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Laptop takes forever to load


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6 replies to this topic

#1 TinaMW

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Posted 29 December 2012 - 03:06 PM

Two days ago my computer suddenly started taking forever to load. I haven't had this issue prior to 2 days ago. I have run a virus scan and checked to see if it needs to be defragged but everything is good. Once it loads, it seems to be fine. Please Help!

Thank you!

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#2 hamluis

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Posted 30 December 2012 - 11:13 AM

Any onscreen error messages in the last two days?

Slow Computer-browser Check Here First; It May Not Be Malware - http://www.bleepingcomputer.com/forums/topic87058.html

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#3 Allan

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Posted 30 December 2012 - 11:15 AM

1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

2) At exactly what point does the boot process stall?

3) How fast does it boot to safe mode?

#4 TinaMW

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Posted 31 December 2012 - 09:06 PM

hamluis...

no onscreen messages in the last two days.

#5 TinaMW

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Posted 31 December 2012 - 09:08 PM

Allan,

1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

There is nothing new or different... that is what is so troubling about it.

2) At exactly what point does the boot process stall?

It gets to the black screen with the Windows symbol on it and sits there for nearly 5 minutes

3) How fast does it boot to safe mode?

In safe mode, it loads pretty close to normal

#6 noknojon

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Posted 31 December 2012 - 09:11 PM

Hi -
When you go - Start > Programs > Find "Start Up", what programs are listed there ??

Thank You -



#7 Allan

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Posted 01 January 2013 - 08:54 AM

Since it starts normally in safe mode it's possible that something loading with Windows is causing the problem (possibly a driver or a service). Let's try a selective startup and find out:

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.




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