Keyboard Types Wrong Letters
Posted 27 March 2006 - 03:13 PM
return it has a keyboard problem. Averatec tells me that even though
the warranty ran out while in thier possession they cannot help me.
Here is the problem-
u types j
\ types nothing
d types x
f types nothing
g types v
j types u
x types f
v types g
Here are my attempted fixes-
1. NUM lock is off
2. HKEY_USERS/Default/Control panel/Keyboard has proper values
3. Updated drivers
4. Deleted/reinstalled drivers
5. Completly reinstalled OS (xp Pro) with start up disks
My Keyboard properties reads:
Japanese PS/2 Keyboard (106/109 Key)
Device type: Keyboards
Manufacturer: (Standard Keyboards)
Location: Plugged into Keyboard
If I go to Start/All Programs/Accessories/Accessibility/On-Screen
Keyboard, the on-screen keyboard types properly
The physical keyboard types the same whether in DOS or windows
I don't have an external keyboard, so I haven't tried that yet.
I believe the "Japanese" refers to manufacturer and not Language
because, I belive I have seen that keyboard for sale in systems that
are targeting english consumers.
I would greatly appreciate any suggestions. Thanks much,
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Posted 27 March 2006 - 03:38 PM
Your top row should be as follows:
If that's not the case, then have you tried restarting your computer? If that didnt' (doesn't) fix it, then have you tried another keyboard? Be sure to turn your computer off, unplug your current keyboard, then plug in a different one, then start your machine. Windows doesn't like it when you unplug a keyboard (or ps2 mouse) when it's running.
Have you tried unplugging it and plugging in (reseating) your connections in the back? They might have come just a tad loose.
Hope it helps!
Posted 27 March 2006 - 05:19 PM
It sounds like your keyboard may not be connected properly or just be broken. (being that you have an f key that doesn't type a letter)
Being that your laptop was in for a repair under warranty and was returned broken, have you contacted customer service at the manufacturer directly?
It would seem that they are obligated to fix it.
Posted 27 March 2006 - 08:42 PM
Posted 27 March 2006 - 09:23 PM
See if you can talk to a highly ranked manager.
Posted 27 March 2006 - 10:20 PM
Posted 27 March 2006 - 11:14 PM