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Cannot install security updates


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#1 chefbrad

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Posted 04 March 2013 - 11:32 PM

I have Windows XP Home edition sp3.  When I try to install these updates through automatic updates it fails.  I have contacted Microsoft support and they say they can fix it for $100+.  I'm hoping for a less expensive solution for an older operating system.  Any suggestions would be appreciated!

 

 

 

Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2789643)
Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008 x86 (KB2789642)
Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2729450)
Security Update for Microsoft Office 2007 suites (KB2596615)
Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2742597)
Security Update for Microsoft .NET Framework 3.5 SP1 on Windows XP, Server 2003, Vista, Server 2008 x86 (KB2736416)
Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86
Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008 x86 (KB2742595)
Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008 x86 (KB2729449)
Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008 x86 (KB2737019)
Security Update for Microsoft .NET Framework 3.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2756918)
Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2742596)
 


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#2 narenxp

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Posted 04 March 2013 - 11:45 PM

Download dotnet repair tool

 

.NET repair

 

Follow the instructions,repair

 

Restart the PC and try to install the updates..



#3 chefbrad

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Posted 05 March 2013 - 04:39 PM

Thanks for your help!  The dotnet repair tool fixed 10 out of the 12 updates.  Here is what remains.  Any suggestions?

 

 

Security Update for Microsoft Office 2007 suites (KB2596615)
Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2742597)


#4 narenxp

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Posted 05 March 2013 - 11:07 PM

Follow the steps given here for KB2742597

 

http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/windows-update-kb-2742597-has-repeatedly-failed-to/936a6420-c6e3-4ee9-a14d-1e1095bf6293

 

Let me know if that worked.



#5 chefbrad

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Posted 06 March 2013 - 08:36 PM

I followed all of the instructions and didn't receive any errors so i assume it worked.  However i still have the update icon in my tray.  When I click it it still fails to install the same update.  So I'm not sure if it worked or not.  I restarted the computer, but it is still there.  How can I tell if it is installed?

 

Also the Microsoft Office 2007 update is gone.  I have Office 2003 and I remembered that every time I try to use a newer version I have to download a compatibility program.  Automatic update always wants to try to update it and it doesn't work.  Therefore I just delete the compatibility program and it goes away.  Apparently my wife recently downloaded the program and didn't tell me.



#6 narenxp

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Posted 06 March 2013 - 08:47 PM

Try manually installing now.

 

http://www.microsoft.com/en-us/download/details.aspx?id=36281



#7 chefbrad

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Posted 07 March 2013 - 10:52 PM

Still can't seem to get rid of the 1 automatic update.

 

Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2742597)



#8 narenxp

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Posted 08 March 2013 - 06:50 AM

There are two options.Ignore the update

 

or

 

Try method 2 given here

 

http://support.microsoft.com/kb/976982#method2

 

Let me know if that helps.



#9 frankp316

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Posted 08 March 2013 - 11:25 AM

There is a third option. This may be an update for a version of .NET Framework that you don't need. I had the same problem and this is what fixed it. Uninstall the appropriate version of .NET Framework from Add/Remove Programs. If it won't uninstall, that's OK. That means you actually need it. After the uninstallation, use the cleanup tool at the link below. That should get rid of the update and you don't need to reinstall that version of .NET Framework.

 

 

 

 

http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx



#10 narenxp

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Posted 08 March 2013 - 11:29 AM

frankp316

 

I have already suggested the same.
 

Try method 2 given here

 

http://support.microsoft.com/kb/976982#method2



#11 frankp316

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Posted 08 March 2013 - 06:25 PM

I looked at it. It's not the same and it doesn't give the link to the cleanup tool.



#12 narenxp

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Posted 08 March 2013 - 06:38 PM

Method 2: Repair the .NET Framework

  1. Visit the following blog post:
  2. Download dotnetfx_cleanup_tool.zip from the following site:
  3. When you are prompted, click Open, and then click Extract Now.
  4. In the files that you extracted, double-click cleanup_tool.exe.
    If you are prompted for an administrator password or for confirmation, provide the password, and then click Continue.
  5. In the Do you want to run the .NET Framework Setup Cleanup Utility? message, click Yes.
    2687668.jpg
    Note This tool may be in English only, but it also works for other language versions of Windows.
  6. Click Yes to accept the license agreement.
  7. In the Product to cleanup window, click the list, select .NET Framework - All Versions, and then click Cleanup Now.


#13 chefbrad

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Posted 08 March 2013 - 10:24 PM

i have finished with the cleanup tool.  Do i need to reinstall anything?



#14 narenxp

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Posted 08 March 2013 - 10:28 PM

Yep
 

  1. After the .NET Framework is removed, restart the computer.
  2. Download and install the following components:
    .NET Framework 1.1

    Microsoft .NET Framework Version 1.1 Redistributable Package

    .NET Framework 1.1 Service Pack 1 (SP1)

    Microsoft .NET Framework 1.1 Service Pack 1

    .NET Framework 3.5 SP1 (this will also install the .NET Framework 2.0 SP2 and the .NET Framework 3.0 SP2)
  3. Restart the computer.
  4. Visit Windows Update again, and then check for and install updates.


#15 chefbrad

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Posted 09 March 2013 - 12:15 AM

By jove i think we've got it! It took a while but everything seems to have installed correctly.  Thanks!  Do I need to do anything else?






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