Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

HijackThis Log: Please help Diagnose - Virtumonde


  • This topic is locked This topic is locked
12 replies to this topic

#1 burtfooder

burtfooder

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:02:41 PM

Posted 06 April 2013 - 04:08 AM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:04:33, on 06/04/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16521)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\RAMRush\RAMRush.exe
C:\Users\moziah\Local Settings\Apps\F.lux\flux.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Portable\EaseUS CleanGenius Pro 3.0.6\CleanGeniusTray.exe
C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files (x86)\Sophos\AutoUpdate\ALMon.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files (x86)\EaseUS\Todo Backup\bin\EuWatch.exe
C:\Program Files (x86)\EaseUS\Todo Backup\bin\TrayNotify.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Trend Micro\Browser Guard\BGUI.exe
C:\Program Files (x86)\Trend Micro\Browser Guard\tmiegsrv.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\Hotspot Shield\bin\openvpntray.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe
C:\Users\moziah\AppData\Roaming\uTorrent\uTorrent.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_171.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_171.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\real\realplayer\update\realsched.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\moziah\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\VideoLAN\VLC\vlc.exe
C:\uDownloads\HijackThis.exe
C:\Windows\SysWOW64\DllHost.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: uTorrentControl_v2 - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTor.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: LastPass Vault - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPToolbar.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office15\URLREDIR.DLL
O2 - BHO: Vuze Remote - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MIF5BA~1\Office15\GROOVEEX.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: Logitech Flow Scroll - {E11DB59D-5008-42ff-9069-535843BC0BE1} - C:\Program Files\Logitech\FlowScroll\32-bit\LogiSmooth.dll
O2 - BHO: TMIEGBHO - {F1AD4A42-BA52-47BC-89DF-3F68F24C017F} - C:\Program Files (x86)\Trend Micro\Browser Guard\TMAMS.dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE.dll
O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar.dll
O3 - Toolbar: uTorrentControl_v2 Toolbar - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTor.dll
O3 - Toolbar: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
O3 - Toolbar: TMBGBAR TOOLBAR - {C8137A8D-415D-450C-A1B1-D0C519D45296} - C:\Program Files (x86)\Trend Micro\Browser Guard\tmieg.dll
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Sophos AutoUpdate Monitor] C:\Program Files (x86)\Sophos\AutoUpdate\almon.exe
O4 - HKLM\..\Run: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
O4 - HKLM\..\Run: [Smart File Advisor] "C:\Program Files (x86)\Smart File Advisor\sfa.exe" /checkassoc
O4 - HKLM\..\Run: [EaseUs Watch] "C:\Program Files (x86)\EaseUS\Todo Backup\bin\EuWatch.exe"
O4 - HKLM\..\Run: [EaseUs Tray] "C:\Program Files (x86)\EaseUS\Todo Backup\bin\TrayNotify.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Trend Micro Browser Guard] "C:\Program Files (x86)\Trend Micro\Browser Guard\BGUI.EXE"
O4 - HKCU\..\Run: [ftweak_RAMRush] C:\Program Files (x86)\RAMRush\RAMRush.exe
O4 - HKCU\..\Run: [F.lux] "C:\Users\moziah\Local Settings\Apps\F.lux\flux.exe" /noshow
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [CleanGeniusTray] "C:\Program Files (x86)\Portable\EaseUS CleanGenius Pro 3.0.6\CleanGeniusTray.exe" -startup
O4 - Startup: Outlook 2013.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MIF5BA~1\Office15\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\LastPass\LPToolbar.dll
O9 - Extra 'Tools' menuitem: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\LastPass\LPToolbar.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL C:\Windows\SysWOW64\guard32.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: BitMeter Capture Service (BitMeterCaptureService) - Unknown owner - C:\Program Files (x86)\Codebox\BitMeterOS\BitMeterCaptureService.exe
O23 - Service: BitMeter Web Service (BitMeterWebService) - Unknown owner - C:\Program Files (x86)\Codebox\BitMeterOS\BitMeterWebService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CLHNServiceForPowerDVD12 - CyberLink Corp. - C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMP\CLHNServer\CLHNServiceForPowerDVD12.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: CyberLink PowerDVD 12 Media Server Monitor Service - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe
O23 - Service: CyberLink PowerDVD 12 Media Server Service - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe
O23 - Service: EaseUS Agent Service (EaseUS Agent) - CHENGDU YIWO Tech Development Co., Ltd - C:\Program Files (x86)\EaseUS\Todo Backup\bin\Agent.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Guard Agent Service (Guard Agent) - CHENGDU YIWO Tech Development Co., Ltd - C:\Program Files (x86)\EaseUS\Todo Backup\bin\GuardAgent.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HauppaugeTVServer - Hauppauge Computer Works - C:\Program Files (x86)\WinTV\TVServer\HauppaugeTVServer.exe
O23 - Service: Hotspot Shield Service (hshld) - AnchorFree Inc. - C:\Program Files (x86)\Hotspot Shield\bin\openvpnas.exe
O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files (x86)\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files (x86)\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: MotoHelper Service (MotoHelper) - Unknown owner - C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Skype C2C Service - Unknown owner - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files (x86)\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Sophos Web Intelligence Service (swi_service) - Sophos Plc - C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 21380 bytes

Attached Files



BC AdBot (Login to Remove)

 


#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,458 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:41 AM

Posted 06 April 2013 - 08:31 AM

hijackthis doesn't give us a thorough diagnosis anymore, so pleasde run the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
  • ---------------------------------------------------
    Please include the contents of the following in your next reply:

    DDS.txt
    Attach.txt.


    NEXT

    Please download aswMBR to your desktop.
    • Double click the aswMBR.exe icon to run it
    • When asked if you want to download Avast's virus definitions please select Yes.
    • Click the Scan button to start the scan
    • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.
    • You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well

The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif
Microsoft MVP - 2010, 2011, 2012, 2013

#3 burtfooder

burtfooder
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:02:41 PM

Posted 06 April 2013 - 10:59 AM

Thank you for your reply, files attached as requested

Attached Files



#4 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,458 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:41 AM

Posted 06 April 2013 - 08:17 PM

Please run the following

Refer to the ComboFix User's Guide
  • Download ComboFix from the following location:

    Link

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ---------------------------------------------------------------------------------------------
  • NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.


    NEXT


    Please download TDSSKiller.zip
    • Extract it to your desktop
    • Double click TDSSKiller.exe
    • when the window opens, click on Change Parameters
    • under ”Additional options”, put a check mark in the box next to “Detect TDLFS File System”
    • click OK
    • Press Start Scan
      • If Malicious objects are found then ensure Cure is selected
      • If TDLFS File System/TDSS File system is found then ensure Cure is selected (if cure is not available, choose skip)
      • Then click Continue > Reboot now
    • Copy and paste the log in your next reply
      • A copy of the log will be saved automatically to the root of the drive (typically C:\)

The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif
Microsoft MVP - 2010, 2011, 2012, 2013

#5 burtfooder

burtfooder
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:02:41 PM

Posted 07 April 2013 - 03:24 AM

I have attached requested files

Attached Files



#6 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,458 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:41 AM

Posted 07 April 2013 - 07:08 AM

Please run the following:

Please download Junkware Removal Tool to your desktop.
  • Shutdown your antivirus to avoid any conflicts.
  • Right-mouse click JRT.exe and select Run as administrator
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

  • NEXT


    Download AdwCleaner from here and save it to your desktop.
    • Run AdwCleaner and select Delete
    • Once done it will ask to reboot, allow the reboot
    • On reboot a log will be produced, please attach the content of the log to your next reply
    NEXT
    • Please open your MalwareBytes AntiMalware Program
    • Click the Update Tab and search for updates
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish, so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected. <-- very important
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply.
    Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



    NEXT


    Go here to run an online scanner from ESET.
    • Turn off the real time scanner of any existing antivirus program while performing the online scan
    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activeX control to install
    • Click Start
    • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
    • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
    • Click Scan
    • Wait for the scan to finish
    • When the scan completes, press the LIST OF THREATS FOUND button
    • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
    • Include the contents of this report in your next reply.
    • Press the BACK button.
    • Press Finish

The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif
Microsoft MVP - 2010, 2011, 2012, 2013

#7 burtfooder

burtfooder
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:02:41 PM

Posted 07 April 2013 - 06:04 PM

please find attached files

 

 

 

Malwarebytes Anti-Malware (PRO) 1.65.0.1400
www.malwarebytes.org
 
Database version: v2013.04.07.06
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.10.9200.16521
moziah :: MOZIAH-PC [administrator]
 
Protection: Enabled
 
07/04/2013 17:26:15
mbam-log-2013-04-07 (17-26-15).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219761
Time elapsed: 3 minute(s), 55 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)

Attached Files



#8 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,458 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:41 AM

Posted 07 April 2013 - 06:27 PM

you can remove this outdated java version as you have the latest version installed:

Java™ 6 Update 17 (64-bit)

now clear your Java cache

Click Start > Control Panel.
Double-click the Java icon in the control panel.
The Java Control Panel appears.
Click Settings under Temporary Internet Files.
The Temporary Files Settings dialog box appears.

There are three options on this window to clear the cache.
  • Delete Files
  • View Applications
  • View Applets


Click OK on Delete Temporary Files window.
Note: This deletes all the Downloaded Applications and Applets from the cache.
Click OK on Temporary Files Settings window.

NEXT

Visit ADOBE and download the latest version of Acrobat Reader (version XI)
Having the latest updates ensures there are no security vulnerabilities in your system.


Please advise how the computer is running now and if there are any outstanding issues
The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif
Microsoft MVP - 2010, 2011, 2012, 2013

#9 burtfooder

burtfooder
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:02:41 PM

Posted 08 April 2013 - 03:14 AM

All seems well, thank you for your assistance



#10 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,458 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:41 AM

Posted 08 April 2013 - 04:24 PM

We just have some housekeeping to do now,

Please do the following:


You can delete the DDS, JRT, TDSSKiller and aswMBR logs and programs from your desktop.


NEXT

Follow these steps to uninstall Combofix

Combofix_uninstall_image.jpg
  • Make sure your security programs are totally disabled.
  • Press the WinKey +R to open a run box
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.
  • NEXT
    • Double click on adwcleaner.exe to run the tool.
    • Click on Uninstall.
    • Confirm with yes.
    If there are any logs/tools remaining on your desktop > right click and delete them.


    NEXT


    Below I have included a number of recommendations for how to protect your computer against malware infections.
    • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
      Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.
    • Keep Windows updated by regularly checking their website at :
      http://windowsupdate.microsoft.com/
      This will ensure your computer has always the latest security updates available installed on your computer.
    • Make Internet Explorer more secure
      • Click Start > Run
      • Type Inetcpl.cpl & click OK
      • Click on the Security tab
      • Click Reset all zones to default level
      • Make sure the Internet Zone is selected & Click Custom level
      • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
      • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
    • Download TFC to your desktop
      • Close any open windows.
      • Double click the TFC icon to run the program
      • TFC will close all open programs itself in order to run,
      • Click the Start button to begin the process.
      • Allow TFC to run uninterrupted.
      • The program should not take long to finish it's job
      • Once its finished it should automatically reboot your machine,
      • if it doesn't, manually reboot to ensure a complete clean
      It's normal after running TFC cleaner that the PC will be slower to boot the first time.
    • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
      • Green to go
      • Yellow for caution
      • Red to stop
      WOT has an addon available for both Firefox and IE
    • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
    • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
      PC Safety and Security--What Do I Need?.
    • Simple and easy ways to keep your computer safe and secure on the Internet
    Thank you for your patience, and performing all of the procedures requested.

    Please respond one last time so we can consider the thread resolved and close it, thank-you.

Edited by CatByte, 08 April 2013 - 04:25 PM.

The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif
Microsoft MVP - 2010, 2011, 2012, 2013

#11 burtfooder

burtfooder
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:02:41 PM

Posted 09 April 2013 - 06:44 AM

I've carried out all the steps in your last message. All seems well and I feel we can consider this thread resolved 



#12 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,458 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:41 AM

Posted 09 April 2013 - 06:08 PM

you are welcome

stay safe :hello:

~CB
The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif
Microsoft MVP - 2010, 2011, 2012, 2013

#13 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,458 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:41 AM

Posted 09 April 2013 - 06:09 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif
Microsoft MVP - 2010, 2011, 2012, 2013




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users