Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Upgraded to Radeon 7850


  • Please log in to reply
13 replies to this topic

#1 gienie

gienie

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:03:06 AM

Posted 11 December 2012 - 11:25 AM

I just installed a Radeon 7850 on my pc for gaming. My old card was a Nvidia ge9500. I uninstalled all the old drivers and reinstalled the avi ones and updated them. I play World of Warcraft and now I can log into game and play maybe 15 minutes and my entire computer shuts down. It reboots saying windows didn't shut down properly and I just reboot on normal start up. It runs fine except when I log into WoW. I have Win7 ultimate, Western Digital green 500gb, ASUS M5A97 motherboard, 8gb ram, 750w power supply. It seems like a setting somewhere but I have no clue. I first purchased a Nvidia ge640 and it was doing the same thing. Took it back to Tigerdirect and they told me that card wasn't good for gaming and recommended I get the Radeon, at $125. more of course, but I did are they recommended and I have the same problem. Oh and my OS is 64 bit.
Appreciate your time and hopefully will jump for joy at any information you can give me here! I am ready to chunk it all in the trash!

Thanks so much

BC AdBot (Login to Remove)

 


#2 dpunisher

dpunisher

  • BC Advisor
  • 2,234 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South TX
  • Local time:03:06 AM

Posted 11 December 2012 - 12:10 PM

What 750 watt power supply?

I am a retired Ford tech. Next to Fords, any computer is a piece of cake. (The cake, its not a lie)

3770K @4.5, Corsair H100, GTX780, 16gig Samsung, Obsidian 700 (yes there is a 700)


#3 gienie

gienie
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:03:06 AM

Posted 11 December 2012 - 12:18 PM

Model ULT LPS750 atx

#4 rotor123

rotor123

  • Moderator
  • 7,556 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:04:06 AM

Posted 11 December 2012 - 01:32 PM

Shut down as you describe is usually due to two causes. Overloaded power supply shuts down to protect itself or overheating CPU.

Have you monitored the temperature for the CPU? For example with no load speccy is showing me

CPU
Intel Core i7 930 @ 2.80GHz 50 C
Bloomfield 45nm Technology

That tells me it is time to pull the side and clean my CPU heatsink assembly. That will happen today. I just got the can. of air to do it.

Thanks to Sneakycyber for this

  • [
  • Go to Piriform's website, and click the big Posted Image button.

    Next, click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version.

    You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
  • After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
  • Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
    Posted Image

    Now, at the top, click File > Publish Snapshot

    You will see the following prompt:
    Posted Image

    Click Yes > then Copy to Clipboard

    Posted Image

    Now, once you are back in the forum topic you are posting in, click the Posted Image button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

    Congrats! You have just posted your specs!


Doing this will show temperatures for the CPU and a lot more useful information in one easy to read form.

How about doing this 10 minutes into the game and then stopping the game. You risk corrupting your windows with these shutdown events.

Good Luck
Roger

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
Forum Rules,    The BC Welcome Guide

101 @ September 17


#5 gienie

gienie
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:03:06 AM

Posted 11 December 2012 - 01:52 PM

http://speccy.piriform.com/results/Rk1ZNDcWtaPwPMYWTCKoHQC

ok this is not while playing, I just seen that on the re read..........duh! sorry, I cannot play yet as it is maintenance day!

Edited by gienie, 11 December 2012 - 02:06 PM.


#6 rotor123

rotor123

  • Moderator
  • 7,556 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:04:06 AM

Posted 11 December 2012 - 02:12 PM

I'm afraid it isn't giving a accurate temperature reading for the CPU. To be running at 10 C it would have to be in a refrigerator.

http://wiki.answers.com/Q/What_is_10_degrees_celsius_in_Fahrenheit

10C is equal to 50F


Can you see if the heatsink needs cleaning on the CPU? Those AMDs put out more heat than a Intel generally speaking.

The other thing to do is try playing with the side off and a fan blowing in to see if it could be an air flow problem in the case.

Good Luck
Roger

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
Forum Rules,    The BC Welcome Guide

101 @ September 17


#7 gienie

gienie
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:03:06 AM

Posted 11 December 2012 - 03:44 PM

I do keep my house pretty cold and have 2 fans plus 2 on new video card. Anyways this taken after 10 mins of play......and it shut down about 3mns later

http://speccy.piriform.com/results/X4EZ78Q1h2Jhdy0ygFqRqes

I am on crutches, will have to have hubby ck inside when he gets home, the side is off already from installing the vid card but i can see all of everything and not sure what a heat sink is, lol. thanks

#8 rotor123

rotor123

  • Moderator
  • 7,556 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:04:06 AM

Posted 11 December 2012 - 04:13 PM

That is some change of temperature. However if you Google using these two words amd heatsink You will see what a heatsink looks like. If the heat sink is clean then It could be a bad power supply or something else. We always check the easy things first.

Roger

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
Forum Rules,    The BC Welcome Guide

101 @ September 17


#9 gienie

gienie
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:03:06 AM

Posted 11 December 2012 - 04:40 PM

Ok Roger will do. Hope its not the power supply, just replaced it couple of months ago!

Thanks again

#10 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,160 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:06:06 PM

Posted 11 December 2012 - 05:03 PM

So without a graphics card, your system works fine?

>Michael ~ Got my Katy Perry Australian concert ticket :3 
System1: CPU- AMD Phenom II X6 1090T Black Edition, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws X F3-12800CL9D-8GBXL 8GB Kit(4Gx2) DDR3 1600MHz, SSD/HDD- 2x Intel 520 Series 120GB RAID-0/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x Asus HD6950 1GB Crossfire , Motherboard- Gigabyte 990FXA-D3, Case- Coolermaster HAF 932, PSU- Corsair CS-750M, Soundcard- Realtek High Definition Audio, OS- Windows 8.1 Pro 64-Bit
Games: APB: Reloaded, Hours played: 2300+  System2: Mid-2010 Macbook Pro 15inch   OFw63FY.png


#11 gienie

gienie
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:03:06 AM

Posted 12 December 2012 - 02:51 PM

No still have the graphic card installed. And it works just fine until boot up World of Warcraft and log in. And it runs about 15 mins and pc shuts down.

#12 coxchris

coxchris

  • Members
  • 1,034 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Stevinson CA
  • Local time:01:06 AM

Posted 13 December 2012 - 02:45 PM

download HwMonitor see if you can get a more of a temperature http://www.cpuid.com/softwares/hwmonitor.html

Have you tried to reset your folders, Delete the folders: WTF and Cache and Interface folders. Copy the current Interface folder to another directory and wow will recreate the folders you can replace the interface folder after you can play for more than 15 minutes.

Have you try to recreate the problem on other games so that we can isolate that this is a wow issue.

AA in Computer Networking Technology
Studying BS in Information Technology (general) at Western Governors University
Comptia A+, N+,S+ Project+

CIW Web Design Specialist, JavaScript Specialist,  Database Design Specialist 

 


#13 gienie

gienie
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:03:06 AM

Posted 14 December 2012 - 11:52 AM

Thank you CoxChris...I had deleted the folders you mentioned in WoW and that is what lead to finding my vid card was going out. I followed your link and got several things I didn't want, even after I unchecked them, such as AOL toolbar, but no HWMonitor shortcut. I am sure its here somewhere but I cannot find it. Leary about trying to re install as I don't want the other items. My hubby did a thorough cleaning of my cpu and put new grease on it, there wasn't any he said. I know it has a more specific name but looked like grease to me! It's been 2 days and so far so good. I will post again in a few days. Thanks all of you, you guys rock! oops and girls!

#14 rotor123

rotor123

  • Moderator
  • 7,556 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:04:06 AM

Posted 14 December 2012 - 01:09 PM

No Thermal compound will definitely cause that problem. I am just surprised it took that long and playing the game. Normally much less time that 15 Minutes.

Thanks for posting your results / Solution.
Roger

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
Forum Rules,    The BC Welcome Guide

101 @ September 17





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users