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File Missing or Corrupt
Posted 16 October 2012 - 04:11 PM
I'd appreciate some help in solving a computer problem I'm having. Computer is running Windows XP (probably Professional version), and will not boot up. It's stuck at a black screen with the following error:
Windows could not start because the following file is missing or corrupt:
Please re-install a copy of the above file.
We do not have any disks for the computer, ie, no Windows reboot disk or anything! There is nothing we need to save off the computer, just would like it operating again, even if it's a blank slate. Although, saving the programs that are already installed on it would be a major bonus.
Thank you in advance!
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Posted 16 October 2012 - 04:34 PM
Posted 17 October 2012 - 10:40 AM
Posted 17 October 2012 - 10:48 AM
First...there is no indication of a hard drive problem, at this point. The error relates to either a damaged or missing file. To leap to asserting the possibility that the hard drive caused the damaged file...well, that's a jump I would not make at this time.
Files...are stored on the file system...which is created on the hard drive.
An error with a file or the file system...may have nothing at all to do with the functionality of the hard drive.
System manufacturer and model?
Posted 17 October 2012 - 01:02 PM
Posted 17 October 2012 - 01:46 PM
- Windows XP Pro
- Device Drivers and IBM Enhanced Diagnostics
- Software Selections CD
- IBM Documentation
- IBM Director
- Setup and Installation - Supports eServer xSeries and Netfinity servers
- IBM eServer xSeries 220 - Documentation
- IBM Monitor CD
- Device Drivers
- Product Recovery CD (only have Disc 2 of 2 -- can't find Disk 1 of 2!!!)
I put the Windows XP CD in the drive and started up the computer, but I never get the "Press any key to boot from CD" prompt. Same couple beeps and then the black screen with the missing file error.
Edited by suzyq2626, 17 October 2012 - 03:56 PM.
Posted 17 October 2012 - 04:31 PM
That error message seems to say that you haven't.
Posted 17 October 2012 - 09:05 PM
Posted 18 October 2012 - 10:39 AM
Once in the BIOS...take a look at the screens. One of the option buttons/screens listed...should indicate "boot" options. This is the mechanism for telling the system where to look in order to boot.
The hard drive is typically the first option in many computers.
Change the first option so that the optical drive is the first option...after changing the settings, hit F10 to save the changes made and reboot the system.
Posted 18 October 2012 - 04:20 PM
Posted 18 October 2012 - 05:19 PM
We'll be around.
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