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WHS rebooting with bugcheck 0x01e


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#1 brewskii187

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Posted 10 October 2012 - 03:47 PM

hello im having this issue where my Windows home server 2011 machine is restarting once every two days due to this error "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101012-10842-01."

The server is sitting idle when it happens.

I have uploaded a copy of the mini-dump here

any help would be greatly appreciated.

Edited by hamluis, 12 October 2012 - 08:13 AM.
Moved from Win 7 to Windows NT - Hamluis.


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#2 Allan

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Posted 10 October 2012 - 03:54 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply
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#3 brewskii187

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Posted 10 October 2012 - 04:04 PM

Here it is, thanks.

==================================================
Dump File : 101012-10842-01.dmp
Crash Time : 10/10/2012 3:34:42 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f190
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f190
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101012-10842-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,640
==================================================

==================================================
Dump File : 100812-10842-01.dmp
Crash Time : 10/8/2012 2:55:15 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f190
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f190
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100812-10842-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,640
==================================================

==================================================
Dump File : 092512-11076-01.dmp
Crash Time : 9/25/2012 5:00:58 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`08897b30
Parameter 3 : fffffa80`08897e10
Parameter 4 : fffff800`025e3510
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092512-11076-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,640
==================================================

==================================================
Dump File : 092312-18174-01.dmp
Crash Time : 9/23/2012 3:16:46 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`022b15c1
Parameter 3 : fffff880`09e117a0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092312-18174-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,640
==================================================

#4 Allan

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Posted 10 October 2012 - 04:17 PM

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

Also, Please look in device manager. Are there any yellow or red symbols?
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#5 brewskii187

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Posted 10 October 2012 - 04:20 PM

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

Also, Please look in device manager. Are there any yellow or red symbols?



Between the 9/25 date and the 10/8 date I had changed my main OS harddrive to a SSD because I thought it was failing, CrystalDiskInfo was showing bad sectors.

There was one device showing as yellow under "unknown devices" but I had disabled it on 10/8 after that crash.

#6 brewskii187

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Posted 10 October 2012 - 04:31 PM

Oh I also forgot to mention when I try to generate a system health report it says access denied even though I have administrator rights.

#7 Allan

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Posted 10 October 2012 - 04:56 PM

Well, the bsod's are neither frequent nor consistent so they are hard to diagnose. It could be anything from malware to a bad piece of hardware. Let's do a couple of things.

1) Please run full system scans with BOTH your anti virus app and with MalwareBytes

2) let's check the ram. To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

The errors you are getting can also be caused by driver issues, but if you haven't changed or updated any drivers or added hardware that requires drivers I'm inclined to think that's not the issue.


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#8 brewskii187

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Posted 10 October 2012 - 05:10 PM

I have done both of those previously, I cannot run an anti-virus because it is server software and it will cost boatloads of money, but I did run malwarebytes, and it did come up clean.

I also ran prime95 for about 6 hours the other day.

Ill run memtest again, and I'll post back the results, but they came up fine last time.

Edited by brewskii187, 10 October 2012 - 05:13 PM.


#9 brewskii187

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Posted 10 October 2012 - 10:04 PM

Yea memtest passed just fine, no errors

#10 Allan

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Posted 11 October 2012 - 06:59 AM

As I said before, since this is an intermittent issue and the errors are different it is very hard to troubleshoot - especially from a distance. My guess is either malware or a bad power supply, motherboard, or (sorry) other hardware. I know it isn't the specific response you were hoping for.
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#11 brewskii187

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Posted 11 October 2012 - 11:29 AM

I doubt it is hardware because of the fact that I can run prime95 and memtest with no problems.

I guess I will reinstall the os and see what happens.

Migrating 3tb of data is gonna be a pain.

#12 Allan

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Posted 11 October 2012 - 01:04 PM

I don't know that the test you ran would identify a problem with the mobo, video card, etc. Not to say either or both is definitely the issue, but they may be.
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#13 brewskii187

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Posted 11 October 2012 - 01:11 PM

No it would not but I'm pretty confident they are not the problem.

#14 brewskii187

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Posted 09 November 2012 - 07:55 AM

Well I re-installed the OS, and all the problems disappeared.




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