user_pref("CT3225826.BT_Stats.enc", "eyJsYXN0X2xvZyI6MTM1NjEyNDUzMywidXVpZCI6MjkyMDk2MTMyMzI2NjA4LCJ[...]
Deleted : user_pref("CT3225826.BT_Usage.enc", "eyJ1dWlkIjoyOTIwOTYxMzIzMjY2MDgsInNlcV9pZCI6MX0=");
Deleted : user_pref("CT3225826.CBOpenMAMSettings.enc", "MA==");
Deleted : user_pref("CT3225826.ENABALE_HISTORY", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3225826.ENABLE_RETURN_WEB_SEARCH_ON_THE_PAGE", "{\"dataType\":\"string\",\"data\":\"tru[...]
Deleted : user_pref("CT3225826.FirstTime", "true");
Deleted : user_pref("CT3225826.FirstTimeFF3", "true");
Deleted : user_pref("CT3225826.LoginRevertSettingsEnabled", true);
Deleted : user_pref("CT3225826.RevertSettingsEnabled", true);
Deleted : user_pref("CT3225826.UserID", "UN58943988554522232");
Deleted : user_pref("CT3225826.addressBarTakeOverEnabledInHidden", "true");
Deleted : user_pref("CT3225826.autoDisableScopes", 0);
Deleted : user_pref("CT3225826.cbcountry_001.enc", "VVM=");
Deleted : user_pref("CT3225826.cbfirsttime.enc", "RnJpIERlYyAyMSAyMDEyIDE1OjE1OjI4IEdNVC0wNjAwIChDZW50cmFsIFN0[...]
Deleted : user_pref("CT3225826.countryCode", "US");
Deleted : user_pref("CT3225826.defaultSearch", "false");
Deleted : user_pref("CT3225826.enableAlerts", "always");
Deleted : user_pref("CT3225826.enableFix404ByUser", "FALSE");
Deleted : user_pref("CT3225826.enableSearchFromAddressBar", "false");
Deleted : user_pref("CT3225826.firstTimeDialogOpened", "true");
Deleted : user_pref("CT3225826.fixPageNotFoundError", "true");
Deleted : user_pref("CT3225826.fixPageNotFoundErrorByUser", "true");
Deleted : user_pref("CT3225826.fixPageNotFoundErrorInHidden", "true");
Deleted : user_pref("CT3225826.fixUrls", true);
Deleted : user_pref("CT3225826.fullUserID", "UN58943988554522232.UP.20130709022836");
Deleted : user_pref("CT3225826.hxxp___toolbar_utorrent_com.APP_WIN_FEATURES.enc", "cmVzaXphYmxlPTAsc2F2ZXJlc2l[...]
Deleted : user_pref("CT3225826.installType", "xpe");
Deleted : user_pref("CT3225826.isCheckedStartAsHidden", true);
Deleted : user_pref("CT3225826.isEnableAllDialogs", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3225826.isFirstTimeToolbarLoading", "false");
Deleted : user_pref("CT3225826.isNewTabEnabled", false);
Deleted : user_pref("CT3225826.isPerformedSmartBarTransition", "true");
Deleted : user_pref("CT3225826.isToolbarShrinked", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3225826.isWelcomPage", "{\"dataType\":\"boolean\",\"data\":\"true\"}");
Deleted : user_pref("CT3225826.lastNewTabSettings", "{\"isEnabled\":false,\"newTabUrl\":\"hxxp://search.condui[...]
Deleted : user_pref("CT3225826.lastVersion", "10.16.4.519");
Deleted : user_pref("CT3225826.migrateAppsAndComponents", true);
Deleted : user_pref("CT3225826.navigationAliasesJson", "{\"EB_SEARCH_TERM\":\"\",\"EB_MAIN_FRAME_URL\":\"hxxp%[...]
Deleted : user_pref("CT3225826.openThankYouPage", "true");
Deleted : user_pref("CT3225826.openUninstallPage", "false");
Deleted : user_pref("CT3225826.revertSettingsEnabled", "false");
Deleted : user_pref("CT3225826.search.searchAppId", "129830626805552092");
Deleted : user_pref("CT3225826.search.searchCount", "0");
Deleted : user_pref("CT3225826.searchInNewTabEnabled", "false");
Deleted : user_pref("CT3225826.searchInNewTabEnabledByUser", "false");
Deleted : user_pref("CT3225826.searchInNewTabEnabledInHidden", "true");
Deleted : user_pref("CT3225826.searchProtector.notifyChanges", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3225826.searchSuggestEnabledByUser", "false");
Deleted : user_pref("CT3225826.selectToSearchBoxEnabled", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3225826.serviceLayer_service_login_isFirstLoginInvoked", "{\"dataType\":\"boolean\",\"d[...]
Deleted : user_pref("CT3225826.serviceLayer_service_login_loginCount", "{\"dataType\":\"number\",\"data\":\"4\[...]
Deleted : user_pref("CT3225826.serviceLayer_service_toolbarGrouping_activeCTID", "{\"dataType\":\"string\",\"d[...]
Deleted : user_pref("CT3225826.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"strin[...]
Deleted : user_pref("CT3225826.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"strin[...]
Deleted : user_pref("CT3225826.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data[...]
Deleted : user_pref("CT3225826.serviceLayer_service_usage_toolbarUsageCount", "{\"dataType\":\"number\",\"data[...]
Deleted : user_pref("CT3225826.serviceLayer_services_Configuration_lastUpdate", "1374147828109");
Deleted : user_pref("CT3225826.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1356124524040");
Deleted : user_pref("CT3225826.serviceLayer_services_appsMetadata_lastUpdate", "1356394026334");
Deleted : user_pref("CT3225826.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1356124525537");
Deleted : user_pref("CT3225826.serviceLayer_services_location_lastUpdate", "1373350081955");
Deleted : user_pref("CT3225826.serviceLayer_services_login_10.13.40.15_lastUpdate", "1358642938696");
Deleted : user_pref("CT3225826.serviceLayer_services_login_10.14.370.524_lastUpdate", "1364316468231");
Deleted : user_pref("CT3225826.serviceLayer_services_login_10.14.40.128_lastUpdate", "1359719345491");
Deleted : user_pref("CT3225826.serviceLayer_services_login_10.14.42.7_lastUpdate", "1360938482434");
Deleted : user_pref("CT3225826.serviceLayer_services_login_10.14.65.43_lastUpdate", "1363225146177");
Deleted : user_pref("CT3225826.serviceLayer_services_login_10.15.0.562_lastUpdate", "1368890499605");
Deleted : user_pref("CT3225826.serviceLayer_services_login_10.15.2.523_lastUpdate", "1373350080538");
Deleted : user_pref("CT3225826.serviceLayer_services_login_10.16.2.509_lastUpdate", "1372340664240");
Deleted : user_pref("CT3225826.serviceLayer_services_login_10.16.4.519_lastUpdate", "1374147831080");
Deleted : user_pref("CT3225826.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1356124525765");
Deleted : user_pref("CT3225826.serviceLayer_services_searchAPI_lastUpdate", "1374147829141");
Deleted : user_pref("CT3225826.serviceLayer_services_serviceMap_lastUpdate", "1374147827625");
Deleted : user_pref("CT3225826.serviceLayer_services_toolbarContextMenu_lastUpdate", "1356124525680");
Deleted : user_pref("CT3225826.serviceLayer_services_toolbarSettings_lastUpdate", "1374147827859");
Deleted : user_pref("CT3225826.serviceLayer_services_translation_lastUpdate", "1372464395941");
Deleted : user_pref("CT3225826.settingsINI", true);
Deleted : user_pref("CT3225826.shouldFirstTimeDialog", "false");
Deleted : user_pref("CT3225826.showToolbarPermission", "false");
Deleted : user_pref("CT3225826.smartbar.CTID", "CT3225826");
Deleted : user_pref("CT3225826.smartbar.Uninstall", "0");
Deleted : user_pref("CT3225826.smartbar.isHidden", true);
Deleted : user_pref("CT3225826.smartbar.toolbarName", "BitTorrentControl_v12 ");
Deleted : user_pref("CT3225826.startPage", "false");
Deleted : user_pref("CT3225826.toolbarBornServerTime", "22-12-2012");
Deleted : user_pref("CT3225826.toolbarCurrentServerTime", "18-7-2013");
Deleted : user_pref("CT3225826.toolbarLoginClientTime", "Thu Mar 14 2013 08:40:39 GMT-0500 (Central Daylight T[...]
Deleted : user_pref("CT3225826.url_history0001.enc", "aHR0cDovL3d3dy5mYWNlYm9vay5jb20vIzo6OmNsaWNraGFuZGxlcjo6[...]
Deleted : user_pref("CT3225826_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\"[...]
Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Deleted : user_pref("browser.search.defaultenginename", "Ask.com");
Deleted : user_pref("browser.search.order.1", "Ask.com");
Deleted : user_pref("browser.search.selectedEngine", "Ask.com");
Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");
Deleted : user_pref("extensions.crossriderapp21808.adsOldValue", -1);
Deleted : user_pref("smartbar.machineId", "+LREBHJDD0ZB0EMJ3PHW4S62JVP6HVQYKCRKV7XTXEHRR1UGRGALUQEWAEWJ1ZZCFVC[...]

File : C:\Documents and Settings\test\Application Data\Mozilla\Firefox\Profiles\hitjag7g.default\prefs.js

Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Deleted : user_pref("browser.search.defaultenginename", "Ask.com");
Deleted : user_pref("browser.search.order.1", "Ask.com");
Deleted : user_pref("browser.search.selectedEngine", "Ask.com");
Deleted : user_pref("browser.startup.homepage", "hxxp://www.ask.com/?l=dis&o=APN10111&gct=hp");
Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");
Deleted : user_pref("extensions.crossriderapp21808.adsOldValue", -1);
Deleted : user_pref("keyword.URL", "hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=NCH2&o=APN10111&loca[...]

File : C:\Documents and Settings\Jayydennn'sss\Application Data\Mozilla\Firefox\Profiles\cmv1yy6b.default\prefs.js

Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Deleted : user_pref("browser.search.defaultenginename", "Ask.com");
Deleted : user_pref("browser.search.order.1", "Ask.com");
Deleted : user_pref("browser.search.selectedEngine", "Ask.com");
Deleted : user_pref("browser.startup.homepage", "hxxp://www.ask.com/?l=dis&o=APN10111&gct=hp");
Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");
Deleted : user_pref("keyword.URL", "hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=NCH2&o=APN10111&loca[...]

-\\ Google Chrome v [Unable to get version]

File : C:\Documents and Settings\Family\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

Deleted [l.40] : icon_url = "hxxps://isearch.avg.com/favicon.ico",
Deleted [l.43] : keyword = "isearch.avg.com",
Deleted [l.46] : search_url = "hxxps://isearch.avg.com/search?cid={5DD29B8E-DB8D-4637-8400-D1CDBC40361C}&mid=&[...]

File : C:\Documents and Settings\Jayydennn'sss\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [1818 octets] - [18/10/2012 21:01:40]
AdwCleaner[S2].txt - [30542 octets] - [18/07/2013 08:26:31]

########## EOF - C:\AdwCleaner[S2].txt - [30603 octets] ##########
 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.1.6 (07.17.2013:4)
OS: Microsoft Windows XP x86
Ran by Family on Thu 07/18/2013 at  8:30:59.15
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\consumer input update



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{22222222-2222-2222-2222-220222182208}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{55555555-5555-5555-5555-550255185508}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{66666666-6666-6666-6666-660266186608}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550255185508}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660266186608}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5F10D316-79BC-4452-994D-79575A167AF6}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E3D94FF4-DB18-4C97-A353-3086A45EB28B}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1C8501DD-5580-48AB-B25C-6D5DBE835A6A}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3178A392-8963-471E-B7A2-969CB58D6496}



~~~ Files

Successfully deleted: [File] C:\eula.1028.txt
Successfully deleted: [File] C:\eula.1031.txt
Successfully deleted: [File] C:\eula.1033.txt
Successfully deleted: [File] C:\eula.1036.txt
Successfully deleted: [File] C:\eula.1040.txt
Successfully deleted: [File] C:\eula.1041.txt
Successfully deleted: [File] C:\eula.1042.txt
Successfully deleted: [File] C:\eula.2052.txt
Successfully deleted: [File] C:\install.res.1028.dll
Successfully deleted: [File] C:\install.res.1031.dll
Successfully deleted: [File] C:\install.res.1033.dll
Successfully deleted: [File] C:\install.res.1036.dll
Successfully deleted: [File] C:\install.res.1040.dll
Successfully deleted: [File] C:\install.res.1041.dll
Successfully deleted: [File] C:\install.res.1042.dll
Successfully deleted: [File] C:\install.res.2052.dll
Successfully deleted: [File] C:\install.res.3082.dll
Successfully deleted: [File] "C:\WINDOWS\couponprinter.ocx"



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\big fish games"
Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\w3i"
Successfully deleted: [Folder] "C:\Documents and Settings\Family\Application Data\goforfiles"
Successfully deleted: [Folder] "C:\Program Files\consumer input"
Successfully deleted: [Folder] "C:\Program Files\goforfiles"
Successfully deleted: [Folder] "C:\Program Files\w3i"
Successfully deleted: [Folder] "C:\WINDOWS\system32\ai_recyclebin"



~~~ FireFox

Successfully deleted: [Folder] "C:\Program Files\Mozilla Firefox\extensions\[email protected]"
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions\\[email protected]
Successfully deleted the following from C:\Documents and Settings\Family\Application Data\mozilla\firefox\profiles\37toj65q.default\prefs.js

user_pref("extensions.defaulttab.lastUsed", 1364652459);





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 07/18/2013 at  8:33:59.60
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


What is thy bidding? My Master?

#8 Broni

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Posted 18 July 2013 - 07:56 PM

Eset?


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#9 jaysnzees

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Posted 19 July 2013 - 08:59 AM

i'll run it again.  I ran it and went to sleep (i work nights) and woke up and sent the reply.  later my son said he clicked finish on eset, so I don't know what it said. 


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#10 Broni

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Posted 19 July 2013 - 06:50 PM

OK...


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#11 jaysnzees

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Posted 20 July 2013 - 08:10 AM

The ESET found nothing so there is nothing to report. 

 

I've noticed a few things that are better so far.   The little window that played commercials is kaput and the "open new tab" does just that instead of bringing me to a search page.


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#12 Broni

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Posted 20 July 2013 - 10:37 AM

Good :)

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

 

=====================================

 

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/
Windows 8: http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/#disable

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


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