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iexpore.exe eroor message-can't use the internet


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#1 computilliterate

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Posted 05 April 2013 - 08:51 AM

I can't open the internet on my HP laptop, (G60-635DX Notebook) I use windows 7. I have tried in safe mode, still doesn't work. The error message reads "The ordinal 701 could not be located in the dynamic link library iertutil.dll." The error occured when I installed the latest microsoft update. The last time this happened I just restored my computer to before I installed the update and it worked just fine. I shut down my computer last night and it did the update again automatically, and now the internet will not work again. I tried running a security scan, the quick one, and it didn't find anything. Any help is appreciated, Thank you.


Edited by computilliterate, 05 April 2013 - 08:52 AM.


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#2 computilliterate

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Posted 05 April 2013 - 11:27 AM

Well, now I can't even get into safe mode at all and a new error message surfaced, it reads "The ordinal 139 could not be located in the dynamic link library iertutil.dll" with a window behid it with the heading, LTCM Client, that reads "Attempted an unsupported operation" if anyone can help please.....thank you


Edited by computilliterate, 05 April 2013 - 11:27 AM.


#3 computilliterate

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Posted 07 April 2013 - 02:00 PM

Well I restored it to a point that I am able to use. I am afraid to restart it though for it will install those updates that make the computer not work at all. Any advice is appreciated.






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