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Trojan Horse Generic29ajge - need help to remove!


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5 replies to this topic

#1 smudger78

smudger78

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  • Local time:05:49 PM

Posted 22 May 2013 - 03:34 PM

Hi,

 

Initially posted this on wrong board, link to that post which contains an FRST log below:

 

http://www.bleepingcomputer.com/forums/t/495425/trojan-horse-generic29ajge-help/#entry3057359

 

So following advice given I've started at step 6 and below and attached are logs from running DDS...

 

DDS Notepad

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16576
Run by Nick at 21:06:48 on 2013-05-22
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.7990.5444 [GMT 1:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2013\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
c:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Toshiba\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe
C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\TECO\Teco.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\TOPI.exe
C:\Program Files\TOSHIBA\TOSHIBA Places Icon Utility\TosDIMonitor.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Nike\Nike+ Connect\Nike+ Connect daemon.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_7_700_202_ActiveX.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TEUA&bmod=TEUA
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TEUA&bmod=TEUA
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Partner BHO Class: {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\Partner.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\15.2.0.5\AVG Secure Search_toolbar.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\15.2.0.5\AVG Secure Search_toolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STAR
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [NBAgent] "c:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe" /WinStart
mRun: [ITSecMng] C:\Program Files (x86)\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
mRun: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
mRun: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe /hide:60
mRun: [KNOWHOW™ APP CENTRE] "C:\Program Files (x86)\KNOWHOW\KNOWHOWAPPCENTRE\bin\serviceManager.lnk"
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [Nike+ Connect] "C:\Program Files (x86)\Nike\Nike+ Connect\Nike+ Connect daemon.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRun: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STARTUP
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\TOSHIB~1.LNK - C:\Program Files\TOSHIBA\TOSHIBA Places Icon Utility\TosDIMonitor.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to TOSHIBA Bulletin Board - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll/1000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {97F922BD-8563-4184-87EE-8C4ACA438823} - {5D29E593-73A5-400A-B3BD-6B7A1AF05A31} - C:\Program Files\Toshiba\BulletinBoard\TosBBCom.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{2187B8F8-CCAF-44A8-A7B1-5078A3BE07C0} : DHCPNameServer = 192.168.0.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.2.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.93\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Partner BHO Class: {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\Partner64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
x64-Run: [Toshiba TEMPRO] C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe
x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaReminder.exe
x64-IE: {97F922BD-8563-4184-87EE-8C4ACA438823} - {5D29E593-73A5-400A-B3BD-6B7A1AF05A31} - C:\Program Files\Toshiba\BulletinBoard\TosBBCom64.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-3-29 246072]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2012-11-13 45856]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-5-14 4937264]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-4-18 283136]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2010-1-28 249200]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-3-10 46448]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-5-22 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-5-22 701512]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-3-29 598312]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\Toshiba\TECO\TecoService.exe [2010-12-8 267192]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\Windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-7-20 2320920]
R2 vToolbarUpdater15.2.0;vToolbarUpdater15.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe [2013-5-12 1015984]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-17 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-2-26 158976]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-8-31 317440]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2011-9-8 77424]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-5-22 25928]
R3 PGEffect;Pangu effect driver;C:\Windows\System32\drivers\PGEffect.sys [2012-7-20 38096]
R3 QIOMem;Generic IO & Memory Access;C:\Windows\System32\drivers\QIOMem.sys [2009-6-15 12800]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2012-7-20 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\Toshiba\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-12-8 137632]
R3 TPCHSrv;TPCH Service;C:\Program Files\Toshiba\TPHM\TPCHSrv.exe [2010-12-20 822704]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 McMPFSvc;McAfee Personal Firewall Service;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc --> C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [?]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 BtFilter;Bluetooth LowerFilter Class Filter Driver;C:\Windows\System32\drivers\btfilter.sys [2010-10-18 42096]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 Partner Service;Partner Service;C:\ProgramData\Partner\Partner.exe [2011-9-8 332272]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2012-7-20 250984]
S3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\rtsuvstor.sys [2012-7-20 307304]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe [2011-2-10 112080]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-10-14 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-05-22 06:56:50 -------- d-----w- C:\FRST
2013-05-22 06:53:34 388096 ----a-r- C:\Users\Nick\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2013-05-22 06:53:34 -------- d-----w- C:\Program Files (x86)\Trend Micro
2013-05-22 06:21:31 -------- d-----w- C:\Users\Nick\AppData\Roaming\Malwarebytes
2013-05-22 06:21:17 -------- d-----w- C:\ProgramData\Malwarebytes
2013-05-22 06:21:16 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-05-22 06:21:16 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-05-22 06:20:40 -------- d-----w- C:\Users\Nick\AppData\Local\Programs
2013-05-17 20:25:01 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-05-17 20:25:01 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-05-17 20:25:00 278528 ----a-w- C:\Program Files\Internet Explorer\sqmapi.dll
2013-05-17 20:25:00 217600 ----a-w- C:\Program Files (x86)\Internet Explorer\sqmapi.dll
2013-05-16 19:15:56 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2013-05-16 19:15:56 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2013-05-16 19:15:56 144384 ----a-w- C:\Windows\System32\cdd.dll
2013-05-16 19:12:44 1930752 ----a-w- C:\Windows\System32\authui.dll
2013-05-16 19:12:42 70144 ----a-w- C:\Windows\System32\appinfo.dll
2013-05-16 19:12:42 1796096 ----a-w- C:\Windows\SysWow64\authui.dll
2013-05-16 19:12:42 111448 ----a-w- C:\Windows\System32\consent.exe
2013-05-16 19:11:24 48640 ----a-w- C:\Windows\System32\wwanprotdim.dll
2013-05-16 19:11:24 230400 ----a-w- C:\Windows\System32\wwansvc.dll
2013-05-16 19:11:15 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-05-08 18:58:59 73728 ----a-w- C:\Windows\SysWow64\SetIEInstalledDate.exe
2013-04-24 12:02:52 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys
.
==================== Find3M  ====================
.
2013-05-14 21:20:58 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-14 21:20:58 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-05-12 10:07:44 45856 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2013-05-08 18:59:03 1054720 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2013-05-08 18:59:02 719360 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2013-05-08 18:59:02 226304 ----a-w- C:\Windows\System32\elshyph.dll
2013-05-08 18:59:02 185344 ----a-w- C:\Windows\SysWow64\elshyph.dll
2013-05-08 18:59:02 158720 ----a-w- C:\Windows\SysWow64\msls31.dll
2013-05-08 18:59:01 523264 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-05-08 18:59:01 150528 ----a-w- C:\Windows\SysWow64\iexpress.exe
2013-05-08 18:59:01 138752 ----a-w- C:\Windows\SysWow64\wextract.exe
2013-05-08 18:59:00 38400 ----a-w- C:\Windows\SysWow64\imgutil.dll
2013-05-08 18:59:00 137216 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-05-08 18:59:00 12800 ----a-w- C:\Windows\SysWow64\mshta.exe
2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
2013-04-05 06:52:14 2242048 ----a-w- C:\Windows\System32\wininet.dll
2013-04-05 06:50:36 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-04-05 06:50:31 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-04-05 06:50:31 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-04-05 05:28:24 1767424 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-04-05 05:26:26 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-04-05 05:26:21 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-04-05 05:26:21 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-04-05 03:51:11 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-04-05 03:38:25 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-03-29 01:53:48 246072 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2013-03-21 02:08:24 240952 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe
.
============= FINISH: 21:07:36.79 ===============
 

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#2 gringo_pr

gringo_pr

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Posted 22 May 2013 - 04:55 PM


Hello smudger78

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 25 May 2013 - 12:56 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 smudger78

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Posted 25 May 2013 - 02:12 AM

Hi,

 

First of all many apologies for my late reply. I posted this and then continued looking for guidance/a solution and managed remove the virus independently before reading your initial post on the steps i should follow (including not doing anything independently of your advice!) as I have not been accessing my emails for  few days. I apologize for any inconvenience or annoyance this may cause and would like to thank you for your time in providing support and guidance, I can see how this board and thread must be a real god send to a lot of people.

 

I will not post what i used to remove the virus as i don't want to cause any offense but if you are interested lt me know and i'll be happy to return and share that.

 

Once again thanks for your help and this thread can now be closed.

 

Smudger



#5 gringo_pr

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Posted 25 May 2013 - 02:16 AM

OF course just send me a PM - I am always looking out at new ways to remove these threats
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

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Posted 28 May 2013 - 08:41 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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