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Internet Explorer has stopped working after virus removal


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13 replies to this topic

#1 jragan18

jragan18

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  • 11 posts
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  • Local time:12:21 AM

Posted 10 July 2013 - 10:24 AM

Hi,

 

My Windows Vista PC got the Security Shield virus and I followed the steps on the Malware Removal Guide from this page: http://www.bleepingcomputer.com/virus-removal/remove-security-shield, but my Internet Explorer will not work now. It keeps saying that the program has failed and windows tries to solve the problem but failes to do so.

 

I also had my IT Manager look at it and he did some things to it before I tried to remove the virus myself.

 

I tried un-installing IE 9 and using IE 8 but the same problem persists. I did a "sfc /scannow" in the cmd, and it found corrupt files and repaired the items that it found, but still IE will not open.

 

I do not have another web browser installed on this PC.

 

Please help!

_________________________________________________________________________________

 

I was told to Re-Post the above per boopme, from http://www.bleepingcomputer.com/forums/t/499896/internet-explorer-has-stopped-working-after-virus-removal/

_________________________________________________________________________________

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16490
Run by Melissa at 10:48:24 on 2013-07-10
Microsoft® Windows Vista™ Business   6.0.6002.2.1252.1.1033.18.3325.1866 [GMT -4:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\atashost.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Pervasive Software\PSQL\bin\w3dbsmgr.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\acrotray.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\Dell\PanelMgr\SSMMgr.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\dlpsp.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Updater\dlupdr.exe
C:\Program Files\Multi-Tech Systems\FaxFinder Client Software\FaxFinderClient.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Multi-Tech Systems\FaxFinder Client Software\FaxFinderPrintCap.exe
C:\Windows\system32\msiexec.exe
C:\Program Files\Microsoft Fix it Center\Matsvc.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k swprv
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://edge1
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Adobe Acrobat Create PDF Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 10.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 11.0\acrobat\Acrotray.exe"
mRun: [Windows Mobile-based device management] c:\windows\windowsmobile\wmdSync.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Dell PanelMgr] c:\windows\dell\panelmgr\SSMMgr.exe /autorun
mRun: [CDAServer] c:\program files\common files\common desktop agent\CDASrv.exe
mRun: [DLPSP] "c:\program files\dell printers\additional color laser software\status monitor\DLPSP.EXE"
mRun: [DLUPDR] "c:\program files\dell printers\additional color laser software\updater\DLUPDR.EXE"
mRun: [DLQLU] "c:\program files\dell printers\additional color laser software\launcher\DLQLU.EXE" /S
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [PeachtreePrefetcher.exe] "c:\progra~1\sage\peacht~1\PeachtreePrefetcher.exe" /configfile:peachtreeprefetcher.winstart.config
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\faxfin~1.lnk - c:\program files\multi-tech systems\faxfinder client software\FaxFinderClient.exe
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~1\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.0.3 192.168.0.4
TCP: Interfaces\{B66AC7EE-B624-439D-804A-BD5EC378682A} : DHCPNameServer = 192.168.0.3 192.168.0.4
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-1-20 195296]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R2 atashost;WebEx Service Host for Support Center;c:\windows\system32\atashost.exe [2012-8-8 134456]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R2 DLSDB;Dell Printer Status Database;c:\program files\dell printers\additional color laser software\status monitor\dlsdbnt.exe [2013-3-14 226696]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 psqlWGE;Pervasive PSQL Workgroup Engine;c:\program files\pervasive software\psql\bin\w3dbsmgr.exe [2008-6-6 435496]
R2 SSPORT;SSPORT;c:\windows\system32\drivers\SSPORT.sys [2012-10-10 5120]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2013-1-18 383264]
R3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
R3 netr73;USB Wireless 802.11 b/g Adaptor Driver for Vista;c:\windows\system32\drivers\netr73.sys [2009-5-24 501248]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-10-4 16720]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2013-7-1 31560]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 100328]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-1-27 295232]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
S4 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
.
=============== Created Last 30 ================
.
2013-07-10 14:29:51 7068072 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{ee0a2890-feec-4c90-aa0a-a4c4f0dc79bd}\mpengine.dll
2013-07-09 21:12:45 -------- d-sh--w- C:\$RECYCLE.BIN
2013-07-02 13:25:45 -------- d-----w- c:\users\melissa\appdata\local\Dell
2013-07-01 18:26:21 -------- d-----w- c:\programdata\Sophos
2013-07-01 14:31:37 -------- d-----w- c:\users\melissa\appdata\local\FixItCenter
2013-07-01 13:40:35 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-07-01 13:40:17 31560 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2013-07-01 13:39:28 -------- d-----w- C:\Virus
2013-06-27 19:35:47 -------- d-----w- c:\users\melissa\appdata\roaming\Malwarebytes
2013-06-27 13:04:49 -------- d-sh--w- c:\windows\system32\%APPDATA%
2013-06-27 12:41:09 222208 ---ha-w- c:\windows\system32\Certasrv.dll
2013-06-27 12:38:18 -------- d-----w- c:\users\melissa\appdata\local\Netscape
2013-06-26 13:19:34 7068072 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-06-24 15:13:42 -------- d-----w- c:\users\melissa\appdata\local\ApplicationHistory
2013-06-24 15:09:19 -------- d-----w- c:\users\melissa\appdata\roaming\Peachtree
2013-06-24 15:07:21 -------- d-----w- c:\programdata\Aatrix Software
2013-06-24 15:06:08 -------- d-----w- c:\windows\Crystal
2013-06-24 15:02:56 -------- d-----w- c:\program files\Business Objects
2013-06-24 15:00:15 -------- d-----w- c:\programdata\Pervasive Software
2013-06-24 15:00:15 -------- d-----w- c:\program files\Pervasive Software
2013-06-24 14:59:31 -------- d-----w- c:\program files\Sage
2013-06-21 17:37:56 3833856 ----a-r- c:\windows\system32\cdintf300.dll
2013-06-21 17:34:12 -------- d-----w- c:\users\melissa\appdata\local\Deployment
2013-06-21 17:34:12 -------- d-----w- c:\users\melissa\appdata\local\Apps
2013-06-21 17:24:20 -------- d-----w- c:\program files\common files\Peach
2013-06-21 17:23:55 655872 ----a-w- c:\windows\system32\msvcr90.dll
2013-06-21 17:23:55 568832 ----a-w- c:\windows\system32\msvcp90.dll
2013-06-21 17:23:55 1156600 ----a-w- c:\windows\system32\MFC90.dll
2013-06-21 17:22:15 -------- d-----w- C:\Sage
2013-06-21 16:47:29 -------- d-----w- c:\users\melissa\appdata\local\Google
2013-06-21 16:46:21 -------- d-----w- c:\windows\PeachInst
2013-06-21 16:40:07 -------- d-----w- c:\users\melissa\appdata\roaming\FaxFinder Client Software
2013-06-21 16:40:01 -------- d-----w- c:\users\melissa\appdata\local\Adobe
2013-06-21 14:46:27 -------- d-----w- c:\program files\SureLC
2013-06-12 15:04:02 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-06-12 15:04:01 443904 ----a-w- c:\windows\system32\win32spl.dll
2013-06-12 15:04:01 37376 ----a-w- c:\windows\system32\printcom.dll
2013-06-12 15:03:57 985600 ----a-w- c:\windows\system32\crypt32.dll
2013-06-12 15:03:57 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-06-12 15:03:57 812544 ----a-w- c:\windows\system32\certutil.exe
2013-06-12 15:03:57 41984 ----a-w- c:\windows\system32\certenc.dll
2013-06-12 15:03:57 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-06-12 15:03:53 3603832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-06-12 15:03:53 3551096 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-06-12 15:03:47 24576 ----a-w- c:\windows\system32\cryptdlg.dll
.
==================== Find3M  ====================
.
2013-06-12 18:34:11 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-12 18:34:11 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-02 15:28:50 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-15 14:20:04 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-04-13 10:56:44 37376 ----a-w- c:\windows\system32\cdd.dll
.
============= FINISH: 10:49:12.50 ===============
 

 

Attached Files



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 17,200 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:11:21 PM

Posted 14 July 2013 - 09:51 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check..

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 jragan18

jragan18
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
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  • Local time:12:21 AM

Posted 16 July 2013 - 11:54 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.1.1 (07.15.2013:2)
OS: Windows Vista ™ Business x86
Ran by Melissa on Tue 07/16/2013 at 11:50:17.70
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 07/16/2013 at 11:51:52.92
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ComboFix 13-07-15.01 - Melissa 07/16/2013  11:57:44.1.4 - x86
Microsoft® Windows Vista™ Business   6.0.6002.2.1252.1.1033.18.3325.2302 [GMT -4:00]
Running from: c:\users\Melissa\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Melissa\AppData\Local\temp\exerb\exe9156.tmp
c:\users\Melissa\AppData\Local\Temp\exerb\exe9186.tmp
c:\users\Melissa\AppData\Local\temp\exerb\exe930D.tmp
c:\users\Melissa\AppData\Local\temp\exerb\exe933C.tmp
c:\users\Melissa\AppData\Local\Temp\exerb\exe935D.tmp
c:\users\Melissa\AppData\Local\Temp\exerb\exe9438.tmp
c:\users\Melissa\AppData\Local\Temp\exerb\exe9449.tmp
c:\users\Melissa\AppData\Local\temp\exerb\exe94C6.tmp
c:\users\Melissa\AppData\Local\temp\exerb\exe9573.tmp
c:\users\Melissa\AppData\Local\Temp\exerb\exe95D2.tmp
c:\users\Melissa\AppData\Local\Temp\exerb\exe96BD.tmp
c:\users\Melissa\AppData\Local\Temp\exerb\exe96EC.tmp
c:\users\Melissa\AppData\Local\Temp\exerb\exe96ED.tmp
c:\users\Melissa\AppData\Local\temp\exerb\exe96EE.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2013-06-16 to 2013-07-16  )))))))))))))))))))))))))))))))
.
.
2013-07-16 15:50 . 2013-07-16 15:50 -------- d-----w- c:\windows\ERUNT
2013-07-10 14:29 . 2013-06-12 04:18 7068072 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{EE0A2890-FEEC-4C90-AA0A-A4C4F0DC79BD}\mpengine.dll
2013-07-01 18:26 . 2013-07-01 18:26 -------- d-----w- c:\programdata\Sophos
2013-07-01 13:40 . 2013-07-01 14:13 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-07-01 13:40 . 2013-07-01 13:40 31560 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2013-07-01 13:39 . 2013-07-01 13:39 -------- d-----w- C:\Virus
2013-06-27 13:04 . 2013-06-27 13:04 -------- d-sh--w- c:\windows\system32\%APPDATA%
2013-06-27 12:41 . 2013-06-27 12:41 222208 ---ha-w- c:\windows\system32\Certasrv.dll
2013-06-26 13:19 . 2013-06-12 04:18 7068072 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-06-24 15:07 . 2013-06-24 15:07 -------- d-----w- c:\programdata\Aatrix Software
2013-06-24 15:06 . 2013-06-24 15:06 -------- d-----w- c:\windows\Crystal
2013-06-24 15:02 . 2013-06-24 15:03 -------- d-----w- c:\program files\Business Objects
2013-06-24 15:00 . 2013-06-24 15:00 -------- d-----w- c:\programdata\Pervasive Software
2013-06-24 15:00 . 2013-06-24 15:00 -------- d-----w- c:\program files\Pervasive Software
2013-06-24 14:59 . 2013-06-24 15:02 -------- d-----w- c:\program files\Sage
2013-06-21 17:37 . 2009-08-13 06:41 3833856 ----a-r- c:\windows\system32\cdintf300.dll
2013-06-21 17:24 . 2013-06-24 15:15 -------- d-----w- c:\program files\Common Files\Peach
2013-06-21 17:23 . 2001-01-01 04:00 655872 ----a-w- c:\windows\system32\msvcr90.dll
2013-06-21 17:23 . 2001-01-01 04:00 568832 ----a-w- c:\windows\system32\msvcp90.dll
2013-06-21 17:23 . 2001-01-01 04:00 1156600 ----a-w- c:\windows\system32\MFC90.dll
2013-06-21 17:22 . 2013-06-21 17:22 -------- d-----w- C:\Sage
2013-06-21 16:39 . 2013-06-28 15:06 -------- d-----w- c:\users\Melissa
2013-06-21 14:53 . 2013-06-21 14:53 -------- d-----w- c:\users\K-Lynn.MILNER
2013-06-21 14:46 . 2013-06-21 14:46 -------- d-----w- c:\program files\SureLC
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-12 18:34 . 2012-08-23 14:23 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-06-12 18:34 . 2011-10-06 19:57 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-08 04:37 . 2013-06-12 15:04 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-05-02 22:03 . 2013-06-12 15:03 3603832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-05-02 22:03 . 2013-06-12 15:03 3551096 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-05-02 15:28 . 2009-10-05 12:39 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-05-02 04:04 . 2013-06-12 15:04 443904 ----a-w- c:\windows\system32\win32spl.dll
2013-05-02 04:03 . 2013-06-12 15:04 37376 ----a-w- c:\windows\system32\printcom.dll
2013-04-24 04:00 . 2013-06-12 15:03 985600 ----a-w- c:\windows\system32\crypt32.dll
2013-04-24 04:00 . 2013-06-12 15:03 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-04-24 04:00 . 2013-06-12 15:03 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-04-24 04:00 . 2013-06-12 15:03 41984 ----a-w- c:\windows\system32\certenc.dll
2013-04-24 01:46 . 2013-06-12 15:03 812544 ----a-w- c:\windows\system32\certutil.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-10-25 4702208]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe" [2012-12-18 39136]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe" [2013-05-11 3478600]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2008-01-21 215552]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"Dell PanelMgr"="c:\windows\Dell\PanelMgr\SSMMgr.exe" [2010-08-04 632128]
"CDAServer"="c:\program files\Common Files\Common Desktop Agent\CDASrv.exe" [2010-12-17 332288]
"DLPSP"="c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE" [2012-04-11 902536]
"DLUPDR"="c:\program files\Dell Printers\Additional Color Laser Software\Updater\DLUPDR.EXE" [2012-04-11 1099072]
"DLQLU"="c:\program files\Dell Printers\Additional Color Laser Software\Launcher\DLQLU.EXE" [2012-04-11 1082688]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-09-20 444904]
"PeachtreePrefetcher.exe"="c:\progra~1\Sage\PEACHT~1\PeachtreePrefetcher.exe" [2011-10-25 28488]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
FaxFinder Client.lnk - c:\program files\Multi-Tech Systems\FaxFinder Client Software\FaxFinderClient.exe [2011-1-4 3592288]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2009-3-25 106560]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\policies\microsoft\windows\windowsupdate\au]
"NoAutoUpdate"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-3714153643-1727740776-2309665858-1125\Scripts\Logon\0\0]
"Script"=f&nmap.bat
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-3714153643-1727740776-2309665858-2137\Scripts\Logon\0\0]
"Script"=f&nmap.bat
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-3714153643-1727740776-2309665858-2174\Scripts\Logon\0\0]
"Script"=f&nmap.bat
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-3714153643-1727740776-2309665858-2181\Scripts\Logon\0\0]
"Script"=f&nmap.bat
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-3714153643-1727740776-2309665858-2184\Scripts\Logon\0\0]
"Script"=f&nmap.bat
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG_TRAY]
2012-01-24 22:24 2416480 ----a-w- c:\program files\AVG\AVG2012\avgtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\FtLnSOP_setup]
2010-02-08 06:04 143360 ------w- c:\windows\twain_32\fjscan32\SOP\FtLnSOP.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSC]
2013-01-27 16:11 947152 ----a-w- c:\program files\Microsoft Security Client\msseces.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ    PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ    FontCache
WindowsMobile REG_MULTI_SZ    wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ    WcesComm RapiMgr
HPZ12 REG_MULTI_SZ    Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-16 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-23 18:34]
.
2013-07-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3714153643-1727740776-2309665858-2137Core.job
- c:\users\Erica\AppData\Local\Google\Update\GoogleUpdate.exe [2011-05-11 11:25]
.
2013-07-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3714153643-1727740776-2309665858-2137UA.job
- c:\users\Erica\AppData\Local\Google\Update\GoogleUpdate.exe [2011-05-11 11:25]
.
2013-07-16 c:\windows\Tasks\User_Feed_Synchronization-{5D3E2947-ECD0-4628-A132-F9B4D8CF9884}.job
- c:\windows\system32\msfeedssync.exe [2013-07-01 21:59]
.
2013-07-16 c:\windows\Tasks\User_Feed_Synchronization-{DAC8A192-48AE-41E7-881C-FF1DEA2ADC27}.job
- c:\windows\system32\msfeedssync.exe [2013-07-01 21:59]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://edge1
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.0.3 192.168.0.4
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-07-16 12:14
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nvvsvc.exe
c:\program files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\program files\NVIDIA Corporation\Display\nvxdsync.exe
c:\windows\system32\nvvsvc.exe
c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\windows\system32\atashost.exe
c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Pervasive Software\PSQL\bin\w3dbsmgr.exe
c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
c:\windows\RtHDVCpl.exe
c:\program files\NVIDIA Corporation\Display\nvtray.exe
c:\program files\Multi-Tech Systems\FaxFinder Client Software\FaxFinderPrintCap.exe
.
**************************************************************************
.
Completion time: 2013-07-16  12:17:46 - machine was rebooted
ComboFix-quarantined-files.txt  2013-07-16 16:17
ComboFix2.txt  2013-07-09 21:13
ComboFix3.txt  2012-02-28 20:38
.
Pre-Run: 332,162,019,328 bytes free
Post-Run: 332,025,384,960 bytes free
.
- - End Of File - - C6305483C9FD651552D2A32E6E6B1827
5C616939100B85E558DA92B899A0FC36
 

# AdwCleaner v2.305 - Logfile created 07/16/2013 at 11:41:45
# Updated 11/07/2013 by Xplode
# Operating system : Windows Vista ™ Business Service Pack 2 (32 bits)
# User : Melissa - KELLYVISTA
# Boot Mode : Normal
# Running from : C:\Users\Melissa\Desktop\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Users\Erica\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\Erica\AppData\LocalLow\MyWebSearch

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16490

[OK] Registry is clean.

*************************

AdwCleaner[R1].txt - [1973 octets] - [16/07/2013 11:40:36]
AdwCleaner[S1].txt - [1932 octets] - [16/07/2013 11:41:45]

########## EOF - C:\AdwCleaner[S1].txt - [1992 octets] ##########

 Results of screen317's Security Check version 0.99.69 
 Windows Vista Service Pack 2 x86 (UAC is enabled) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials     
AVG Anti-Virus Free Edition 2012  
 Antivirus up to date!  (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Java™ 6 Update 35 
 Java version out of Date!
 Adobe Reader 9 Adobe Reader out of Date!
 Adobe Reader 10.1.7 Adobe Reader out of Date! 
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 

_____________________________________________________

 

Internet Explorer seems to be working fine now, and so far there is no trace of a virus.

 

Thanks so much!



#4 jragan18

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Posted 16 July 2013 - 12:04 PM

Scratch that last statement.

 

Now I am getting this:

 

Windows Update

 

 Windows could not search for new updates

 

An error occured while checking for new updates for your computer.                       |Try again|

 

Error(s) found:

  Code 80096001    Windows update encountered an unknown error.


Edited by jragan18, 16 July 2013 - 12:05 PM.


#5 nasdaq

nasdaq

  • Malware Response Team
  • 17,200 posts
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  • Location:Montreal, QC. Canada
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Posted 16 July 2013 - 12:19 PM

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


#6 jragan18

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Posted 16 July 2013 - 12:32 PM

Farbar Service Scanner Version: 13-07-2013
Ran by Melissa (administrator) on 16-07-2013 at 13:32:31
Running from "C:\Users\Melissa\Desktop"
Microsoft® Windows Vista™ Business  Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"NoAutoUpdate"=DWORD:1

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Other Services:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll
[2013-06-12 11:03] - [2013-04-24 00:00] - 0133120 ____A (Microsoft Corporation) 3EDE4C1F9672C972479201544969ADCB

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****



#7 nasdaq

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Posted 16 July 2013 - 01:04 PM

Please run the SFC.EXE and post the log. Let me know if the problem persists.

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833

#8 jragan18

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Posted 16 July 2013 - 02:12 PM

2013-07-16 14:48:40, Info                  CSI    00000006 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:48:40, Info                  CSI    00000007 [SR] Beginning Verify and Repair transaction
2013-07-16 14:48:44, Info                  CSI    00000009 [SR] Verify complete
2013-07-16 14:48:44, Info                  CSI    0000000a [SR] Verifying 100 (0x00000064) components
2013-07-16 14:48:44, Info                  CSI    0000000b [SR] Beginning Verify and Repair transaction
2013-07-16 14:48:49, Info                  CSI    0000000d [SR] Verify complete
2013-07-16 14:48:49, Info                  CSI    0000000e [SR] Verifying 100 (0x00000064) components
2013-07-16 14:48:49, Info                  CSI    0000000f [SR] Beginning Verify and Repair transaction
2013-07-16 14:48:50, Info                  CSI    00000011 [SR] Verify complete
2013-07-16 14:48:51, Info                  CSI    00000012 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:48:51, Info                  CSI    00000013 [SR] Beginning Verify and Repair transaction
2013-07-16 14:48:52, Info                  CSI    00000015 [SR] Verify complete
2013-07-16 14:48:52, Info                  CSI    00000016 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:48:52, Info                  CSI    00000017 [SR] Beginning Verify and Repair transaction
2013-07-16 14:48:53, Info                  CSI    00000019 [SR] Verify complete
2013-07-16 14:48:53, Info                  CSI    0000001a [SR] Verifying 100 (0x00000064) components
2013-07-16 14:48:53, Info                  CSI    0000001b [SR] Beginning Verify and Repair transaction
2013-07-16 14:48:55, Info                  CSI    0000001d [SR] Verify complete
2013-07-16 14:48:55, Info                  CSI    0000001e [SR] Verifying 100 (0x00000064) components
2013-07-16 14:48:55, Info                  CSI    0000001f [SR] Beginning Verify and Repair transaction
2013-07-16 14:48:56, Info                  CSI    00000021 [SR] Verify complete
2013-07-16 14:48:56, Info                  CSI    00000022 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:48:56, Info                  CSI    00000023 [SR] Beginning Verify and Repair transaction
2013-07-16 14:48:57, Info                  CSI    00000025 [SR] Verify complete
2013-07-16 14:48:57, Info                  CSI    00000026 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:48:57, Info                  CSI    00000027 [SR] Beginning Verify and Repair transaction
2013-07-16 14:48:59, Info                  CSI    00000029 [SR] Verify complete
2013-07-16 14:48:59, Info                  CSI    0000002a [SR] Verifying 100 (0x00000064) components
2013-07-16 14:48:59, Info                  CSI    0000002b [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:00, Info                  CSI    0000002d [SR] Verify complete
2013-07-16 14:49:00, Info                  CSI    0000002e [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:00, Info                  CSI    0000002f [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:01, Info                  CSI    00000031 [SR] Verify complete
2013-07-16 14:49:02, Info                  CSI    00000032 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:02, Info                  CSI    00000033 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:03, Info                  CSI    00000035 [SR] Verify complete
2013-07-16 14:49:03, Info                  CSI    00000036 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:03, Info                  CSI    00000037 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:04, Info                  CSI    00000039 [SR] Verify complete
2013-07-16 14:49:04, Info                  CSI    0000003a [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:04, Info                  CSI    0000003b [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:06, Info                  CSI    0000003d [SR] Verify complete
2013-07-16 14:49:06, Info                  CSI    0000003e [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:06, Info                  CSI    0000003f [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:07, Info                  CSI    00000041 [SR] Verify complete
2013-07-16 14:49:07, Info                  CSI    00000042 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:07, Info                  CSI    00000043 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:09, Info                  CSI    00000045 [SR] Verify complete
2013-07-16 14:49:09, Info                  CSI    00000046 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:09, Info                  CSI    00000047 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:10, Info                  CSI    00000049 [SR] Verify complete
2013-07-16 14:49:10, Info                  CSI    0000004a [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:10, Info                  CSI    0000004b [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:12, Info                  CSI    0000004d [SR] Verify complete
2013-07-16 14:49:12, Info                  CSI    0000004e [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:12, Info                  CSI    0000004f [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:13, Info                  CSI    00000051 [SR] Verify complete
2013-07-16 14:49:13, Info                  CSI    00000052 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:13, Info                  CSI    00000053 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:15, Info                  CSI    00000055 [SR] Verify complete
2013-07-16 14:49:15, Info                  CSI    00000056 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:15, Info                  CSI    00000057 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:16, Info                  CSI    00000059 [SR] Verify complete
2013-07-16 14:49:16, Info                  CSI    0000005a [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:16, Info                  CSI    0000005b [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:17, Info                  CSI    0000005d [SR] Verify complete
2013-07-16 14:49:18, Info                  CSI    0000005e [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:18, Info                  CSI    0000005f [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:19, Info                  CSI    00000061 [SR] Verify complete
2013-07-16 14:49:19, Info                  CSI    00000062 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:19, Info                  CSI    00000063 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:21, Info                  CSI    00000065 [SR] Verify complete
2013-07-16 14:49:21, Info                  CSI    00000066 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:21, Info                  CSI    00000067 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:22, Info                  CSI    00000069 [SR] Verify complete
2013-07-16 14:49:22, Info                  CSI    0000006a [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:22, Info                  CSI    0000006b [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:24, Info                  CSI    0000006d [SR] Verify complete
2013-07-16 14:49:24, Info                  CSI    0000006e [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:24, Info                  CSI    0000006f [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:25, Info                  CSI    00000071 [SR] Verify complete
2013-07-16 14:49:25, Info                  CSI    00000072 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:25, Info                  CSI    00000073 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:27, Info                  CSI    00000075 [SR] Verify complete
2013-07-16 14:49:27, Info                  CSI    00000076 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:27, Info                  CSI    00000077 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:28, Info                  CSI    00000079 [SR] Verify complete
2013-07-16 14:49:28, Info                  CSI    0000007a [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:28, Info                  CSI    0000007b [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:30, Info                  CSI    0000007d [SR] Verify complete
2013-07-16 14:49:31, Info                  CSI    0000007e [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:31, Info                  CSI    0000007f [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:32, Info                  CSI    00000081 [SR] Verify complete
2013-07-16 14:49:32, Info                  CSI    00000082 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:32, Info                  CSI    00000083 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:33, Info                  CSI    00000085 [SR] Verify complete
2013-07-16 14:49:34, Info                  CSI    00000086 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:34, Info                  CSI    00000087 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:35, Info                  CSI    00000089 [SR] Verify complete
2013-07-16 14:49:35, Info                  CSI    0000008a [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:35, Info                  CSI    0000008b [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:39, Info                  CSI    0000008d [SR] Verify complete
2013-07-16 14:49:39, Info                  CSI    0000008e [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:39, Info                  CSI    0000008f [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:42, Info                  CSI    00000091 [SR] Verify complete
2013-07-16 14:49:42, Info                  CSI    00000092 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:42, Info                  CSI    00000093 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:46, Info                  CSI    00000095 [SR] Verify complete
2013-07-16 14:49:47, Info                  CSI    00000096 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:47, Info                  CSI    00000097 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:50, Info                  CSI    0000009a [SR] Verify complete
2013-07-16 14:49:50, Info                  CSI    0000009b [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:50, Info                  CSI    0000009c [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:54, Info                  CSI    0000009f [SR] Verify complete
2013-07-16 14:49:54, Info                  CSI    000000a0 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:54, Info                  CSI    000000a1 [SR] Beginning Verify and Repair transaction
2013-07-16 14:49:57, Info                  CSI    000000a3 [SR] Verify complete
2013-07-16 14:49:57, Info                  CSI    000000a4 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:49:57, Info                  CSI    000000a5 [SR] Beginning Verify and Repair transaction
2013-07-16 14:50:03, Info                  CSI    000000ad [SR] Verify complete
2013-07-16 14:50:03, Info                  CSI    000000ae [SR] Verifying 100 (0x00000064) components
2013-07-16 14:50:03, Info                  CSI    000000af [SR] Beginning Verify and Repair transaction
2013-07-16 14:50:09, Info                  CSI    000000b3 [SR] Verify complete
2013-07-16 14:50:10, Info                  CSI    000000b4 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:50:10, Info                  CSI    000000b5 [SR] Beginning Verify and Repair transaction
2013-07-16 14:50:13, Info                  CSI    000000b7 [SR] Verify complete
2013-07-16 14:50:14, Info                  CSI    000000b8 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:50:14, Info                  CSI    000000b9 [SR] Beginning Verify and Repair transaction
2013-07-16 14:50:17, Info                  CSI    000000bb [SR] Verify complete
2013-07-16 14:50:17, Info                  CSI    000000bc [SR] Verifying 100 (0x00000064) components
2013-07-16 14:50:17, Info                  CSI    000000bd [SR] Beginning Verify and Repair transaction
2013-07-16 14:50:22, Info                  CSI    000000bf [SR] Verify complete
2013-07-16 14:50:22, Info                  CSI    000000c0 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:50:22, Info                  CSI    000000c1 [SR] Beginning Verify and Repair transaction
2013-07-16 14:50:27, Info                  CSI    000000c5 [SR] Verify complete
2013-07-16 14:50:28, Info                  CSI    000000c6 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:50:28, Info                  CSI    000000c7 [SR] Beginning Verify and Repair transaction
2013-07-16 14:50:37, Info                  CSI    000000c9 [SR] Verify complete
2013-07-16 14:50:37, Info                  CSI    000000ca [SR] Verifying 100 (0x00000064) components
2013-07-16 14:50:37, Info                  CSI    000000cb [SR] Beginning Verify and Repair transaction
2013-07-16 14:50:51, Info                  CSI    000000cd [SR] Verify complete
2013-07-16 14:50:51, Info                  CSI    000000ce [SR] Verifying 100 (0x00000064) components
2013-07-16 14:50:51, Info                  CSI    000000cf [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:03, Info                  CSI    000000d1 [SR] Verify complete
2013-07-16 14:51:03, Info                  CSI    000000d2 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:03, Info                  CSI    000000d3 [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:07, Info                  CSI    000000d5 [SR] Verify complete
2013-07-16 14:51:07, Info                  CSI    000000d6 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:07, Info                  CSI    000000d7 [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:09, Info                  CSI    000000d9 [SR] Verify complete
2013-07-16 14:51:09, Info                  CSI    000000da [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:09, Info                  CSI    000000db [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:11, Info                  CSI    000000dd [SR] Verify complete
2013-07-16 14:51:12, Info                  CSI    000000de [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:12, Info                  CSI    000000df [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:22, Info                  CSI    000000fd [SR] Verify complete
2013-07-16 14:51:22, Info                  CSI    000000fe [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:22, Info                  CSI    000000ff [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:25, Info                  CSI    00000101 [SR] Verify complete
2013-07-16 14:51:25, Info                  CSI    00000102 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:25, Info                  CSI    00000103 [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:27, Info                  CSI    00000105 [SR] Verify complete
2013-07-16 14:51:27, Info                  CSI    00000106 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:27, Info                  CSI    00000107 [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:30, Info                  CSI    00000109 [SR] Verify complete
2013-07-16 14:51:30, Info                  CSI    0000010a [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:30, Info                  CSI    0000010b [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:35, Info                  CSI    0000010d [SR] Verify complete
2013-07-16 14:51:36, Info                  CSI    0000010e [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:36, Info                  CSI    0000010f [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:46, Info                  CSI    00000112 [SR] Verify complete
2013-07-16 14:51:46, Info                  CSI    00000113 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:46, Info                  CSI    00000114 [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:49, Info                  CSI    00000116 [SR] Verify complete
2013-07-16 14:51:50, Info                  CSI    00000117 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:50, Info                  CSI    00000118 [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:52, Info                  CSI    0000011a [SR] Verify complete
2013-07-16 14:51:52, Info                  CSI    0000011b [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:52, Info                  CSI    0000011c [SR] Beginning Verify and Repair transaction
2013-07-16 14:51:57, Info                  CSI    0000011e [SR] Verify complete
2013-07-16 14:51:58, Info                  CSI    0000011f [SR] Verifying 100 (0x00000064) components
2013-07-16 14:51:58, Info                  CSI    00000120 [SR] Beginning Verify and Repair transaction
2013-07-16 14:52:02, Info                  CSI    00000122 [SR] Verify complete
2013-07-16 14:52:02, Info                  CSI    00000123 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:52:02, Info                  CSI    00000124 [SR] Beginning Verify and Repair transaction
2013-07-16 14:52:09, Info                  CSI    00000126 [SR] Verify complete
2013-07-16 14:52:09, Info                  CSI    00000127 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:52:09, Info                  CSI    00000128 [SR] Beginning Verify and Repair transaction
2013-07-16 14:52:19, Info                  CSI    0000014d [SR] Verify complete
2013-07-16 14:52:19, Info                  CSI    0000014e [SR] Verifying 100 (0x00000064) components
2013-07-16 14:52:19, Info                  CSI    0000014f [SR] Beginning Verify and Repair transaction
2013-07-16 14:52:27, Info                  CSI    00000151 [SR] Verify complete
2013-07-16 14:52:28, Info                  CSI    00000152 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:52:28, Info                  CSI    00000153 [SR] Beginning Verify and Repair transaction
2013-07-16 14:52:49, Info                  CSI    00000155 [SR] Verify complete
2013-07-16 14:52:49, Info                  CSI    00000156 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:52:49, Info                  CSI    00000157 [SR] Beginning Verify and Repair transaction
2013-07-16 14:52:55, Info                  CSI    00000159 [SR] Verify complete
2013-07-16 14:52:55, Info                  CSI    0000015a [SR] Verifying 100 (0x00000064) components
2013-07-16 14:52:55, Info                  CSI    0000015b [SR] Beginning Verify and Repair transaction
2013-07-16 14:53:03, Info                  CSI    0000015d [SR] Verify complete
2013-07-16 14:53:03, Info                  CSI    0000015e [SR] Verifying 100 (0x00000064) components
2013-07-16 14:53:03, Info                  CSI    0000015f [SR] Beginning Verify and Repair transaction
2013-07-16 14:53:08, Info                  CSI    00000161 [SR] Verify complete
2013-07-16 14:53:08, Info                  CSI    00000162 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:53:08, Info                  CSI    00000163 [SR] Beginning Verify and Repair transaction
2013-07-16 14:53:13, Info                  CSI    00000165 [SR] Verify complete
2013-07-16 14:53:13, Info                  CSI    00000166 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:53:13, Info                  CSI    00000167 [SR] Beginning Verify and Repair transaction
2013-07-16 14:53:17, Info                  CSI    0000016a [SR] Verify complete
2013-07-16 14:53:18, Info                  CSI    0000016b [SR] Verifying 100 (0x00000064) components
2013-07-16 14:53:18, Info                  CSI    0000016c [SR] Beginning Verify and Repair transaction
2013-07-16 14:53:31, Info                  CSI    0000016e [SR] Verify complete
2013-07-16 14:53:31, Info                  CSI    0000016f [SR] Verifying 100 (0x00000064) components
2013-07-16 14:53:31, Info                  CSI    00000170 [SR] Beginning Verify and Repair transaction
2013-07-16 14:53:36, Info                  CSI    00000172 [SR] Verify complete
2013-07-16 14:53:37, Info                  CSI    00000173 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:53:37, Info                  CSI    00000174 [SR] Beginning Verify and Repair transaction
2013-07-16 14:53:42, Info                  CSI    00000176 [SR] Verify complete
2013-07-16 14:53:42, Info                  CSI    00000177 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:53:42, Info                  CSI    00000178 [SR] Beginning Verify and Repair transaction
2013-07-16 14:53:54, Info                  CSI    0000017a [SR] Verify complete
2013-07-16 14:53:54, Info                  CSI    0000017b [SR] Verifying 100 (0x00000064) components
2013-07-16 14:53:54, Info                  CSI    0000017c [SR] Beginning Verify and Repair transaction
2013-07-16 14:54:00, Info                  CSI    0000017e [SR] Verify complete
2013-07-16 14:54:00, Info                  CSI    0000017f [SR] Verifying 100 (0x00000064) components
2013-07-16 14:54:00, Info                  CSI    00000180 [SR] Beginning Verify and Repair transaction
2013-07-16 14:54:08, Info                  CSI    00000182 [SR] Verify complete
2013-07-16 14:54:09, Info                  CSI    00000183 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:54:09, Info                  CSI    00000184 [SR] Beginning Verify and Repair transaction
2013-07-16 14:54:19, Info                  CSI    00000187 [SR] Verify complete
2013-07-16 14:54:19, Info                  CSI    00000188 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:54:19, Info                  CSI    00000189 [SR] Beginning Verify and Repair transaction
2013-07-16 14:54:25, Info                  CSI    0000018b [SR] Verify complete
2013-07-16 14:54:25, Info                  CSI    0000018c [SR] Verifying 100 (0x00000064) components
2013-07-16 14:54:25, Info                  CSI    0000018d [SR] Beginning Verify and Repair transaction
2013-07-16 14:54:30, Info                  CSI    0000018f [SR] Verify complete
2013-07-16 14:54:30, Info                  CSI    00000190 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:54:30, Info                  CSI    00000191 [SR] Beginning Verify and Repair transaction
2013-07-16 14:54:35, Info                  CSI    00000193 [SR] Verify complete
2013-07-16 14:54:36, Info                  CSI    00000194 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:54:36, Info                  CSI    00000195 [SR] Beginning Verify and Repair transaction
2013-07-16 14:54:41, Info                  CSI    00000198 [SR] Verify complete
2013-07-16 14:54:41, Info                  CSI    00000199 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:54:41, Info                  CSI    0000019a [SR] Beginning Verify and Repair transaction
2013-07-16 14:54:46, Info                  CSI    0000019c [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store
2013-07-16 14:54:46, Info                  CSI    0000019e [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store
2013-07-16 14:54:47, Info                  CSI    000001a2 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store
2013-07-16 14:54:47, Info                  CSI    000001a4 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store
2013-07-16 14:54:48, Info                  CSI    000001aa [SR] Verify complete
2013-07-16 14:54:48, Info                  CSI    000001ab [SR] Verifying 100 (0x00000064) components
2013-07-16 14:54:48, Info                  CSI    000001ac [SR] Beginning Verify and Repair transaction
2013-07-16 14:54:55, Info                  CSI    000001ae [SR] Verify complete
2013-07-16 14:54:55, Info                  CSI    000001af [SR] Verifying 100 (0x00000064) components
2013-07-16 14:54:55, Info                  CSI    000001b0 [SR] Beginning Verify and Repair transaction
2013-07-16 14:55:02, Info                  CSI    000001b2 [SR] Verify complete
2013-07-16 14:55:02, Info                  CSI    000001b3 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:55:02, Info                  CSI    000001b4 [SR] Beginning Verify and Repair transaction
2013-07-16 14:55:06, Info                  CSI    000001b6 [SR] Verify complete
2013-07-16 14:55:06, Info                  CSI    000001b7 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:55:06, Info                  CSI    000001b8 [SR] Beginning Verify and Repair transaction
2013-07-16 14:55:11, Info                  CSI    000001ba [SR] Verify complete
2013-07-16 14:55:11, Info                  CSI    000001bb [SR] Verifying 100 (0x00000064) components
2013-07-16 14:55:11, Info                  CSI    000001bc [SR] Beginning Verify and Repair transaction
2013-07-16 14:55:16, Info                  CSI    000001be [SR] Verify complete
2013-07-16 14:55:17, Info                  CSI    000001bf [SR] Verifying 100 (0x00000064) components
2013-07-16 14:55:17, Info                  CSI    000001c0 [SR] Beginning Verify and Repair transaction
2013-07-16 14:55:22, Info                  CSI    000001c2 [SR] Verify complete
2013-07-16 14:55:22, Info                  CSI    000001c3 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:55:22, Info                  CSI    000001c4 [SR] Beginning Verify and Repair transaction
2013-07-16 14:55:26, Info                  CSI    000001c6 [SR] Verify complete
2013-07-16 14:55:27, Info                  CSI    000001c7 [SR] Verifying 100 (0x00000064) components
2013-07-16 14:55:27, Info                  CSI    000001c8 [SR] Beginning Verify and Repair transaction
2013-07-16 14:55:38, Info                  CSI    000001ca [SR] Verify complete
2013-07-16 14:55:39, Info                  CSI    000001cb [SR] Verifying 100 (0x00000064) components
2013-07-16 14:55:39, Info                  CSI    000001cc [SR] Beginning Verify and Repair transaction
2013-07-16 14:55:42, Info                  CSI    000001ce [SR] Verify complete
2013-07-16 14:55:42, Info                  CSI    000001cf [SR] Verifying 100 (0x00000064) components
2013-07-16 14:55:42, Info                  CSI    000001d0 [SR] Beginning Verify and Repair transaction
2013-07-16 14:55:47, Info                  CSI    000001d2 [SR] Verify complete
2013-07-16 14:55:47, Info                  CSI    000001d3 [SR] Verifying 87 (0x00000057) components
2013-07-16 14:55:47, Info                  CSI    000001d4 [SR] Beginning Verify and Repair transaction
2013-07-16 14:55:52, Info                  CSI    000001df [SR] Verify complete
2013-07-16 14:55:52, Info                  CSI    000001e0 [SR] Repairing 2 components
2013-07-16 14:55:52, Info                  CSI    000001e1 [SR] Beginning Verify and Repair transaction
2013-07-16 14:55:52, Info                  CSI    000001e3 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store
2013-07-16 14:55:52, Info                  CSI    000001e5 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store
2013-07-16 14:55:52, Info                  CSI    000001e9 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store
2013-07-16 14:55:52, Info                  CSI    000001eb [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store
2013-07-16 14:55:52, Info                  CSI    000001ef [SR] Repair complete
2013-07-16 14:55:52, Info                  CSI    000001f0 [SR] Committing transaction
2013-07-16 14:55:52, Info                  CSI    000001f1 [SR] Cannot commit interactively, there are boot critical components being repaired
2013-07-16 14:55:52, Info                  CSI    000001f2 [SR] Repairing 2 components
2013-07-16 14:55:52, Info                  CSI    000001f3 [SR] Beginning Verify and Repair transaction
2013-07-16 14:55:52, Info                  CSI    000001f5 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store
2013-07-16 14:55:52, Info                  CSI    000001f7 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store
2013-07-16 14:55:53, Info                  CSI    000001fb [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store
2013-07-16 14:55:53, Info                  CSI    000001fd [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store
2013-07-16 14:55:53, Info                  CSI    00000201 [SR] Repair complete
 

_____________________________________________________________________________

 

The same problem is still there.


Edited by jragan18, 16 July 2013 - 02:18 PM.


#9 nasdaq

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Posted 17 July 2013 - 06:57 AM

If you Gooble 80096001 error you will find out that there could be many reasons associated with this error.

How to easily fix 80096001 error?
http://www.wiki-errors.com/wiki-errors.php?wiki=80096001

Before you proceed to restore you system I suggest you create a new System point.
If something goes wrong you will be able to restore to this date.

The date you restore should be before you started having difficulties with this computer.

Windows 7 SYSTEM RESTORE
http://www.technospot.net/blogs/how-to-do-a-system-restore-in-windows-vista-and-windows-7/

or

http://www.bleepingcomputer.com/tutorials/tutorial143.html
===

#10 jragan18

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Posted 17 July 2013 - 08:10 AM

I Restored back to the earliest point on the list and it is giving me the same error.

_______________________________________________________________

EDIT:

 

I actually got a System Restore Error saying:

 

System Restore did not complete successfully. Your computer's system files and settings were not changed.

 

Details:

 

The Restore point was damaged or was deleted during the restore.


Edited by jragan18, 17 July 2013 - 08:15 AM.


#11 nasdaq

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Posted 17 July 2013 - 09:45 AM


Lets remove this restriction.

; Purpose: Remove traces in the registry.
;
; Instructions: Copy and paste this text IN BOLD into a text editor such as Notepad.
;
; Save this text as Fix.reg. Make sure the "Save as type:" is "All Files (*.*)" and save it to your desktop.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"NoAutoUpdate"=-



; Double-click on Fix.reg. When it asks you to merge the information to the registry click Yes.

On a Vista or Windows 7 operating system, right click the Fix.reg and run as Administrator.

Delete the Fix.reg file when done.

Restart the computer normally.

Can you now try an update.

#12 nasdaq

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Posted 23 July 2013 - 09:45 AM

Are you still with me?

#13 jragan18

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Posted 23 July 2013 - 10:02 AM

Yes, I am sorry for not posting my outcome yet, but the PC became un-bootable and so I reformatted it and seem to have lost everything...at least the pc works again.

 

I really appreciate all of your help.

You got the PC clean and running properly, but some one else decided to replace some windows files because he thought that they were corrupt.

 

So the reformat was inevitable.

 

Thanks again,

 

jragan18



#14 nasdaq

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Posted 23 July 2013 - 12:12 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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