! Welcome to BleepingComputer Forums
My name is Georgi
and and I will be helping you with your computer problems.
Before we begin, please note the following:
- I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
- The logs can take some time to research, so please be patient with me.
- Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
- Instructions that I give are for your system only!
- Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
- Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
- Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
Please download the enclosed file to the USB drive. [attachment=134430:fixlist.txt]
You should now have both fixlist.txt and FRST.exe on your flash drive.
Now please enter System Recovery Options
as you did before.
and press the Fix
button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt
) please post it to your reply.NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system