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Can't use IE on Windows 7


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25 replies to this topic

#1 saw46

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Posted 02 January 2013 - 12:18 AM

Tahoma

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#2 noknojon

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Posted 02 January 2013 - 03:16 AM

Tahoma

Hi -
Did you mean to actually write something more in the Post box, like a description of your problems ??

Thank You -

#3 saw46

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Posted 02 January 2013 - 12:50 PM

Yes..I did. Sorry.

My Windows7/XP desktop (6 mos old), connected fine to my wireless network for several weeks before I finally added WPA security to the net.
I also have 2 XP laptops on the network which are unaffected by this problem and the virtual machine XP side of the Win 7 desktop works on the internet just fine as well. I should clarify, the Win 7 shows that it IS connected to the network when the internet icon is clicked but the icon does not show green..but white on the screen. I can connect to goggle and search but after connecting to any site...it freezes and I have to use
Task Manager to get out of it. So I guess my question is what with regard to the security is keeping only Win 7 IE from operating normally...
I have a Linksys Wireless G Broadband router and am using WPA Personal security. Whatever the network adaptor is on the Win 7, I assume that it is functioning properly because the virtual machine connection is good. Troubleshooting the Win 7 connection finds a problem with the adaptor
needing to be "reset",...which it then completes. But as soon as you try to use it...the same issue arises. This "reset" doesn't last long enough to
accomplish anything and troubleshooting shows nothing but the need to reset it again?

Thank you for your patience and evaluation.

I ran MiniTool on both Host and Virtual Machine and results are below:


MiniToolBox by Farbar Version: 25-11-2012
Ran by Susan (administrator) on 02-01-2013 at 23:31:15
Running from "C:\Users\Susan\Desktop"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 www.100888290cs.com
127.0.0.1 100888290cs.com
127.0.0.1 100sexlinks.com

There are 15217 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Dell Wireless 1502 802.11b/g/n = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Susan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : D2-18-85-1E-EF-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1502 802.11b/g/n
Physical Address. . . . . . . . . : C0-18-85-1E-EF-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, January 02, 2013 10:34:17 PM
Lease Expires . . . . . . . . . . : Thursday, January 03, 2013 10:34:19 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.220.220
208.67.222.222
209.18.47.61
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D4-BE-D9-D1-BB-78
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D9ADD3CB-25EC-46BC-BC7B-AC7887DFFC3C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:c8:2d1a:3f57:fe99(Preferred)
Link-local IPv6 Address . . . . . : fe80::c8:2d1a:3f57:fe99%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: resolver2.opendns.com
Address: 208.67.220.220

Name: google.com
Addresses: 2607:f8b0:4002:802::1007
173.194.37.67
173.194.37.71
173.194.37.64
173.194.37.68
173.194.37.73
173.194.37.70
173.194.37.66
173.194.37.65
173.194.37.69
173.194.37.78
173.194.37.72


Pinging google.com [173.194.37.71] with 32 bytes of data:
Reply from 173.194.37.71: bytes=32 time=27ms TTL=55
Reply from 173.194.37.71: bytes=32 time=29ms TTL=55

Ping statistics for 173.194.37.71:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 29ms, Average = 28ms
Server: resolver2.opendns.com
Address: 208.67.220.220

Name: yahoo.com
Addresses: 72.30.38.140
98.138.253.109
98.139.183.24


Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=109ms TTL=52
Reply from 72.30.38.140: bytes=32 time=90ms TTL=52

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 90ms, Maximum = 109ms, Average = 99ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
17...d2 18 85 1e ef 85 ......Microsoft Virtual WiFi Miniport Adapter
16...c0 18 85 1e ef 85 ......Dell Wireless 1502 802.11b/g/n
11...d4 be d9 d1 bb 78 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.102 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.102 281
192.168.1.102 255.255.255.255 On-link 192.168.1.102 281
192.168.1.255 255.255.255.255 On-link 192.168.1.102 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.102 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.102 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:9d38:6ab8:c8:2d1a:3f57:fe99/128
On-link
13 306 fe80::/64 On-link
13 306 fe80::c8:2d1a:3f57:fe99/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/02/2013 10:35:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/01/2013 11:28:45 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16457 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 5e4

Start Time: 01cde8a159cdd095

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Report Id:

Error: (01/01/2013 11:25:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/01/2013 11:16:32 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/01/2013 11:05:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/31/2012 00:30:52 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/30/2012 02:49:07 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/30/2012 02:44:58 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: msi.dll, version: 5.0.7601.17807, time stamp: 0x4f80321a
Exception code: 0xc0000005
Fault offset: 0x00000000001ec1e6
Faulting process id: 0x580
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (12/30/2012 11:48:56 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/29/2012 08:48:45 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (01/02/2013 10:36:37 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%1053

Error: (01/02/2013 10:36:37 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.

Error: (01/02/2013 10:34:24 PM) (Source: Service Control Manager) (User: )
Description: The AQFileRestoreSrv service failed to start due to the following error:
%%2

Error: (01/01/2013 11:28:03 PM) (Source: DCOM) (User: )
Description: {73C9DFA0-750D-11E1-B0C4-0800200C9A66}

Error: (01/01/2013 11:25:50 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%1053

Error: (01/01/2013 11:25:50 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.

Error: (01/01/2013 11:23:45 PM) (Source: Service Control Manager) (User: )
Description: The AQFileRestoreSrv service failed to start due to the following error:
%%2

Error: (01/01/2013 11:17:18 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%1053

Error: (01/01/2013 11:17:18 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.

Error: (01/01/2013 11:15:02 PM) (Source: Service Control Manager) (User: )
Description: The AQFileRestoreSrv service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (01/02/2013 10:35:54 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/01/2013 11:28:45 PM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.164575e401cde8a159cdd0950C:\Program Files (x86)\Internet Explorer\iexplore.exe

Error: (01/01/2013 11:25:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/01/2013 11:16:32 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/01/2013 11:05:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/31/2012 00:30:52 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (12/30/2012 02:49:07 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/30/2012 02:44:58 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4msi.dll5.0.7601.178074f80321ac000000500000000001ec1e658001cde6ad535f5770C:\Windows\Explorer.EXEC:\Windows\system32\msi.dll6434ddce-52b9-11e2-8b76-d4bed9d1bb78

Error: (12/30/2012 11:48:56 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/29/2012 08:48:45 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


========================= Memory info: ===================================

Percentage of memory in use: 20%
Total physical RAM: 6056.63 MB
Available physical RAM: 4797.04 MB
Total Pagefile: 6310.82 MB
Available Pagefile: 5039.73 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.93 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:913.93 GB) (Free:818.6 GB) NTFS
4 Drive f: (USB20FD) (Removable) (Total:7.51 GB) (Free:7.49 GB) FAT32

========================= Users: ========================================

User accounts for \\SUSAN-PC

Administrator Guest Susan


**** End of log ****
MiniToolBox by Farbar Version: 25-11-2012
Ran by XPMUser (administrator) on 02-01-2013 at 23:42:33
Running from "C:\Documents and Settings\XPMUser\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Intel 21140-Based PCI Fast Ethernet Adapter (Generic) = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : VirtualXP-62006

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel 21140-Based PCI Fast Ethernet Adapter (Generic)

Physical Address. . . . . . . . . : 00-03-FF-D0-BB-78

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.103

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 208.67.220.220

208.67.222.222

209.18.47.61

Lease Obtained. . . . . . . . . . : Wednesday, January 02, 2013 11:40:53 PM

Lease Expires . . . . . . . . . . : Thursday, January 03, 2013 11:40:53 PM

Server: resolver2.opendns.com
Address: 208.67.220.220

DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 74.125.140.139, 74.125.140.102, 74.125.140.113, 74.125.140.100
74.125.140.138, 74.125.140.101



Pinging google.com [74.125.140.101] with 32 bytes of data:



Reply from 74.125.140.101: bytes=32 time=26ms TTL=48

Reply from 74.125.140.101: bytes=32 time=27ms TTL=48



Ping statistics for 74.125.140.101:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 26ms, Maximum = 27ms, Average = 26ms

Server: resolver2.opendns.com
Address: 208.67.220.220

Name: yahoo.com
Addresses: 72.30.38.140, 98.138.253.109, 98.139.183.24



Pinging yahoo.com [72.30.38.140] with 32 bytes of data:



Reply from 72.30.38.140: bytes=32 time=90ms TTL=52

Reply from 72.30.38.140: bytes=32 time=93ms TTL=52



Ping statistics for 72.30.38.140:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 90ms, Maximum = 93ms, Average = 91ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 03 ff d0 bb 78 ...... Intel 21140-Based PCI Fast Ethernet Adapter (Generic)
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.103 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.103 192.168.1.103 20
192.168.1.0 255.255.255.0 192.168.1.103 192.168.1.103 20
192.168.1.103 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.103 192.168.1.103 20
224.0.0.0 240.0.0.0 192.168.1.103 192.168.1.103 20
255.255.255.255 255.255.255.255 192.168.1.103 192.168.1.103 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/01/2013 08:43:38 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (12/28/2012 05:11:10 PM) (Source: Application Hang) (User: )
Description: Fault bucket 1180947459.

Error: (12/28/2012 05:11:03 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/27/2012 02:48:30 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (11/29/2012 07:27:31 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (11/29/2012 07:24:00 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (11/05/2012 06:57:51 PM) (Source: MsiInstaller) (User: VIRTUALXP-62006)
Description: Product: Setup -- 1: 0 2: 2 3: 2 - The system cannot find the file specified.

Error: (11/05/2012 06:56:00 PM) (Source: MsiInstaller) (User: VIRTUALXP-62006)
Description: Product: Setup -- Error 1706.No valid source could be found for product Setup. The Windows Installer cannot continue.

Error: (09/03/2012 09:50:42 PM) (Source: Application Error) (User: )
Description: Faulting application avastui.exe, version 7.0.1456.418, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00011782.
Processing media-specific event for [avastui.exe!ws!]

Error: (07/27/2012 08:20:40 PM) (Source: MsiInstaller) (User: VIRTUALXP-62006)
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1704.An installation for Corel PaintShop Pro X4 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?


System errors:
=============
Error: (01/02/2013 11:41:31 PM) (Source: TermServDevices) (User: )
Description: Driver Microsoft Shared Fax Driver required for printer Fax is unknown. Contact the administrator to install the driver before you log in again.

Error: (01/02/2013 11:41:16 PM) (Source: TermServDevices) (User: )
Description: Driver Canon Inkjet PIXMA iP4000 required for printer Canon Inkjet PIXMA iP4000 is unknown. Contact the administrator to install the driver before you log in again.

Error: (01/02/2013 11:41:06 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%1053

Error: (01/02/2013 11:41:06 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate) service to connect.

Error: (01/02/2013 10:36:33 PM) (Source: TermServDevices) (User: )
Description: Driver Microsoft Shared Fax Driver required for printer Fax is unknown. Contact the administrator to install the driver before you log in again.

Error: (01/02/2013 10:36:11 PM) (Source: TermServDevices) (User: )
Description: Driver Canon Inkjet PIXMA iP4000 required for printer Canon Inkjet PIXMA iP4000 is unknown. Contact the administrator to install the driver before you log in again.

Error: (01/02/2013 10:35:57 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%1053

Error: (01/02/2013 10:35:57 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate) service to connect.

Error: (01/01/2013 11:52:45 PM) (Source: TermServDevices) (User: )
Description: Driver Microsoft Shared Fax Driver required for printer Fax is unknown. Contact the administrator to install the driver before you log in again.

Error: (01/01/2013 11:50:19 PM) (Source: TermServDevices) (User: )
Description: Driver Canon Inkjet PIXMA iP4000 required for printer Canon Inkjet PIXMA iP4000 is unknown. Contact the administrator to install the driver before you log in again.


Microsoft Office Sessions:
=========================
Error: (01/01/2013 08:43:38 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (12/28/2012 05:11:10 PM) (Source: Application Hang)(User: )
Description: 1180947459

Error: (12/28/2012 05:11:03 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (12/27/2012 02:48:30 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (11/29/2012 07:27:31 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (11/29/2012 07:24:00 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (11/05/2012 06:57:51 PM) (Source: MsiInstaller)(User: VIRTUALXP-62006)
Description: Product: Setup -- 1: 0 2: 2 3: 2 - The system cannot find the file specified.
(NULL)(NULL)(NULL)

Error: (11/05/2012 06:56:00 PM) (Source: MsiInstaller)(User: VIRTUALXP-62006)
Description: Product: Setup -- Error 1706.No valid source could be found for product Setup. The Windows Installer cannot continue.(NULL)(NULL)(NULL)

Error: (09/03/2012 09:50:42 PM) (Source: Application Error)(User: )
Description: avastui.exe7.0.1456.418ntdll.dll5.1.2600.605500011782

Error: (07/27/2012 08:20:40 PM) (Source: MsiInstaller)(User: VIRTUALXP-62006)
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1704.An installation for Corel PaintShop Pro X4 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?(NULL)(NULL)(NULL)


========================= Memory info: ===================================

Percentage of memory in use: 55%
Total physical RAM: 511.48 MB
Available physical RAM: 228.44 MB
Total Pagefile: 1246.86 MB
Available Pagefile: 1016.61 MB
Total Virtual: 2047.88 MB
Available Virtual: 1971 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:126.99 GB) (Free:116.55 GB) NTFS
4 Drive f: (USB20FD) (Removable) (Total:7.51 GB) (Free:7.49 GB) FAT32

========================= Users: ========================================

User accounts for \\VIRTUALXP-62006

Administrator Guest HelpAssistant
SUPPORT_388945a0 XPMUser


**** End of log ****

Edited by saw46, 03 January 2013 - 12:24 AM.


#4 janvermeer

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Posted 03 January 2013 - 05:50 AM

- Try to restart your netwerk adapter on your windows 7 pc.
- Give the router a restart.
- Try to give your netwerk adapter a static ip address, make sure you take an address different then your laptops.

#5 MDTechService

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Posted 03 January 2013 - 06:02 AM

Let's run MiniToolBox again. This time, select *only* the Installed Programs and List Devices Only Problems. Copy and paste the results into your next post.
If I am helping you and I haven't replied to your thread in 3 days, please PM me or bump it

Mike D, BS, A+, HPSP, MCTS
I <3 Linux
The Airline Open source airline simulation game
Check the power cable to the wall first!

#6 saw46

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Posted 03 January 2013 - 01:22 PM

Thank you for your help. Attaching the results. I am sending this from the virtual XP of my Win 7 system. The internet works from this side.


MiniToolBox by Farbar Version: 25-11-2012
Ran by XPMUser (administrator) on 03-01-2013 at 12:55:13
Running from "C:\Documents and Settings\XPMUser\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

=========================== Installed Programs ============================

ABBYY FineReader 5.0 Sprint (Version: 5.0.0.3412)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.135)
Adobe Reader 9.5.2 (Version: 9.5.2)
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
Audible Download Manager (Version: 6.6.0.15)
AudibleManager (Version: 1309592.1443704.1310188.2089871648)
avast! Free Antivirus (Version: 7.0.1474.0)
Bonjour (Version: 3.0.0.10)
EPSON Artisan 810 Series Printer Uninstall
EPSON Copy Utility
Epson Event Manager (Version: 2.30.01)
Epson FAX Utility (Version: 1.00.01)
Epson PC-FAX Driver
EPSON PERF 3170Guide
EPSON Photo Print
Epson Print CD (Version: 2.00.00)
EPSON Scan
EPSON Smart Panel
EpsonNet Print (Version: 2.4i)
EpsonNet Setup (Version: 3.1c)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.111)
iTunes (Version: 10.7.0.21)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Presto! BizCard 4.0 Component for Windows CE
Presto! BizCard 4.1 Eng
ScanToWeb
SpywareBlaster 4.6 (Version: 4.6.0)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Virtual PC Integration Components (Version: 14.1.7600.16403)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)

========================= Devices: ================================


**** End of log ****

#7 saw46

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Posted 03 January 2013 - 02:15 PM

Restarted (reset) network adaptor again. Restarter router. Still trying to figure the "static ip address to adapter" issue but attached the network configurations from both sides of the system below in case anything looks amiss.
Thanks for help.



Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\Susan>IPconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Susan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : D2-18-85-1E-EF-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1502 802.11b/g/n
Physical Address. . . . . . . . . : C0-18-85-1E-EF-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, January 03, 2013 1:24:32 PM
Lease Expires . . . . . . . . . . : Friday, January 04, 2013 1:24:31 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.220.220
208.67.222.222
209.18.47.61
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D4-BE-D9-D1-BB-78
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D9ADD3CB-25EC-46BC-BC7B-AC7887DFFC3C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{80A5A45B-AE83-4C18-A7B3-A0570CDAB8D3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:2890:25c3:3f57:fe99(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2890:25c3:3f57:fe99%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Susan>Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\XPMUser>IPconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : VirtualXP-62006
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel 21140-Based PCI Fast Ethernet
Adapter (Generic)
Physical Address. . . . . . . . . : 00-03-FF-D0-BB-78
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.103
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.220.220
208.67.222.222
209.18.47.61
Lease Obtained. . . . . . . . . . : Thursday, January 03, 2013 12:52:42
PM
Lease Expires . . . . . . . . . . : Friday, January 04, 2013 12:52:42 PM


C:\Documents and Settings\XPMUser>

#8 MDTechService

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Posted 03 January 2013 - 03:31 PM

Let's try uninstalling the "Google Update Helper" and both of the "Google Toolbar for Internet Explorers".

If you are unable to do so through control panel, let me know. Once you have uninstalled them, restart your system.
If I am helping you and I haven't replied to your thread in 3 days, please PM me or bump it

Mike D, BS, A+, HPSP, MCTS
I <3 Linux
The Airline Open source airline simulation game
Check the power cable to the wall first!

#9 saw46

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Posted 03 January 2013 - 04:17 PM

Neither Google Toolbar nor Google Update Helper appears in the Control Panel on the Win 7 side, so I'm not sure how to uninstall those. I could and did uninstall Google from the virtual XP though I did not see a toolbar helper listed there either.

I need to figure out how to transfer the Network Diagnostic Report to something I can send you.
Thanks

#10 MDTechService

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Posted 03 January 2013 - 05:06 PM

Download Revo and install it.

Start it up, click on the "Uninstaller" icon, and see if they show up in there.
If I am helping you and I haven't replied to your thread in 3 days, please PM me or bump it

Mike D, BS, A+, HPSP, MCTS
I <3 Linux
The Airline Open source airline simulation game
Check the power cable to the wall first!

#11 saw46

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Posted 03 January 2013 - 07:08 PM

No....they don't show up in uninstaller.

#12 MDTechService

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Posted 03 January 2013 - 07:11 PM

Interesting. Do you have any Google programs showing up on the system?
If I am helping you and I haven't replied to your thread in 3 days, please PM me or bump it

Mike D, BS, A+, HPSP, MCTS
I <3 Linux
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Check the power cable to the wall first!

#13 saw46

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Posted 03 January 2013 - 08:40 PM

Yes, very interestingly I have google browser on both systems showing up when you connect to the internet and though I thought that I had (I did) remove the google toolbar from the XP side,
it is actually still there above the browser but now that doesn't show up in the control panel either..

#14 MDTechService

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Posted 03 January 2013 - 08:50 PM

Tricky little bugger.

A couple things

Right click > disable the google toolbar

CTRL+Shift+Esc to open task manager

Click on the processes tab

End any "google" processes that you aren't using.

Wait about 30 seconds and see if any of them pop back up.

If they don't, exit task manager and try to open up IE.
If I am helping you and I haven't replied to your thread in 3 days, please PM me or bump it

Mike D, BS, A+, HPSP, MCTS
I <3 Linux
The Airline Open source airline simulation game
Check the power cable to the wall first!

#15 saw46

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Posted 03 January 2013 - 09:11 PM

OK..On Win 7 side,----I could find no "disable from rt clicking the google toolbar in any spot...I tryed it several times. I closed it and started Task Manager Processes AND I did finally find Google tool bar helper which I ended. It did not pop back up. I tryed to open IE and google opened. on the XP side....same thing except I did not find toolbar helper in the Task Manager processes. Thank again for not losing interest!




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