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Windows keep deselecting


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58 replies to this topic

#1 LucyGoosey

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Posted 10 February 2013 - 06:56 AM

**Copied over here from the Windows 7 forum as instructed!**

 

Hello,

     Any active windows I have open keep deselecting themselves. This happens in chrome and any other windows I have open (eg.Word) My webpages are NOT redirecting.

It was much worse about a month ago when I was having issues with McAfee (the annoying white screen problem) and once this was solved it got much better. 

However I have noticed it is still doing this every few minutes. I know something is drawing focus, but I don't know how to find out what is causing it. 

 

I have run Spyware S&D, but turned up nothing out of the ordinary. I use Windows 7.

 

Thanks!


Edited by LucyGoosey, 10 February 2013 - 07:00 AM.


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#2 dev00790

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Posted 10 February 2013 - 09:36 AM

Hello,

I will be helping you with your problems. Please be patient while I assist you.

Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do NOT run, install or uninstall any programs,  unless instructed to do so.

    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.

    •   Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.
- Do NOT backup any unknown files ending in .exe, .com, .scr, .pif, and .bat since files of these types are more likely to be infected.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

----------------------------------------------

Please do the following:

step1.gif

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!

  • Double-click on TDSSKiller.exe on your desktop to run the tool for known TDSS variants.
  • Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click on change parameters
  • Under Objects to scan, check the boxes next to Verify file digital signatures, Detect TDLFS file system, then click OK.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • Note: If Cure is not an option, Skip instead, do NOT choose Delete or Quarantine unless instructed.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the full contents of that file in your next reply. - If the log is too long, then split it into multiple posts.

 

step2.gif

Please download AdwCleaner by Xplode onto your desktop.

  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A logfile will automatically open after the scan has finished.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[R1].txt as well.

 

step3.gif

Please download Farbar Service Scanner and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press Scan.
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the full contents of the log in your next reply.

 

step4.gif

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (Only Problems)
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore points

NOTE: When using "Reset FF Proxy Settings" option Firefox should be closed.

Click Go and post the full contents of the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.


Regards, dev00790

---------------------------------------

Marge: "Homer, the plant called. They said if you don't show up tomorrow don't bother showing up on Monday." Homer: "Woo-hoo! Four-day weekend!"I do not reply to Private Messages (PMs) asking for assistance - please use the forums instead. If I have been helping you, and I have not replied to your latest post in 48 hours please send me a PM. My Blog


#3 LucyGoosey

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Posted 10 February 2013 - 10:27 AM

TDSS came back clean.

 

Here's ADWcleaner.

 

 

# AdwCleaner v2.111 - Logfile created 02/10/2013 at 15:25:49
# Updated 05/02/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Lucygoosey - POOCHY
# Boot Mode : Normal
# Running from : C:\Users\Lucygoosey\Desktop\AdwCleaner.exe
# Option [Search]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
File Found : C:\Users\Lucygoosey\AppData\Local\funmoods-speeddial.crx
Folder Found : C:\Program Files (x86)\adawaretb
Folder Found : C:\ProgramData\APN
Folder Found : C:\ProgramData\Ask
Folder Found : C:\ProgramData\blekko toolbars
Folder Found : C:\Users\Lucygoosey\AppData\LocalLow\adawaretb
 
***** [Registry] *****
 
Key Found : HKCU\Software\APN PIP
Key Found : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Found : HKLM\Software\PIP
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16457
 
[HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - Start Page] = hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1QzuzzyEzz0FyCzy0B0FyC0F0CyEyDtC0DtBtN0D0Tzu0CtByEtBtN1L2XzutBtFtCtFtCtFtAtCtB&cr=1516733189
[HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main - Start Page] = hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1QzuzzyEzz0FyCzy0B0FyC0F0CyEyDtC0DtBtN0D0Tzu0CtByEtBtN1L2XzutBtFtCtFtCtFtAtCtB&cr=1516733189
 
-\\ Google Chrome v24.0.1312.57
 
File : C:\Users\Lucygoosey\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[R1].txt - [1849 octets] - [10/02/2013 15:25:49]
 
########## EOF - C:\AdwCleaner[R1].txt - [1909 octets] ##########


#4 LucyGoosey

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Posted 10 February 2013 - 10:29 AM

Here's Farbar

 

 

Farbar Service Scanner Version: 30-01-2013
Ran by Lucygoosey (administrator) on 10-02-2013 at 15:28:55
Running from "C:\Users\Lucygoosey\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is offline
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================


#5 LucyGoosey

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Posted 10 February 2013 - 10:34 AM

Here's MiniToolbox

 

 

MiniToolBox by Farbar  Version:10-01-2013
Ran by Lucygoosey (administrator) on 10-02-2013 at 15:31:13
Running from "C:\Users\Lucygoosey\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Dell Wireless 1702 802.11b/g/n = Wireless Network Connection (Connected)
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Poochy
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : default
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 06-27-37-3F-D9-65
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : default
   Description . . . . . . . . . . . : Dell Wireless 1702 802.11b/g/n
   Physical Address. . . . . . . . . : 64-27-37-3F-D9-65
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8876:11db:216:2d52%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.76(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 10 February 2013 15:18:08
   Lease Expires . . . . . . . . . . : 12 February 2013 15:18:12
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 224667447
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-88-AB-E0-84-8F-69-BF-6F-C4
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 84-8F-69-BF-6F-C4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 14:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.lan:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2a00:1450:4009:807::1007
      173.194.41.110
      173.194.41.100
      173.194.41.102
      173.194.41.96
      173.194.41.98
      173.194.41.99
      173.194.41.97
      173.194.41.105
      173.194.41.103
      173.194.41.101
      173.194.41.104
 
 
Pinging google.com [173.194.41.104] with 32 bytes of data:
Reply from 173.194.41.104: bytes=32 time=34ms TTL=55
Reply from 173.194.41.104: bytes=32 time=34ms TTL=55
 
Ping statistics for 173.194.41.104:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 34ms, Maximum = 34ms, Average = 34ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.138.253.109
      206.190.36.45
      98.139.183.24
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=759ms TTL=48
Reply from 98.139.183.24: bytes=32 time=774ms TTL=48
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 759ms, Maximum = 774ms, Average = 766ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 20...06 27 37 3f d9 65 ......Microsoft Virtual WiFi Miniport Adapter
 12...64 27 37 3f d9 65 ......Dell Wireless 1702 802.11b/g/n
 11...84 8f 69 bf 6f c4 ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.76     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.76    281
     192.168.1.76  255.255.255.255         On-link      192.168.1.76    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.76    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.76    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.76    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12    281 fe80::/64                On-link
 12    281 fe80::8876:11db:216:2d52/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/10/2013 03:18:16 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/10/2013 00:32:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/10/2013 11:45:28 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/10/2013 08:34:52 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/09/2013 09:25:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/09/2013 04:18:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/09/2013 01:46:32 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/09/2013 08:09:39 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/08/2013 04:47:10 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/08/2013 04:19:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (01/17/2013 00:36:35 PM) (Source: DCOM) (User: )
Description: "C:\Program Files (x86)\McAfee\Supportability\MVT\MvtApp.exe" -Embedding740{D4583E73-8C3A-4850-A60F-71363527B0FB}
 
Error: (01/17/2013 00:18:30 PM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (01/17/2013 00:11:59 PM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (01/17/2013 10:50:37 AM) (Source: DCOM) (User: )
Description: {6DFC2D17-579D-4C1C-93B7-B05B7DCCD766}
 
Error: (01/17/2013 10:49:31 AM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (01/16/2013 06:59:23 PM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (01/16/2013 03:48:29 PM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (01/16/2013 10:29:33 AM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (01/16/2013 10:22:10 AM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (01/16/2013 10:13:54 AM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
 
Microsoft Office Sessions:
=========================
Error: (02/10/2013 03:18:16 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/10/2013 00:32:35 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/10/2013 11:45:28 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/10/2013 08:34:52 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/09/2013 09:25:54 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/09/2013 04:18:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/09/2013 01:46:32 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/09/2013 08:09:39 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/08/2013 04:47:10 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/08/2013 04:19:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-01-17 11:13:16.561
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-01-17 11:13:16.556
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-01-17 11:13:16.551
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
AccelerometerP11 (Version: 2.00.11.22)
Adobe AIR (Version: 2.6.0.19120)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.149)
Adobe Reader X (10.1.5) MUI (Version: 10.1.5)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
Advanced Audio FX Engine (Version: 1.12.05)
Amazon Kindle
aTube Catcher (Version: 2.9.1347)
Bluetooth Win7 Suite (64) (Version: 7.2.0.83)
Conexant SmartAudio HD (Version: 8.54.16.0)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Edoc Viewer (Version: 1.0.0)
Dell Support Center (Version: 3.2.6032.55)
Dell Touchpad (Version: 15.3.13.0)
Dell WLAN and Bluetooth Client Installation (Version: 9.0)
Dropbox (Version: 1.6.16)
EPSON Printer Software
F.lux
Google Chrome (Version: 24.0.1312.57)
Granola (Version: 5.0.11)
HP Deskjet 1050 J410 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 1050 J410 series Help (Version: 140.0.66.66)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2372)
Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)
IrfanView (remove only) (Version: 4.32)
Java 7 Update 11 (Version: 7.0.110)
Java Auto Updater (Version: 2.1.9.0)
Junk Mail filter update (Version: 15.4.3502.0922)
McAfee SecurityCenter (Version: 11.6.477)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Picasa 3 (Version: 3.8)
PlayReady PC Runtime x86 (Version: 1.3.0)
Quickset64 (Version: 11.0.15)
Shared C Run-time for x64 (Version: 10.0.0)
Skype Click to Call (Version: 6.5.11422)
Skype™ 6.0 (Version: 6.0.126)
Spotify (Version: 0.8.5.1333.g822e0de8)
Spybot - Search & Destroy (Version: 2.0.12)
swMSM (Version: 12.0.0.1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
ZenWriter (Version: 1.42)
 
========================= Devices: ================================
 
Name: Dell Wireless 1702 Bluetooth v3.0+HS
Description: Dell Wireless 1702 Bluetooth v3.0+HS
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Atheros Communications
Service: BTHUSB
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 28%
Total physical RAM: 6030.99 MB
Available physical RAM: 4341.84 MB
Total Pagefile: 12060.17 MB
Available Pagefile: 9694.27 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.54 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:679 GB) (Free:626.19 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\POOCHY
 
Administrator            Guest                    Lucygoosey               
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
04-01-2013 09:10:23 Windows Update
08-01-2013 09:27:37 Windows Update
09-01-2013 14:57:19 Windows Update
12-01-2013 11:31:32 Windows Backup
15-01-2013 08:15:42 Windows Update
17-01-2013 12:01:19 Installed Java 7 Update 11
17-01-2013 12:02:24 Removed Java™ 6 Update 32
17-01-2013 12:03:54 Removed Java™ 6 Update 27 (64-bit)
31-01-2013 16:50:52 Windows Backup
31-01-2013 17:03:45 Windows Backup
 
**** End of log ****


#6 dev00790

dev00790

    Bleeping chocoholic


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Posted 11 February 2013 - 04:49 PM

Hi

Please do the following next:

step1.gif

Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/mbam-download.php to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad.
  • Post the log in your next reply.

If requested by MBAM, restart the computer.

The log can also be found here:
C:\Documents and Settings\<Username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Users\<Username>\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt


step2.gif

I'd like us to scan your machine with ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Note: Vista/Windows 7 users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png  button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png
       icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • On ESET: Click the Back button, then the Finish button.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!


step3.gif

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

step4.gif

How is the computer running now?


Regards, dev00790

---------------------------------------

Marge: "Homer, the plant called. They said if you don't show up tomorrow don't bother showing up on Monday." Homer: "Woo-hoo! Four-day weekend!"I do not reply to Private Messages (PMs) asking for assistance - please use the forums instead. If I have been helping you, and I have not replied to your latest post in 48 hours please send me a PM. My Blog


#7 LucyGoosey

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Posted 12 February 2013 - 06:29 AM

Here's the MBAM result:

 

 

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org
 
Database version: v2013.02.12.04
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Lucygoosey :: POOCHY [administrator]
 
12/02/2013 10:42:37
mbam-log-2013-02-12 (10-42-37).txt
 
Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 317235
Time elapsed: 46 minute(s), 42 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)


#8 LucyGoosey

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Posted 12 February 2013 - 07:42 AM

Here's the ESET result:

 

 

C:\Users\All Users\Ask\APN-Stub\ATU3\APNIC.dll    a variant of Win32/Bundled.Toolbar.Ask application    
C:\Users\All Users\Ask\APN-Stub\ATU3\Local\APNIC.dll    a variant of Win32/Bundled.Toolbar.Ask application    
C:\$RECYCLE.BIN\S-1-5-21-1062326400-2156752718-1424225482-1001\$R189UMY.exe    Win32/DownloadAdmin.G application    cleaned by deleting - quarantined
C:\$RECYCLE.BIN\S-1-5-21-1062326400-2156752718-1424225482-1001\$RFR1SAS.exe    Win32/DownloadAdmin.G application    cleaned by deleting - quarantined
C:\$RECYCLE.BIN\S-1-5-21-1062326400-2156752718-1424225482-1001\$RN8H1KZ.exe    Win32/DownloadAdmin.G application    cleaned by deleting - quarantined
C:\ProgramData\Ask\APN-Stub\ATU3\APNIC.dll    a variant of Win32/Bundled.Toolbar.Ask application    cleaned by deleting - quarantined
C:\ProgramData\Ask\APN-Stub\ATU3\Local\APNIC.dll    a variant of Win32/Bundled.Toolbar.Ask application    cleaned by deleting - quarantined
C:\Users\Lucygoosey\AppData\Local\Google\Chrome\User Data\Default\Cache\f_04be01    Win32/DownloadAdmin.G application    cleaned by deleting - quarantined
C:\Users\Lucygoosey\Downloads\Adaware_Installer.exe    Win32/OpenCandy application    deleted - quarantined
C:\Users\Lucygoosey\Downloads\aTubeCatcher.exe    a variant of Win32/Bundled.Toolbar.Ask application    cleaned by deleting - quarantined
C:\Users\Lucygoosey\Downloads\aTube_Catcher (1).exe    a variant of Win32/Bundled.Toolbar.Ask application    cleaned by deleting - quarantined
C:\Users\Lucygoosey\Downloads\aTube_Catcher.exe    a variant of Win32/Bundled.Toolbar.Ask application    cleaned by deleting - quarantined
C:\Users\Lucygoosey\Downloads\cnet_GranolaInstall_exe.exe    a variant of Win32/InstallCore.D application    cleaned by deleting - quarantined


#9 LucyGoosey

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Posted 12 February 2013 - 07:49 AM

Here's the adw result:

 

 

# AdwCleaner v2.112 - Logfile created 02/12/2013 at 12:46:09
# Updated 10/02/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Lucygoosey - POOCHY
# Boot Mode : Normal
# Running from : C:\Users\Lucygoosey\Desktop\AdwCleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
File Deleted : C:\Users\Lucygoosey\AppData\Local\funmoods-speeddial.crx
Folder Deleted : C:\Program Files (x86)\adawaretb
Folder Deleted : C:\ProgramData\APN
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\blekko toolbars
Folder Deleted : C:\Users\Lucygoosey\AppData\LocalLow\adawaretb
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16457
 
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - Start Page] = hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1QzuzzyEzz0FyCzy0B0FyC0F0CyEyDtC0DtBtN0D0Tzu0CtByEtBtN1L2XzutBtFtCtFtCtFtAtCtB&cr=1516733189 --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main - Start Page] = hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1QzuzzyEzz0FyCzy0B0FyC0F0CyEyDtC0DtBtN0D0Tzu0CtByEtBtN1L2XzutBtFtCtFtCtFtAtCtB&cr=1516733189 --> hxxp://www.google.com
 
-\\ Google Chrome v24.0.1312.57
 
File : C:\Users\Lucygoosey\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[R1].txt - [1972 octets] - [10/02/2013 15:25:49]
AdwCleaner[R2].txt - [2032 octets] - [12/02/2013 12:45:26]
AdwCleaner[S1].txt - [2067 octets] - [12/02/2013 12:46:09]
 
########## EOF - C:\AdwCleaner[S1].txt - [2127 octets] ##########


#10 LucyGoosey

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Posted 12 February 2013 - 07:51 AM

I will let you know how it runs from now on. I hope this has sorted it out, and thanks for all the help.

 

Quick edit to say it is still happening. What shall I try next?


Edited by LucyGoosey, 12 February 2013 - 09:07 AM.


#11 dev00790

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Posted 13 February 2013 - 03:20 PM

Hi

 

What do you mean by the windows keep deselecting?


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#12 LucyGoosey

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Posted 13 February 2013 - 03:39 PM

Hello,

   It has only done this once since, so I think it is sorted at last. 

 

By deselecting I mean I'm working in a window, Word for example, and all of a sudden the window I am working in deselects, and I have to manually reselect the window by clicking on it. 



#13 dev00790

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Posted 13 February 2013 - 07:19 PM

Hi

 

Please do the following next:

 

step1.gif

 

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
 


Please follow these steps to remove older version Java components and update:
 

  • Download the latest version of Java Runtime Environment (JRE) Version 13 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
    64-bit OS users, should read: Which Java download should I choose for my 64-bit Windows operating system?
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.

Go to > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.

  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u13-windows-i586.exe (or jre-7u13-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered any unwanted software or toolbars during installation, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.

Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:


  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.

 

 

 

step2.gif

 

Important Note: Your version of Adobe Flash is out of date.

Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.


Uninstall Adobe Flash


  • Open Programs and Features or Add and Remove Programs by clicking the Start / Windows "Orb" button, clicking Control Panel, clicking Programs, and then clicking Programs and Features or Add and Remove Programs.                
  • Select any program with Adobe Flash in the name, and then click Uninstall.
  • Repeat step 2 until no more programs containing Adobe Flash are visible.

Note: Some programs include the option to change or repair the program in  addition to uninstalling it. but many simply offer the option to  uninstall. To change a program, click
Change or Repair. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Please follow these steps to Install the latest Adobe flash player:


 

 

 

step3.gif

 

Important Note: Your version of Adobe Shockwave is out of date.

Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.


Uninstall Adobe Shockwave


  • Open Programs and Features or Add and Remove Programs by clicking the Start / Windows "Orb" button, clicking Control Panel, clicking Programs, and then clicking Programs and Features or Add and Remove Programs.              
  • Select any program with Adobe Shockwave in the name, and then click Uninstall.
  • Repeat step 2 until no more programs containing Adobe Shockwave are visible.

Note: Some programs include the option to change or repair the program in  addition to uninstalling it. but many simply offer the option to  uninstall. To change a program, click
Change or Repair. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Please follow these steps to Install the latest Adobe Shockwave player:


 

 

 

step4.gif

 

Important Note: Your version of Adobe Air is out of date.

Uninstall Adobe Air

  • Open Programs and Features or Add and Remove Programs by clicking the Start / Windows "Orb" button, clicking Control Panel, clicking Programs, and then clicking Programs and Features or Add and Remove Programs.
  • Select any program with Adobe Air in the name, and then click Uninstall.
  • Repeat step 2 until no more programs containing Adobe Air are visible.

Note: Some programs include the option to change or repair the program in addition to uninstalling it, but many simply offer the option to  uninstall. To change a program, click
Change or Repair. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Please follow these steps to Install the latest Adobe Air:


  • Go to http://get.adobe.com/air/
  • Click the Download now button, and save it to your Desktop
  • Double click the file to start the installation process.

 

 

 

step5.gif

 

How is the computer running now?


Regards, dev00790

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Marge: "Homer, the plant called. They said if you don't show up tomorrow don't bother showing up on Monday." Homer: "Woo-hoo! Four-day weekend!"I do not reply to Private Messages (PMs) asking for assistance - please use the forums instead. If I have been helping you, and I have not replied to your latest post in 48 hours please send me a PM. My Blog


#14 LucyGoosey

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Posted 14 February 2013 - 04:45 AM

It seems to be fine. I've installed Secunia so I can try and keep on top of updates. I hate the way Java leaves all the out dated versions around. 



#15 LucyGoosey

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Posted 15 February 2013 - 08:13 AM

It has done it again a couple of times. Very annoying!






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