Windows 8 BAD_POOL_HEADER Error
Posted 31 December 2012 - 02:24 AM
Posted 02 January 2013 - 08:40 AM
If we could gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.
Please follow this link: BSOD Posting Instructions Windows 8 - Windows 7 - Vista.
- Follow all instructions with the exception of:
- Creating a new thread HERE and attach the file(s) after step 4
- Note: Both files of Step 1 need to be in the Documents folder.
- For a listing of free File Sharing websites see: http://technojourney.com/trending/best-alternatives-megaupload-and-filesonic-file-hosting/
- or you may use Box.com.
- Post a link to the file in your next post.
To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)
- Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.
- Click, Copy to Clipboard and paste this address into your next post.
Posted 02 January 2013 - 11:04 AM
I did install Speccy but it gave an an error called "error 126" so I couldn't manage to use the program.
And the other "jcgriff2 BSOD File Collection app" would do everything and then repeat saying "Waiting for Autoruns to complete".
Now I want to mention that after I installed the AMD Catalyst thing, with this bluescreen error, there also was a message saying "kdbsync.exe" stopeped working and I found help on the Internet to stop it... I found the kdbsync.exe and double-clicked on it and I tought it was over. The messagage stopped coming but the Blue Screen error would anyways come.
It seemed like the error was about these "autoruns" so I opened the other "autoruns.exe" program and there were some yellow labels. And ther first one I see is AMD AVT... I clicked on Jump to Entry and saw that its code is:
"Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml"
and I tried it on CMD and I got the same message that I used to take... kdbsync.exe stopped working. Then I tried:
"C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe"
and It said things about parameters and and Show me the usage of it. Here is what it said:
Usage: kdbsync [-v] [-resync] [-dir <kdb-directory>] [-d <device>] <kdbname>
What makes me think is the Bluescreen came with the Catalyst download and "kdbsync.exe" is about Catalyst (at least AMD)
There are also a couple of other failing autoruns which I do not have an idea about and probably the endless loop in the BSOD program is because of these items.
Here is the download link for the "BSOD Program Results" with "perfmon /report Report" and more Info About my computer.
Edited by sinancem3, 02 January 2013 - 01:45 PM.
Posted 02 January 2013 - 07:40 PM
Your link from 4shared.com can't be accessed without login credentials. See if you can allow sharing.
Posted 03 January 2013 - 10:00 AM
Posted 03 January 2013 - 10:45 AM
It will take some time to look over the 50 dump files.
Posted 03 January 2013 - 12:10 PM
On quick look, many of your minidumps flag this file.
*** WARNING: Unable to verify timestamp for avgntflt.sys *** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys Probably caused by : avgntflt.sys ( avgntflt+4ccf )Probably caused by : avgntflt.sys
- (Avira Minifilter Driver is a driver file from company Avira GmbH )
avgntflt avgntflt.sys Thu Sep 13 01:47:38 2012
My initial suggestion is for you to uninstall Avira Anti-virus. Let us know how that affects your system.
- See: Avira and Windows 8 compatibility (11/2012)
I'll be back with more suggestions.
Posted 03 January 2013 - 02:48 PM
I will return with the answer as soon as possible
Posted 04 January 2013 - 01:00 PM
First, I installed ESET NOD 5 because then I wouldn't have any other anti-virus softwares. Then I went to "Programs and Features" from the Control Panel and tried to uninstall the program. Then it started and the BAD_POOL_HEADER came. I first tought it was a coincidence because the computer was turned on for a while for the BAD_POOL_HEADER to occur. So I started the computer and tried to uninstall the program again and there I was grinning at a bluescreen. I will now try to delete the software from the "Program Files" and will post the results later since the BAD_POOL_HEADER takes some time to occur!
Posted 04 January 2013 - 01:36 PM
Avira Anti-Virus is uninstallable...
If I try it from Programs and Features it just gives me a BAD_POOL_HEADER.
And it can not be deleted manually from Program Files... It asks permission from Administrator and normally I just say Yes but this time there are no "Yes" there is "Retry", "Skip" or "Cancel". So I entered the Administrator account by activating it from CMD and I can't delete it from the Administrator account too!
I also tried to delete it by CMD:
del "C:\Program Files (x86)\Avira\*.*"
And it asks me Y/N I type Y and enter and nothing happens. Just a blank line and the pause command...
I am stuck here and also thanks alot for spotting the problem since it is a very important part in solving it
Edited by sinancem3, 04 January 2013 - 01:36 PM.
Posted 04 January 2013 - 07:01 PM
Here is a page of anti-virus removal tools. Give the Avira removal tool a try.
- A/V removal tools: http://kb.eset.com/esetkb/index?page=content&id=SOLN146
Windows 8 has MS Windows Defender built in, which is a combination of Microsoft Security Essentials (MSE) and Windows Defender of Windows 7. That with the free Malwarebytes Anti-malware as an on-demand scanner should provide good protection. If you install the free Malwarebytes, uncheck the offer for a trial of the Pro version.
Posted 05 January 2013 - 10:36 AM
Posted 05 January 2013 - 12:18 PM
Can I assume that you now have both Eset Nod 5 antivirus and Avira antivirus installed? If that's the case, it isn't going to help with system stability. Can you uninstall Nod 5 for the time being? You can reinstall it after Avira has been removed.
Read this post: http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/badpoolheader-after-trying-to-uninstall-avira/b9e3875f-dbe1-49c4-bb77-24b513a67037.
- Arrow down to Snakiest replied on October 31, 2012. His first post.
- Try running the setup.exe from within the Avira folder from Safe Mode to uninstall the software.
- See: How to boot into Safe Mode in Windows 8.
Posted 05 January 2013 - 01:04 PM
Server Error in '/' Application.
The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.
Requested URL: /en-us/windows/forum/windows_8-performance/badpoolheader-after-trying-to-uninstall-avira/b9e3875f-dbe1-49c4-bb77-24b513a67037.
But I understood what you ment, I will do it ASAP and will send you the results!
Posted 07 January 2013 - 02:40 PM
Thanks For All The Help!
Edited by sinancem3, 08 January 2013 - 06:11 AM.
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