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Photo

popups (most of them from yieldmanager.edgesuite.net) and browser redirect


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20 replies to this topic

#1 pr555

pr555

  • Members
  • 17 posts
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  •  
  • Local time:04:46 PM

Posted 23 March 2013 - 05:10 PM

Hello,

 

Here are the symptoms:

 

- I have popups showing up on the left bottom of my browsers (all browsers) and sometimes popups that look like fake Facebook messages on the bottom right side of the screen.

- Some browser redirect (Livesearchnow)

- Unable to turn on Windows firewall.

 

I've pasted the dds.txt info below and attached the Attach.txt files as requested. Thanks much for the help.

 

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16521
Run by DellE at 14:47:54 on 2013-03-23
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8094.6101 [GMT -7:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\CrashPlan\CrashPlanService.exe
C:\Program Files\Conexant\SA3\CxUtilSvc.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files (x86)\Workspace\offSyncService.exe
c:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files (x86)\Intel\Bluetooth\BleServicesCtrl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files\Elantech\ETDGesture.exe
C:\Program Files\Conexant\SA3\SmartAudio3.exe
C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe
C:\Program Files\CrashPlan\CrashPlanTray.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Java\jre1.6.0\bin\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\DellE\AppData\Local\Workspace\workspaceupdate.exe
C:\Users\DellE\AppData\Local\Workspace\wben.exe
C:\Users\DellE\AppData\Local\Workspace\WorkspaceStatus.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://igoogle.com/
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
uRun: [Starfield Updater] "C:\Users\DellE\AppData\Local\Workspace\WorkspaceUpdate.exe"
uRun: [wben] "C:\Users\DellE\AppData\Local\Workspace\wben.exe"
uRun: [Workspace Status] "C:\Users\DellE\AppData\Local\Workspace\WorkspaceStatus.exe"
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0\bin\jusched.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CRASHP~1.LNK - C:\Program Files\CrashPlan\CrashPlanTray.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files (x86)\PokerStars.NET\PokerStarsUpdate.exe
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{7FD87315-6E8D-4587-9705-5B3430A08805} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{7FD87315-6E8D-4587-9705-5B3430A08805}\2656C6B696E6E2563336 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{7FD87315-6E8D-4587-9705-5B3430A08805}\8616279647 : DHCPNameServer = 75.75.75.75 75.75.76.76
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= c:\progra~3\browse~1\23796~1.11\{16cdf~1\browse~1.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-Run: [ETDCtrl] C:\Program Files\Elantech\ETDCtrl.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [IntelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"
x64-Run: [SmartAudio] C:\Program Files\CONEXANT\SA3\SACpl.exe /sa3 /nv:3.0 /dne /s
x64-Run: [BLEServicesCtrl] C:\Program Files (x86)\Intel\Bluetooth\BleServicesCtrl.exe
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [Stage Remote] C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe -Quiet
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [SBRegRebootCleaner] "C:\Program Files (x86)\Ad-Aware Antivirus\SBRC.exe"
.
INFO: x64-HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
Hosts: 95.211.0.120 www.google-analytics.com.
Hosts: 95.211.0.120 ad-emea.doubleclick.net.
Hosts: 95.211.0.120 www.statcounter.com.
Hosts: 93.115.241.27 www.google-analytics.com.
Hosts: 93.115.241.27 ad-emea.doubleclick.net.
.
Note: multiple HOSTS entries found. Please refer to Attach.txt
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\DellE\AppData\Roaming\Mozilla\Firefox\Profiles\3dfk6wew.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Users\DellE\AppData\Roaming\Mozilla\Plugins\npoff.dll
FF - plugin: C:\Users\DellE\AppData\Roaming\Mozilla\plugins\npoff.dll
FF - plugin: C:\Users\DellE\AppData\Roaming\Mozilla\plugins\npoff64.dll
FF - plugin: C:\Users\DellE\AppData\Roaming\Mozilla\Plugins\npoff64.dll
FF - plugin: C:\Users\DellE\AppData\Roaming\Mozilla\plugins\npwbe.dll
FF - plugin: C:\Users\DellE\AppData\Roaming\Mozilla\Plugins\npwbe.dll
FF - plugin: C:\Users\DellE\AppData\Roaming\Mozilla\Plugins\npwbe64.dll
FF - plugin: C:\Users\DellE\AppData\Roaming\Mozilla\plugins\npwbe64.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_110.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-02-28 15:12; jid1-yZwVFzbsyfMrqQ@jetpack; C:\Users\DellE\AppData\Roaming\Mozilla\Firefox\Profiles\3dfk6wew.default\extensions\jid1-yZwVFzbsyfMrqQ@jetpack
FF - ExtSQL: 2013-03-12 09:07; {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}; C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}
.
============= SERVICES / DRIVERS ===============
.
R0 gfibto;gfibto;C:\Windows\System32\drivers\gfibto.sys [2013-2-12 14456]
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2012-5-30 16152]
R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2011-12-5 659968]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2012-2-21 1014096]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2012-2-21 1104208]
R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2011-12-5 135952]
R2 CrashPlanService;CrashPlan Backup Service;C:\Program Files\CrashPlan\CrashPlanService.exe [2012-11-12 222720]
R2 CxUtilSvc;CxUtilSvc;C:\Program Files\CONEXANT\SA3\CxUtilSvc.exe [2012-5-30 109184]
R2 File Backup;File Backup Service;C:\Program Files (x86)\Workspace\offSyncService.exe [2012-8-16 1174824]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-5-30 13592]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-1-10 627936]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-5-4 503080]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2010-11-29 16120]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-5-30 363800]
R2 WDDMService;WD SmartWare Drive Manager Service;C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2009-11-13 129536]
R2 WDSmartWareBackgroundService;WD SmartWare Background Service;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2011-12-8 594704]
R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2011-12-5 195584]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2012-2-21 1304912]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2011-11-30 94720]
R3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2011-11-30 747008]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2012-5-30 176096]
R3 ETD;Dell Touchpad;C:\Windows\System32\drivers\ETD.sys [2012-5-30 202024]
R3 ibtfltcoex;ibtfltcoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2012-2-14 60928]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-5-30 331264]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-5-30 356120]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-5-30 787736]
R3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUVStor.sys [2012-5-30 313448]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-5-30 646248]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 DellDigitalDelivery;Dell Digital Delivery Service;C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe [2012-10-9 173568]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-1-8 161536]
S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2011-12-5 195584]
S3 gfiark;gfiark;C:\Windows\System32\drivers\gfiark.sys [2013-2-12 38456]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-12-8 273168]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]
S3 UsbFltr;WayTech USB Filter Driver;C:\Windows\System32\drivers\UsbFltr.sys [2007-4-9 12288]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-10-2 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
FileExt: .js: jsfile="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS5.5\Dreamweaver.exe","%1"
ShellExec: dreamweaver.exe: Open="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS5.5\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
2013-03-23 21:05:00 9311288 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{0FBA8FBC-119B-4372-9140-A1903484EB16}\mpengine.dll
2013-03-23 18:59:44 -------- d-----w- C:\Users\DellE\.swt
2013-03-23 16:53:32 -------- d-----w- C:\Users\DellE\AppData\Local\{75C06186-3160-4355-B1B2-1B2397015966}
2013-03-23 10:02:43 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-03-22 18:52:41 -------- d-----w- C:\Users\DellE\AppData\Local\{556C19A7-B45D-47ED-B1F9-58F2EC942E06}
2013-03-22 18:30:19 -------- d-----w- C:\Program Files (x86)\Yahoo!
2013-03-21 15:53:44 -------- d-----w- C:\Users\DellE\AppData\Local\{DCDE9457-5A98-40B4-9F5D-3752F527632B}
2013-03-20 23:32:06 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys
2013-03-20 23:27:56 -------- d-----w- C:\Users\DellE\AppData\Local\{FC41C714-E4C5-433C-8A28-334D83153465}
2013-03-20 18:30:55 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-03-20 18:30:55 -------- d-----w- C:\Program Files\iTunes
2013-03-20 18:30:55 -------- d-----w- C:\Program Files\iPod
2013-03-20 18:30:55 -------- d-----w- C:\Program Files (x86)\iTunes
2013-03-20 04:26:12 -------- d-----w- C:\Users\DellE\AppData\Local\{CA0C745D-C171-441C-B9EC-C7EB09EB14E0}
2013-03-19 15:11:26 -------- d-----w- C:\Users\DellE\AppData\Local\{36922D81-E4F6-45E7-BDBF-D262D077E461}
2013-03-18 15:24:47 -------- d-----w- C:\Users\DellE\AppData\Local\{B88973AA-8FCA-4629-8A8D-1F38024A2C77}
2013-03-17 00:06:05 -------- d-----w- C:\Users\DellE\AppData\Local\{2C4D3024-393C-47A0-96CE-520EF5DEDF79}
2013-03-16 04:49:23 -------- d-----w- C:\Users\DellE\AppData\Local\{64882689-6BCD-4D5D-9EBB-1210792E0095}
2013-03-15 23:57:52 -------- d-sh--w- C:\Windows\System32\%APPDATA%
2013-03-15 16:37:44 -------- d-----w- C:\Users\DellE\AppData\Local\{8A398B98-92C6-46D3-BCF0-BF606AD287C2}
2013-03-15 04:37:21 -------- d-----w- C:\Users\DellE\AppData\Local\{BDC0353C-C28C-43AB-ADD4-1048CEAC5AAC}
2013-03-14 15:57:28 -------- d-----w- C:\Users\DellE\AppData\Local\{F36F910C-A1F2-4C89-AF78-0A0E896D2D54}
2013-03-14 09:19:58 -------- d-----w- C:\Users\DellE\AppData\Local\{B214B315-2978-4929-B295-99A4E431726D}
2013-03-13 19:29:53 -------- d-----w- C:\Users\DellE\AppData\Local\{DECED2FA-9AC0-4CC9-8344-396F6B71ED50}
2013-03-12 16:43:10 -------- d-----w- C:\Users\DellE\AppData\Local\{CA428EA4-ED90-41E4-84FB-DDE511068C68}
2013-03-12 16:07:59 69632 ----a-w- C:\Windows\SysWow64\javacpl.cpl
2013-03-11 18:08:04 -------- d-----w- C:\Users\DellE\AppData\Local\{4ADA58E7-5A1C-4553-AC1B-5346D4BECCC5}
2013-03-11 06:07:41 -------- d-----w- C:\Users\DellE\AppData\Local\{216FA31C-628F-4226-956A-60159957EE33}
2013-03-10 17:24:11 -------- d-----w- C:\Users\DellE\AppData\Local\{98F7B049-6929-4E5F-BC6A-6088645762CD}
2013-03-09 22:08:08 -------- d-----w- C:\Users\DellE\AppData\Local\{486693CF-F0AE-43AD-B223-4EE4053A1623}
2013-03-08 19:02:57 -------- d-----w- C:\Users\DellE\AppData\Local\{C116EDBB-8078-41B0-BF39-2B6BB4A981EA}
2013-03-08 06:06:40 -------- d-----w- C:\Users\DellE\AppData\Local\{8979F555-DBE6-4AA9-91D6-04BEDD2B8C6F}
2013-03-07 18:06:29 -------- d-----w- C:\Users\DellE\AppData\Local\{EF5EC5BF-120C-4649-A03B-F82A76E22625}
2013-03-07 06:06:12 -------- d-----w- C:\Users\DellE\AppData\Local\{A12D4E0B-825B-41C1-9C90-05650F1060D8}
2013-03-06 18:05:49 -------- d-----w- C:\Users\DellE\AppData\Local\{7B8A5176-2B5B-4202-ACB8-1A9D232A6D0D}
2013-03-05 18:06:18 -------- d-----w- C:\Users\DellE\AppData\Local\{BD38DEF2-7EAE-4F70-BED0-F8F34CA4FD06}
2013-03-04 18:00:55 -------- d-----w- C:\Users\DellE\AppData\Local\{4D98E896-3A2D-46B9-A3A4-62485A337281}
2013-03-03 19:28:26 -------- d-----w- C:\Users\DellE\AppData\Local\{A2365798-A6F2-4E99-92D4-38A159459783}
2013-03-02 19:32:19 -------- d-----w- C:\Users\DellE\AppData\Local\{38EA2885-5522-47F2-A0B4-81615A3C5767}
2013-03-02 04:07:27 -------- d-----w- C:\Users\DellE\AppData\Local\{32AAC73B-4A50-49D6-8511-73B7D62950CD}
2013-03-01 16:07:04 -------- d-----w- C:\Users\DellE\AppData\Local\{28FA41C1-9627-4BE6-845C-DA5BDCD81DE5}
2013-02-28 23:17:46 -------- d-----w- C:\ProgramData\Ad-Aware Antivirus
2013-02-28 23:13:26 -------- d-----w- C:\Program Files (x86)\Ad-Aware Antivirus
2013-02-28 23:13:10 -------- d-----w- C:\ProgramData\Downloaded Installations
2013-02-28 23:12:27 -------- d-----w- C:\Users\DellE\AppData\Roaming\Ad-Aware Antivirus
2013-02-28 18:06:18 -------- d-----w- C:\Users\DellE\AppData\Local\{6A522B09-ED47-4CD6-AF2A-BE9152050A60}
2013-02-27 18:29:57 -------- d-----w- C:\Users\DellE\AppData\Local\{FAC0A413-F77E-4516-8DBF-59055E6C558A}
2013-02-27 06:29:46 -------- d-----w- C:\Users\DellE\AppData\Local\{6F69E6D4-CC71-41AF-864C-93F97BCA9053}
2013-02-26 18:29:36 -------- d-----w- C:\Users\DellE\AppData\Local\{F1EC8E4A-5151-488E-AE27-E682360BBAE1}
2013-02-25 21:34:57 -------- d-----w- C:\Users\DellE\AppData\Roaming\RealNetworks
2013-02-25 17:03:12 -------- d-----w- C:\Users\DellE\AppData\Local\{CA1D215D-EB46-4AD0-96C5-2F7495D14A60}
2013-02-24 17:55:59 -------- d-----w- C:\Users\DellE\AppData\Local\{58AD9FA2-548A-4BB6-B282-3C9212C41BBA}
2013-02-23 17:32:58 -------- d-----w- C:\Users\DellE\AppData\Local\{78353481-0E2B-4061-BEA1-86C5CF73AD72}
2013-02-22 19:08:50 -------- d-----w- C:\Users\DellE\AppData\Local\{191CCDC6-5B3D-45E8-B2D0-076FAC0E44AA}
2013-02-22 07:08:27 -------- d-----w- C:\Users\DellE\AppData\Local\{C24DD865-6A1F-4062-86CC-E1EE3872B37F}
.
==================== Find3M  ====================
.
2013-03-23 10:03:57 61952 ----a-w- C:\Windows\SysWow64\tdc.ocx
2013-03-23 10:02:43 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-02-28 23:12:27 14456 ----a-w- C:\Windows\System32\drivers\gfibto.sys
2013-02-14 01:30:23 27256 ----a-w- C:\Windows\System32\drivers\FixZeroAccess.sys
2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
2013-02-11 19:28:41 38456 ----a-w- C:\Windows\System32\drivers\gfiark.sys
2013-01-17 08:28:58 273840 ------w- C:\Windows\System32\MpSigStub.exe
2013-01-05 05:53:43 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-01-05 05:00:15 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-01-05 05:00:11 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-01-04 05:46:09 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-01-04 04:51:16 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-01-04 03:26:48 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-01-04 02:47:35 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-01-04 02:47:34 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-01-04 02:47:34 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-01-04 02:47:33 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-01-03 06:00:54 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-01-03 06:00:42 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
.
============= FINISH: 14:48:14.13 ===============
 

Attached Files



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#2 gringo_pr

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Posted 23 March 2013 - 05:43 PM


Hello pr555

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 pr555

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Posted 23 March 2013 - 06:12 PM

Hello Gringo and thank you for your quick answer.

 

Here are the logs:

 

-Security Check-

 

 Results of screen317's Security Check version 0.99.61 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java™ SE Runtime Environment 6
 Java version out of Date!
 Adobe Reader 10.1.5 Adobe Reader out of Date! 
 Mozilla Firefox (19.0.2)
 Google Chrome 25.0.1364.152 
 Google Chrome 25.0.1364.172 
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log`````````````````````` 

 

 

-AdwCleaner-

 

# AdwCleaner v2.115 - Logfile created 03/23/2013 at 16:02:44
# Updated 17/03/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : DellE - DELLE-PC
# Boot Mode : Normal
# Running from : C:\Users\DellE\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16521

[OK] Registry is clean.

-\\ Mozilla Firefox v19.0.2 (en-US)

File : C:\Users\DellE\AppData\Roaming\Mozilla\Firefox\Profiles\3dfk6wew.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v25.0.1364.172

File : C:\Users\DellE\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [3471 octets] - [23/03/2013 14:27:47]
AdwCleaner[S2].txt - [872 octets] - [23/03/2013 16:02:44]

########## EOF - C:\AdwCleaner[S2].txt - [931 octets] ##########

 

 

--RogueKiller--

 

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : DellE [Admin rights]
Mode : Remove -- Date : 03/23/2013 16:08:41
| ARK || FAK || MBR |

¤¤¤ Bad processes : 3 ¤¤¤
[SUSP PATH] workspaceupdate.exe -- C:\Users\DellE\AppData\Local\Workspace\workspaceupdate.exe [7] -> KILLED [TermProc]
[SUSP PATH] wben.exe -- C:\Users\DellE\AppData\Local\Workspace\wben.exe [7] -> KILLED [TermProc]
[SUSP PATH] workspacestatus.exe -- C:\Users\DellE\AppData\Local\Workspace\workspacestatus.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 6 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : Starfield Updater ("C:\Users\DellE\AppData\Local\Workspace\WorkspaceUpdate.exe") [7] -> DELETED
[RUN][SUSP PATH] HKCU\[...]\Run : wben ("C:\Users\DellE\AppData\Local\Workspace\wben.exe") [7] -> DELETED
[RUN][SUSP PATH] HKCU\[...]\Run : Workspace Status ("C:\Users\DellE\AppData\Local\Workspace\workspacestatus.exe") [7] -> DELETED
[HJ DESK] HKCU\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Mal.Hosts ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1       localhost
::1             localhost
95.211.0.120 www.google-analytics.com.
95.211.0.120 ad-emea.doubleclick.net.
95.211.0.120 www.statcounter.com.
93.115.241.27 www.google-analytics.com.
93.115.241.27 ad-emea.doubleclick.net.
93.115.241.27 www.statcounter.com.


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD10JPVT-75A1YT0 +++++
--- User ---
[MBR] e7cd07b8183040d4aede94e43fcc2212
[BSP] d2aa0178afe58d609c3b59a442425165 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 14142 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 29044736 | Size: 939686 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_03232013_02d1608.txt >>
RKreport[1]_S_03232013_02d1607.txt ; RKreport[2]_D_03232013_02d1608.txt



#4 gringo_pr

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Posted 23 March 2013 - 06:34 PM


Hello pr555

we will run this now, it will help remove some files from the computer.


Blitzblank.

Download BlitzBlank and save it to your desktop. Open Blitzblank.exe
DeleteFile:
C:\Windows\system32\drivers\etc\hosts
  • Click OK at the warning (and take note of it, this is a VERY powerful tool!).
  • Click the Script tab and copy/paste the following text there:
    • Click Execute Now. Your computer will need to reboot in order to replace the files.
    • When done, post me the report created by Blitzblank. you can find it at the root of the drive Normaly C:\
  • Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 pr555

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Posted 23 March 2013 - 07:17 PM

BlitzBlank 1.0.0.32

File/Registry Modification Engine native application
MoveFileOnReboot: sourceFile = "\??\c:\windows\system32\drivers\etc\hosts", destinationFile = "(null)", replaceWithDummy = 0



#6 gringo_pr

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Posted 23 March 2013 - 08:27 PM


Hello pr555

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 pr555

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Posted 23 March 2013 - 10:00 PM

Internet Explorer is not working anymore (it only shows a white page).

 

Here is the log:

 

 

ComboFix 13-03-23.01 - DellE 03/23/2013  19:33:12.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8094.5949 [GMT -7:00]
Running from: c:\users\DellE\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\PCDr\6032\AddOnDownloaded\1abc6cc6-7642-443e-ad9d-336734fd2832.dll
c:\programdata\PCDr\6032\AddOnDownloaded\2d5007b2-cc36-4b97-a231-d0c427a69035.dll
c:\programdata\PCDr\6032\AddOnDownloaded\3d9332d1-0b48-40cc-9189-068cf64600b6.dll
c:\programdata\PCDr\6032\AddOnDownloaded\69eaa8a4-3131-4718-aad0-994ebde678d1.dll
c:\programdata\PCDr\6032\AddOnDownloaded\d4ffe1c0-8021-4dfa-bf52-cb9224f001ce.dll
c:\programdata\PCDr\6032\AddOnDownloaded\e238f8f5-5f0a-478f-b96a-d15f6f6cac94.dll
c:\programdata\PCDr\6032\AddOnDownloaded\e5a71f43-c979-4b3d-a544-9ed1dc6dc4c8.dll
c:\programdata\PCDr\6032\AddOnDownloaded\f8b3befb-ca07-4bff-8777-f565b237979f.dll
c:\programdata\Roaming
c:\users\DellE\AppData\Roaming\skype.ini
c:\windows\TEMP\jna5781268786914786902.dll
.
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(((((((((((((((((((((((((   Files Created from 2013-02-24 to 2013-03-24  )))))))))))))))))))))))))))))))
.
.
2013-03-24 02:38 . 2013-03-24 02:38 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-03-23 21:05 . 2013-03-19 12:50 9311288 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{0FBA8FBC-119B-4372-9140-A1903484EB16}\mpengine.dll
2013-03-23 20:19 . 2013-03-23 20:19 -------- d-----w- c:\windows\system32\Macromed
2013-03-23 18:59 . 2013-03-23 18:59 -------- d-----w- c:\users\DellE\.swt
2013-03-23 10:02 . 2013-03-23 10:02 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-03-22 18:31 . 2013-03-22 18:31 -------- d-----w- c:\users\DellE\AppData\Roaming\Yahoo!
2013-03-22 18:31 . 2013-03-22 18:31 -------- d-----w- c:\programdata\Yahoo!
2013-03-22 18:30 . 2013-03-22 18:31 -------- d-----w- c:\program files (x86)\Yahoo!
2013-03-20 23:32 . 2013-02-12 04:12 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys
2013-03-20 18:30 . 2013-03-20 18:31 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-03-20 18:30 . 2013-03-20 18:31 -------- d-----w- c:\program files\iTunes
2013-03-20 18:30 . 2013-03-20 18:31 -------- d-----w- c:\program files (x86)\iTunes
2013-03-20 18:30 . 2013-03-20 18:30 -------- d-----w- c:\program files\iPod
2013-03-15 23:57 . 2013-03-15 23:57 -------- d-sh--w- c:\windows\system32\%APPDATA%
2013-03-12 16:07 . 2013-03-12 16:07 69632 ----a-w- c:\windows\SysWow64\javacpl.cpl
2013-03-12 16:07 . 2013-03-12 16:07 -------- d-----w- c:\program files (x86)\Common Files\Java
2013-03-05 18:59 . 2013-03-16 04:47 -------- d-----w- c:\program files\Microsoft Silverlight
2013-03-05 18:59 . 2013-03-16 04:47 -------- d-----w- c:\program files (x86)\Microsoft Silverlight
2013-02-28 23:17 . 2013-03-23 18:49 -------- d-----w- c:\programdata\Ad-Aware Antivirus
2013-02-28 23:13 . 2013-02-28 23:13 -------- d-----w- c:\programdata\Lavasoft
2013-02-28 23:13 . 2013-03-23 20:55 -------- d-----w- c:\program files (x86)\Ad-Aware Antivirus
2013-02-28 23:13 . 2013-02-28 23:13 -------- d-----w- c:\programdata\Downloaded Installations
2013-02-28 23:12 . 2013-03-23 20:00 -------- d-----w- c:\users\DellE\AppData\Roaming\Ad-Aware Antivirus
2013-02-25 21:34 . 2013-02-25 21:34 -------- d-----w- c:\users\DellE\AppData\Roaming\RealNetworks
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-15 23:59 . 2012-11-13 21:10 72013344 ----a-w- c:\windows\system32\MRT.exe
2013-02-28 23:12 . 2013-02-12 17:12 14456 ----a-w- c:\windows\system32\drivers\gfibto.sys
2013-02-14 01:30 . 2013-02-14 01:30 27256 ----a-w- c:\windows\system32\drivers\FixZeroAccess.sys
2013-02-12 05:45 . 2013-03-13 15:43 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45 . 2013-03-13 15:43 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45 . 2013-03-13 15:43 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 05:45 . 2013-03-13 15:43 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 04:48 . 2013-03-13 15:43 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-13 15:43 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-02-11 19:28 . 2013-02-12 20:17 38456 ----a-w- c:\windows\system32\drivers\gfiark.sys
2013-01-17 08:28 . 2010-11-21 03:27 273840 ------w- c:\windows\system32\MpSigStub.exe
2013-01-05 05:53 . 2013-02-13 16:43 5553512 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-01-05 05:00 . 2013-02-13 16:43 3967848 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-01-05 05:00 . 2013-02-13 16:43 3913064 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-01-04 05:46 . 2013-02-13 16:42 215040 ----a-w- c:\windows\system32\winsrv.dll
2013-01-04 04:51 . 2013-02-13 16:42 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-01-04 04:43 . 2013-02-13 16:42 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-01-04 03:26 . 2013-02-13 16:42 3153408 ----a-w- c:\windows\system32\win32k.sys
2013-01-04 02:47 . 2013-02-13 16:42 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-01-04 02:47 . 2013-02-13 16:42 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-01-04 02:47 . 2013-02-13 16:42 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-01-04 02:47 . 2013-02-13 16:42 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-01-03 06:00 . 2013-02-13 16:42 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-01-03 06:00 . 2013-02-13 16:42 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Starfield Updater"="c:\users\DellE\AppData\Local\Workspace\workspaceupdate.exe" [2013-02-08 35008]
"Workspace Status"="c:\users\DellE\AppData\Local\Workspace\WorkspaceStatus.exe" [2013-03-21 694248]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2011-11-30 284440]
"USB3MON"="c:\program files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe" [2012-02-17 291608]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2011-04-13 503942]
"Dell Registration"="c:\program files (x86)\System Registration\prodreg.exe" [2011-08-04 4165440]
"Dell DataSafe Online"="c:\program files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 1117528]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2012-12-18 38112]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"NeroLauncher"="c:\program files (x86)\Nero\SyncUP\NeroLauncher.exe" [2011-12-31 66872]
"AccuWeatherWidget"="c:\program files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" [2011-11-03 957440]
"TkBellExe"="c:\program files (x86)\Real\RealPlayer\Update\realsched.exe" [2012-11-13 296096]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"AdobeCS4ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"AdobeCS5.5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"SunJavaUpdateSched"="c:\program files (x86)\Java\jre1.6.0\bin\jusched.exe" [2013-03-12 77824]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
CrashPlan Tray.lnk - c:\program files\CrashPlan\CrashPlanTray.exe [2012-11-12 217088]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 DellDigitalDelivery;Dell Digital Delivery Service;c:\program files (x86)\Dell Digital Delivery\DeliveryService.exe [2012-10-09 173568]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2013-01-08 161536]
R3 AMPPALP;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Protocol;c:\windows\system32\DRIVERS\amppal.sys [2011-12-05 195584]
R3 Bluetooth Media Service;Bluetooth Media Service;c:\program files (x86)\Intel\Bluetooth\mediasrv.exe [2012-02-22 1304912]
R3 gfiark;gfiark;c:\windows\system32\drivers\gfiark.sys [2013-02-11 38456]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-12-08 273168]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;c:\program files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-09-28 53760]
R3 UsbFltr;WayTech USB Filter Driver;c:\windows\system32\Drivers\UsbFltr.sys [2007-04-09 12288]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-10-02 1255736]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2008-05-06 14464]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2009-07-14 25088]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2013-02-28 14456]
S0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;c:\windows\system32\drivers\iusb3hcs.sys [2012-01-28 16152]
S2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service;c:\program files\Intel\BluetoothHS\BTHSAmpPalService.exe [2011-12-05 659968]
S2 Bluetooth Device Monitor;Bluetooth Device Monitor;c:\program files (x86)\Intel\Bluetooth\devmonsrv.exe [2012-02-22 1014096]
S2 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files (x86)\Intel\Bluetooth\obexsrv.exe [2012-02-22 1104208]
S2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;c:\program files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2011-12-05 135952]
S2 CrashPlanService;CrashPlan Backup Service;c:\program files\CrashPlan\CrashPlanService.exe [2012-11-12 222720]
S2 CxUtilSvc;CxUtilSvc;c:\program files\Conexant\SA3\CxUtilSvc.exe [2011-10-11 109184]
S2 File Backup;File Backup Service;c:\program files (x86)\Workspace\offSyncService.exe [2012-10-05 1174824]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-11-30 13592]
S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe [2012-01-11 627936]
S2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe [2010-05-04 503080]
S2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
S2 TurboB;Turbo Boost UI Monitor driver;c:\windows\system32\DRIVERS\TurboB.sys [2010-11-29 16120]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-01-21 363800]
S2 WDDMService;WD SmartWare Drive Manager Service;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2009-11-13 129536]
S2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [2009-06-16 20480]
S2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;c:\program files\Intel\WiFi\bin\ZeroConfigService.exe [2011-12-08 594704]
S3 AMPPAL;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter;c:\windows\system32\DRIVERS\AMPPAL.sys [2011-12-05 195584]
S3 btmaux;Intel Bluetooth Auxiliary Service;c:\windows\system32\DRIVERS\btmaux.sys [2011-11-30 94720]
S3 btmhsf;btmhsf;c:\windows\system32\DRIVERS\btmhsf.sys [2011-11-30 747008]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2011-01-20 176096]
S3 ETD;Dell Touchpad;c:\windows\system32\DRIVERS\ETD.sys [2012-01-17 202024]
S3 ibtfltcoex;ibtfltcoex;c:\windows\system32\DRIVERS\iBtFltCoex.sys [2012-02-14 60928]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2011-12-07 331264]
S3 iusb3hub;Intel® USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\iusb3hub.sys [2012-01-28 356120]
S3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;c:\windows\system32\DRIVERS\iusb3xhc.sys [2012-01-28 787736]
S3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RTSUVSTOR.sys [2012-02-01 313448]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-11-29 646248]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-03-16 05:46 1629648 ----a-w- c:\program files (x86)\Google\Chrome\Application\25.0.1364.172\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-23 20:38]
.
2013-03-24 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-23 20:38]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveBlacklistedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}]
2013-03-07 23:31 776144 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}]
2013-03-07 23:31 776144 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}]
2013-03-07 23:31 776144 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncingOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}]
2013-03-07 23:31 776144 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\off0]
@="{8E33AEC3-C5F2-43C4-B048-9E3EB19B1DD5}"
[HKEY_CLASSES_ROOT\CLSID\{8E33AEC3-C5F2-43C4-B048-9E3EB19B1DD5}]
2012-09-21 21:51 1308432 ----a-w- c:\program files (x86)\Workspace\offsyncext64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\off1]
@="{8E33AEC4-C5F2-43C4-B048-9E3EB19B1DD5}"
[HKEY_CLASSES_ROOT\CLSID\{8E33AEC4-C5F2-43C4-B048-9E3EB19B1DD5}]
2012-09-21 21:51 1308432 ----a-w- c:\program files (x86)\Workspace\offsyncext64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ETDCtrl"="c:\program files\Elantech\ETDCtrl.exe" [2012-01-17 2895656]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-01-31 170264]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-01-31 398616]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-01-31 440600]
"IntelTBRunOnce"="wscript.exe" [2009-07-14 168960]
"SmartAudio"="c:\program files\CONEXANT\SA3\SACpl.exe" [2011-09-08 1628288]
"BLEServicesCtrl"="c:\program files (x86)\Intel\Bluetooth\BleServicesCtrl.exe" [2012-02-17 177936]
"BTMTrayAgent"="c:\program files (x86)\Intel\Bluetooth\btmshell.dll" [2012-02-22 11406608]
"Stage Remote"="c:\program files (x86)\Dell\Stage Remote\StageRemote.exe" [2011-06-28 2022976]
"DellStage"="c:\program files (x86)\Dell Stage\Dell Stage\stage_primary.exe" [2011-11-03 2190704]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-16 499608]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://igoogle.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\users\DellE\AppData\Roaming\Mozilla\Firefox\Profiles\3dfk6wew.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - ExtSQL: 2013-03-12 09:07; {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}; c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDC-A251-47B7-93E1-CDD82E34AF8B} - (no file)
HKLM-Run-SBRegRebootCleaner - c:\program files (x86)\Ad-Aware Antivirus\SBRC.exe
AddRemove-dBpoweramp Music Converter - c:\windows\system32\SpoonUninstall.exe
AddRemove-WT089446 - c:\program files (x86)\WildTangent\Dell Games\Wedding Dash - Ready
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
.
**************************************************************************
.
Completion time: 2013-03-23  19:44:33 - machine was rebooted
ComboFix-quarantined-files.txt  2013-03-24 02:44
.
Pre-Run: 634,615,795,712 bytes free
Post-Run: 635,079,307,264 bytes free
.
- - End Of File - - 1A706693AEC95466B20ADE836AEEC6C8


#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 23 March 2013 - 10:09 PM


Hello pr555

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737


Then I want you to do the following
  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE
  • Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 pr555

pr555
  • Topic Starter

  • Members
  • 17 posts
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  • Local time:04:46 PM

Posted 23 March 2013 - 10:24 PM

Wonderful ! Thank you very much ! :bananas:



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,172 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:46 PM

Posted 23 March 2013 - 10:30 PM


Hello pr555

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:
 ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
      • let me know of any problems you may have had
        • How is the computer doing now after running the script?
      Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 pr555

pr555
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:46 PM

Posted 23 March 2013 - 11:30 PM

Computer doing fine. I don't see these popups anymore. Here is the log:

 

 

 

ComboFix 13-03-23.01 - DellE 03/23/2013  21:04:25.2.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8094.6015 [GMT -7:00]
Running from: c:\users\DellE\Desktop\ComboFix.exe
Command switches used :: c:\users\DellE\Desktop\CFScript.txt
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\TEMP\jna4184682478721823917.dll
.
.
(((((((((((((((((((((((((   Files Created from 2013-02-24 to 2013-03-24  )))))))))))))))))))))))))))))))
.
.
2013-03-24 04:27 . 2013-03-24 04:27 -------- d-----w- c:\users\Erik\AppData\Local\temp
2013-03-24 04:27 . 2013-03-24 04:27 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-03-24 03:28 . 2013-03-24 03:28 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-24 03:28 . 2013-03-24 03:28 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-03-24 02:50 . 2013-03-24 02:50 -------- d-----w- c:\windows\Workspace Logs
2013-03-23 21:05 . 2013-03-19 12:50 9311288 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{0FBA8FBC-119B-4372-9140-A1903484EB16}\mpengine.dll
2013-03-23 20:19 . 2013-03-23 20:19 -------- d-----w- c:\windows\system32\Macromed
2013-03-23 18:59 . 2013-03-23 18:59 -------- d-----w- c:\users\DellE\.swt
2013-03-23 10:02 . 2013-03-23 10:02 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-03-22 18:31 . 2013-03-22 18:31 -------- d-----w- c:\users\DellE\AppData\Roaming\Yahoo!
2013-03-22 18:31 . 2013-03-22 18:31 -------- d-----w- c:\programdata\Yahoo!
2013-03-22 18:30 . 2013-03-22 18:31 -------- d-----w- c:\program files (x86)\Yahoo!
2013-03-20 23:32 . 2013-02-12 04:12 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys
2013-03-20 18:30 . 2013-03-20 18:31 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-03-20 18:30 . 2013-03-20 18:31 -------- d-----w- c:\program files\iTunes
2013-03-20 18:30 . 2013-03-20 18:31 -------- d-----w- c:\program files (x86)\iTunes
2013-03-20 18:30 . 2013-03-20 18:30 -------- d-----w- c:\program files\iPod
2013-03-15 23:57 . 2013-03-15 23:57 -------- d-sh--w- c:\windows\system32\%APPDATA%
2013-03-12 16:07 . 2013-03-12 16:07 69632 ----a-w- c:\windows\SysWow64\javacpl.cpl
2013-03-12 16:07 . 2013-03-12 16:07 -------- d-----w- c:\program files (x86)\Common Files\Java
2013-03-05 18:59 . 2013-03-16 04:47 -------- d-----w- c:\program files\Microsoft Silverlight
2013-03-05 18:59 . 2013-03-16 04:47 -------- d-----w- c:\program files (x86)\Microsoft Silverlight
2013-02-28 23:17 . 2013-03-23 18:49 -------- d-----w- c:\programdata\Ad-Aware Antivirus
2013-02-28 23:13 . 2013-02-28 23:13 -------- d-----w- c:\programdata\Lavasoft
2013-02-28 23:13 . 2013-03-23 20:55 -------- d-----w- c:\program files (x86)\Ad-Aware Antivirus
2013-02-28 23:13 . 2013-02-28 23:13 -------- d-----w- c:\programdata\Downloaded Installations
2013-02-28 23:12 . 2013-03-23 20:00 -------- d-----w- c:\users\DellE\AppData\Roaming\Ad-Aware Antivirus
2013-02-25 21:34 . 2013-02-25 21:34 -------- d-----w- c:\users\DellE\AppData\Roaming\RealNetworks
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-15 23:59 . 2012-11-13 21:10 72013344 ----a-w- c:\windows\system32\MRT.exe
2013-02-28 23:12 . 2013-02-12 17:12 14456 ----a-w- c:\windows\system32\drivers\gfibto.sys
2013-02-14 01:30 . 2013-02-14 01:30 27256 ----a-w- c:\windows\system32\drivers\FixZeroAccess.sys
2013-02-12 05:45 . 2013-03-13 15:43 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45 . 2013-03-13 15:43 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45 . 2013-03-13 15:43 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 05:45 . 2013-03-13 15:43 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 04:48 . 2013-03-13 15:43 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-13 15:43 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-02-11 19:28 . 2013-02-12 20:17 38456 ----a-w- c:\windows\system32\drivers\gfiark.sys
2013-01-17 08:28 . 2010-11-21 03:27 273840 ------w- c:\windows\system32\MpSigStub.exe
2013-01-05 05:53 . 2013-02-13 16:43 5553512 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-01-05 05:00 . 2013-02-13 16:43 3967848 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-01-05 05:00 . 2013-02-13 16:43 3913064 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-01-04 05:46 . 2013-02-13 16:42 215040 ----a-w- c:\windows\system32\winsrv.dll
2013-01-04 04:51 . 2013-02-13 16:42 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-01-04 04:43 . 2013-02-13 16:42 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-01-04 03:26 . 2013-02-13 16:42 3153408 ----a-w- c:\windows\system32\win32k.sys
2013-01-04 02:47 . 2013-02-13 16:42 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-01-04 02:47 . 2013-02-13 16:42 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-01-04 02:47 . 2013-02-13 16:42 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-01-04 02:47 . 2013-02-13 16:42 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-01-03 06:00 . 2013-02-13 16:42 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-01-03 06:00 . 2013-02-13 16:42 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Starfield Updater"="c:\users\DellE\AppData\Local\Workspace\workspaceupdate.exe" [2013-02-08 35008]
"Workspace Status"="c:\users\DellE\AppData\Local\Workspace\WorkspaceStatus.exe" [2013-03-21 694248]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2011-11-30 284440]
"USB3MON"="c:\program files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe" [2012-02-17 291608]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2011-04-13 503942]
"Dell Registration"="c:\program files (x86)\System Registration\prodreg.exe" [2011-08-04 4165440]
"Dell DataSafe Online"="c:\program files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 1117528]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2012-12-18 38112]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"NeroLauncher"="c:\program files (x86)\Nero\SyncUP\NeroLauncher.exe" [2011-12-31 66872]
"AccuWeatherWidget"="c:\program files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" [2011-11-03 957440]
"TkBellExe"="c:\program files (x86)\Real\RealPlayer\Update\realsched.exe" [2012-11-13 296096]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"AdobeCS4ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"AdobeCS5.5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"SunJavaUpdateSched"="c:\program files (x86)\Java\jre1.6.0\bin\jusched.exe" [2013-03-12 77824]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
CrashPlan Tray.lnk - c:\program files\CrashPlan\CrashPlanTray.exe [2012-11-12 217088]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 DellDigitalDelivery;Dell Digital Delivery Service;c:\program files (x86)\Dell Digital Delivery\DeliveryService.exe [2012-10-09 173568]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2013-01-08 161536]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;c:\program files\Intel\WiFi\bin\ZeroConfigService.exe [2011-12-08 594704]
R3 AMPPALP;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Protocol;c:\windows\system32\DRIVERS\amppal.sys [2011-12-05 195584]
R3 gfiark;gfiark;c:\windows\system32\drivers\gfiark.sys [2013-02-11 38456]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-12-08 273168]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;c:\program files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-09-28 53760]
R3 UsbFltr;WayTech USB Filter Driver;c:\windows\system32\Drivers\UsbFltr.sys [2007-04-09 12288]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-10-02 1255736]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2008-05-06 14464]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2009-07-14 25088]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2013-02-28 14456]
S0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;c:\windows\system32\drivers\iusb3hcs.sys [2012-01-28 16152]
S2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service;c:\program files\Intel\BluetoothHS\BTHSAmpPalService.exe [2011-12-05 659968]
S2 Bluetooth Device Monitor;Bluetooth Device Monitor;c:\program files (x86)\Intel\Bluetooth\devmonsrv.exe [2012-02-22 1014096]
S2 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files (x86)\Intel\Bluetooth\obexsrv.exe [2012-02-22 1104208]
S2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;c:\program files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2011-12-05 135952]
S2 CrashPlanService;CrashPlan Backup Service;c:\program files\CrashPlan\CrashPlanService.exe [2012-11-12 222720]
S2 CxUtilSvc;CxUtilSvc;c:\program files\Conexant\SA3\CxUtilSvc.exe [2011-10-11 109184]
S2 File Backup;File Backup Service;c:\program files (x86)\Workspace\offSyncService.exe [2013-02-28 1183456]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-11-30 13592]
S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe [2012-01-11 627936]
S2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe [2010-05-04 503080]
S2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
S2 TurboB;Turbo Boost UI Monitor driver;c:\windows\system32\DRIVERS\TurboB.sys [2010-11-29 16120]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-01-21 363800]
S2 WDDMService;WD SmartWare Drive Manager Service;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2009-11-13 129536]
S2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [2009-06-16 20480]
S3 AMPPAL;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter;c:\windows\system32\DRIVERS\AMPPAL.sys [2011-12-05 195584]
S3 Bluetooth Media Service;Bluetooth Media Service;c:\program files (x86)\Intel\Bluetooth\mediasrv.exe [2012-02-22 1304912]
S3 btmaux;Intel Bluetooth Auxiliary Service;c:\windows\system32\DRIVERS\btmaux.sys [2011-11-30 94720]
S3 btmhsf;btmhsf;c:\windows\system32\DRIVERS\btmhsf.sys [2011-11-30 747008]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2011-01-20 176096]
S3 ETD;Dell Touchpad;c:\windows\system32\DRIVERS\ETD.sys [2012-01-17 202024]
S3 ibtfltcoex;ibtfltcoex;c:\windows\system32\DRIVERS\iBtFltCoex.sys [2012-02-14 60928]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2011-12-07 331264]
S3 iusb3hub;Intel® USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\iusb3hub.sys [2012-01-28 356120]
S3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;c:\windows\system32\DRIVERS\iusb3xhc.sys [2012-01-28 787736]
S3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RTSUVSTOR.sys [2012-02-01 313448]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-11-29 646248]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-03-16 05:46 1629648 ----a-w- c:\program files (x86)\Google\Chrome\Application\25.0.1364.172\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-24 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-03-24 03:28]
.
2013-03-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-23 20:38]
.
2013-03-24 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-23 20:38]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveBlacklistedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}]
2013-03-07 23:31 776144 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}]
2013-03-07 23:31 776144 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}]
2013-03-07 23:31 776144 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncingOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}]
2013-03-07 23:31 776144 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\off0]
@="{8E33AEC3-C5F2-43C4-B048-9E3EB19B1DD5}"
[HKEY_CLASSES_ROOT\CLSID\{8E33AEC3-C5F2-43C4-B048-9E3EB19B1DD5}]
2012-09-21 21:51 1308432 ----a-w- c:\program files (x86)\Workspace\offsyncext64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\off1]
@="{8E33AEC4-C5F2-43C4-B048-9E3EB19B1DD5}"
[HKEY_CLASSES_ROOT\CLSID\{8E33AEC4-C5F2-43C4-B048-9E3EB19B1DD5}]
2012-09-21 21:51 1308432 ----a-w- c:\program files (x86)\Workspace\offsyncext64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ETDCtrl"="c:\program files\Elantech\ETDCtrl.exe" [2012-01-17 2895656]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-01-31 170264]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-01-31 398616]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-01-31 440600]
"IntelTBRunOnce"="wscript.exe" [2009-07-14 168960]
"SmartAudio"="c:\program files\CONEXANT\SA3\SACpl.exe" [2011-09-08 1628288]
"BLEServicesCtrl"="c:\program files (x86)\Intel\Bluetooth\BleServicesCtrl.exe" [2012-02-17 177936]
"BTMTrayAgent"="c:\program files (x86)\Intel\Bluetooth\btmshell.dll" [2012-02-22 11406608]
"Stage Remote"="c:\program files (x86)\Dell\Stage Remote\StageRemote.exe" [2011-06-28 2022976]
"DellStage"="c:\program files (x86)\Dell Stage\Dell Stage\stage_primary.exe" [2011-11-03 2190704]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-16 499608]
"SBRegRebootCleaner"="c:\program files (x86)\Ad-Aware Antivirus\SBRC.exe" [BU]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.igoogle.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\users\DellE\AppData\Roaming\Mozilla\Firefox\Profiles\3dfk6wew.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - ExtSQL: 2013-03-12 09:07; {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}; c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDC-A251-47B7-93E1-CDD82E34AF8B} - (no file)
AddRemove-dBpoweramp Music Converter - c:\windows\system32\SpoonUninstall.exe
AddRemove-WT089446 - c:\program files (x86)\WildTangent\Dell Games\Wedding Dash - Ready
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-03-23  21:29:03
ComboFix-quarantined-files.txt  2013-03-24 04:29
ComboFix2.txt  2013-03-24 02:44
.
Pre-Run: 634,097,930,240 bytes free
Post-Run: 634,017,886,208 bytes free
.
- - End Of File - - 1F1EF2C575F575233E9354B234F2DF24
 



#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,172 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:46 PM

Posted 23 March 2013 - 11:34 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.5) MUI
      Java™ SE Runtime Environment 6


Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
  • .

    Update Adobe reader
    • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

      You can download it from http://www.adobe.com/products/acrobat/readstep2.html
      After installing the latest Adobe Reader, uninstall all previous versions.
      If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

        Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

    Clean Out Temp Files
    • This small application you may want to keep and use once a week to keep the computer clean.

      Download CCleaner from here http://www.ccleaner.com/
      • Run the installer to install the application.
      • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
      • Run CCleaner. default settings are fine
      • Click Run Cleaner.
      • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
    Click OK to either and let MBAM proceed with the disinfection process.
    If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


    Download HijackThis
    • Go Here to download HijackThis program
    • Save HijackThis to your desktop.
    • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
    • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
    • copy and paste hijackthis report into the topic
    "information and logs"
    • In your next post I need the following
      • Log From MBAM
        • report from Hijackthis
          • let me know of any problems you may have had
            • How is the computer doing now?
          Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 pr555

pr555
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:46 PM

Posted 24 March 2013 - 12:06 AM

Computer is working fine.

 

MBAM

 

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.03.24.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16521
DellE :: DELLE-PC [administrator]

3/23/2013 10:04:07 PM
mbam-log-2013-03-23 (22-04-07).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 230696
Time elapsed: 31 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

 

Hijackthis

 

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:03:25 PM, on 3/23/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16521)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe
C:\Program Files\CrashPlan\CrashPlanTray.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\DellE\AppData\Local\Workspace\workspaceupdate.exe
C:\Users\DellE\AppData\Local\Workspace\wben.exe
C:\Users\DellE\AppData\Local\Workspace\WorkspaceStatus.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\DellE\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.igoogle.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [USB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\Run: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
O4 - HKLM\..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
O4 - HKLM\..\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [Starfield Updater] "C:\Users\DellE\AppData\Local\Workspace\WorkspaceUpdate.exe"
O4 - HKCU\..\Run: [Workspace Status] "C:\Users\DellE\AppData\Local\Workspace\WorkspaceStatus.exe"
O4 - HKCU\..\Run: [wben] "C:\Users\DellE\AppData\Local\Workspace\wben.exe"
O4 - Global Startup: CrashPlan Tray.lnk = C:\Program Files\CrashPlan\CrashPlanTray.exe
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files (x86)\PokerStars.NET\PokerStarsUpdate.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service (AMPPALR3) - Intel Corporation - C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bluetooth Device Monitor - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
O23 - Service: Bluetooth Media Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
O23 - Service: Bluetooth OBEX Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service (BTHSSecurityMgr) - Intel® Corporation - C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: CrashPlan Backup Service (CrashPlanService) - CrashPlan - C:\Program Files\CrashPlan\CrashPlanService.exe
O23 - Service: CxUtilSvc - Conexant Systems, Inc. - C:\Program Files\Conexant\SA3\CxUtilSvc.exe
O23 - Service: Dell Digital Delivery Service (DellDigitalDelivery) - Dell Products, LP. - C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: File Backup Service (File Backup) - Starfield Technologies - C:\Program Files (x86)\Workspace\offSyncService.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - c:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Dell DataSafe Online (NOBU) - Dell, Inc. - C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Intel® Turbo Boost Technology Monitor 2.0 (TurboBoost) - Intel® Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WD SmartWare Drive Manager Service (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Zero Configuration Service (ZeroConfigService) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

--
End of file - 13304 bytes



#14 gringo_pr

gringo_pr

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Posted 24 March 2013 - 12:16 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
      O4 - HKLM\..\Run: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
      O4 - HKLM\..\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
  • When the scan is complete
    • If no threats were found
      • put a checkmark in "Uninstall application on close"
      • close program
      • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
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#15 pr555

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Posted 24 March 2013 - 12:11 PM

One threat was found:

 

C:\Users\DellE\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\OTCB18BO\index[1].htm HTML/Iframe.B.Gen virus






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