I downloaded a new edition of Realplayer the other day from Filehippo, or CNET. The player screen opens, but when I choose anything in my files to watch or listen to, the whole computer locks up. I'm speaking of files previously downloaded with realplayer ( free) . I can't get rid of the realplayer screen or anything. The only button that gets the computer to move is to close, and restart. Trying Realplayer again produces the same result. Trying to find the program has been fruitless. Realplayer or RealNetworks is not listed in programs, uninstalling, or Revo Uninstaller, or Auslogics Uninstaller. In the list of products on the left side of the screen (start menu? ) it lists RealNetworks like this:
I can open realplayer here or use the desktop icon, but still the lockup.Once it's opened, you can't minimize it in order to try something new,-- the computer has to be shutdown and restarted.
I don't want to accidently remove by videos, and/or music.
The previous edition worked fine. I didn't try to uninstall it before the new download
Windows 7, Revo, Ccleaner,AVG,Advance Systemcare pro, all windows updates,& virus updates.
Thanks for your advice.
Edited by hamluis, 20 December 2012 - 10:49 AM.
Moved from Win 7 to Audio & Video - Hamluis.