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Cant Eject External Hard Drive


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7 replies to this topic

#1 jucas01

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Posted 04 February 2013 - 11:47 AM

Hello, I am having the flowing problem: when trying to eject an external hard drive I get this message: "This device is currently in use. Close any Program or windows that might be using the device and then try again"

I closed everything but still no luck.
I disable the recycle bin for the External HD... same thing.
I stopped the antivirus (AVG Antivirus 2013)... same thing.
I ran Process Explorer to find out this handles were pointing to D:

D:\$Extend\$RmMetadata\$TxfLog\$TxfLog.blf
D:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer00000000000000000001
D:\$Extend\$RmMetadata\$Txf
D:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer00000000000000000002

I tried to close the handle but got: "Cant open, the handle is invalid"

Read this could be a Rootkit malware, but don't know what else to do I am stuck.
I am running Sophos Virus Removal Tool V 2.3; still going on, so far no threats fund.

Any help will be appreciated.

Thks

Running Win 8 64, I'm new here so I hope this is the right place to post this.

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#2 AngryRaisin

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Posted 05 February 2013 - 02:19 AM

Those are files that are part of the NTFS file system... the 'safely remove hardware' hardly works due to all indexing of files, showing you thumbnails of your pictures, and AV scanning nowadays... I know it won't give you the warm fuzzies to unplug a drive but if you are not actively moving files to the drive or specifically using something off it it... removing it is pretty safe. I try to remove safely first but if it doesn't work I'm not overly concerned.

If you want to check into it further make sure the drive is optimized for quick removal > goto device manager > then disk drives > double click on your external drive > goto the polices tab and make sure quick removal is selected.

You may also format the drive as FAT32 which comes with its own drawbacks.

Edited by AngryRaisin, 05 February 2013 - 02:22 AM.


#3 mmortal03

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Posted 04 June 2013 - 03:44 AM

I've had the same problem, and I've recently discovered that restarting the "Server" service (which will generally require Windows to also restart the dependent "Computer Browser" service and possibly the "HomeGroup Listener" service at the same time) has allowed me to then safely remove the drive. I don't know if this is actually "safe" to do or not, but it does work in a pinch.



#4 Sneakycyber

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Posted 04 June 2013 - 06:19 PM

While not convenient you can turn off the computer or reboot it and unplug the drive. Generally if the HDD activity light is not blinking on the external drive the computer is not performing a read/write task. I have run into this on my Back up system that runs Windows 7 and 8.


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#5 mmortal03

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Posted 04 June 2013 - 07:59 PM

While not convenient you can turn off the computer or reboot it and unplug the drive. Generally if the HDD activity light is not blinking on the external drive the computer is not performing a read/write task. I have run into this on my Back up system that runs Windows 7 and 8.

 

Sure, that will work, but I would argue that rebooting defeats the purpose of safely remove. Besides what I suggested above, you could also Hibernate the computer, remove the drive, and then boot back up without having lost anything you have open.



#6 Sneakycyber

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Posted 04 June 2013 - 08:11 PM

I did say it wasn't convenient. It doesn't defeat the "safely remove hardware" option just gives the OP another choice, much as your suggestion. 


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#7 mmortal03

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Posted 05 June 2013 - 06:33 PM

"It doesn't defeat the "safely remove hardware""

I'm unfortunately going to have to be a pedant here. Telling someone that they can just turn off the computer to remove the drive IS specifically defeating the purpose of them trying to use safely remove. The whole purpose of using the safely remove feature is so that you can safely remove the drive while the computer is still on, as processes could otherwise still be accessing it. This option wouldn't have been created by Microsoft if we could just yank drives in all cases while the computer is still on. If the computer is turned off, you will notice that there is no safely remove button, or anything else on the screen, because the computer is off, and you just remove the drive! There is no need to "safely remove" it then. So, telling someone who is inquiring about safely remove to just turn off the computer to remove the drive isn't helpful at solving their issue at all, because if they had wanted to do that, they wouldn't have posted a question here about how to get safely remove to work; they would have just turned the computer off and removed the drive! I apologize if the OP really didn't know that they could just turn the computer off, but given the fact that they know about Process Explorer would hopefully provide evidence that they aren't a complete novice and are simply trying to remove the drive WITHOUT turning off the computer.


Edited by mmortal03, 05 June 2013 - 06:37 PM.


#8 Sneakycyber

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Posted 06 June 2013 - 12:09 AM

Poor choice of words, your clearly more knowlegeable on this. Since the OP hasn't responded yet on the current posts I see no point in arguing that point any further. Will see what questions come up next.

~Chad Mockensturm~
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