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HijackThis Log: Please help diagnose


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19 replies to this topic

#1 NotAnEmoGirl

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Posted 05 December 2012 - 05:28 PM

My inspiron mini is slow as hell, turning it on takes forever, theres a ton of programs that start up at the beginning, and if you open the processes list it's kinda crazy, tons of stuff running sucking up dat dere CPU. If you stop the processes they just start up again, and avg and other spyware/antiviruses find some stuff but they jsut come back again.


i ran hijackThis, and here's the log. wut do?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:10:54 PM, on 12/5/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesService32.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesApp32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\PersistenceThread.exe
C:\Program Files\Battery Meter\BTMeter.exe
C:\Program Files\WSED\WSED.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\Media Experience\PCMAgent.exe
C:\Program Files\Dell\Media Experience\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe
C:\Documents and Settings\All Users\Application Data\Search Protection\SearchProtection.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Media Player\setup_wm.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Documents and Settings\Jessica\My Documents\Downloads\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USCON/1
R3 - URLSearchHook: Ad-Aware Security Add-on - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Ad-Aware Security Add-on - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll
O3 - Toolbar: Ad-Aware Security Add-on - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dll
O4 - HKLM\..\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PersistenceThread] C:\WINDOWS\system32\PersistenceThread.exe
O4 - HKLM\..\Run: [BTMeter] C:\Program Files\Battery Meter\BTMeter.exe
O4 - HKLM\..\Run: [WSED] C:\Program Files\WSED\WSED.exe
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe" /mode2
O4 - HKLM\..\Run: [PCMAgent] "C:\Program Files\Dell\Media Experience\PCMAgent.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Dell\Media Experience\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"
O4 - HKLM\..\Run: [ROC_roc_ssl_v12] "C:\Program Files\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12
O4 - HKLM\..\Run: [Ad-Aware Browsing Protection] "C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe"
O4 - HKLM\..\Run: [SearchProtection] C:\Documents and Settings\All Users\Application Data\Search Protection\_run.bat
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\13.2.0\ViProtocol.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\615\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\615\g2aservice.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: AVG PC TuneUp Service (TuneUp.UtilitiesSvc) - AVG - C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesService32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: vToolbarUpdater13.2.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe

--
End of file - 11566 bytes

BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
  • Location:Puerto rico
  • Local time:01:44 PM

Posted 05 December 2012 - 08:26 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 NotAnEmoGirl

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Posted 07 December 2012 - 03:33 PM

Hey Gringo thank you for the quick reply! I need to pick the laptop up from my brothers place, which I'll either be doing tonight or tomorrow, once I have it I'll do everything you listed and report back!

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 07 December 2012 - 08:19 PM

I will be on all night tonight



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 NotAnEmoGirl

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Posted 08 December 2012 - 09:01 PM

here's security check brah:

Results of screen317's Security Check version 0.99.56
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG 2013
AVG PC TuneUp
AVG Security Toolbar
AVG 2013
AVG PC TuneUp
AVG PC TuneUp Language Pack (en-US)
McAfee Security Scan Plus
`````````Anti-malware/Other Utilities Check:`````````
Ad-Aware
AVG PC TuneUp
AVG PC TuneUp Language Pack (en-US)
CCleaner
Java™ 6 Update 11
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 11.5.502.110
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox 16.0.2 Firefox out of Date!
````````Process Check: objlist.exe by Laurent````````
Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe
AVG avgwdsvc.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 10%
````````````````````End of Log``````````````````````

here's adaware:

# AdwCleaner v2.011 - Logfile created 12/08/2012 at 20:14:35
# Updated 02/12/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Jessica - TOPH
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Jessica\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : Viewpoint Manager Service

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files\Common Files\AVG Secure Search
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml
Folder Deleted : C:\Documents and Settings\All Users\Application Data\AVG Secure Search
Folder Deleted : C:\Documents and Settings\All Users\Application Data\blekko toolbars
Folder Deleted : C:\Documents and Settings\All Users\Application Data\search protection
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\Jessica\Application Data\AVG Secure Search
Folder Deleted : C:\Documents and Settings\Jessica\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\Jessica\Local Settings\Application Data\AVG Secure Search
Folder Deleted : C:\Program Files\AVG Secure Search
Folder Deleted : C:\Program Files\Viewpoint

***** [Registry] *****

Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.2 (en-US)

Profile name : default
File : C:\Documents and Settings\Jessica\Application Data\Mozilla\Firefox\Profiles\jbcd81xt.default\prefs.js

Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Deleted : user_pref("browser.search.selectedEngine", "blekko");
Deleted : user_pref("extensions.aniweather.timeShifted", 599932);
Deleted : user_pref("keyword.URL", "hxxp://isearch.avg.com/search?cid={66DE4697-352D-447B-84A3-97B87ECDDBD2}&m[...]

Profile name : default
File : C:\Documents and Settings\Friend\Application Data\Mozilla\Firefox\Profiles\p4okrmtk.default\prefs.js

Deleted : user_pref("browser.search.selectedEngine", "blekko");

*************************

AdwCleaner[S1].txt - [6392 octets] - [08/12/2012 20:14:35]

########## EOF - C:\AdwCleaner[S1].txt - [6452 octets] ##########

here's rogue killer:

RogueKiller V8.3.2 [Dec 7 2012] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Jessica [Admin rights]
Mode : Remove -- Date : 12/08/2012 20:56:01

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[RUN][SUSP PATH] HKLM\[...]\Run : SearchProtection (C:\Documents and Settings\All Users\Application Data\Search Protection\_run.bat) -> DELETED
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[19] : NtAssignProcessToJobObject @ 0x805D66D0 -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF603D0DA)
SSDT[37] : NtCreateFile @ 0x805790A2 -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF603DCA6)
SSDT[53] : NtCreateThread @ 0x805D1068 -> HOOKED (\??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\43926\RapportCerberus32_43926.sys @ 0xF61DC670)
SSDT[62] : NtDeleteFile @ 0x80576C4A -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF603DEB8)
SSDT[63] : NtDeleteKey @ 0x806245C2 -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF6041714)
SSDT[65] : NtDeleteValueKey @ 0x80624792 -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF6041756)
SSDT[98] : NtLoadKey @ 0x8062634A -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF60418FA)
SSDT[116] : NtOpenFile @ 0x8057A1A0 -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF603DDCA)
SSDT[128] : NtOpenThread @ 0x805CB712 -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF603D482)
SSDT[137] : NtProtectVirtualMemory @ 0x805B8452 -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF603D5C2)
SSDT[177] : NtQueryValueKey @ 0x8062234A -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF604185E)
SSDT[192] : NtRenameKey @ 0x80623B48 -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF60417A8)
SSDT[193] : NtReplaceKey @ 0x806261FA -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF60417EA)
SSDT[204] : NtRestoreKey @ 0x80625B06 -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF6041824)
SSDT[213] : NtSetContextThread @ 0x805D2C4A -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF603D068)
SSDT[224] : NtSetInformationFile @ 0x8057B02E -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF603DF6A)
SSDT[247] : NtSetValueKey @ 0x80622698 -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF604169C)
S_SSDT[7] : NtGdiAlphaBlend -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF6044128)
S_SSDT[13] : NtGdiBitBlt -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF6043F56)
S_SSDT[191] : NtGdiGetPixel -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF6043FAC)
S_SSDT[227] : NtGdiMaskBlt -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF604404A)
S_SSDT[237] : NtGdiPlgBlt -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF60440A0)
S_SSDT[292] : NtGdiStretchBlt -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF6043FE8)
S_SSDT[298] : NtGdiTransparentBlt -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF60440E4)
S_SSDT[378] : NtUserFindWindowEx -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF603E3FC)
S_SSDT[477] : NtUserPrintWindow -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF604416C)
S_SSDT[483] : NtUserQueryWindow -> HOOKED (\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys @ 0xF603E366)

¤¤¤ HOSTS File: ¤¤¤
--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD1600BEVT-75ZCT2 +++++
--- User ---
[MBR] 6721ece7c26030dafc9a7f76237b8ce2
[BSP] 57ebeff2313f991a6fe753b171cc7198 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 152586 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_12082012_02d2056.txt >>
RKreport[1]_S_12082012_02d2044.txt ; RKreport[2]_D_12082012_02d2056.txt

#6 NotAnEmoGirl

NotAnEmoGirl
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Posted 08 December 2012 - 09:03 PM

I should be replying faster now, the laptop is my brother's wife, but I just picked it up so I have it at my place to work on as updates come. thanks gringo!

#7 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 December 2012 - 09:54 PM

Hello

I am not going to be around much tonight - in and out anyway

tomarrow I will be around all night

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 NotAnEmoGirl

NotAnEmoGirl
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  • Local time:12:44 PM

Posted 09 December 2012 - 06:27 PM

Hi Gringo; when I first ran ComboFix I had followed the instructions for disabling avg and other antivirus software, but when the computer restarded those programs popped up with scanners, etc. and no log appeared for combofix.

I uninstalled those programs and ran combofix again, here's the log:

ComboFix 12-12-07.01 - Jessica 12/09/2012 12:41:52.2.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.297 [GMT -5:00]
Running from: c:\documents and settings\Jessica\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\TEMP\SBS_LIBNSIS_TEMP_20121108232823.062_ 21
.
---- Previous Run -------
.
c:\documents and settings\Administrator\GoToAssistDownloadHelper.exe
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\All Users\Application Data\TEMP\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\PostBuild.exe
c:\documents and settings\All Users\Application Data\TEMP\{5DB1DF0C-AABC-4362-8A6D-CEFDFB036E41}\PostBuild.exe
c:\documents and settings\All Users\Application Data\TEMP\{CBC1172F-1253-4844-A50C-B8C9981FE962}\PostBuild.exe
c:\documents and settings\Jessica\GoToAssistDownloadHelper.exe
c:\program files\Program Files
c:\program files\Program Files\Common Files\Adobe\Color\ACE1Cache.lst
c:\program files\Program Files\Common Files\Adobe\TypeSpt\AdobeFnt.lst
c:\program files\Program Files\Common Files\Adobe\Workflow\Options.txt
c:\windows\system32\Cache
c:\windows\system32\Cache\2009f86ce534df89.fb
c:\windows\system32\Cache\272512937d9e61a4.fb
c:\windows\system32\Cache\287204568329e189.fb
c:\windows\system32\Cache\28bc8f716fd76a47.fb
c:\windows\system32\Cache\31a0997e9a5b5eb3.fb
c:\windows\system32\Cache\32c84fe32bb74d60.fb
c:\windows\system32\Cache\3917078cb68ec657.fb
c:\windows\system32\Cache\590ba23ce359fd0c.fb
c:\windows\system32\Cache\610289e025a3ee9a.fb
c:\windows\system32\Cache\651c5d3cdbfb8bd1.fb
c:\windows\system32\Cache\6c59ac5e7e7a3ad0.fb
c:\windows\system32\Cache\6d03dad1035885d3.fb
c:\windows\system32\Cache\a8556537add6dfc5.fb
c:\windows\system32\Cache\ad10a52aff5e038d.fb
c:\windows\system32\Cache\c1fa887b03019701.fb
c:\windows\system32\Cache\c4d28dca2e7648be.fb
c:\windows\system32\Cache\d201ef9910cd39de.fb
c:\windows\system32\Cache\d2e94710a5708128.fb
c:\windows\system32\Cache\d79b9dfe81484ec4.fb
c:\windows\system32\Cache\f998975c9cc711ee.fb
c:\windows\system32\URTTemp
c:\windows\system32\URTTemp\fusion.dll
c:\windows\system32\URTTemp\mscoree.dll
c:\windows\system32\URTTemp\mscoree.dll.local
c:\windows\system32\URTTemp\mscorsn.dll
c:\windows\system32\URTTemp\mscorwks.dll
c:\windows\system32\URTTemp\msvcr71.dll
c:\windows\system32\URTTemp\regtlib.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-11-09 to 2012-12-09 )))))))))))))))))))))))))))))))
.
.
2012-12-09 17:32 . 2012-12-09 17:32 8537680 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\BingBar\BBSvc\7.1.391.0oemBingBarSetup-Partner.EXE
2012-11-30 14:53 . 2012-11-30 14:53 -------- d-----w- c:\documents and settings\Jessica\Local Settings\Application Data\adawarebp
2012-11-30 04:10 . 2012-11-30 04:10 -------- d-----w- c:\documents and settings\Jessica\Application Data\blekko
2012-11-30 04:07 . 2012-11-30 04:07 -------- d-----w- c:\documents and settings\Jessica\Local Settings\Application Data\Downloaded Installations
2012-11-30 04:06 . 2012-11-30 04:11 44424 ----a-w- c:\windows\system32\sbbd.exe
2012-11-30 04:06 . 2012-11-30 04:11 13560 ----a-w- c:\windows\system32\drivers\gfibto.sys
2012-11-30 04:05 . 2012-12-05 21:46 -------- d-----w- c:\documents and settings\All Users\Application Data\Ad-Aware Browsing Protection
2012-11-30 04:01 . 2012-11-30 04:01 -------- d-----w- c:\documents and settings\Jessica\Application Data\LavasoftStatistics
2012-11-30 03:59 . 2012-11-30 04:00 -------- d-----w- c:\documents and settings\Jessica\Application Data\Ad-Aware Antivirus
2012-11-30 03:04 . 2012-11-30 03:04 -------- d-----w- c:\documents and settings\LocalService\Application Data\AVG
2012-11-27 02:59 . 2012-11-27 02:59 -------- d-----w- c:\documents and settings\Jessica\Application Data\AVG
2012-11-27 02:56 . 2012-11-27 03:01 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG
2012-11-27 02:54 . 2012-11-27 02:54 -------- d-sh--w- c:\documents and settings\All Users\Application Data\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
2012-11-27 02:25 . 2012-11-27 02:25 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\AVG2013
2012-11-27 02:25 . 2012-11-27 02:25 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Avg2013
2012-11-27 02:23 . 2012-11-27 02:23 -------- d-----w- c:\documents and settings\Jessica\Application Data\TuneUp Software
2012-11-27 02:22 . 2012-11-27 02:21 26984 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2012-11-27 02:22 . 2012-12-09 01:35 -------- d-----w- c:\program files\Common Files\AVG Secure Search
2012-11-27 02:19 . 2012-12-09 17:31 -------- d-----w- C:\$AVG
2012-11-27 02:14 . 2012-11-27 02:14 -------- d--h--w- c:\documents and settings\All Users\Application Data\Common Files
2012-11-27 02:14 . 2012-11-27 02:14 -------- d-----w- c:\documents and settings\Jessica\Local Settings\Application Data\MFAData
2012-11-27 02:14 . 2012-11-27 02:14 -------- d-----w- c:\documents and settings\Jessica\Local Settings\Application Data\Avg2013
2012-11-27 02:14 . 2012-12-09 17:32 -------- d-----w- c:\documents and settings\All Users\Application Data\MFAData
2012-11-27 00:19 . 2012-11-27 00:19 -------- d-sh--w- c:\documents and settings\Jessica\IECompatCache
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-11-09 02:03 . 2012-04-03 23:53 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-11-09 02:03 . 2011-05-28 02:35 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-11-07 21:29 . 2012-11-07 21:29 65848 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2012-10-22 08:43 . 2008-04-25 20:33 1875328 ----a-w- c:\windows\system32\win32k.sys
2012-10-02 18:04 . 2008-04-25 20:33 58368 ----a-w- c:\windows\system32\synceng.dll
2012-10-27 01:15 . 2012-10-27 01:14 261600 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ETDWare"="c:\program files\Elantech\ETDCtrl.exe" [2009-04-06 418816]
"RTHDCPL"="RTHDCPL.EXE" [2009-03-18 17529856]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-12-24 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-12-24 354840]
"PersistenceThread"="c:\windows\system32\PersistenceThread.exe" [2008-12-24 92696]
"BTMeter"="c:\program files\Battery Meter\BTMeter.exe" [2008-11-05 623912]
"WSED"="c:\program files\WSED\WSED.exe" [2008-12-29 247080]
"Dell Webcam Central"="c:\program files\Dell Webcam\Dell Webcam Central\WebcamDell.exe" [2008-11-11 442536]
"PCMAgent"="c:\program files\Dell\Media Experience\PCMAgent.exe" [2008-12-11 148776]
"CLMLServer"="c:\program files\Dell\Media Experience\Kernel\CLML\CLMLSvc.exe" [2008-12-11 202024]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-01-30 206064]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-02-05 128232]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd.exe" [2003-06-25 49152]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-06-26 212992]
.
c:\documents and settings\Administrator\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-27 1316192]
.
c:\documents and settings\Friend\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-27 1316192]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]
.
c:\documents and settings\Default User\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-27 1316192]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2011-08-30 13:20 13672 ----a-w- c:\program files\Citrix\GoToAssist\615\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"Aim6"=
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
"PlayMovie"="c:\program files\Dell\PlayMovie\PMVService.exe"
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" -atboottime
"iTunesHelper"="c:\program files\Itunes\iTunesHelper.exe"
"DXDllRegExe"=dxdllreg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Dell Video Chat\\DellVideoChat.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfcCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=
"c:\\Program Files\\Itunes\\iTunes.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Microsoft Office\\Live Meeting 8\\Console\\PWConsole.exe"=
.
R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [5/13/2009 5:43 AM 14248]
R0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [11/29/2012 11:06 PM 13560]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [6/22/2009 10:11 AM 64288]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [11/7/2012 4:29 PM 65848]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [11/26/2012 9:22 PM 26984]
R1 RapportCerberus_43926;RapportCerberus_43926;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\43926\RapportCerberus32_43926.sys [10/30/2012 9:18 PM 272216]
R1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [11/7/2012 4:29 PM 71480]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [11/7/2012 4:29 PM 166840]
R2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [12/18/2008 1:05 PM 155648]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [11/7/2012 4:29 PM 976728]
R2 vToolbarUpdater13.2.0;vToolbarUpdater13.2.0;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe [11/26/2012 9:22 PM 711112]
R3 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [6/11/2012 4:22 PM 240208]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [5/13/2009 5:51 AM 135936]
R3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\drivers\ETD.sys [5/13/2009 8:21 AM 129024]
R3 igd;igd;c:\windows\system32\drivers\igxpmp32.sys [5/13/2009 8:21 AM 5088416]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [5/13/2009 8:21 AM 110080]
R3 OA012Afx;Provides a software interface to control audio effects of OA012 camera.;c:\windows\system32\drivers\OA012Afx.sys [5/13/2009 8:21 AM 148056]
R3 OA012Ufd;Creative Camera OA012 Upper Filter Driver;c:\windows\system32\drivers\OA012Ufd.sys [5/13/2009 8:21 AM 133472]
R3 OA012Vid;Creative Camera OA012 Function Driver;c:\windows\system32\drivers\OA012Vid.sys [5/13/2009 8:21 AM 271328]
R3 RapportIaso;RapportIaso;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso.sys [8/21/2012 5:46 AM 21520]
R3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RTS5121.sys [5/13/2009 8:20 AM 157696]
S2 BBSvc;BingBar Service;c:\program files\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [6/11/2012 4:22 PM 193616]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [5/13/2009 8:20 AM 1684736]
S3 ATICDSDr;ATICDSDr;c:\ati\Support\9_3_xp32_dd_ccc_wdm_enu\Driver\BIN\atiicdxx.sys [2/25/2009 4:04 PM 6144]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - BBSVC
*NewlyCreated* - BBUPDATE
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-09 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-03 02:03]
.
2012-11-24 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\documents and settings\Jessica\Application Data\Mozilla\Firefox\Profiles\jbcd81xt.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: 2012-11-29 23:05; jid1-yZwVFzbsyfMrqQ@jetpack; c:\documents and settings\Jessica\Application Data\Mozilla\Firefox\Profiles\jbcd81xt.default\extensions\jid1-yZwVFzbsyfMrqQ@jetpack
FF - ExtSQL: 2012-11-29 23:10; {87934c42-161d-45bc-8cef-ef18abe2a30c}; c:\documents and settings\Jessica\Application Data\Mozilla\Firefox\Profiles\jbcd81xt.default\extensions\{87934c42-161d-45bc-8cef-ef18abe2a30c}
FF - ExtSQL: !HIDDEN! 2009-09-02 23:47; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-vProt - c:\program files\AVG Secure Search\vprot.exe
HKLM-Run-ROC_roc_ssl_v12 - c:\program files\AVG Secure Search\ROC_roc_ssl_v12.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-12-09 18:01
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
.
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\sl-si\appmanifest.xml 556 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\sl-si\locStrings.js 226 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\sr-cyrl-cs\appmanifest.xml 561 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\sr-cyrl-cs\locStrings.js 279 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\sr-latn-cs\appmanifest.xml 561 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\sr-latn-cs\locStrings.js 229 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\sv-se\appmanifest.xml 556 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\sv-se\locStrings.js 239 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\th-th\appmanifest.xml 556 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\th-th\locStrings.js 324 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\tr-tr\appmanifest.xml 556 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\tr-tr\locStrings.js 229 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\uk-ua\appmanifest.xml 556 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\uk-ua\locStrings.js 293 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\vi-vn\appmanifest.xml 556 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\vi-vn\locStrings.js 269 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\zh-cn\appmanifest.xml 568 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\zh-cn\locStrings.js 219 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\zh-cn\Settings.js 4947 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\zh-hk\appmanifest.xml 556 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\zh-hk\locStrings.js 213 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\zh-tw\appmanifest.xml 556 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\0DE1D7AEA1B64232BFBDD8E953F5A3E4\MDDCJewel\7.1.391\loc\zh-tw\locStrings.js 213 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\IXP000.TMP\BBSetup.exe 183880 bytes executable
c:\docume~1\Jessica\LOCALS~1\Temp\IXP000.TMP\BBSetupConfig.xml 2977 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\IXP000.TMP\BingBar.msi 475136 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\IXP000.TMP\BingBarPartnerConfig.cab 273959 bytes
c:\docume~1\Jessica\LOCALS~1\Temp\IXP000.TMP\PD.cab
c:\docume~1\Jessica\LOCALS~1\Temp\IXP000.TMP\PF.cab
.
scan completed successfully
hidden files: 29
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(544)
c:\program files\Citrix\GoToAssist\615\G2AWinLogon.dll
.
- - - - - - - > 'explorer.exe'(692)
c:\windows\system32\WININET.dll
c:\program files\Elantech\ETDApix.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\SearchIndexer.exe
c:\windows\system32\msiexec.exe
c:\windows\RTHDCPL.EXE
c:\windows\system32\igfxsrvc.exe
.
**************************************************************************
.
Completion time: 2012-12-09 18:09:23 - machine was rebooted
ComboFix-quarantined-files.txt 2012-12-09 23:09
.
Pre-Run: 15,352,680,448 bytes free
Post-Run: 15,470,194,688 bytes free
.
- - End Of File - - DB5069FE9C2665FCDF060FEEED0DA1D2






The computer seems to be running much better now; the CPU stays at a normal level, and doesn't seem to be as slow as before. Since I'm not the regular user I'll have to return the computer to my brother's wife and see if it's back to how it used to be, but I'll keep checking this thread in case the log revealed anything of note.

Thank you for your helP!

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,172 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:44 PM

Posted 09 December 2012 - 11:26 PM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 NotAnEmoGirl

NotAnEmoGirl
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:12:44 PM

Posted 11 December 2012 - 02:33 AM

Hey Gringo, here's the new log, the computer seems to be running smoothly!

ComboFix 12-12-07.01 - Jessica 12/10/2012 23:56:38.3.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.262 [GMT -5:00]
Running from: c:\documents and settings\Jessica\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Jessica\Desktop\CFScript.txt
.
.
((((((((((((((((((((((((( Files Created from 2012-11-11 to 2012-12-11 )))))))))))))))))))))))))))))))
.
.
2012-12-09 17:32 . 2012-12-09 17:32 8537680 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\BingBar\BBSvc\7.1.391.0oemBingBarSetup-Partner.EXE
2012-11-30 14:53 . 2012-11-30 14:53 -------- d-----w- c:\documents and settings\Jessica\Local Settings\Application Data\adawarebp
2012-11-30 04:10 . 2012-11-30 04:10 -------- d-----w- c:\documents and settings\Jessica\Application Data\blekko
2012-11-30 04:07 . 2012-11-30 04:07 -------- d-----w- c:\documents and settings\Jessica\Local Settings\Application Data\Downloaded Installations
2012-11-30 04:06 . 2012-11-30 04:11 44424 ----a-w- c:\windows\system32\sbbd.exe
2012-11-30 04:06 . 2012-11-30 04:11 13560 ----a-w- c:\windows\system32\drivers\gfibto.sys
2012-11-30 04:05 . 2012-12-05 21:46 -------- d-----w- c:\documents and settings\All Users\Application Data\Ad-Aware Browsing Protection
2012-11-30 04:01 . 2012-11-30 04:01 -------- d-----w- c:\documents and settings\Jessica\Application Data\LavasoftStatistics
2012-11-30 03:59 . 2012-11-30 04:00 -------- d-----w- c:\documents and settings\Jessica\Application Data\Ad-Aware Antivirus
2012-11-30 03:04 . 2012-11-30 03:04 -------- d-----w- c:\documents and settings\LocalService\Application Data\AVG
2012-11-27 02:59 . 2012-11-27 02:59 -------- d-----w- c:\documents and settings\Jessica\Application Data\AVG
2012-11-27 02:56 . 2012-11-27 03:01 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG
2012-11-27 02:54 . 2012-11-27 02:54 -------- d-sh--w- c:\documents and settings\All Users\Application Data\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
2012-11-27 02:25 . 2012-11-27 02:25 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\AVG2013
2012-11-27 02:25 . 2012-11-27 02:25 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Avg2013
2012-11-27 02:23 . 2012-11-27 02:23 -------- d-----w- c:\documents and settings\Jessica\Application Data\TuneUp Software
2012-11-27 02:22 . 2012-11-27 02:21 26984 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2012-11-27 02:22 . 2012-12-09 01:35 -------- d-----w- c:\program files\Common Files\AVG Secure Search
2012-11-27 02:19 . 2012-12-09 17:31 -------- d-----w- C:\$AVG
2012-11-27 02:14 . 2012-11-27 02:14 -------- d--h--w- c:\documents and settings\All Users\Application Data\Common Files
2012-11-27 02:14 . 2012-11-27 02:14 -------- d-----w- c:\documents and settings\Jessica\Local Settings\Application Data\MFAData
2012-11-27 02:14 . 2012-11-27 02:14 -------- d-----w- c:\documents and settings\Jessica\Local Settings\Application Data\Avg2013
2012-11-27 02:14 . 2012-12-09 17:32 -------- d-----w- c:\documents and settings\All Users\Application Data\MFAData
2012-11-27 00:19 . 2012-11-27 00:19 -------- d-sh--w- c:\documents and settings\Jessica\IECompatCache
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-11-09 02:03 . 2012-04-03 23:53 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-11-09 02:03 . 2011-05-28 02:35 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-11-07 21:29 . 2012-11-07 21:29 65848 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2012-10-22 08:43 . 2008-04-25 20:33 1875328 ----a-w- c:\windows\system32\win32k.sys
2012-10-02 18:04 . 2008-04-25 20:33 58368 ----a-w- c:\windows\system32\synceng.dll
2012-10-27 01:15 . 2012-10-27 01:14 261600 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ETDWare"="c:\program files\Elantech\ETDCtrl.exe" [2009-04-06 418816]
"RTHDCPL"="RTHDCPL.EXE" [2009-03-18 17529856]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-12-24 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-12-24 354840]
"PersistenceThread"="c:\windows\system32\PersistenceThread.exe" [2008-12-24 92696]
"BTMeter"="c:\program files\Battery Meter\BTMeter.exe" [2008-11-05 623912]
"WSED"="c:\program files\WSED\WSED.exe" [2008-12-29 247080]
"Dell Webcam Central"="c:\program files\Dell Webcam\Dell Webcam Central\WebcamDell.exe" [2008-11-11 442536]
"PCMAgent"="c:\program files\Dell\Media Experience\PCMAgent.exe" [2008-12-11 148776]
"CLMLServer"="c:\program files\Dell\Media Experience\Kernel\CLML\CLMLSvc.exe" [2008-12-11 202024]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-01-30 206064]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-02-05 128232]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd.exe" [2003-06-25 49152]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-06-26 212992]
.
c:\documents and settings\Administrator\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-27 1316192]
.
c:\documents and settings\Friend\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-27 1316192]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]
.
c:\documents and settings\Default User\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-27 1316192]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2011-08-30 13:20 13672 ----a-w- c:\program files\Citrix\GoToAssist\615\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"Aim6"=
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
"PlayMovie"="c:\program files\Dell\PlayMovie\PMVService.exe"
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" -atboottime
"iTunesHelper"="c:\program files\Itunes\iTunesHelper.exe"
"DXDllRegExe"=dxdllreg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Dell Video Chat\\DellVideoChat.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfcCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=
"c:\\Program Files\\Itunes\\iTunes.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Microsoft Office\\Live Meeting 8\\Console\\PWConsole.exe"=
.
R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [5/13/2009 5:43 AM 14248]
R0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [11/29/2012 11:06 PM 13560]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [6/22/2009 10:11 AM 64288]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [11/7/2012 4:29 PM 65848]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [11/26/2012 9:22 PM 26984]
R1 RapportCerberus_43926;RapportCerberus_43926;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\43926\RapportCerberus32_43926.sys [10/30/2012 9:18 PM 272216]
R1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [11/7/2012 4:29 PM 71480]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [11/7/2012 4:29 PM 166840]
R2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [12/18/2008 1:05 PM 155648]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [11/7/2012 4:29 PM 976728]
R2 vToolbarUpdater13.2.0;vToolbarUpdater13.2.0;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe [11/26/2012 9:22 PM 711112]
R3 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [6/11/2012 4:22 PM 240208]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [5/13/2009 5:51 AM 135936]
R3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\drivers\ETD.sys [5/13/2009 8:21 AM 129024]
R3 igd;igd;c:\windows\system32\drivers\igxpmp32.sys [5/13/2009 8:21 AM 5088416]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [5/13/2009 8:21 AM 110080]
R3 OA012Afx;Provides a software interface to control audio effects of OA012 camera.;c:\windows\system32\drivers\OA012Afx.sys [5/13/2009 8:21 AM 148056]
R3 OA012Ufd;Creative Camera OA012 Upper Filter Driver;c:\windows\system32\drivers\OA012Ufd.sys [5/13/2009 8:21 AM 133472]
R3 OA012Vid;Creative Camera OA012 Function Driver;c:\windows\system32\drivers\OA012Vid.sys [5/13/2009 8:21 AM 271328]
R3 RapportIaso;RapportIaso;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso.sys [8/21/2012 5:46 AM 21520]
R3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RTS5121.sys [5/13/2009 8:20 AM 157696]
S2 BBSvc;BingBar Service;c:\program files\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [6/11/2012 4:22 PM 193616]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [5/13/2009 8:20 AM 1684736]
S3 ATICDSDr;ATICDSDr;c:\ati\Support\9_3_xp32_dd_ccc_wdm_enu\Driver\BIN\atiicdxx.sys [2/25/2009 4:04 PM 6144]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - RAPPORTIASO
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-11 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-03 02:03]
.
2012-11-24 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\documents and settings\Jessica\Application Data\Mozilla\Firefox\Profiles\jbcd81xt.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: 2012-11-29 23:05; jid1-yZwVFzbsyfMrqQ@jetpack; c:\documents and settings\Jessica\Application Data\Mozilla\Firefox\Profiles\jbcd81xt.default\extensions\jid1-yZwVFzbsyfMrqQ@jetpack
FF - ExtSQL: !HIDDEN! 2009-09-02 23:47; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-12-11 00:10
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(536)
c:\program files\Citrix\GoToAssist\615\G2AWinLogon.dll
.
- - - - - - - > 'explorer.exe'(1228)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2012-12-11 00:14:39
ComboFix-quarantined-files.txt 2012-12-11 05:14
ComboFix2.txt 2012-12-09 23:09
.
Pre-Run: 15,373,783,040 bytes free
Post-Run: 15,366,107,136 bytes free
.
- - End Of File - - 8FC4548C2C6EE58E6B30711BE1AE37FE

#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,172 posts
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  • Gender:Male
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Posted 11 December 2012 - 12:52 PM

Hello

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 NotAnEmoGirl

NotAnEmoGirl
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:12:44 PM

Posted 11 December 2012 - 02:49 PM

Here we go!

µTorrent
1300
1300_Help
1300Tour
1300Trb
32 Bit HP CIO Components Installer
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9
Advanced Audio FX Engine
AIM 6
AiO_Scan
AIOMinimal
AiOSoftware
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Banctec Service Agreement
Battery Meter
Bing Bar
BufferChm
calibre
CCleaner
Choice Guard
Combined Community Codec Pack 2011-07-30
Compatibility Pack for the 2007 Office system
Copy
Coupon Printer for Windows
CreativeProjects
CyberLink PowerDVD 8.0 SE
Dell Box.net Launcher
Dell Dock
Dell Media Experience
Dell Support Center (Support Software)
Dell Video Chat
Dell Webcam Central
Destinations
DeviceDiscovery
DocProc
EMSC
ETDWare PS/2-x86 7.0.4.6 WHQL
Fax
Function Keys
GoToAssist Corporate
GoToMeeting 5.1.0.880
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB953955)
Hotfix for Windows XP (KB954434)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB959252)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Imaging Device Functions 13.0
HP Photo & Imaging 3.1
HP PSC & OfficeJet 3.0
HP Software Update
HP Update
hpmdtab
HPSystemDiagnostics
InstantShare
Integrated Webcam Driver (1.01.01.0116)
iTunes
Java™ 6 Update 11
Junk Mail filter update
Live! Cam Avatar Creator
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Office Live Meeting 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Move Media Player
Mozilla Firefox 16.0.2 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB927977)
Overland
PhotoGallery
PowerDVD DX
PrintScreen
QuickProjects
QuickTime
Rapport
Readme
Realtek High Definition Audio Driver
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2183461)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360131)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2416400)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2482017)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2497640)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2530548)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544521)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2559049)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2586448)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618444)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647516)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
SkinsHP1
SkinsHP2
Status
TrayApp
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2616676-v2)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB898461)
Update for Windows XP (KB951618-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
Update for Windows XP (KB980182)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
Windows Search 4.0
WSED
XML Paper Specification Shared Components Pack 1.0
XP Codec Pack
Xvid 1.2.2 final uninstall

#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,172 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:44 PM

Posted 11 December 2012 - 05:41 PM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job

Programs to remove

µTorrent
Adobe Reader 9
Bing Bar
Coupon Printer for Windows
Java™ 6 Update 11
[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]
Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.


: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 NotAnEmoGirl

NotAnEmoGirl
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  • Members
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  • Local time:12:44 PM

Posted 13 December 2012 - 01:32 AM

No problems, and computer is doing well mate!

MWB: Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.13.02

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Jessica :: TOPH [administrator]

12/13/2012 1:08:38 AM
mbam-log-2012-12-13 (01-08-38).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 251701
Time elapsed: 10 minute(s), 7 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)





HIJACK this:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:30:08 AM, on 12/13/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\PersistenceThread.exe
C:\Program Files\Battery Meter\BTMeter.exe
C:\Program Files\WSED\WSED.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
C:\Program Files\Dell\Media Experience\PCMAgent.exe
C:\Program Files\Dell\Media Experience\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jessica\My Documents\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USCON/1
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O4 - HKLM\..\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PersistenceThread] C:\WINDOWS\system32\PersistenceThread.exe
O4 - HKLM\..\Run: [BTMeter] C:\Program Files\Battery Meter\BTMeter.exe
O4 - HKLM\..\Run: [WSED] C:\Program Files\WSED\WSED.exe
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe" /mode2
O4 - HKLM\..\Run: [PCMAgent] "C:\Program Files\Dell\Media Experience\PCMAgent.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Dell\Media Experience\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.exe -update plugin
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\615\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\615\g2aservice.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: vToolbarUpdater13.2.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe

--
End of file - 8151 bytes

#15 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 13 December 2012 - 08:27 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe" /mode2
      O4 - HKLM\..\Run: [PCMAgent] "C:\Program Files\Dell\Media Experience\PCMAgent.exe"
      O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Dell\Media Experience\Kernel\CLML\CLMLSvc.exe"
      O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
      O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.exe -update plugin
      O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
      O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic


Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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