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New Firefox tabs redirect to websearch.helpmefindyour.info


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17 replies to this topic

#1 ValerieKay123

ValerieKay123

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  • Local time:04:31 AM

Posted 22 April 2013 - 09:05 PM

Posting here as instructed to in my original thread.

 

I use Firefox on Windows XP.  Last night I stupidly downloaded a downloading utility for the filefactory website and it evidently contained a virus or something that redirects any new firefox tabs that I open to websearch.helpmefindyour.info instead of my homepage.  Internet Explorer doesn't appear to have been infected.

 

A friend, who is a computer professional and who has been very successful in helping me fix computer issues in the past tried helping me remove it and he had me first do a system restore to a date before the infection, which didn't help.  He then had me run kaspersky's tdsskiller and virus remover tool and neither found anything.  Ad Aware found 6 items, which I let it fix, but it didn't resolve the problem.  My friend then had me run combofix and again the problem was still there.  Then my friend told me he wasn't sure what to do and so here I am. 

 

I would greatly appreciate any assistance.

 

As instructed to in my original thread I ran DDS and my DDS.txt is below and attach.txt is attached.

 

Thank you in advance!

 

----------------------------------------------------------

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.17.2
Run by Hal at 21:13:24 on 2013-04-22
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3536.2291 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Aware *Disabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: Lavasoft Ad-Aware *Disabled*
.
============== Running Processes ================
.
\??\C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
\??\C:\Program Files\AVG\AVG2012\avgcsrvx.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\HitmanPro\hmpsched.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\rundll32.exe
C:\program files\soluto\soluto.exe
C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe
C:\Program Files\I8kfanGUI\I8kfanGUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell\Dell System Manager\DCPSysMgr.exe
C:\Program Files\Ad-Aware Antivirus\AdAwareService.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HP1006MC.EXE
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
C:\Program Files\Dell\Dell System Manager\DCPSysMgrSvc.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\QUALCOMM\QDLService\QDLService.exe
C:\Program Files\Ad-Aware Antivirus\SBAMSvc.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Soluto\SolutoLauncherService.exe
C:\Program Files\Soluto\SolutoService.exe
C:\Program Files\Dell\Dell WWAN\WMCore\WMCore.exe
C:\PROGRA~1\AD-AWA~1\AdAware.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k bthsvcs
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://mail.yahoo.com/
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy 2\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: FireShot: {6E6E744E-4D20-4ce3-9A7A-26DFFFE22F68} -
EB: {EB9EDE30-C8CA-4428-B41E-BFCF5A6E6F37} - <orphaned>
uRun: [eFax 4.4] "c:\program files\efax messenger 4.4\J2GDllCmd.exe" /R
uRun: [i8kfangui] c:\program files\i8kfangui\I8kfanGUI.exe /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AESTFltr] c:\windows\system32\AESTFltr.exe /NoDlg
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [DellControlPoint] "c:\program files\dell\dell controlpoint\Dell.ControlPoint.exe"
mRun: [DellConnectionManager] "c:\program files\dell\dell controlpoint\connection manager\Dell.UCM.exe"
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [CloneCDTray] "c:\program files\slysoft\clonecd\CloneCDTray.exe" /s
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [Ad-Aware Antivirus] "c:\program files\ad-aware antivirus\AdAwareLauncher" --windows-run
mRun: [Soluto] c:\program files\soluto\soluto.exe /init
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dellsy~1.lnk - c:\program files\dell\dell system manager\DCPSysMgr.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: &Download by Orbit - c:\program files\orbitdownloader\orbitmxt.dll/201
IE: &Grab video by Orbit - c:\program files\orbitdownloader\orbitmxt.dll/204
IE: Do&wnload selected by Orbit - c:\program files\orbitdownloader\orbitmxt.dll/203
IE: Down&load all by Orbit - c:\program files\orbitdownloader\orbitmxt.dll/202
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Edit in &Picnik - http://www.picnik.com/extensions/ie-import.html
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy 2\SDHelper.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_07-windows-i586.cab
DPF: {8CFCF42C-1C64-47D6-AEEC-F9D001832ED3} - hxxp://xserv.dell.com/DellDriverScanner/DellSystem.CAB
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{63E8A7AB-8B20-44AE-AF93-C56308D2FBDF} : DHCPNameServer = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\hal\application data\mozilla\firefox\profiles\v1584r43.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://mail.yahoo.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\hal\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\hal\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\hal\application data\mozilla\plugins\npo1d.dll
FF - plugin: c:\documents and settings\hal\local settings\application data\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\amazon\mp3 downloader\npAmazonMP3DownloaderPlugin101772.dll
FF - plugin: c:\program files\common files\adobe\oobe\pdapp\ccm\utilities\npAdobeAAMDetect32.dll
FF - plugin: c:\program files\common files\adobe\oobe\pdapp\ccm\utilities\npAdobeAAMDetect64.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_169.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
FF - ExtSQL: 2013-04-22 02:36; jx0dpd@wqpyayyey.co.uk; c:\documents and settings\hal\application data\mozilla\firefox\profiles\v1584r43.default\extensions\jx0dpd@wqpyayyey.co.uk
FF - ExtSQL: 2013-04-22 02:36; br3eg9gro@vhz-rfsl.co.uk; c:\documents and settings\hal\application data\mozilla\firefox\profiles\v1584r43.default\extensions\br3eg9gro@vhz-rfsl.co.uk
FF - ExtSQL: !HIDDEN! 2009-09-05 03:00; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - ExtSQL: !HIDDEN! 2012-11-15 20:43; infoatoms@infoatoms.com; c:\program files\mozilla firefox\extensions\infoatoms@infoatoms.com
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2013-2-6 13560]
R0 Soluto;Soluto;c:\windows\system32\drivers\Soluto.sys [2013-2-3 51144]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 295248]
R1 CFRMD;CFRMD;c:\windows\system32\drivers\CFRMD.sys [2010-12-9 66584]
R1 CFRPD;CFRPD;c:\windows\system32\drivers\CFRPD.sys [2010-12-9 33232]
R1 fanio;FanIO driver;c:\windows\system32\drivers\fanio.sys [2011-11-23 14464]
R1 NvtSp50;Novatel Wireless NDIS 5 Single-Packet Read Protocol Driver;c:\windows\system32\drivers\NvtSp50.sys [2008-6-10 22016]
R2 Ad-Aware Service;Ad-Aware Service;c:\program files\ad-aware antivirus\AdAwareService.exe [2012-12-14 1236968]
R2 ASFAgent;ASF Agent;c:\program files\intel\asf agent\ASFAgent.exe [2007-4-19 133968]
R2 BstHdDrv;BlueStacks Hypervisor;c:\program files\bluestacks\HD-Hypervisor-x86.sys [2012-12-5 63864]
R2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\dell\dell controlpoint\DCPButtonSvc.exe [2009-8-6 277792]
R2 Credential Vault Host Control Service;Credential Vault Host Control Service;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostControlService.exe [2008-7-31 808296]
R2 Credential Vault Host Storage;Credential Vault Host Storage;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostStorageService.exe [2008-7-31 21352]
R2 dcpsysmgrsvc;Dell System Manager Service;c:\program files\dell\dell system manager\DCPSysMgrSvc.exe [2010-8-24 378224]
R2 HitmanProScheduler;HitmanPro Scheduler;c:\program files\hitmanpro\hmpsched.exe [2013-4-22 106280]
R2 QDLService;Qualcomm Gobi Download Service;c:\qualcomm\qdlservice\QDLService.exe [2009-12-7 345336]
R2 SBAMSvc;Ad-Aware;c:\program files\ad-aware antivirus\SBAMSvc.exe [2012-9-20 3677000]
R2 SMManager;Smith Micro Connection Manager Service;c:\program files\dell\dell controlpoint\connection manager\SMManager.exe [2009-12-22 77312]
R2 SolutoLauncherService;Soluto Launcher Service;c:\program files\soluto\SolutoLauncherService.exe [2013-1-27 166880]
R2 SolutoService;Soluto PCGenome Core Service;c:\program files\soluto\SolutoService.exe [2013-1-27 553440]
R2 WMCoreService;Mobile Broadband Service;c:\program files\dell\dell wwan\wmcore\wmcore.exe servicemode --> c:\program files\dell\dell wwan\wmcore\WMCore.exe servicemode [?]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2011-10-23 113664]
R3 cpuz136;cpuz136;\??\c:\windows\temp\cpuz136\cpuz136_x32.sys --> c:\windows\temp\cpuz136\cpuz136_x32.sys [?]
R3 cvusbdrv;Broadcom USH CV;c:\windows\system32\drivers\cvusbdrv.sys [2011-1-19 32808]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [2009-4-22 244368]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2009-4-22 116224]
R3 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\spybot - search & destroy 2\SDUpdSvc.exe [2013-2-6 1369624]
S0 cerc6;cerc6; [x]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 HitmanPro37CrusaderBoot;HitmanPro 3.7 Crusader (Boot);"c:\documents and settings\hal\desktop\hitmanpro.exe" /crusader:boot --> c:\documents and settings\hal\desktop\HitmanPro.exe [?]
S3 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 134608]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 24272]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 16720]
S3 BstHdAndroidSvc;BlueStacks Android Service;c:\program files\bluestacks\HD-Service.exe [2012-12-5 393080]
S3 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;c:\program files\bluestacks\HD-LogRotatorService.exe [2012-12-5 384888]
S3 Cleaner_Validator;COMODO System - Cleaner Service;c:\program files\comodo\comodo system-cleaner\Cleaner_Validator.exe [2010-12-9 305600]
S3 cpuz135;cpuz135;\??\c:\windows\temp\cpuz135\cpuz135_x32.sys --> c:\windows\temp\cpuz135\cpuz135_x32.sys [?]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2013-4-22 35144]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\spybot - search & destroy 2\SDFSSvc.exe [2013-2-6 1103392]
S3 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\spybot - search & destroy 2\SDWSCSvc.exe [2013-2-6 168384]
S3 SolutoRemoteService;Soluto Remote Service;c:\program files\soluto\SolutoRemoteService.exe [2013-1-27 1239552]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service;c:\windows\system32\drivers\WN111v2.sys [2008-9-29 453120]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
.
=============== Created Last 30 ================
.
2013-04-22 23:46:56    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-04-22 23:46:56    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-04-22 23:46:46    35144    ----a-w-    c:\windows\system32\drivers\mbamchameleon.sys
2013-04-22 21:47:49    --------    d-----w-    c:\program files\ESET
2013-04-22 21:36:31    12872    ----a-w-    c:\windows\system32\bootdelete.exe
2013-04-22 21:28:32    --------    d-----w-    c:\program files\HitmanPro
2013-04-22 21:27:40    --------    d-----w-    c:\documents and settings\all users\application data\HitmanPro
2013-04-22 17:03:36    --------    d-----w-    c:\windows\system32\wbem\repository\FS
2013-04-22 17:03:36    --------    d-----w-    c:\windows\system32\wbem\Repository
2013-04-22 15:12:59    --------    d-----w-    C:\JRT
.
==================== Find3M  ====================
.
2013-04-23 00:53:45    76907    ----a-w-    c:\windows\cscmondump.bin
2013-04-10 19:39:41    691592    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-04-10 19:39:40    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-15 01:54:07    94112    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-03-15 01:54:06    861088    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-03-15 01:54:06    782240    ----a-w-    c:\windows\system32\deployJava1.dll
2013-03-15 01:54:06    143872    ----a-w-    c:\windows\system32\javacpl.cpl
2013-03-08 08:36:22    293376    ----a-w-    c:\windows\system32\winsrv.dll
2013-03-07 01:32:25    2149888    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-03-07 00:50:30    2028544    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-03-02 02:06:31    916480    ----a-w-    c:\windows\system32\wininet.dll
2013-03-02 02:06:30    43520    ------w-    c:\windows\system32\licmgr10.dll
2013-03-02 02:06:30    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-03-02 01:25:02    1867264    ----a-w-    c:\windows\system32\win32k.sys
2013-03-02 01:08:47    385024    ----a-w-    c:\windows\system32\html.iec
2013-02-27 07:56:51    2067456    ----a-w-    c:\windows\system32\mstscax.dll
2013-02-23 06:15:12    465280    ----a-r-    c:\windows\system32\cpnprt2win32.cid
2013-02-12 00:32:23    12928    ----a-w-    c:\windows\system32\drivers\usb8023.sys
2013-02-06 22:00:30    44424    ----a-w-    c:\windows\system32\sbbd.exe
2013-02-06 22:00:30    13560    ----a-w-    c:\windows\system32\drivers\gfibto.sys
2013-01-27 13:59:58    51144    ----a-w-    c:\windows\system32\drivers\Soluto.sys
2013-01-26 03:55:44    552448    ----a-w-    c:\windows\system32\oleaut32.dll
.
============= FINISH: 21:16:02.37 ===============
 

 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 April 2013 - 09:15 PM


Hello ValerieKay123

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 ValerieKay123

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Posted 23 April 2013 - 09:27 AM

Hi Gringo,

 

Thank you so much for helping me!  I really appreciate you taking the time to do so.

 

Below are the three logs you've requested.

 

Thank you,

 

Valerie

-------------------------------------------

Security Check:

 

 Results of screen317's Security Check version 0.99.63  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG Anti-Virus Free Edition 2012   
Lavasoft Ad-Aware                  
 Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 Ad-Aware
 Out of date HijackThis  installed!
 Spybot - Search & Destroy
 Sophos Anti-Rootkit 1.5.4   
 Malwarebytes Anti-Malware version 1.75.0.1300  
 HijackThis 2.0.2    
 CCleaner     
 COMODO System-Cleaner    
 JavaFX 2.1.1    
 Java™ 6 Update 31  
 Java 7 Update 17  
 Java version out of Date!
 Adobe Flash Player     11.7.700.169  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox (20.0.1)
 Google Chrome 8.0.552.224  
````````Process Check: objlist.exe by Laurent````````  
 Ad-Aware AAWService.exe is disabled!
 Ad-Aware AAWTray.exe is disabled!
 Spybot Teatimer.exe is disabled!
 AVG avgtray.exe
 AVG avgrsx.exe
 AVG avgemc.exe
 Ad-Aware Antivirus AdAwareService.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 47% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

--------------------------------------------------------------

AdwCleaner:

 

# AdwCleaner v2.202 - Logfile created 04/23/2013 at 10:14:56
# Updated 23/04/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Hal - VAL-4208380B499
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Hal\Desktop\Programs\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Documents and Settings\Hal\Application Data\Mozilla\Firefox\Profiles\v1584r43.default\jetpack

***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Documents and Settings\Hal\Application Data\Mozilla\Firefox\Profiles\v1584r43.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Documents and Settings\Hal\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1427 octets] - [22/04/2013 20:52:02]
AdwCleaner[S1].txt - [30591 octets] - [22/04/2013 17:39:55]
AdwCleaner[S2].txt - [1493 octets] - [22/04/2013 20:52:35]
AdwCleaner[S3].txt - [1194 octets] - [23/04/2013 10:14:56]

########## EOF - C:\AdwCleaner[S3].txt - [1254 octets] ##########
 

------------------------------------------------------------------------

RogueKiller:

 

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Hal [Admin rights]
Mode : Remove -- Date : 04/23/2013 10:22:48
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[41] : NtCreateKey @ 0x8062423A -> HOOKED (\SystemRoot\system32\DRIVERS\CFRMD.sys @ 0xA3CF889E)
SSDT[63] : NtDeleteKey @ 0x806246D6 -> HOOKED (\SystemRoot\system32\DRIVERS\CFRMD.sys @ 0xA3CF88B0)
SSDT[65] : NtDeleteValueKey @ 0x806248A6 -> HOOKED (\SystemRoot\system32\DRIVERS\CFRMD.sys @ 0xA3CFE490)
SSDT[247] : NtSetValueKey @ 0x806227AC -> HOOKED (\SystemRoot\system32\DRIVERS\CFRMD.sys @ 0xA3CFE688)

¤¤¤ HOSTS File: ¤¤¤
--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1       localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9250421ASG +++++
--- User ---
[MBR] 595ecb77c87f35e6b1dc904d13bba8c9
[BSP] d70be290b98a79d156a2df3543938e3d : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 238464 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1:  +++++
--- User ---
[MBR] 2dd27a2bd9b0b305e974b4defc45b985
[BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 8192 | Size: 15189 Mo
Error reading LL1 MBR!
Error reading LL2 MBR!

Finished : << RKreport[2]_D_04232013_02d1022.txt >>
RKreport[1]_S_04232013_02d1022.txt ; RKreport[2]_D_04232013_02d1022.txt


 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 23 April 2013 - 01:01 PM


Hello ValerieKay123

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 ValerieKay123

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Posted 23 April 2013 - 04:49 PM

Hi Gringo,

 

Thanks again for the help!

 

I ran Combofix as you directed and the log is below.  I didn't run into any issues with Combofix and the computer is still doing the redirect to websearch.helpmefindyour.info when I open a new tab in Firefox.  Other than that, I haven't noticed any other signs of infection.

 

Thank you for your time,

 

Valerie

------------------------------------

ComboFix 13-04-23.02 - Hal 04/23/2013  17:13:08.5.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3536.2665 [GMT -4:00]
Running from: c:\documents and settings\Hal\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Aware *Disabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: Lavasoft Ad-Aware *Disabled* {FF1CD5B7-1553-4625-A258-1775385CED33}
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-23 to 2013-04-23  )))))))))))))))))))))))))))))))
.
.
2013-04-22 23:46 . 2013-04-22 23:46    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-04-22 23:46 . 2013-04-04 18:50    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-04-22 23:46 . 2013-04-22 23:46    35144    ----a-w-    c:\windows\system32\drivers\mbamchameleon.sys
2013-04-22 21:47 . 2013-04-22 21:47    --------    d-----w-    c:\program files\ESET
2013-04-22 21:36 . 2013-04-22 21:36    12872    ----a-w-    c:\windows\system32\bootdelete.exe
2013-04-22 21:28 . 2013-04-22 21:28    --------    d-----w-    c:\program files\HitmanPro
2013-04-22 21:27 . 2013-04-22 21:36    --------    d-----w-    c:\documents and settings\All Users\Application Data\HitmanPro
2013-04-22 17:03 . 2013-04-22 17:03    --------    d-----w-    c:\windows\system32\wbem\Repository
2013-04-22 15:12 . 2013-04-22 17:02    --------    d-----w-    C:\JRT
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-10 19:39 . 2012-04-16 09:49    691592    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-04-10 19:39 . 2012-04-16 09:49    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-15 01:54 . 2013-03-15 01:54    94112    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-03-15 01:54 . 2012-07-16 22:12    861088    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-03-15 01:54 . 2011-03-22 04:31    143872    ----a-w-    c:\windows\system32\javacpl.cpl
2013-03-15 01:54 . 2010-06-14 04:14    782240    ----a-w-    c:\windows\system32\deployJava1.dll
2013-03-08 08:36 . 2008-04-14 07:00    293376    ----a-w-    c:\windows\system32\winsrv.dll
2013-03-07 01:32 . 2008-04-14 07:00    2149888    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-03-07 00:50 . 2008-04-14 00:01    2028544    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-03-02 02:06 . 2008-04-14 07:00    916480    ----a-w-    c:\windows\system32\wininet.dll
2013-03-02 02:06 . 2008-04-14 07:00    43520    ------w-    c:\windows\system32\licmgr10.dll
2013-03-02 02:06 . 2008-04-14 07:00    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-03-02 01:25 . 2008-04-14 07:00    1867264    ----a-w-    c:\windows\system32\win32k.sys
2013-03-02 01:08 . 2008-04-14 07:00    385024    ----a-w-    c:\windows\system32\html.iec
2013-02-27 07:56 . 2009-04-22 23:21    2067456    ----a-w-    c:\windows\system32\mstscax.dll
2013-02-23 06:15 . 2012-12-05 19:33    465280    ----a-r-    c:\windows\system32\cpnprt2win32.cid
2013-02-12 00:32 . 2008-04-14 07:00    12928    ----a-w-    c:\windows\system32\drivers\usb8023.sys
2013-02-06 22:00 . 2013-02-06 22:00    44424    ----a-w-    c:\windows\system32\sbbd.exe
2013-02-06 22:00 . 2013-02-06 22:00    13560    ----a-w-    c:\windows\system32\drivers\gfibto.sys
2013-01-27 13:59 . 2013-02-03 17:46    51144    ----a-w-    c:\windows\system32\drivers\Soluto.sys
2013-01-26 03:55 . 2008-04-14 07:00    552448    ----a-w-    c:\windows\system32\oleaut32.dll
2013-04-12 02:23 . 2013-04-12 02:22    263064    ----a-w-    c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"eFax 4.4"="c:\program files\eFax Messenger 4.4\J2GDllCmd.exe" [2010-07-02 95744]
"i8kfangui"="c:\program files\I8kfanGUI\I8kfanGUI.exe" [2007-02-16 856064]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Ad-Aware Antivirus"="c:\program files\Ad-Aware Antivirus\AdAwareLauncher --windows-run" [X]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2009-07-07 737280]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2011-01-19 2498560]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-01-24 2416480]
"DellControlPoint"="c:\program files\Dell\Dell ControlPoint\Dell.ControlPoint.exe" [2009-11-02 657920]
"DellConnectionManager"="c:\program files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe" [2009-12-22 1845248]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-03-08 145432]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2008-05-23 128296]
"CloneCDTray"="c:\program files\SlySoft\CloneCD\CloneCDTray.exe" [2009-01-29 57344]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2010-03-10 495708]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-09-20 444904]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-14 110592]
"Soluto"="c:\program files\soluto\soluto.exe" [2013-01-27 1229280]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Dell System Manager.lnk - c:\program files\Dell\Dell System Manager\DCPSysMgr.exe [2010-8-24 1468272]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute    REG_MULTI_SZ       autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Ad-Aware Service]
@="Ad-Aware Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SolutoService]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\AVG\\AVG2012\\avgmfapx.exe"=
"c:\\Program Files\\AVG\\AVG2012\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG2012\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG2012\\avgemcx.exe"=
"c:\\WINDOWS\\system32\\LEXPPS.EXE"=
"c:\\Program Files\\Pando Networks\\Media Booster\\PMB.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\TeamViewer\\Version7\\TeamViewer.exe"=
"c:\\Program Files\\TeamViewer\\Version7\\TeamViewer_Service.exe"=
"c:\\Program Files\\Orbitdownloader\\orbitdm.exe"=
"c:\\Program Files\\Orbitdownloader\\orbitnet.exe"=
"c:\\Documents and Settings\\Hal\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\Epson Software\\Event Manager\\EEventManager.exe"=
"c:\\Program Files\\Soluto\\SolutoCleanup.exe"=
"c:\\Program Files\\Soluto\\Soluto.exe"=
"c:\\Program Files\\Soluto\\SolutoService.exe"=
"c:\\Program Files\\Soluto\\SolutoConsole.exe"=
"c:\\Program Files\\Soluto\\SolutoUpdateService.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDTray.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDFSSvc.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDUpdate.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDUpdSvc.exe"=
"c:\\Documents and Settings\\Hal\\Application Data\\mjusbsp\\magicJack.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5910:TCP"= 5910:TCP:vnc5910
"56121:TCP"= 56121:TCP:Pando Media Booster
"56121:UDP"= 56121:UDP:Pando Media Booster
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [9/13/2010 5:27 PM 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [9/7/2010 4:48 AM 32592]
R0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2/6/2013 6:00 PM 13560]
R0 Soluto;Soluto;c:\windows\system32\drivers\Soluto.sys [2/3/2013 1:46 PM 51144]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [9/7/2010 4:48 AM 230608]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [9/7/2010 4:49 AM 295248]
R1 CFRMD;CFRMD;c:\windows\system32\drivers\CFRMD.sys [12/9/2010 8:14 AM 66584]
R1 CFRPD;CFRPD;c:\windows\system32\drivers\CFRPD.sys [12/9/2010 8:15 AM 33232]
R1 fanio;FanIO driver;c:\windows\system32\drivers\fanio.sys [11/23/2011 11:12 PM 14464]
R1 NvtSp50;Novatel Wireless NDIS 5 Single-Packet Read Protocol Driver;c:\windows\system32\drivers\NvtSp50.sys [6/10/2008 2:32 PM 22016]
R2 Ad-Aware Service;Ad-Aware Service;c:\program files\Ad-Aware Antivirus\AdAwareService.exe [12/14/2012 9:38 PM 1236968]
R2 ASFAgent;ASF Agent;c:\program files\Intel\ASF Agent\ASFAgent.exe [4/19/2007 6:56 AM 133968]
R2 BstHdDrv;BlueStacks Hypervisor;c:\program files\BlueStacks\HD-Hypervisor-x86.sys [12/5/2012 4:39 PM 63864]
R2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\Dell\Dell ControlPoint\DCPButtonSvc.exe [8/6/2009 3:15 PM 277792]
R2 Credential Vault Host Control Service;Credential Vault Host Control Service;c:\program files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe [7/31/2008 10:41 PM 808296]
R2 Credential Vault Host Storage;Credential Vault Host Storage;c:\program files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe [7/31/2008 10:41 PM 21352]
R2 dcpsysmgrsvc;Dell System Manager Service;c:\program files\Dell\Dell System Manager\DCPSysMgrSvc.exe [8/24/2010 1:46 PM 378224]
R2 HitmanProScheduler;HitmanPro Scheduler;c:\program files\HitmanPro\hmpsched.exe [4/22/2013 5:28 PM 106280]
R2 QDLService;Qualcomm Gobi Download Service;c:\qualcomm\QDLService\QDLService.exe [12/7/2009 3:52 PM 345336]
R2 SMManager;Smith Micro Connection Manager Service;c:\program files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe [12/22/2009 12:23 PM 77312]
R2 SolutoLauncherService;Soluto Launcher Service;c:\program files\Soluto\SolutoLauncherService.exe [1/27/2013 10:04 AM 166880]
R2 SolutoService;Soluto PCGenome Core Service;c:\program files\Soluto\SolutoService.exe [1/27/2013 10:04 AM 553440]
R2 WMCoreService;Mobile Broadband Service;c:\program files\Dell\Dell WWAN\WMCore\WMCore.exe servicemode --> c:\program files\Dell\Dell WWAN\WMCore\WMCore.exe servicemode [?]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [10/23/2011 7:54 PM 113664]
R3 cpuz136;cpuz136;\??\c:\windows\TEMP\cpuz136\cpuz136_x32.sys --> c:\windows\TEMP\cpuz136\cpuz136_x32.sys [?]
R3 cvusbdrv;Broadcom USH CV;c:\windows\system32\drivers\cvusbdrv.sys [1/19/2011 12:29 AM 32808]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [4/22/2009 7:35 PM 244368]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [4/22/2009 7:52 PM 116224]
R3 pcouffin;VSO Software pcouffin;c:\windows\system32\drivers\pcouffin.sys [9/9/2009 10:11 PM 47360]
R3 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\Spybot - Search & Destroy 2\SDFSSvc.exe [2/6/2013 4:31 PM 1103392]
R3 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\Spybot - Search & Destroy 2\SDUpdSvc.exe [2/6/2013 4:31 PM 1369624]
S0 cerc6;cerc6; [x]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys --> c:\windows\system32\DRIVERS\Lbd.sys [?]
S2 HitmanPro37CrusaderBoot;HitmanPro 3.7 Crusader (Boot);"c:\documents and settings\Hal\Desktop\HitmanPro.exe" /crusader:boot --> c:\documents and settings\Hal\Desktop\HitmanPro.exe [?]
S2 SBAMSvc;Ad-Aware;c:\program files\Ad-Aware Antivirus\SBAMSvc.exe [9/20/2012 6:39 AM 3677000]
S3 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\AVGIDSAgent.exe [10/12/2011 7:25 AM 4433248]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [8/19/2010 10:42 PM 134608]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [8/19/2010 10:42 PM 24272]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [8/19/2010 10:42 PM 16720]
S3 BstHdAndroidSvc;BlueStacks Android Service;c:\program files\BlueStacks\HD-Service.exe [12/5/2012 4:39 PM 393080]
S3 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;c:\program files\BlueStacks\HD-LogRotatorService.exe [12/5/2012 4:39 PM 384888]
S3 Cleaner_Validator;COMODO System - Cleaner Service;c:\program files\COMODO\COMODO System-Cleaner\Cleaner_Validator.exe [12/9/2010 8:08 AM 305600]
S3 cpuz135;cpuz135;\??\c:\windows\TEMP\cpuz135\cpuz135_x32.sys --> c:\windows\TEMP\cpuz135\cpuz135_x32.sys [?]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys --> c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [?]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\Microsoft Fix it Center\Matsvc.exe [6/13/2011 10:09 PM 267568]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [4/22/2013 7:46 PM 35144]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\Spybot - Search & Destroy 2\SDWSCSvc.exe [2/6/2013 4:31 PM 168384]
S3 SolutoRemoteService;Soluto Remote Service;c:\program files\Soluto\SolutoRemoteService.exe [1/27/2013 10:00 AM 1239552]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2/19/2010 2:37 PM 517096]
S3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service;c:\windows\system32\drivers\WN111v2.sys [9/29/2008 8:24 PM 453120]
S4 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [8/2/2011 7:09 AM 192776]
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - TrueSight
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-21 c:\windows\Tasks\Ad-Aware Antivirus Scheduled Scan.job
- c:\progra~1\AD-AWA~1\AdAwareLauncher.exe [2012-12-15 01:38]
.
2013-04-23 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-16 19:39]
.
2013-04-23 c:\windows\Tasks\AdobeAAMUpdater-1.0-VAL-4208380B499-Hal.job
- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe [2012-09-20 12:27]
.
2013-04-23 c:\windows\Tasks\Check for updates (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDUpdate.exe [2013-02-06 19:08]
.
2013-04-23 c:\windows\Tasks\COMODO Updater.job
- c:\program files\COMODO\COMODO System-Cleaner\Updater.exe [2010-12-09 12:08]
.
2013-04-23 c:\windows\Tasks\ConfigExec.job
- c:\program files\Microsoft Fix it Center\MatsApi.dll [2011-06-14 02:09]
.
2013-04-23 c:\windows\Tasks\DataUpload.job
- c:\program files\Microsoft Fix it Center\MatsApi.dll [2011-06-14 02:09]
.
2013-04-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1275210071-448539723-682003330-1003Core.job
- c:\documents and settings\Hal\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2012-09-27 04:10]
.
2013-04-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1275210071-448539723-682003330-1003UA.job
- c:\documents and settings\Hal\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2012-09-27 04:10]
.
2013-04-10 c:\windows\Tasks\Refresh immunization (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDImmunize.exe [2013-02-06 19:07]
.
2013-03-01 c:\windows\Tasks\Scan the system (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDScan.exe [2013-02-06 19:07]
.
2012-12-19 c:\windows\Tasks\videopadShakeIcon.job
- c:\program files\NCH Software\VideoPad\videopad.exe [2012-12-16 22:46]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://mail.yahoo.com/
uInternet Settings,ProxyOverride = *.local
IE: &Download by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/201
IE: &Grab video by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/204
IE: Do&wnload selected by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/203
IE: Down&load all by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/202
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Edit in &Picnik - http://www.picnik.com/extensions/ie-import.html
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\documents and settings\Hal\Application Data\Mozilla\Firefox\Profiles\v1584r43.default\
FF - prefs.js: browser.search.selectedEngine - Amazon
FF - prefs.js: browser.startup.homepage - hxxp://mail.yahoo.com/
FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: 2013-04-22 02:36; jx0dpd@wqpyayyey.co.uk; c:\documents and settings\Hal\Application Data\Mozilla\Firefox\Profiles\v1584r43.default\extensions\jx0dpd@wqpyayyey.co.uk
FF - ExtSQL: 2013-04-22 02:36; br3eg9gro@vhz-rfsl.co.uk; c:\documents and settings\Hal\Application Data\Mozilla\Firefox\Profiles\v1584r43.default\extensions\br3eg9gro@vhz-rfsl.co.uk
FF - ExtSQL: !HIDDEN! 2009-09-05 03:00; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - ExtSQL: !HIDDEN! 2012-11-15 20:43; infoatoms@infoatoms.com; c:\program files\Mozilla Firefox\extensions\infoatoms@infoatoms.com
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-Living Marine Aquarium 2 Full Screen Saver - c:\progra~1\Freeze.com\Living Marine Aquarium 2 Full\UNINSTAL.EXE
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-04-23 17:21
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Services\HitmanPro37CrusaderBoot]
"ImagePath"="\"c:\documents and settings\Hal\Desktop\HitmanPro.exe\" /crusader:boot"
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Services\npggsvc]
"ImagePath"="c:\windows\system32\GameMon.des -service"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1212)
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(4580)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2013-04-23  17:23:23
ComboFix-quarantined-files.txt  2013-04-23 21:23
ComboFix2.txt  2013-04-22 17:41
ComboFix3.txt  2012-03-28 23:36
ComboFix4.txt  2012-03-28 22:31
ComboFix5.txt  2013-04-23 21:11
.
Pre-Run: 2,602,835,968 bytes free
Post-Run: 2,595,389,440 bytes free
.
- - End Of File - - 57E8FF82EB85FEEFB11D0DE955A3AF4C
 


Edited by ValerieKay123, 23 April 2013 - 05:15 PM.


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,361 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:31 AM

Posted 23 April 2013 - 08:37 PM


Hello ValerieKay123,

I want you to reset firefox back to defaults, this will remove everything from Firefox

I will let you keep your bookmarks so to do that you can go here - Export BookMarks

Now to reset firefox do the following.
  • At the top of the Firefox window, click the "Firefox" button,
  • go over to the "Help" sub-menu
    • (on Windows XP, click the Help menu at the top of the Firefox window) and select "Troubleshooting Information".
  • Click the "Reset Firefox" button in the upper-right corner of the Troubleshooting Information page.
  • click "Reset Firefox" in the confirmation window that opens.
  • Firefox will close and be reset. When it's done. Click "Finish" and Firefox will open.
restart the computer and check firefox for me now

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 ValerieKay123

ValerieKay123
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
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  • Local time:04:31 AM

Posted 24 April 2013 - 11:51 AM

Wow, Gringo!  You're the man!  :)

 

I did as you instructed and everything is working great now.  No issues at all. 

 

I really appreciate all of your time and help.  I wouldn't have been able to figure this out on my own for sure!

 

Thank you,

 

Valerie



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,361 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:31 AM

Posted 24 April 2013 - 01:13 PM


Hello ValerieKay123

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,361 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:31 AM

Posted 27 April 2013 - 01:02 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 ValerieKay123

ValerieKay123
  • Topic Starter

  • Members
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  • OFFLINE
  •  
  • Local time:04:31 AM

Posted 27 April 2013 - 03:20 PM

HI Gringo,

 

So sorry, I've had company in town and haven't had a chance to take care of this until now.
 

I ran the script as you instructed and have posted the log below.  I didn't have any problems with the script and the computer seems to be running at 100% with no issues to report.

 

Thank you again for your help!

 

Valerie

 

ComboFix 13-04-23.02 - Hal 04/27/2013  14:00:49.6.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3536.2667 [GMT -4:00]
Running from: c:\documents and settings\Hal\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Hal\Desktop\CFScript.txt
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Aware *Disabled/Outdated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: Lavasoft Ad-Aware *Disabled* {FF1CD5B7-1553-4625-A258-1775385CED33}
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-27 to 2013-04-27  )))))))))))))))))))))))))))))))
.
.
2013-04-26 00:26 . 2013-04-26 00:26    --------    d-----w-    c:\documents and settings\Hal\Application Data\Nitreal Games
2013-04-22 23:46 . 2013-04-22 23:46    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-04-22 23:46 . 2013-04-04 18:50    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-04-22 23:46 . 2013-04-22 23:46    35144    ----a-w-    c:\windows\system32\drivers\mbamchameleon.sys
2013-04-22 21:47 . 2013-04-22 21:47    --------    d-----w-    c:\program files\ESET
2013-04-22 21:36 . 2013-04-22 21:36    12872    ----a-w-    c:\windows\system32\bootdelete.exe
2013-04-22 21:28 . 2013-04-22 21:28    --------    d-----w-    c:\program files\HitmanPro
2013-04-22 21:27 . 2013-04-22 21:36    --------    d-----w-    c:\documents and settings\All Users\Application Data\HitmanPro
2013-04-22 17:03 . 2013-04-22 17:03    --------    d-----w-    c:\windows\system32\wbem\Repository
2013-04-22 15:12 . 2013-04-22 17:02    --------    d-----w-    C:\JRT
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-10 19:39 . 2012-04-16 09:49    691592    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-04-10 19:39 . 2012-04-16 09:49    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-15 01:54 . 2013-03-15 01:54    94112    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-03-15 01:54 . 2012-07-16 22:12    861088    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-03-15 01:54 . 2011-03-22 04:31    143872    ----a-w-    c:\windows\system32\javacpl.cpl
2013-03-15 01:54 . 2010-06-14 04:14    782240    ----a-w-    c:\windows\system32\deployJava1.dll
2013-03-08 08:36 . 2008-04-14 07:00    293376    ----a-w-    c:\windows\system32\winsrv.dll
2013-03-07 01:32 . 2008-04-14 07:00    2149888    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-03-07 00:50 . 2008-04-14 00:01    2028544    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-03-02 02:06 . 2008-04-14 07:00    916480    ----a-w-    c:\windows\system32\wininet.dll
2013-03-02 02:06 . 2008-04-14 07:00    43520    ------w-    c:\windows\system32\licmgr10.dll
2013-03-02 02:06 . 2008-04-14 07:00    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-03-02 01:25 . 2008-04-14 07:00    1867264    ----a-w-    c:\windows\system32\win32k.sys
2013-03-02 01:08 . 2008-04-14 07:00    385024    ----a-w-    c:\windows\system32\html.iec
2013-02-27 07:56 . 2009-04-22 23:21    2067456    ----a-w-    c:\windows\system32\mstscax.dll
2013-02-23 06:15 . 2012-12-05 19:33    465280    ----a-r-    c:\windows\system32\cpnprt2win32.cid
2013-02-12 00:32 . 2008-04-14 07:00    12928    ----a-w-    c:\windows\system32\drivers\usb8023.sys
2013-02-06 22:00 . 2013-02-06 22:00    44424    ----a-w-    c:\windows\system32\sbbd.exe
2013-02-06 22:00 . 2013-02-06 22:00    13560    ----a-w-    c:\windows\system32\drivers\gfibto.sys
2013-04-12 02:23 . 2013-04-12 02:22    263064    ----a-w-    c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"eFax 4.4"="c:\program files\eFax Messenger 4.4\J2GDllCmd.exe" [2010-07-02 95744]
"i8kfangui"="c:\program files\I8kfanGUI\I8kfanGUI.exe" [2007-02-16 856064]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Ad-Aware Antivirus"="c:\program files\Ad-Aware Antivirus\AdAwareLauncher --windows-run" [X]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2009-07-07 737280]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2011-01-19 2498560]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-01-24 2416480]
"DellControlPoint"="c:\program files\Dell\Dell ControlPoint\Dell.ControlPoint.exe" [2009-11-02 657920]
"DellConnectionManager"="c:\program files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe" [2009-12-22 1845248]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-03-08 145432]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2008-05-23 128296]
"CloneCDTray"="c:\program files\SlySoft\CloneCD\CloneCDTray.exe" [2009-01-29 57344]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2010-03-10 495708]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-09-20 444904]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-14 110592]
"Soluto"="c:\program files\soluto\soluto.exe" [2013-01-27 1229280]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Dell System Manager.lnk - c:\program files\Dell\Dell System Manager\DCPSysMgr.exe [2010-8-24 1468272]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute    REG_MULTI_SZ       autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Ad-Aware Service]
@="Ad-Aware Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SolutoService]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\AVG\\AVG2012\\avgmfapx.exe"=
"c:\\Program Files\\AVG\\AVG2012\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG2012\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG2012\\avgemcx.exe"=
"c:\\WINDOWS\\system32\\LEXPPS.EXE"=
"c:\\Program Files\\Pando Networks\\Media Booster\\PMB.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\TeamViewer\\Version7\\TeamViewer.exe"=
"c:\\Program Files\\TeamViewer\\Version7\\TeamViewer_Service.exe"=
"c:\\Program Files\\Orbitdownloader\\orbitdm.exe"=
"c:\\Program Files\\Orbitdownloader\\orbitnet.exe"=
"c:\\Documents and Settings\\Hal\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\Epson Software\\Event Manager\\EEventManager.exe"=
"c:\\Program Files\\Soluto\\SolutoCleanup.exe"=
"c:\\Program Files\\Soluto\\Soluto.exe"=
"c:\\Program Files\\Soluto\\SolutoService.exe"=
"c:\\Program Files\\Soluto\\SolutoConsole.exe"=
"c:\\Program Files\\Soluto\\SolutoUpdateService.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDTray.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDFSSvc.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDUpdate.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDUpdSvc.exe"=
"c:\\Documents and Settings\\Hal\\Application Data\\mjusbsp\\magicJack.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5910:TCP"= 5910:TCP:vnc5910
"56121:TCP"= 56121:TCP:Pando Media Booster
"56121:UDP"= 56121:UDP:Pando Media Booster
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [9/13/2010 5:27 PM 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [9/7/2010 4:48 AM 32592]
R0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2/6/2013 6:00 PM 13560]
R0 Soluto;Soluto;c:\windows\system32\drivers\Soluto.sys [2/3/2013 1:46 PM 51144]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [9/7/2010 4:48 AM 230608]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [9/7/2010 4:49 AM 295248]
R1 CFRMD;CFRMD;c:\windows\system32\drivers\CFRMD.sys [12/9/2010 8:14 AM 66584]
R1 CFRPD;CFRPD;c:\windows\system32\drivers\CFRPD.sys [12/9/2010 8:15 AM 33232]
R1 fanio;FanIO driver;c:\windows\system32\drivers\fanio.sys [11/23/2011 11:12 PM 14464]
R1 NvtSp50;Novatel Wireless NDIS 5 Single-Packet Read Protocol Driver;c:\windows\system32\drivers\NvtSp50.sys [6/10/2008 2:32 PM 22016]
R2 Ad-Aware Service;Ad-Aware Service;c:\program files\Ad-Aware Antivirus\AdAwareService.exe [12/14/2012 9:38 PM 1236968]
R2 ASFAgent;ASF Agent;c:\program files\Intel\ASF Agent\ASFAgent.exe [4/19/2007 6:56 AM 133968]
R2 BstHdDrv;BlueStacks Hypervisor;c:\program files\BlueStacks\HD-Hypervisor-x86.sys [12/5/2012 4:39 PM 63864]
R2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\Dell\Dell ControlPoint\DCPButtonSvc.exe [8/6/2009 3:15 PM 277792]
R2 Credential Vault Host Control Service;Credential Vault Host Control Service;c:\program files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe [7/31/2008 10:41 PM 808296]
R2 Credential Vault Host Storage;Credential Vault Host Storage;c:\program files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe [7/31/2008 10:41 PM 21352]
R2 dcpsysmgrsvc;Dell System Manager Service;c:\program files\Dell\Dell System Manager\DCPSysMgrSvc.exe [8/24/2010 1:46 PM 378224]
R2 HitmanProScheduler;HitmanPro Scheduler;c:\program files\HitmanPro\hmpsched.exe [4/22/2013 5:28 PM 106280]
R2 QDLService;Qualcomm Gobi Download Service;c:\qualcomm\QDLService\QDLService.exe [12/7/2009 3:52 PM 345336]
R2 SMManager;Smith Micro Connection Manager Service;c:\program files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe [12/22/2009 12:23 PM 77312]
R2 SolutoLauncherService;Soluto Launcher Service;c:\program files\Soluto\SolutoLauncherService.exe [1/27/2013 10:04 AM 166880]
R2 SolutoService;Soluto PCGenome Core Service;c:\program files\Soluto\SolutoService.exe [1/27/2013 10:04 AM 553440]
R2 WMCoreService;Mobile Broadband Service;c:\program files\Dell\Dell WWAN\WMCore\WMCore.exe servicemode --> c:\program files\Dell\Dell WWAN\WMCore\WMCore.exe servicemode [?]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [10/23/2011 7:54 PM 113664]
R3 cpuz136;cpuz136;\??\c:\windows\TEMP\cpuz136\cpuz136_x32.sys --> c:\windows\TEMP\cpuz136\cpuz136_x32.sys [?]
R3 cvusbdrv;Broadcom USH CV;c:\windows\system32\drivers\cvusbdrv.sys [1/19/2011 12:29 AM 32808]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [4/22/2009 7:35 PM 244368]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [4/22/2009 7:52 PM 116224]
R3 pcouffin;VSO Software pcouffin;c:\windows\system32\drivers\pcouffin.sys [9/9/2009 10:11 PM 47360]
R3 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\Spybot - Search & Destroy 2\SDFSSvc.exe [2/6/2013 4:31 PM 1103392]
R3 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\Spybot - Search & Destroy 2\SDUpdSvc.exe [2/6/2013 4:31 PM 1369624]
S0 cerc6;cerc6; [x]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys --> c:\windows\system32\DRIVERS\Lbd.sys [?]
S2 HitmanPro37CrusaderBoot;HitmanPro 3.7 Crusader (Boot);"c:\documents and settings\Hal\Desktop\HitmanPro.exe" /crusader:boot --> c:\documents and settings\Hal\Desktop\HitmanPro.exe [?]
S2 SBAMSvc;Ad-Aware;c:\program files\Ad-Aware Antivirus\SBAMSvc.exe [9/20/2012 6:39 AM 3677000]
S3 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\AVGIDSAgent.exe [10/12/2011 7:25 AM 4433248]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [8/19/2010 10:42 PM 134608]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [8/19/2010 10:42 PM 24272]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [8/19/2010 10:42 PM 16720]
S3 BstHdAndroidSvc;BlueStacks Android Service;c:\program files\BlueStacks\HD-Service.exe [12/5/2012 4:39 PM 393080]
S3 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;c:\program files\BlueStacks\HD-LogRotatorService.exe [12/5/2012 4:39 PM 384888]
S3 Cleaner_Validator;COMODO System - Cleaner Service;c:\program files\COMODO\COMODO System-Cleaner\Cleaner_Validator.exe [12/9/2010 8:08 AM 305600]
S3 cpuz135;cpuz135;\??\c:\windows\TEMP\cpuz135\cpuz135_x32.sys --> c:\windows\TEMP\cpuz135\cpuz135_x32.sys [?]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys --> c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [?]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\Microsoft Fix it Center\Matsvc.exe [6/13/2011 10:09 PM 267568]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [4/22/2013 7:46 PM 35144]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\Spybot - Search & Destroy 2\SDWSCSvc.exe [2/6/2013 4:31 PM 168384]
S3 SolutoRemoteService;Soluto Remote Service;c:\program files\Soluto\SolutoRemoteService.exe [1/27/2013 10:00 AM 1239552]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2/19/2010 2:37 PM 517096]
S3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service;c:\windows\system32\drivers\WN111v2.sys [9/29/2008 8:24 PM 453120]
S4 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [8/2/2011 7:09 AM 192776]
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-21 c:\windows\Tasks\Ad-Aware Antivirus Scheduled Scan.job
- c:\progra~1\AD-AWA~1\AdAwareLauncher.exe [2012-12-15 01:38]
.
2013-04-27 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-16 19:39]
.
2013-04-27 c:\windows\Tasks\AdobeAAMUpdater-1.0-VAL-4208380B499-Hal.job
- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe [2012-09-20 12:27]
.
2013-04-27 c:\windows\Tasks\Check for updates (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDUpdate.exe [2013-02-06 19:08]
.
2013-04-26 c:\windows\Tasks\COMODO Updater.job
- c:\program files\COMODO\COMODO System-Cleaner\Updater.exe [2010-12-09 12:08]
.
2013-04-27 c:\windows\Tasks\ConfigExec.job
- c:\program files\Microsoft Fix it Center\MatsApi.dll [2011-06-14 02:09]
.
2013-04-27 c:\windows\Tasks\DataUpload.job
- c:\program files\Microsoft Fix it Center\MatsApi.dll [2011-06-14 02:09]
.
2013-04-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1275210071-448539723-682003330-1003Core.job
- c:\documents and settings\Hal\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2012-09-27 04:10]
.
2013-04-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1275210071-448539723-682003330-1003UA.job
- c:\documents and settings\Hal\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2012-09-27 04:10]
.
2013-04-24 c:\windows\Tasks\Refresh immunization (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDImmunize.exe [2013-02-06 19:07]
.
2013-03-01 c:\windows\Tasks\Scan the system (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDScan.exe [2013-02-06 19:07]
.
2012-12-19 c:\windows\Tasks\videopadShakeIcon.job
- c:\program files\NCH Software\VideoPad\videopad.exe [2012-12-16 22:46]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://mail.yahoo.com/
uInternet Settings,ProxyOverride = *.local
IE: &Download by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/201
IE: &Grab video by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/204
IE: Do&wnload selected by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/203
IE: Down&load all by Orbit - c:\program files\Orbitdownloader\orbitmxt.dll/202
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Edit in &Picnik - http://www.picnik.com/extensions/ie-import.html
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\documents and settings\Hal\Application Data\Mozilla\Firefox\Profiles\4adnycvw.default-1366782381406\
FF - prefs.js: browser.search.selectedEngine - Torrentz (by date)
FF - prefs.js: browser.startup.homepage - hxxp://mail.yahoo.com/
FF - ExtSQL: 2013-04-11 22:22; infoatoms@infoatoms.com; c:\program files\Mozilla Firefox\extensions\infoatoms@infoatoms.com
FF - ExtSQL: 2013-04-24 02:09; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; c:\documents and settings\Hal\Application Data\Mozilla\Firefox\Profiles\4adnycvw.default-1366782381406\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2013-04-24 02:29; {31E65147-5A53-4e52-8A64-FF6EBFA36D76}; c:\documents and settings\Hal\Application Data\Mozilla\Firefox\Profiles\4adnycvw.default-1366782381406\extensions\{31E65147-5A53-4e52-8A64-FF6EBFA36D76}.xpi
FF - ExtSQL: 2013-04-24 12:42; {0b457cAA-602d-484a-8fe7-c1d894a011ba}; c:\documents and settings\Hal\Application Data\Mozilla\Firefox\Profiles\4adnycvw.default-1366782381406\extensions\{0b457cAA-602d-484a-8fe7-c1d894a011ba}
FF - ExtSQL: 2013-04-24 12:42; compatibility@addons.mozilla.org; c:\documents and settings\Hal\Application Data\Mozilla\Firefox\Profiles\4adnycvw.default-1366782381406\extensions\compatibility@addons.mozilla.org.xpi
FF - ExtSQL: 2013-04-24 12:43; firebug@software.joehewitt.com; c:\documents and settings\Hal\Application Data\Mozilla\Firefox\Profiles\4adnycvw.default-1366782381406\extensions\firebug@software.joehewitt.com.xpi
FF - ExtSQL: 2013-04-25 12:09; {1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}; c:\documents and settings\Hal\Application Data\Mozilla\Firefox\Profiles\4adnycvw.default-1366782381406\extensions\{1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}
FF - ExtSQL: 2013-04-25 12:09; sese@yasanori; c:\documents and settings\Hal\Application Data\Mozilla\Firefox\Profiles\4adnycvw.default-1366782381406\extensions\sese@yasanori.xpi
FF - ExtSQL: !HIDDEN! 2013-04-11 22:22; infoatoms@infoatoms.com; c:\program files\Mozilla Firefox\extensions\infoatoms@infoatoms.com
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-04-27 14:10
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Services\HitmanPro37CrusaderBoot]
"ImagePath"="\"c:\documents and settings\Hal\Desktop\HitmanPro.exe\" /crusader:boot"
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Services\npggsvc]
"ImagePath"="c:\windows\system32\GameMon.des -service"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1212)
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(2004)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2013-04-27  14:13:03
ComboFix-quarantined-files.txt  2013-04-27 18:12
ComboFix2.txt  2013-04-23 21:23
ComboFix3.txt  2013-04-22 17:41
ComboFix4.txt  2012-03-28 23:36
ComboFix5.txt  2013-04-27 17:58
.
Pre-Run: 1,197,178,880 bytes free
Post-Run: 1,209,561,088 bytes free
.
- - End Of File - - ABF973A34BA9313269BE3FF450DB8259
 



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,361 posts
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Posted 27 April 2013 - 04:20 PM



Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.These logs are looking allot better. But we still have some work to do.


uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job
  • Programs to remove

    • µTorrent
      Adobe Reader X (10.1.6)
      Coupon Printer for Windows
      Java 7 Update 17
      Java™ 6 Update 31
      JavaFX 2.1.1



  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see you have MBAM installed - I think this is a great program and would like you to run a quick scan at this time
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#12 ValerieKay123

ValerieKay123
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  • Members
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  • Local time:04:31 AM

Posted 28 April 2013 - 01:55 AM

Hi Gringo,

 

I followed all of your instructions and didn't have any issues.  Still don't have any problems to report, all seems to be working well, thanks to you!

 

Below are the logs you requested.

 

Thank you again!

 

Valerie

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.27.04

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Hal :: VAL-4208380B499 [administrator]

4/27/2013 6:59:30 PM
mbam-log-2013-04-27 (18-59-30).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 233836
Time elapsed: 10 minute(s), 32 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

--------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:14:03 PM, on 4/27/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HitmanPro\hmpsched.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdate.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\rundll32.exe
C:\program files\soluto\soluto.exe
C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe
C:\Program Files\I8kfanGUI\I8kfanGUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell\Dell System Manager\DCPSysMgr.exe
C:\Program Files\Ad-Aware Antivirus\AdAwareService.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
C:\Program Files\Dell\Dell System Manager\DCPSysMgrSvc.exe
C:\QUALCOMM\QDLService\QDLService.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Soluto\SolutoLauncherService.exe
C:\Program Files\Soluto\SolutoService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Dell\Dell WWAN\WMCore\WMCore.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\VideoLAN\VLC\vlc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Foxit Software\Foxit Reader\Foxit Reader.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O3 - Toolbar: FireShot - {6E6E744E-4D20-4ce3-9A7A-26DFFFE22F68} - C:\Documents and Settings\Hal\Application Data\Mozilla\Firefox\Profiles\4adnycvw.default-1366782381406\extensions\{0b457cAA-602d-484a-8fe7-c1d894a011ba}\library\fsaddin-0.98.31.dll
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [DellControlPoint] "C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe"
O4 - HKLM\..\Run: [DellConnectionManager] "C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe"
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Ad-Aware Antivirus] "C:\Program Files\Ad-Aware Antivirus\AdAwareLauncher" --windows-run
O4 - HKLM\..\Run: [Soluto] c:\program files\soluto\soluto.exe /init
O4 - HKCU\..\Run: [eFax 4.4] "C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe" /R
O4 - HKCU\..\Run: [i8kfangui] C:\Program Files\I8kfanGUI\I8kfanGUI.exe /startup
O4 - Global Startup: Dell System Manager.lnk = C:\Program Files\Dell\Dell System Manager\DCPSysMgr.exe
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Edit in &Picnik - http://www.picnik.com/extensions/ie-import.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {8CFCF42C-1C64-47D6-AEEC-F9D001832ED3} (DellSystem.Scanner) - http://xserv.dell.com/DellDriverScanner/DellSystem.CAB
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
O23 - Service: Ad-Aware Service - Lavasoft Limited - C:\Program Files\Ad-Aware Antivirus\AdAwareService.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BlueStacks Android Service (BstHdAndroidSvc) - BlueStack Systems, Inc. - C:\Program Files\BlueStacks\HD-Service.exe
O23 - Service: BlueStacks Log Rotator Service (BstHdLogRotatorSvc) - BlueStack Systems, Inc. - C:\Program Files\BlueStacks\HD-LogRotatorService.exe
O23 - Service: Dell ControlPoint Button Service (buttonsvc32) - Dell Inc. - C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
O23 - Service: COMODO System - Cleaner Service (Cleaner_Validator) - Unknown owner - C:\Program Files\COMODO\COMODO System-Cleaner\Cleaner_Validator.exe
O23 - Service: Credential Vault Host Control Service - Broadcom Corporation - C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
O23 - Service: Credential Vault Host Storage - Broadcom Corporation - C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
O23 - Service: Dell System Manager Service (dcpsysmgrsvc) - Dell Inc. - C:\Program Files\Dell\Dell System Manager\DCPSysMgrSvc.exe
O23 - Service: HitmanPro 3.7 Crusader (Boot) (HitmanPro37CrusaderBoot) - Unknown owner - C:\Documents and Settings\Hal\Desktop\HitmanPro.exe (file missing)
O23 - Service: HitmanPro Scheduler (HitmanProScheduler) - SurfRight B.V. - C:\Program Files\HitmanPro\hmpsched.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: Qualcomm Gobi Download Service (QDLService) - QUALCOMM, Inc. - C:\QUALCOMM\QDLService\QDLService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - REDC - (no file)
O23 - Service: Ad-Aware (SBAMSvc) - GFI Software - C:\Program Files\Ad-Aware Antivirus\SBAMSvc.exe
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: Smith Micro Connection Manager Service (SMManager) - Smith Micro Software, Inc. - C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
O23 - Service: Soluto Launcher Service (SolutoLauncherService) - Soluto - C:\Program Files\Soluto\SolutoLauncherService.exe
O23 - Service: Soluto Remote Service (SolutoRemoteService) - Soluto - C:\Program Files\Soluto\SolutoRemoteService.exe
O23 - Service: Soluto PCGenome Core Service (SolutoService) - Soluto - C:\Program Files\Soluto\SolutoService.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\program files\idt\wdm\stacsv.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: Mobile Broadband Service (WMCoreService) - Ericsson AB - C:\Program Files\Dell\Dell WWAN\WMCore\WMCore.exe

--
End of file - 11367 bytes
 



#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,361 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:04:31 AM

Posted 28 April 2013 - 02:00 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [DellControlPoint] "C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe"
      O4 - HKLM\..\Run: [DellConnectionManager] "C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe"
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
      O4 - HKLM\..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe
      O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
      O4 - HKCU\..\Run: [eFax 4.4] "C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe" /R
      O4 - HKCU\..\Run: [i8kfangui] C:\Program Files\I8kfanGUI\I8kfanGUI.exe /startup


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


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#14 ValerieKay123

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Posted 28 April 2013 - 11:50 AM

Hi Gringo,

 

I removed the unneeded start ups and ran the Eset scan.  The list of threats is below.

 

Thank you!

 

Valerie

 

 

C:\Documents and Settings\Hal\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\ajmjaicgaidimdkhdllmllbgacjfhdmb\1\5174da2cb507f6.25302456.js    Win32/Adware.MultiPlug.H application
C:\Documents and Settings\Hal\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\gignknfieemkcikihadilhbdgjabcomo\1\5174da3e4acdd9.04796452.js    Win32/Adware.MultiPlug.H application
C:\Documents and Settings\Hal\My Documents\Downloads\FoxitReader602.0413_enu_Setup(1).exe    a variant of Win32/Bundled.Toolbar.Ask.C application
C:\Documents and Settings\Hal\My Documents\Downloads\FoxitReader602.0413_enu_Setup.exe    a variant of Win32/Bundled.Toolbar.Ask.C application
C:\Documents and Settings\Hal\My Documents\Old Firefox Data\extensions\br3eg9gro@vhz-rfsl.co.uk\content\bg.js    Win32/Adware.MultiPlug.H application
C:\Documents and Settings\Hal\My Documents\Old Firefox Data\extensions\jx0dpd@wqpyayyey.co.uk\content\bg.js    Win32/Adware.MultiPlug.H application
 



#15 gringo_pr

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Posted 28 April 2013 - 02:59 PM


Hello ValerieKay123

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    rd /s /q "C:\Documents and Settings\Hal\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\ajmjaicgaidimdkhdllmllbgacjfhdmb\"
    rd /s /q "C:\Documents and Settings\Hal\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\gignknfieemkcikihadilhbdgjabcomo\"
    del /f /s /q "C:\Documents and Settings\Hal\My Documents\Downloads\FoxitReader602.0413_enu_Setup(1).exe"
    del /f /s /q "C:\Documents and Settings\Hal\My Documents\Downloads\FoxitReader602.0413_enu_Setup.exe"
    del /f /s /q "C:\Documents and Settings\Hal\My Documents\Old Firefox Data\extensions\br3eg9gro@vhz-rfsl.co.uk\content\bg.js"
    del /f /s /q "C:\Documents and Settings\Hal\My Documents\Old Firefox Data\extensions\jx0dpd@wqpyayyey.co.uk\content\bg.js"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java
  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

    Link to download latest version. - install Java

    How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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