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"Adapter problem, Driver not installed"


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23 replies to this topic

#1 brigg

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Posted 28 December 2012 - 10:08 AM

I get this message when I boot up. There's a red x over the whited out wireless icon in my system tray, which is for the
Intel Proset Wireless, which I don't think I have. I'm using the internet just fine.

I have a Dell 510 with XP.

Would appreciate your help getting rid of this error.

Thanks!
Brigid

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#2 dc3

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Posted 28 December 2012 - 11:01 AM

Your computer does come with the Intel Pro Wireless.

Look in the Device Manager under Network adapters, double click on the Intel Pro Wireless to see if the device is working properly.

While you are there click on the Driver tab to see what driver is being used.

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#3 brigg

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Posted 28 December 2012 - 11:39 AM

HI! Thanks for being here!

Under Device Manager, Network adapters, I have
1394 Net adapter #2
Broadcom 440x 10
Dell Wireless

No Intel anything to click on.

Any other thoughts?

Brigid

#4 dc3

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Posted 28 December 2012 - 12:04 PM

The 1394 is a firewire

The Broadcom 440x 10 is Ethernet, since you are not wireless I would guess that you are using the Ethernet to connect to cable.

Double click on the Dell Wireless and post what you find there. This is the only thing that I can see the error would be referring to.

When you double click on this a page will open which will look similar to the one below. Under the General tab you will Device Status, what does it show?

One thing you can try is to click on the Driver tab and uninstall the driver, when you restart the computer the installation wizard will install a new driver for this.

Posted Image

Edited by dc3, 28 December 2012 - 12:04 PM.

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#5 brigg

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Posted 28 December 2012 - 01:07 PM

Hi there:

I am wireless.

Ah shoot, won't let me paste the jpg.
Not sure how you guys do that.

Anyway,
Under Dell Wireless 1370 WLAN mini PCI card
device type: network adapter
manufacturer: Broadcom
location: PCI bus 2, device 3, function 0

This device is working properly

Is there any other info you can use?
What should I do now?

Thanks!
Brigid

#6 dc3

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Posted 28 December 2012 - 03:24 PM

Did you try uninstalling the driver and then restart?

When you are replying you will find Attachments in the lower left corner. Click on "Click To Attach Files", you can browse from there to pick the picture you want to post, click on it and it will load. If the file is too large you will see "upload Skipped (This flie was too big to upload)"

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#7 brigg

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Posted 28 December 2012 - 04:39 PM

I did not uninstall anything.
What would I un-install?

The error message I'm getting is that the driver is not installed.


Thanks!
Brigid

#8 noknojon

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Posted 28 December 2012 - 05:07 PM

Hello -
Just a quick add-on to dc3 helping you -

Can you see any item like dc3 has posted ?? Now can you see the the third tab that says Driver ??
This is what you need to click on -

What is listed there ??

It should list Update / Uninstall / and several other items - From here you select Uninstall, then Restart your computer.
The computer may just need this kick to recognise the driver

Thank You -
>> Ah shoot, won't let me paste the jpg. - Not sure how you guys do that. << Always use ADD REPLY, and at the bottom Right there is a point to Attach items

Thank You -

 

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#9 brigg

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Posted 28 December 2012 - 06:01 PM

I'm in XP. I right click on Computer, go to Properties, and select from there.
I dont have the same options you mention.
could you tell me how you got there?
Once I get there, what driver would I uninstall?

Thanks!!!!
Brigid

Back in a couple hours

#10 noknojon

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Posted 28 December 2012 - 11:49 PM

Hi Brigid -
Try this .. Go - Start > Control Panel > System > Hardware > Device Manager - From there you should see a list on the Left Side.

Select Network Adaptors (if there is a + sign, click on it) - This should open a display like the one shown above -

NOTE: I do not have a DELL, but 95% of XP systems are identical in this manner to show devices ....
Please tell me if you see any Red or Yellow ( ? or ! ) marks beside any item listed at all ?? This is the first step -

Write down anything that you think may be a reason for concern there and tell us

Thank You -

Thank You -

 

 - Windows 7 SP1 Home Premium Toshiba Laptop - Avant and user of Internet Explorer Browsers  - And I Use GOOGLE-

~ Remember to Press F5 as you may already have an answer waiting for you ..... If not .....The answer is always 42, or Reboot ~


#11 brigg

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Posted 29 December 2012 - 12:20 AM

Hello - results to this are identical to those I got earlier - I arrived there a little differently though.

Under Device Manager, Network adapters, I have
1394 Net adapter #2
Broadcom 440x 10
Dell Wireless

Only three. Nothing colored.

the tabs I have to choose from are
general
computer name
hardware (here I can choose from device manager, drivers (2 choices driver signing and window update), and hardware profiles
advanced
system restore
automatic updates
remote

#12 noknojon

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Posted 29 December 2012 - 12:56 AM

From these shots you can see that I have one Network Adaptor disabled - Yellow ( ! ) -
Now I double click on the one I use and get the top result -
This shot indicates where I look for drivers for that device driver (and if it is installed) -




Is this any help at all ??

Thank You -

 

 - Windows 7 SP1 Home Premium Toshiba Laptop - Avant and user of Internet Explorer Browsers  - And I Use GOOGLE-

~ Remember to Press F5 as you may already have an answer waiting for you ..... If not .....The answer is always 42, or Reboot ~


#13 brigg

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Posted 29 December 2012 - 12:56 AM

P.S. It's taking about two hours to run Panda Cloud Cleaner (in the recent past, it has taken about 7 minutes).

#14 brigg

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Posted 29 December 2012 - 01:02 AM

Thanks Aussie person.
Now I see what I couldn't see before.
When I click on one of the items in Network adapters, there's another series of tabs.
This is where dc3 was saying to click on the third tab.
Got it.
Now I just need to know which of the three items under Network Adapters does anyone want me to click on,
and then ...follow the instructions for this below I suppose. Right?

#15 noknojon

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Posted 29 December 2012 - 02:54 AM

Now in this picture (NOTE yours may not be exactly the same) we can see the options to Update / Roll back / Uninstall -
From what I have seen, dc3 wanted you to click the Uninstall tab and then Restart the computer.

Do you agree with this ??


Thank You -

 

 - Windows 7 SP1 Home Premium Toshiba Laptop - Avant and user of Internet Explorer Browsers  - And I Use GOOGLE-

~ Remember to Press F5 as you may already have an answer waiting for you ..... If not .....The answer is always 42, or Reboot ~





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