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Terrible Windows 7 Error 0x8007024 , please help


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#1 FrustratedWOWplayer

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Posted 09 March 2013 - 05:39 PM

I cant turn on windows 7 updates because of this error :  0x8007024 , it also isnt allowing me to turn on firewall or anything else. 

 

I am a computer noob , I googled and saw that others on this forum have had the same problem , was wondering if someone can walk me through the fix in noob terms

 

Thanks very much



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#2 nasdaq

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Posted 10 March 2013 - 09:35 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.
 
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Lets start with these logs.
 
Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
 
IMPORTANT !!! Save ComboFix.exe to your Desktop
 
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.
 
How to : Disable Anti-virus and Firewall...
 
Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall
 
Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html
 
Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===
 
Third party programs if not up to date can be the cause of infiltration an infection.
 
Please run this security check for my review.
 
Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===
 
Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.
 
Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
 
Please post the logs for my review. Let me know what problem persists.


#3 nasdaq

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Posted 16 March 2013 - 08:24 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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