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How Do I Delete Files When I'm In Safe Mode?


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5 replies to this topic

#1 Throttled

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Posted 26 March 2006 - 10:04 PM

I can get in but I need to delete 3 files and 1 folder. Any help would be appreciated.

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#2 Scarlett

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Posted 26 March 2006 - 11:06 PM

Hello Throttled

Please give more details, to help those that wish to help you. :thumbsup:
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#3 Nat Sci

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Posted 26 March 2006 - 11:23 PM

Yeah more info would help such as uninstall the files or delete with recycle bin.
Legend has it that... If you put an AOL disc the opposite way and play it you can hear devilish music... Even worse if you put it the right way... IT INSTALLS AOL!
Click here 3 times for $100,000<--- I mean .00001 dollars.

#4 Throttled

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Posted 26 March 2006 - 11:25 PM

I was instructed to delete 3 files from an admin but I don't know how. I can get into safe mode but don't know where to go to delete these files and folder.

Files are:

C:\win.com.exe
C:\TEMP\salmau.dat
C:\WINDOWS\SYSTEM32\mcc.exe

folder is:

C:\PROGRAM FILES\SearchRelevant

thanks.

#5 Throttled

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Posted 26 March 2006 - 11:34 PM

Maybe this will help, here is the original message.

Hi Throttled,

The second computer looks good. No malware present there.

When you say thie second computer is having the same problem, do you mean it's getting page cannot be displayed? Or is it having other problems?

Back to the original computer. Run hijackthis again and click the None of the above, just start the program. Then click the Scan button. Place checkmarks next to the following entries:

O4 - HKLM\..\Run: [Multimedia Codecs] C:\WINDOWS\system32\mcc.exe

Then click the Fix Checked button. Click Yes or OK to any confirmation messages you may get.

Configure your computer to show hidden files

Then boot your computer into safe mode.

Delete the following files:
C:\win.com.exe
C:\TEMP\salmau.dat
C:\WINDOWS\SYSTEM32\mcc.exe

And delete the following folders:
C:\PROGRAM FILES\SearchRelevant

Reboot your computer. Download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

As for the page cannot be displayed problem, can you confirm if both computers are having that problem? Also, can you tell me the make and model number of your router?

#6 Scarlett

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Posted 26 March 2006 - 11:53 PM

Hi Throttled

You have posted your question in your HJT log thread.
Here: http://www.bleepingcomputer.com/forums/ind...=0&#entry258552


There is no need for a seperate topic.
Please wait for a reply from OSC. :thumbsup:

In order to prevent confusion, this topic will now be closed.

Edited by Scarlett, 27 March 2006 - 08:58 AM.

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