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can't kill pup.datamngr


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15 replies to this topic

#1 morgan1940

morgan1940

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  • Local time:11:40 PM

Posted 25 February 2013 - 10:40 PM

running windows 7 64 bit, we experienced multiple problems. Examples - spam was sent to our address list, printers would not be installed at startup (we would have to reboot several times to get printers to appear on Devices and Printers list), sometimes none of desktop icons would activate at startup

 

 

Here is the DDS.txt log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7601.17514
Run by Carolyn at 22:02:39 on 2013-02-25
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.12286.8801 [GMT -5:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\DYMO\DYMO Label Software\DymoPnpService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\LVPrS64H.exe
C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe
C:\Windows\SysWOW64\nlssrv32.exe
C:\Program Files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\ccSvcHst.exe
c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Common Files\Seagate\Schedule2\schedul2.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\Wacom_Tablet.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\X-Rite\Devices\Services\xritedeviced.exe
c:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
C:\Program Files (x86)\X-Rite\Devices\Services\ColorMunki\ColorMunkiDeviceService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\WTablet\Wacom_TabletUser.exe
C:\Windows\system32\Wacom_Tablet.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Seagate\DiscWizard\TimounterMonitor.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Seagate\DiscWizard\DiscWizardMonitor.exe
C:\Program Files (x86)\DYMO\DYMO Label Software\DLSService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_149_ActiveX.exe
C:\Windows\splwow64.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uSearch Bar = Preserve
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ips\ipsbho.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
BHO: {DBC80044-A445-435b-BC74-9C25C1C588A9} - <orphaned>
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coieplg.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [AdobeBridge] <no file>
mRun: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe
mRun: [AcronisTimounterMonitor] C:\Program Files (x86)\Seagate\DiscWizard\TimounterMonitor.exe
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [DiscWizardMonitor.exe] C:\Program Files (x86)\Seagate\DiscWizard\DiscWizardMonitor.exe
mRun: [DLSService] "C:\Program Files (x86)\DYMO\DYMO Label Software\DLSService.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
IE: Open with WordPerfect - c:\Program Files (x86)\Corel\WordPerfect Office X4\Programs\WPLauncher.hta
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxp://support.dell.com/systemprofiler/SysProExe.CAB
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {C57F74CC-9CF3-4A55-964B-CAC66BF9B63A} - hxxp://www.betterphoto.com/_shared/uploadImageDragDrop61/DragAndDropUploader2.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 10.0.0.1
TCP: Interfaces\{64E76BBD-DAA2-4213-B127-D2A6EA476A74} : DHCPNameServer = 10.0.0.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\PROGRA~2\SEARCH~1\Datamngr\datamngr.dll C:\PROGRA~2\SEARCH~1\Datamngr\IEBHO.dll
SSODL: WebCheck - <orphaned>
LSA: Authentication Packages =  msv1_0 wvauth relog_ap
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll
x64-BHO: DataMngr: {C1ED9DA0-AFD0-4b90-AC6A-D3874F591014} - C:\Program Files (x86)\Search Results Toolbar\Datamngr\x64\BrowserConnection.dll
x64-BHO: {DBC80044-A445-435b-BC74-9C25C1C588A9} - <orphaned>
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
x64-Run: [nwiz] C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-12-5 55856]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0604010.00E\symds64.sys [2013-2-6 451192]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0604010.00E\symefa64.sys [2013-2-6 1129120]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.1.2.10\Definitions\BASHDefs\20130208.001\BHDrvx64.sys [2013-2-12 1388120]
R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\0604010.00E\ccsetx64.sys [2013-2-6 167072]
R1 ccSet_NST;Norton Safe Web Lite Settings Manager;C:\Windows\System32\drivers\NSTx64\0200000.010\ccSetx64.sys [2011-11-28 167048]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.1.2.10\Definitions\IPSDefs\20130223.001\IDSviA64.sys [2013-2-25 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0604010.00E\ironx64.sys [2013-2-6 190072]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\0604010.00E\symnets.sys [2013-2-6 405624]
R2 ColorMunkiService;X-Rite Device ColorMunki;C:\Program Files (x86)\X-Rite\Devices\Services\ColorMunki\ColorMunkiDeviceService.exe [2011-8-4 147968]
R2 dcpsysmgrsvc;Dell ControlPoint System Manager;C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe [2009-7-16 510752]
R2 DymoPnpService;DYMO PnP Service;C:\Program Files (x86)\DYMO\DYMO Label Software\DymoPnpService.exe [2012-10-9 32368]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-3-11 13592]
R2 LVPrcS64;Process Monitor;C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe [2009-10-7 191000]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccsvchst.exe [2013-2-6 138272]
R2 nlsX86cc;Nalpeiron Licensing Service;C:\Windows\SysWOW64\nlssrv32.exe [2012-11-29 66560]
R2 NSL;Norton Safe Web Lite;C:\Program Files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\ccSvcHst.exe [2011-11-28 138760]
R2 SeagateDashboardService;Seagate Dashboard Service;C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe [2011-6-1 14088]
R2 SgtSch2Svc;Seagate Scheduler2 Service;C:\Program Files (x86)\Common Files\Seagate\Schedule2\schedul2.exe [2009-10-16 606048]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-2 382824]
R2 TabletServiceWacom;TabletServiceWacom;C:\Windows\System32\Wacom_Tablet.exe [2010-2-22 3647272]
R2 xritedeviced;X-Rite Device Manager;C:\Program Files (x86)\X-Rite\Devices\Services\xritedeviced.exe [2011-8-4 130048]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-9 138912]
R3 LVPr2M64;Logitech LVPr2M64 Driver;C:\Windows\System32\drivers\LVPr2M64.sys [2009-10-7 30232]
R3 wacmoumonitor;Wacom Mode Helper;C:\Windows\System32\drivers\wacmoumonitor.sys [2010-1-24 18216]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 CLKMSVC10_38F51D56;CyberLink Product - 2011/11/09 12:52:24;C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2011-4-20 241648]
S3 colormunki;colormunki;C:\Windows\System32\drivers\colormunki_x64.sys [2011-8-4 51600]
S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2009-10-7 327704]
S3 LVUVC64;Logitech QuickCam S5500(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2009-10-7 6379288]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2011-5-6 20992]
S3 Spyder2;ColorVision Spyder2;C:\Windows\System32\drivers\Spyder2.sys [2007-2-13 15360]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-6 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-3-29 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
.
=============== Created Last 30 ================
.
2013-02-24 14:25:12 -------- d-----w- C:\Users\Carolyn\AppData\Local\{7C72AA1D-16D8-4544-B318-09AF76CDCA3D}
2013-02-24 02:40:42 -------- d-----w- C:\Program Files (x86)\ESET
2013-02-24 02:22:41 -------- d-----w- C:\Users\Carolyn\AppData\Local\{5FF70273-E08E-4439-88C6-B6F92948E7F4}
2013-02-23 12:25:03 -------- d-----w- C:\Users\Carolyn\AppData\Local\{F803FC70-EB29-46C2-878A-F3E87B2DCB04}
2013-02-22 16:04:19 -------- d-----w- C:\Users\Carolyn\AppData\Local\{D8D7614B-EF4D-4AA8-AA22-AAE130C28DB8}
2013-02-21 15:06:46 -------- d-----w- C:\Users\Carolyn\AppData\Local\{C439566B-7703-4267-9B8D-B7E64F6A4725}
2013-02-20 13:07:59 -------- d-----w- C:\Users\Carolyn\AppData\Local\{4A49DCEB-9580-4461-BFD5-B22F4E407B86}
2013-02-15 22:31:23 186432 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll
2013-02-13 15:33:27 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-02-13 15:33:27 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-02-13 15:33:27 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-02-13 15:33:27 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-02-13 15:33:27 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-02-13 15:33:27 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-02-13 15:33:23 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2013-02-13 15:33:23 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-02-13 15:33:22 760320 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 15:33:22 1111040 ----a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-06 13:48:26 737952 ----a-w- C:\Windows\System32\drivers\N360x64\0604010.00E\srtsp64.sys
2013-02-06 13:48:26 451192 ----a-r- C:\Windows\System32\drivers\N360x64\0604010.00E\symds64.sys
2013-02-06 13:48:26 405624 ----a-r- C:\Windows\System32\drivers\N360x64\0604010.00E\symnets.sys
2013-02-06 13:48:26 37536 ----a-w- C:\Windows\System32\drivers\N360x64\0604010.00E\srtspx64.sys
2013-02-06 13:48:26 190072 ----a-r- C:\Windows\System32\drivers\N360x64\0604010.00E\ironx64.sys
2013-02-06 13:48:26 167072 ----a-w- C:\Windows\System32\drivers\N360x64\0604010.00E\ccsetx64.sys
2013-02-06 13:48:26 1129120 ----a-w- C:\Windows\System32\drivers\N360x64\0604010.00E\symefa64.sys
2013-02-06 13:48:17 -------- d-----w- C:\Windows\System32\drivers\N360x64\0604010.00E
.
==================== Find3M  ====================
.
2013-02-25 17:14:57 1108 --sha-w- C:\ProgramData\KGyGaAvL.sys
2013-02-07 20:44:21 74096 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-07 20:44:21 697712 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-06 22:03:29 18960 ----a-w- C:\Windows\System32\drivers\LNonPnP.sys
2013-01-05 05:53:43 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-01-05 05:00:15 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-01-05 05:00:11 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-01-04 03:26:48 3153408 ----a-w- C:\Windows\System32\win32k.sys
2012-12-20 13:59:36 1188864 ----a-w- C:\Windows\System32\wininet.dll
2012-12-20 12:53:51 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-12-20 12:02:26 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2012-12-20 11:20:29 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-14 21:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll
2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll
2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll
2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll
2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs
2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs
2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs
2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs
2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs
2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs
2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs
2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs
2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs
2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs
2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs
2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs
2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs
2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs
2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll
2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll
2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2012-11-30 05:41:07 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe
2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
.
============= FINISH: 22:03:10.29 ===============
 

Attached Files



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#2 gringo_pr

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Posted 25 February 2013 - 10:43 PM


Hello morgan1940

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 morgan1940

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Posted 26 February 2013 - 11:04 AM

Had trouble starting computer this morning. First, desktop icons would not activate, then they disapeared leaving only a walpaper image displayed.

 

Here are the logs:

 

Results of screen317's Security Check version 0.99.59 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
 Windows Firewall Disabled! 
Norton 360   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.70.0.1100 
 Adobe Reader 10.1.6 Adobe Reader out of Date! 
 Google Chrome 23.0.1271.97 
 Google Chrome 24.0.1312.52 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 4%
````````````````````End of Log``````````````````````

 

 

# AdwCleaner v2.113 - Logfile created 02/26/2013 at 10:33:36
# Updated 23/02/2013 by Xplode
# Operating system : Windows 7 Ultimate Service Pack 1 (64 bits)
# User : Carolyn - CAROLYN-PC
# Boot Mode : Normal
# Running from : C:\Users\Carolyn\Desktop\AdwCleaner.exe
# Option [Delete]


 


***** [Services] *****


 


***** [Files / Folders] *****


 

Folder Deleted : C:\Program Files (x86)\search results toolbar
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\Users\Carolyn\AppData\LocalLow\ilividtoolbarguid
Folder Deleted : C:\Users\Carolyn\Documents\ShopToWin


 

***** [Registry] *****


 

Data Deleted : [x64] HKLM\..\Windows [AppInit_DLLs] = C:\PROGRA~2\SEARCH~1\Datamngr\x64\datamngr.dll
Data Deleted : [x64] HKLM\..\Windows [AppInit_DLLs] = C:\PROGRA~2\SEARCH~1\Datamngr\x64\IEBHO.dll
Data Deleted : HKLM\..\Windows [AppInit_DLLs] = C:\PROGRA~2\SEARCH~1\Datamngr\datamngr.dll
Data Deleted : HKLM\..\Windows [AppInit_DLLs] = C:\PROGRA~2\SEARCH~1\Datamngr\IEBHO.dll
Key Deleted : HKCU\Software\APN DTX
Key Deleted : HKCU\Software\AppDataLow\Software\Freecause
Key Deleted : HKCU\Software\AppDataLow\Software\ilividtoolbarguid
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\ilivid
Key Deleted : HKCU\Software\ilividtoolbarguid
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D97A8234-F2A2-4AD4-91D5-FECDB2C553AF}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\BrowserConnection.dll
Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetup.exe
Key Deleted : HKLM\SOFTWARE\Classes\iLividIEHelper.DNSGuard
Key Deleted : HKLM\SOFTWARE\Classes\iLividIEHelper.DNSGuard.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{75E8DA27-44AF-40AE-927C-F2EEC99D65B1}
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\iLividSRTB
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLivid_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLivid_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividMediaBar_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividMediaBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{9FF9AE6F-4553-41A7-B645-B0E88850EABF}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CE4DB5A3-58E6-41F1-8761-47238DF4F468}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ilividtoolbarguid
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Search Results Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9FF9AE6F-4553-41A7-B645-B0E88850EABF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CE4DB5A3-58E6-41F1-8761-47238DF4F468}
Key Deleted : HKLM\SOFTWARE\DataMngr
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ApnUpdater
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10]


 

***** [Internet Browsers] *****


 

-\\ Internet Explorer v8.0.7601.17514


 

[OK] Registry is clean.


 

-\\ Google Chrome v24.0.1312.52


 

File : C:\Users\Carolyn\AppData\Local\Google\Chrome\User Data\Default\Preferences


 

[OK] File is clean.


 

*************************


 

AdwCleaner[R1].txt - [4958 octets] - [23/02/2013 21:16:03]
AdwCleaner[S1].txt - [4707 octets] - [26/02/2013 10:33:36]


 

########## EOF - C:\AdwCleaner[S1].txt - [4767 octets] ##########

 

 

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/


 

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Carolyn [Admin rights]
Mode : Scan -- Date : 02/26/2013 10:44:20
| ARK || FAK || MBR |


 

¤¤¤ Bad processes : 0 ¤¤¤


 

¤¤¤ Registry Entries : 3 ¤¤¤
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND


 

¤¤¤ Particular Files / Folders: ¤¤¤


 

¤¤¤ Driver : [NOT LOADED] ¤¤¤


 

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts


 

 


 

¤¤¤ MBR Check: ¤¤¤


 

+++++ PhysicalDrive0: WDC WD3200AAKS-75L9A0 +++++
--- User ---
[MBR] 49849143b35b00286a788439d5e8d812
[BSP] e78c43eccd1d66c8231d6794437d7056 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 750 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1617920 | Size: 304454 Mo
User = LL1 ... OK!
User = LL2 ... OK!


 

+++++ PhysicalDrive1: WDC WD3200AAKS-75L9A0 +++++
--- User ---
[MBR] f6dde07115aa20bfeab401dcd822bcea
[BSP] ad4eabd51dbec4c530205f380337f367 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 305243 Mo
User = LL1 ... OK!
User = LL2 ... OK!


 

+++++ PhysicalDrive2: ST31500341AS +++++
--- User ---
[MBR] 2c142f31e9b68de61043d18e63d29f69
[BSP] c203db190aa2ae390d1dd9b16468fc41 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 1430797 Mo
User = LL1 ... OK!
User = LL2 ... OK!


 

+++++ PhysicalDrive3: ST33000651AS +++++
--- User ---
[MBR] 42dc275e2ca7561aef6338fb95094367
[BSP] 50288255bd741f41f8ed1fddae6e33e2 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0xee) [VISIBLE] Offset (sectors): 1 | Size: 2097151 Mo
User = LL1 ... OK!
User = LL2 ... OK!


 

Finished : << RKreport[1]_S_02262013_02d1044.txt >>
RKreport[1]_S_02262013_02d1044.txt


 

 


 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 February 2013 - 12:41 PM


Hello morgan1940

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 morgan1940

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Posted 27 February 2013 - 09:22 AM

Quite an experience! I ran Combofix. Although I deactivated Norton 360 according to the instruction you linked to, Combo said it was still running. I went back and manually deactivated every setting I could find. Combo said Norton was still running but it was going to proceed anyway. It did 50 test steps, took a very long time to produce the report - I don't know just how long because I finally gave up and took the dog for a walk after 10 minutes or so. I copied the report, intending to paste to a post, and closed the report. (I don't know if I minimized or closed but I do not remember clicking "no" to a "save?" inquiry and don't think I would have done that. Anyway, When I tried to open Internet Explorer, I got a message "c:\Program Files (x86)\Internet Explorer\explore.exe Illegal operation attempted on a registry key that has been marked for deletion. When I closed that, I got a second message: Can't open this item It might have been moved, renamed, or deleted. Do you want to remove this item? It did not say what the "item" was but since I figured getting rid of whatever Combo didn't like was the priority, I clicked "yes." I could not open either IE 64 or x86 nor could I open Google Chrome So I rebooted. By this time I had forgotten all about the log file. After reboot I am able to open IE but I do not find the Combo log file. When I opened IE, I got a message: Internet Explorer is not currently your default browser...." I set it as default. There were some other events prior to running Combo that I was going to mention but this experience has, at least for the moment, blotted them out of my memory. I assume the first question is Can I find the log file? What would it be named? Any suggestion on how I might find or retreive it? I am going to be away from the computer for several days. I will get your email but will not be able to work at this computer until Friday at the soonest.



#6 gringo_pr

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Posted 27 February 2013 - 01:17 PM


Hello morgan1940

I would like to see the report so lets see if we can find the report this way.

Extra Combofix Report
C:\ComboFix.txt
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
    • click ok
    • copy and paste the report into this topic for me to review
  • Gringo





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#7 morgan1940

morgan1940
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  • 16 posts
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  • Local time:11:40 PM

Posted 27 February 2013 - 02:40 PM

Thanks. That worked.

 



 

ComboFix 13-02-26.01 - Carolyn
02/27/2013   7:43.1.8 - x64

Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.12286.9939
[GMT -5:00]

Running from: c:\users\Carolyn\Desktop\ComboFix.exe

AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

(((((((((((((((((((((((((((((((((((((((   Other Deletions  
)))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\Carolyn\g2mdlhlpx.exe

c:\users\Carolyn\GoToAssistDownloadHelper.exe

c:\windows\a3kebook.ini

c:\windows\akebook.ini

c:\windows\ANS2000.INI

c:\windows\SysWow64\test

E:\install.exe

.

.

(((((((((((((((((((((((((   Files Created from 2013-01-27 to
2013-02-27  )))))))))))))))))))))))))))))))

.

.

2013-02-27 12:59 . 2013-02-27
12:59 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-02-26 16:34 . 2013-02-26
16:59 -------- d-----w- c:\users\Public\CyberLink

2013-02-26 16:34 . 2013-02-26
16:34 -------- d-----w- c:\users\Carolyn\Cyberlink

2013-02-24 02:40 . 2013-02-24 02:40 -------- d-----w- c:\program
files (x86)\ESET

2013-02-15 22:31 . 2013-02-15 22:31 186432 ----a-w- c:\program
files (x86)\Internet Explorer\Plugins\nppdf32.dll

2013-02-13 15:33 . 2013-01-04
05:46 215040 ----a-w- c:\windows\system32\winsrv.dll

2013-02-13 15:33 . 2013-01-04
04:51 5120 ----a-w- c:\windows\SysWow64\wow32.dll

2013-02-13 15:33 . 2013-01-04
02:47 25600 ----a-w- c:\windows\SysWow64\setup16.exe

2013-02-13 15:33 . 2013-01-04
02:47 7680 ----a-w- c:\windows\SysWow64\instnm.exe

2013-02-13 15:33 . 2013-01-04
02:47 2048 ----a-w- c:\windows\SysWow64\user.exe

2013-02-13 15:33 . 2013-01-04
02:47 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll

2013-02-13 15:33 . 2013-01-03
06:00 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-02-13 15:33 . 2013-01-03
06:00 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS

2013-02-13 15:33 . 2012-12-26 05:47 1111040 ----a-w- c:\program
files\Common Files\Microsoft Shared\VGX\VGX.dll

2013-02-13 15:33 . 2012-12-26 04:49 760320 ----a-w- c:\program
files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll

2013-02-06 13:48 . 2013-02-07
17:23 -------- d-----w- c:\windows\system32\drivers\N360x64\0604010.00E

.

.

.

((((((((((((((((((((((((((((((((((((((((   Find3M Report  
))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-02-25 17:14 . 2009-12-22
20:40 1108 --sha-w- c:\programdata\KGyGaAvL.sys

2013-02-14 03:12 . 2009-12-16 20:31 70004024 ----a-w- c:\windows\system32\MRT.exe

2013-02-07 20:44 . 2012-04-25
11:30 697712 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-02-07 20:44 . 2011-06-23
12:46 74096 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-02-06 22:03 . 2012-07-10 16:53 18960 ----a-w- c:\windows\system32\drivers\LNonPnP.sys

2013-01-04 04:43 . 2013-02-13
15:33 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2012-12-16 17:11 . 2012-12-22
04:06 46080 ----a-w- c:\windows\system32\atmlib.dll

2012-12-16 14:45 . 2012-12-22 04:06 367616 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13 . 2012-12-22
04:06 295424 ----a-w- c:\windows\SysWow64\atmfd.dll


2012-12-16 14:13 . 2012-12-22
04:06 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2012-12-14 21:49 . 2013-01-25 04:04 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-12-07 13:20 . 2013-01-09
17:47 441856 ----a-w- c:\windows\system32\Wpc.dll

2012-12-07 13:15 . 2013-01-09
17:47 2746368 ----a-w- c:\windows\system32\gameux.dll

2012-12-07 12:26 . 2013-01-09 17:47 308736 ----a-w- c:\windows\SysWow64\Wpc.dll

2012-12-07 12:20 . 2013-01-09
17:47 2576384 ----a-w- c:\windows\SysWow64\gameux.dll

2012-12-07 11:20 . 2013-01-09
17:47 30720 ----a-w- c:\windows\system32\usk.rs

2012-12-07 11:20 . 2013-01-09
17:47 43520 ----a-w- c:\windows\system32\csrr.rs

2012-12-07 11:20 . 2013-01-09
17:47 23552 ----a-w- c:\windows\system32\oflc.rs

2012-12-07 11:20 . 2013-01-09
17:47 45568 ----a-w- c:\windows\system32\oflc-nz.rs

2012-12-07 11:20 . 2013-01-09
17:47 44544 ----a-w- c:\windows\system32\pegibbfc.rs

2012-12-07 11:20 . 2013-01-09
17:47 20480 ----a-w- c:\windows\system32\pegi-fi.rs

2012-12-07 11:20 . 2013-01-09
17:47 20480 ----a-w- c:\windows\system32\pegi-pt.rs

2012-12-07 11:19 . 2013-01-09
17:47 20480 ----a-w- c:\windows\system32\pegi.rs

2012-12-07 11:19 . 2013-01-09
17:47 46592 ----a-w- c:\windows\system32\fpb.rs

2012-12-07 11:19 . 2013-01-09
17:47 40960 ----a-w- c:\windows\system32\cob-au.rs

2012-12-07 11:19 . 2013-01-09
17:47 21504 ----a-w- c:\windows\system32\grb.rs

2012-12-07 11:19 . 2013-01-09 17:47 15360 ----a-w- c:\windows\system32\djctq.rs

2012-12-07 11:19 . 2013-01-09
17:47 55296 ----a-w- c:\windows\system32\cero.rs

2012-12-07 11:19 . 2013-01-09
17:47 51712 ----a-w- c:\windows\system32\esrb.rs

2012-12-07 10:46 . 2013-01-09 17:47 43520 ----a-w- c:\windows\SysWow64\csrr.rs

2012-12-07 10:46 . 2013-01-09
17:47 30720 ----a-w- c:\windows\SysWow64\usk.rs

2012-12-07 10:46 . 2013-01-09
17:47 45568 ----a-w- c:\windows\SysWow64\oflc-nz.rs

2012-12-07 10:46 . 2013-01-09
17:47 44544 ----a-w- c:\windows\SysWow64\pegibbfc.rs

2012-12-07 10:46 . 2013-01-09
17:47 20480 ----a-w- c:\windows\SysWow64\pegi-pt.rs

2012-12-07 10:46 . 2013-01-09
17:47 23552 ----a-w- c:\windows\SysWow64\oflc.rs

2012-12-07 10:46 . 2013-01-09
17:47 20480 ----a-w- c:\windows\SysWow64\pegi-fi.rs

2012-12-07 10:46 . 2013-01-09
17:47 46592 ----a-w- c:\windows\SysWow64\fpb.rs

2012-12-07 10:46 . 2013-01-09
17:47 20480 ----a-w- c:\windows\SysWow64\pegi.rs

2012-12-07 10:46 . 2013-01-09
17:47 21504 ----a-w- c:\windows\SysWow64\grb.rs

2012-12-07 10:46 . 2013-01-09
17:47 40960 ----a-w- c:\windows\SysWow64\cob-au.rs

2012-12-07 10:46 . 2013-01-09
17:47 15360 ----a-w- c:\windows\SysWow64\djctq.rs

2012-12-07 10:46 . 2013-01-09
17:47 55296 ----a-w- c:\windows\SysWow64\cero.rs

2012-12-07 10:46 . 2013-01-09 17:47 51712 ----a-w- c:\windows\SysWow64\esrb.rs

2012-11-30 05:45 . 2013-01-09
17:47 362496 ----a-w- c:\windows\system32\wow64win.dll

2012-11-30 05:45 . 2013-01-09
17:47 243200 ----a-w- c:\windows\system32\wow64.dll

2012-11-30 05:45 . 2013-01-09 17:47 13312 ----a-w- c:\windows\system32\wow64cpu.dll

2012-11-30 05:43 . 2013-01-09
17:47 16384 ----a-w- c:\windows\system32\ntvdm64.dll

2012-11-30 05:41 . 2013-01-09
17:47 424448 ----a-w- c:\windows\system32\KernelBase.dll

2012-11-30 05:41 . 2013-01-09 17:47 1161216 ----a-w- c:\windows\system32\kernel32.dll

2012-11-30 05:38 . 2013-01-09
17:47 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 4608 ---ha-w- c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 4096 ---ha-w- c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09 17:47 4096 ---ha-w- c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3584 ---ha-w- c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3584 ---ha-w- c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3584 ---ha-w- c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3584 ---ha-w- c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-string-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 5120 ---ha-w- c:\windows\system32\api-ms-win-core-file-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09 17:47 3584 ---ha-w- c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3584 ---ha-w- c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3584 ---ha-w- c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-io-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09 17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll

2012-11-30 05:38 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll

2012-11-30 04:53 . 2013-01-09
17:47 274944 ----a-w- c:\windows\SysWow64\KernelBase.dll

2012-11-30 04:45 . 2013-01-09
17:47 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09 17:47 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 5120 ---ha-w- c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-fibers-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-errorhandling-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09
17:47 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-delayload-l1-1-0.dll

2012-11-30 04:45 . 2013-01-09 17:47 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-debug-l1-1-0.dll

.

.

(((((((((((((((((((((((((((((((((((((   Reg Loading
Points   ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"EEventManager"="c:\progra~2\EPSONS~1\EVENTM~1\EEventManager.exe"
[2009-04-07 673616]

"AcronisTimounterMonitor"="c:\program files
(x86)\Seagate\DiscWizard\TimounterMonitor.exe" [2009-10-16 904840]

"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid
Storage Technology\IAStorIcon.exe" [2011-10-17 284440]

"SwitchBoard"="c:\program files (x86)\Common
Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]

"AdobeCS6ServiceManager"="c:\program files (x86)\Common
Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple
Application Support\APSDaemon.exe" [2012-10-12 59280]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe"
[2012-10-25 421888]

"Adobe ARM"="c:\program files (x86)\Common
Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"AdobeCS5ServiceManager"="c:\program files (x86)\Common
Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-07-23 402432]

"DiscWizardMonitor.exe"="c:\program files
(x86)\Seagate\DiscWizard\DiscWizardMonitor.exe" [2009-10-16 1325936]

"DLSService"="c:\program files (x86)\DYMO\DYMO Label
Software\DLSService.exe" [2009-10-28 55808]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows
nt\currentversion\windows]

"LoadAppInit_DLLs"=1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows
nt\currentversion\drivers32]

"aux1"=wdmaud.drv

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN
v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
[2010-03-18 138576]

R2 LVPrcS64;Process Monitor;c:\program files\Common
Files\LogiShrd\LVMVFM\LVPrcSrv.exe [2009-10-07 191000]

R3 CLKMSVC10_38F51D56;CyberLink Product - 2011/11/09 12:52;c:\program files
(x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2011-04-20 241648]

R3 colormunki;colormunki;c:\windows\system32\Drivers\colormunki_x64.sys
[2007-10-02 51600]

R3 LVRS64;Logitech RightSound Filter
Driver;c:\windows\system32\DRIVERS\lvrs64.sys [2009-10-07 327704]

R3 LVUVC64;Logitech QuickCam S5500(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys
[2009-10-07 6379288]

R3 RdpVideoMiniport;Remote Desktop Video Miniport
Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 20992]

R3 Spyder2;ColorVision Spyder2;c:\windows\system32\DRIVERS\Spyder2.sys [2007-01-17
15360]

R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common
Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]

R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20
59392]

R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]

R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]

R3 WatAdminSvc;Windows Activation Technologies
Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-30 1255736]

R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys
[2008-05-06 14464]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19
55856]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS
[2012-01-17 451192]

S0 SymEFA;Symantec Extended File
Attributes;c:\windows\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS
[2012-05-22 1129120]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.1.2.10\Definitions\BASHDefs\20130208.001\BHDrvx64.sys
[2013-01-16 1388120]

S1 ccSet_N360;Norton 360 Settings
Manager;c:\windows\system32\drivers\N360x64\0604010.00E\ccSetx64.sys
[2012-06-07 167072]

S1 ccSet_NST;Norton Safe Web Lite Settings Manager;c:\windows\system32\drivers\NSTx64\0200000.010\ccSetx64.sys
[2011-08-08 167048]

S1
IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.1.2.10\Definitions\IPSDefs\20130226.002\IDSvia64.sys
[2012-09-06 513184]

S1 SymIRON;Symantec Iron
Driver;c:\windows\system32\drivers\N360x64\0604010.00E\Ironx64.SYS [2012-01-17
190072]

S1 SymNetS;Symantec Network Security WFP
Driver;c:\windows\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS [2012-01-17
405624]

S2 ColorMunkiService;X-Rite Device ColorMunki;c:\program files
(x86)\X-Rite\Devices\Services\ColorMunki\ColorMunkiDeviceService.exe
[2009-10-21 147968]

S2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\Dell\Dell
ControlPoint\System Manager\DCPSysMgrSvc.exe [2009-07-16 510752]

S2 DymoPnpService;DYMO PnP Service;c:\program files (x86)\DYMO\DYMO Label
Software\DymoPnpService.exe [2012-10-09 32368]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files
(x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-10-17
13592]

S2 N360;Norton 360;c:\program files (x86)\Norton
360\Engine\6.4.1.14\ccSvcHst.exe [2012-06-16 138272]

S2 nlsX86cc;Nalpeiron Licensing Service;c:\windows\SysWOW64\nlssrv32.exe
[2012-03-29 66560]

S2 NSL;Norton Safe Web Lite;c:\program files (x86)\Norton Safe Web
Lite\Engine\2.0.0.16\ccSvcHst.exe [2011-08-10 138760]

S2 SeagateDashboardService;Seagate Dashboard Service;c:\program files
(x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe [2011-06-01 14088]

S2 SgtSch2Svc;Seagate Scheduler2 Service;c:\program files (x86)\Common
Files\Seagate\Schedule2\schedul2.exe [2009-10-16 606048]

S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files
(x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-02 382824]

S2 TabletServiceWacom;TabletServiceWacom;c:\windows\system32\Wacom_Tablet.exe
[2009-03-26 3647272]

S2 xritedeviced;X-Rite Device Manager;c:\program files
(x86)\X-Rite\Devices\Services\xritedeviced.exe [2009-10-21 130048]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common
Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-09 138912]

S3 LVPr2M64;Logitech LVPr2M64 Driver;c:\windows\system32\DRIVERS\LVPr2M64.sys
[2009-10-07 30232]

S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys
[2010-01-25 18216]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2013-02-27 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-25
20:44]

.

2013-01-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-16 21:30]

.

2013-01-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-16 21:30]

.

2013-01-24
c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-670413584-1574252369-3706717679-1000Core.job

- c:\users\Carolyn\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-09 21:45]

.

2013-01-24
c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-670413584-1574252369-3706717679-1000UA.job

- c:\users\Carolyn\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-09
21:45]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay]

@="{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}"

[HKEY_CLASSES_ROOT\CLSID\{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}]

2009-06-12 01:06 40960 ----a-w- c:\program files\Wave Systems
Corp\Trusted Drive Manager\TdmIconOverlay.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay]

@="{CF08DA3E-C97D-4891-A66B-E39B28DD270F}"

[HKEY_CLASSES_ROOT\CLSID\{CF08DA3E-C97D-4891-A66B-E39B28DD270F}]

2009-06-12 01:06 40960 ----a-w- c:\program files\Wave Systems
Corp\Trusted Drive Manager\TdmIconOverlay.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"EvtMgr6"="c:\program files\Logitech\SetPointP\SetPoint.exe"
[2011-10-07 1744152]

"nwiz"="c:\program files\NVIDIA Corporation\nview\nwiz.exe"
[2012-10-11 2041192]

"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common
Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  -
LocalService

FontCache

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.yahoo.com/

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: Google Sidewiki... - c:\program files (x86)\Google\Google
Toolbar\Component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html

IE: Open with WordPerfect - c:\program files (x86)\Corel\WordPerfect Office
X4\Programs\WPLauncher.hta

Trusted Zone: usgs.gov\gldims.cr

TCP: DhcpNameServer = 10.0.0.1

DPF: {C57F74CC-9CF3-4A55-964B-CAC66BF9B63A} -
hxxp://www.betterphoto.com/_shared/uploadImageDragDrop61/DragAndDropUploader2.cab

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

Wow6432Node-HKCU-Run-AdobeBridge - (no file)

Toolbar-Locked - (no file)

HKLM-Run-IAAnotif - c:\program files (x86)\Intel\Intel Matrix Storage
Manager\iaanotif.exe

AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave
11\uninstaller.exe

.

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]

"ImagePath"="\"c:\program files (x86)\Norton
360\Engine\6.4.1.14\ccSvcHst.exe\" /s \"N360\" /m
\"c:\program files (x86)\Norton 360\Engine\6.4.1.14\diMaster.dll\"
/prefetch:1"

--

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NSL]

"ImagePath"="\"c:\program files (x86)\Norton Safe Web
Lite\Engine\2.0.0.16\ccSvcHst.exe\" /s \"NSL\" /m
\"c:\program files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\diMaster.dll\"
/prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_149_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_149_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx,
1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx,
1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows CE Services]

"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

   00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

c:\program files (x86)\Bonjour\mDNSResponder.exe

c:\program files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\program files (x86)\Common Files\Protexis\License Service\PsiService_2.exe

c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

c:\program files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe

.

**************************************************************************

.

Completion time: 2013-02-27  08:18:00 - machine was rebooted

ComboFix-quarantined-files.txt  2013-02-27 13:17

.

Pre-Run: 101,122,457,600 bytes free

Post-Run: 100,552,527,872 bytes free

.

- - End Of File - - B3065E6D741B246EA9F35735C7DBF98F




 



 



#8 morgan1940

morgan1940
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:11:40 PM

Posted 27 February 2013 - 02:47 PM

One thing I forgot to mention was that we left the computer running to do a large backup last night. This morning the computer was shut down and there was a message when I started it up that windows had been updated.

 

Morgan



#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,272 posts
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  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:40 PM

Posted 27 February 2013 - 09:28 PM


Hello morgan1940

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:
 ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 morgan1940

morgan1940
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:11:40 PM

Posted 02 March 2013 - 10:05 PM

Combofix did 3 updates before running. As before, I Combo said Norton 360 was still running even after I had manually turned off every setting I could find. After Combofix finished, I ran Malwarebytes anti-malware; it found no problems. Computer seems to be running normally as far as we can tell. Here is the log file:

 

ComboFix 13-03-02.01 - Carolyn 03/02/2013  20:45:51.2.8 - x64
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.12286.10110 [GMT -5:00]
Running from: c:\users\Carolyn\Desktop\ComboFix.exe
Command switches used :: c:\users\Carolyn\Desktop\CFScript.txt
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((   Files Created from 2013-02-03 to 2013-03-03  )))))))))))))))))))))))))))))))
.
.
2013-03-03 01:59 . 2013-03-03 01:59 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-02-26 16:34 . 2013-02-26 16:59 -------- d-----w- c:\users\Public\CyberLink
2013-02-26 16:34 . 2013-02-26 16:34 -------- d-----w- c:\users\Carolyn\Cyberlink
2013-02-24 02:40 . 2013-02-24 02:40 -------- d-----w- c:\program files (x86)\ESET
2013-02-15 22:31 . 2013-02-15 22:31 186432 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\nppdf32.dll
2013-02-13 15:33 . 2013-01-04 05:46 215040 ----a-w- c:\windows\system32\winsrv.dll
2013-02-13 15:33 . 2013-01-04 04:51 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-02-13 15:33 . 2013-01-04 02:47 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-02-13 15:33 . 2013-01-04 02:47 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-02-13 15:33 . 2013-01-04 02:47 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-02-13 15:33 . 2013-01-04 02:47 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-02-13 15:33 . 2013-01-03 06:00 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-02-13 15:33 . 2013-01-03 06:00 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2013-02-13 15:33 . 2012-12-26 05:47 1111040 ----a-w- c:\program files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 15:33 . 2012-12-26 04:49 760320 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-06 13:48 . 2013-02-07 17:23 -------- d-----w- c:\windows\system32\drivers\N360x64\0604010.00E
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-01 04:11 . 2009-12-22 20:40 1108 --sha-w- c:\programdata\KGyGaAvL.sys
2013-02-27 17:42 . 2012-04-25 11:30 691568 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-02-27 17:42 . 2011-06-23 12:46 71024 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-14 03:12 . 2009-12-16 20:31 70004024 ----a-w- c:\windows\system32\MRT.exe
2013-02-06 22:03 . 2012-07-10 16:53 18960 ----a-w- c:\windows\system32\drivers\LNonPnP.sys
2013-01-04 04:43 . 2013-02-13 15:33 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-12-16 17:11 . 2012-12-22 04:06 46080 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 14:45 . 2012-12-22 04:06 367616 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:13 . 2012-12-22 04:06 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
2012-12-16 14:13 . 2012-12-22 04:06 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
2012-12-14 21:49 . 2013-01-25 04:04 24176 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-07 13:20 . 2013-01-09 17:47 441856 ----a-w- c:\windows\system32\Wpc.dll
2012-12-07 13:15 . 2013-01-09 17:47 2746368 ----a-w- c:\windows\system32\gameux.dll
2012-12-07 12:26 . 2013-01-09 17:47 308736 ----a-w- c:\windows\SysWow64\Wpc.dll
2012-12-07 12:20 . 2013-01-09 17:47 2576384 ----a-w- c:\windows\SysWow64\gameux.dll
2012-12-07 11:20 . 2013-01-09 17:47 30720 ----a-w- c:\windows\system32\usk.rs
2012-12-07 11:20 . 2013-01-09 17:47 43520 ----a-w- c:\windows\system32\csrr.rs
2012-12-07 11:20 . 2013-01-09 17:47 23552 ----a-w- c:\windows\system32\oflc.rs
2012-12-07 11:20 . 2013-01-09 17:47 45568 ----a-w- c:\windows\system32\oflc-nz.rs
2012-12-07 11:20 . 2013-01-09 17:47 44544 ----a-w- c:\windows\system32\pegibbfc.rs
2012-12-07 11:20 . 2013-01-09 17:47 20480 ----a-w- c:\windows\system32\pegi-fi.rs
2012-12-07 11:20 . 2013-01-09 17:47 20480 ----a-w- c:\windows\system32\pegi-pt.rs
2012-12-07 11:19 . 2013-01-09 17:47 20480 ----a-w- c:\windows\system32\pegi.rs
2012-12-07 11:19 . 2013-01-09 17:47 46592 ----a-w- c:\windows\system32\fpb.rs
2012-12-07 11:19 . 2013-01-09 17:47 40960 ----a-w- c:\windows\system32\cob-au.rs
2012-12-07 11:19 . 2013-01-09 17:47 21504 ----a-w- c:\windows\system32\grb.rs
2012-12-07 11:19 . 2013-01-09 17:47 15360 ----a-w- c:\windows\system32\djctq.rs
2012-12-07 11:19 . 2013-01-09 17:47 55296 ----a-w- c:\windows\system32\cero.rs
2012-12-07 11:19 . 2013-01-09 17:47 51712 ----a-w- c:\windows\system32\esrb.rs
2012-12-07 10:46 . 2013-01-09 17:47 43520 ----a-w- c:\windows\SysWow64\csrr.rs
2012-12-07 10:46 . 2013-01-09 17:47 30720 ----a-w- c:\windows\SysWow64\usk.rs
2012-12-07 10:46 . 2013-01-09 17:47 45568 ----a-w- c:\windows\SysWow64\oflc-nz.rs
2012-12-07 10:46 . 2013-01-09 17:47 44544 ----a-w- c:\windows\SysWow64\pegibbfc.rs
2012-12-07 10:46 . 2013-01-09 17:47 20480 ----a-w- c:\windows\SysWow64\pegi-pt.rs
2012-12-07 10:46 . 2013-01-09 17:47 23552 ----a-w- c:\windows\SysWow64\oflc.rs
2012-12-07 10:46 . 2013-01-09 17:47 20480 ----a-w- c:\windows\SysWow64\pegi-fi.rs
2012-12-07 10:46 . 2013-01-09 17:47 46592 ----a-w- c:\windows\SysWow64\fpb.rs
2012-12-07 10:46 . 2013-01-09 17:47 20480 ----a-w- c:\windows\SysWow64\pegi.rs
2012-12-07 10:46 . 2013-01-09 17:47 21504 ----a-w- c:\windows\SysWow64\grb.rs
2012-12-07 10:46 . 2013-01-09 17:47 40960 ----a-w- c:\windows\SysWow64\cob-au.rs
2012-12-07 10:46 . 2013-01-09 17:47 15360 ----a-w- c:\windows\SysWow64\djctq.rs
2012-12-07 10:46 . 2013-01-09 17:47 55296 ----a-w- c:\windows\SysWow64\cero.rs
2012-12-07 10:46 . 2013-01-09 17:47 51712 ----a-w- c:\windows\SysWow64\esrb.rs
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"EEventManager"="c:\progra~2\EPSONS~1\EVENTM~1\EEventManager.exe" [2009-04-07 673616]
"AcronisTimounterMonitor"="c:\program files (x86)\Seagate\DiscWizard\TimounterMonitor.exe" [2009-10-16 904840]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2011-10-17 284440]
"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS6ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"AdobeCS5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-07-23 402432]
"DiscWizardMonitor.exe"="c:\program files (x86)\Seagate\DiscWizard\DiscWizardMonitor.exe" [2009-10-16 1325936]
"DLSService"="c:\program files (x86)\DYMO\DYMO Label Software\DLSService.exe" [2009-10-28 55808]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 LVPrcS64;Process Monitor;c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe [2009-10-07 191000]
R3 CLKMSVC10_38F51D56;CyberLink Product - 2011/11/09 12:52;c:\program files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2011-04-20 241648]
R3 colormunki;colormunki;c:\windows\system32\Drivers\colormunki_x64.sys [2007-10-02 51600]
R3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys [2009-10-07 327704]
R3 LVUVC64;Logitech QuickCam S5500(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys [2009-10-07 6379288]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 20992]
R3 Spyder2;ColorVision Spyder2;c:\windows\system32\DRIVERS\Spyder2.sys [2007-01-17 15360]
R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-30 1255736]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2008-05-06 14464]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS [2012-01-17 451192]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS [2012-05-22 1129120]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.1.2.10\Definitions\BASHDefs\20130208.001\BHDrvx64.sys [2013-01-16 1388120]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604010.00E\ccSetx64.sys [2012-06-07 167072]
S1 ccSet_NST;Norton Safe Web Lite Settings Manager;c:\windows\system32\drivers\NSTx64\0200000.010\ccSetx64.sys [2011-08-08 167048]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.1.2.10\Definitions\IPSDefs\20130301.002\IDSvia64.sys [2012-09-06 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604010.00E\Ironx64.SYS [2012-01-17 190072]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS [2012-01-17 405624]
S2 ColorMunkiService;X-Rite Device ColorMunki;c:\program files (x86)\X-Rite\Devices\Services\ColorMunki\ColorMunkiDeviceService.exe [2009-10-21 147968]
S2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe [2009-07-16 510752]
S2 DymoPnpService;DYMO PnP Service;c:\program files (x86)\DYMO\DYMO Label Software\DymoPnpService.exe [2012-10-09 32368]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-10-17 13592]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe [2012-06-16 138272]
S2 nlsX86cc;Nalpeiron Licensing Service;c:\windows\SysWOW64\nlssrv32.exe [2012-03-29 66560]
S2 NSL;Norton Safe Web Lite;c:\program files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\ccSvcHst.exe [2011-08-10 138760]
S2 SeagateDashboardService;Seagate Dashboard Service;c:\program files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe [2011-06-01 14088]
S2 SgtSch2Svc;Seagate Scheduler2 Service;c:\program files (x86)\Common Files\Seagate\Schedule2\schedul2.exe [2009-10-16 606048]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-10-02 382824]
S2 TabletServiceWacom;TabletServiceWacom;c:\windows\system32\Wacom_Tablet.exe [2009-03-26 3647272]
S2 xritedeviced;X-Rite Device Manager;c:\program files (x86)\X-Rite\Devices\Services\xritedeviced.exe [2009-10-21 130048]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-09 138912]
S3 LVPr2M64;Logitech LVPr2M64 Driver;c:\windows\system32\DRIVERS\LVPr2M64.sys [2009-10-07 30232]
S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys [2010-01-25 18216]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-25 17:42]
.
2013-01-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-16 21:30]
.
2013-01-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-16 21:30]
.
2013-01-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-670413584-1574252369-3706717679-1000Core.job
- c:\users\Carolyn\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-09 21:45]
.
2013-01-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-670413584-1574252369-3706717679-1000UA.job
- c:\users\Carolyn\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-09 21:45]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay]
@="{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}"
[HKEY_CLASSES_ROOT\CLSID\{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}]
2009-06-12 01:06 40960 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay]
@="{CF08DA3E-C97D-4891-A66B-E39B28DD270F}"
[HKEY_CLASSES_ROOT\CLSID\{CF08DA3E-C97D-4891-A66B-E39B28DD270F}]
2009-06-12 01:06 40960 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EvtMgr6"="c:\program files\Logitech\SetPointP\SetPoint.exe" [2011-10-07 1744152]
"nwiz"="c:\program files\NVIDIA Corporation\nview\nwiz.exe" [2012-10-11 2041192]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [BU]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.yahoo.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
IE: Open with WordPerfect - c:\program files (x86)\Corel\WordPerfect Office X4\Programs\WPLauncher.hta
Trusted Zone: usgs.gov\gldims.cr
TCP: DhcpNameServer = 10.0.0.1
DPF: {C57F74CC-9CF3-4A55-964B-CAC66BF9B63A} - hxxp://www.betterphoto.com/_shared/uploadImageDragDrop61/DragAndDropUploader2.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.1.14\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NSL]
"ImagePath"="\"c:\program files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\ccSvcHst.exe\" /s \"NSL\" /m \"c:\program files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_171_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_171_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_171_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_171_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_171.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows CE Services]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-03-02  21:01:22
ComboFix-quarantined-files.txt  2013-03-03 02:01
ComboFix2.txt  2013-02-27 13:18
.
Pre-Run: 101,365,153,792 bytes free
Post-Run: 100,929,945,600 bytes free
.
- - End Of File - - 554C5B5A3DB18C609CBBB78D3EF96971
 



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,272 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:40 PM

Posted 02 March 2013 - 10:17 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.6)
      Search-Results Toolbar


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
  • .



    Update Adobe reader
    • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

      You can download it from http://www.adobe.com/products/acrobat/readstep2.html
      After installing the latest Adobe Reader, uninstall all previous versions.
      If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

        Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

    Clean Out Temp Files
    • This small application you may want to keep and use once a week to keep the computer clean.

      Download CCleaner from here http://www.ccleaner.com/
      • Run the installer to install the application.
      • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
      • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
      • Click Run Cleaner.
      • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
    Click OK to either and let MBAM proceed with the disinfection process.
    If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


    Download HijackThis
    • Go Here to download HijackThis program
    • Save HijackThis to your desktop.
    • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
    • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
    • copy and paste hijackthis report into the topic
    "information and logs"
    • In your next post I need the following
      • Log From MBAM
      • report from Hijackthis
      • let me know of any problems you may have had
      • How is the computer doing now?
    Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 morgan1940

morgan1940
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  • Local time:11:40 PM

Posted 03 March 2013 - 12:24 PM

Log from MBAM:

 

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org


 

Database version: v2013.03.03.01


 

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Carolyn :: CAROLYN-PC [administrator]


 

3/3/2013 10:18:28 AM
mbam-log-2013-03-03 (10-18-28).txt


 

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 211240
Time elapsed: 2 minute(s), 1 second(s)


 

Memory Processes Detected: 0
(No malicious items detected)


 

Memory Modules Detected: 0
(No malicious items detected)


 

Registry Keys Detected: 0
(No malicious items detected)


 

Registry Values Detected: 0
(No malicious items detected)


 

Registry Data Items Detected: 0
(No malicious items detected)


 

Folders Detected: 0
(No malicious items detected)


 

Files Detected: 0
(No malicious items detected)


 

(end)

 

LOG FROM HIJACKTHIS:

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:10:52 PM, on 3/3/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal


 

Running processes:
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Seagate\DiscWizard\TimounterMonitor.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Seagate\DiscWizard\DiscWizardMonitor.exe
C:\Program Files (x86)\DYMO\DYMO Label Software\DLSService.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files (x86)\Passkeper\pass32.exe
C:\Users\Carolyn\Desktop\HijackThis.exe


 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\IPS\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
O2 - BHO: (no name) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - (no file)
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files (x86)\Seagate\DiscWizard\TimounterMonitor.exe
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [DiscWizardMonitor.exe] C:\Program Files (x86)\Seagate\DiscWizard\DiscWizardMonitor.exe
O4 - HKLM\..\Run: [DLSService] "C:\Program Files (x86)\DYMO\DYMO Label Software\DLSService.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O8 - Extra context menu item: Open with WordPerfect - c:\Program Files (x86)\Corel\WordPerfect Office X4\Programs\WPLauncher.hta
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MIF5BA~1\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O15 - Trusted Zone: http://gldims.cr.usgs.gov
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {C57F74CC-9CF3-4A55-964B-CAC66BF9B63A} (Drag and Drop Uploader Control) - http://www.betterphoto.com/_shared/uploadImageDragDrop61/DragAndDropUploader2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Product - 2011/11/09 12:52:24 (CLKMSVC10_38F51D56) - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe
O23 - Service: X-Rite Device ColorMunki (ColorMunkiService) - X-Rite Inc. - C:\Program Files (x86)\X-Rite\Devices\Services\ColorMunki\ColorMunkiDeviceService.exe
O23 - Service: Dell ControlPoint System Manager (dcpsysmgrsvc) - Dell Inc. - c:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
O23 - Service: DYMO PnP Service (DymoPnpService) - Sanford, L.P. - C:\Program Files (x86)\DYMO\DYMO Label Software\DymoPnpService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\SysWOW64\nlssrv32.exe
O23 - Service: Norton Safe Web Lite (NSL) - Symantec Corporation - C:\Program Files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared Files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Seagate Dashboard Service (SeagateDashboardService) - Memeo - C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: Seagate Scheduler2 Service (SgtSch2Svc) - Seagate - C:\Program Files (x86)\Common Files\Seagate\Schedule2\schedul2.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files (x86)\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: TabletServiceWacom - Unknown owner - C:\Windows\system32\Wacom_Tablet.exe (file missing)
O23 - Service: NTRU TSS v1.2.1.29 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files (x86)\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: X-Rite Device Manager (xritedeviced) - X-Rite Inc. - C:\Program Files (x86)\X-Rite\Devices\Services\xritedeviced.exe


 

--
End of file - 13810 bytes

 

NOTES:

 

I think I may have inadvertantly picked up some "hitchhiker" programs when trying to download hyjackthis. If you seen anything new that I should not have, please let me knwo. While running Revo I uninstalled PhotoShop CS5, which we no longer need. The uninstaller appeared to run fine but when Revo did the search for leftovers, it ran for about half an hour and I finally gave up and closed the program. If there is some "unfinished business" with that, any pointers you can offer will be appreciated. Computer seems to be running fine.



#13 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 March 2013 - 12:49 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
      O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
  • When the scan is complete
    • If no threats were found
      • put a checkmark in "Uninstall application on close"
      • close program
      • report to me that nothing was found
    • If threats were found
      • click on "list of threats found"
      • click on "export to text file" and save it as ESET SCAN and save to the desktop
      • Click on back
      • put a checkmark in "Uninstall application on close"
      • click on finish
      • close program
      • copy and paste the report here
    Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 morgan1940

morgan1940
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Posted 03 March 2013 - 08:23 PM

ESET SCAN.TXT:

C:\Users\Carolyn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\JQ39NN5A\7zip_freely_d2335400[1].exe probably a variant of Win32/InstallIQ application
C:\Users\Carolyn\Desktop\7zip_freely_d2335400.exe probably a variant of Win32/InstallIQ application
 

NOTE: 7 Zip Freely is newly loaded onto this computer;  I beleive it is a program that downloaded along with a ziped program file during this virus battle.

 

What's next?

 

Morgan1940



#15 gringo_pr

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Posted 03 March 2013 - 09:27 PM


Hello Morgan1940

Those are the setup files for the program - the download portals like to add things to the downloads and that is what is getting picked up - the program installed on the computer is fine


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    rd /s /q "C:\Users\Carolyn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\JQ39NN5A\"
    del /f /s /q "C:\Users\Carolyn\Desktop\7zip_freely_d2335400.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
  • The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




    Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


    :Why we need to remove some of our tools:
    • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
      They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

      The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
    :DeFogger:

    Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
    • To re-enable your Emulation drivers, double click DeFogger to run the tool.
      • The application window will appear
      • Click the Re-enable button to re-enable your CD Emulation drivers
      • Click Yes to continue
      • A 'Finished!' message will appear
      • Click OK
      • DeFogger will now ask to reboot the machine - click OK.
      Your Emulation drivers are now re-enabled.

    :Uninstall ComboFix:
    • turn off all active protection software
    • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
    • please copy and past the following into the box ComboFix /Uninstall and click OK.
    • Note the space between the X and the /Uninstall, it needs to be there.
    • CF-Uninstall.png
    :Remove the rest of our tools:

    Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
    • Double-click OTCleanIt.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.
    • If asked to restart the computer, please do so
    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

    About Java
    • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

      If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

      Link to download latest version. - install Java

      How to disable java in your web browsers - Disable Java

    :The programs you can keep:

    Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
    • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

      CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

      Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

    :Security programs:

    One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
    • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
    • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
    • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


      Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

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