I am trying to troubleshoot a HP Compaq Presario CQ60-410us with 3Gb(a 2Gb and 1Gb chip) ram, Windows 7 Service Pack
1 x86for a friend. They say there was some type of virus or malware on the machine. They scanned with Malware Bytes
logs indicate PUP.MyWebSearch. Im not sure if the problem I am trying to fix is a result of that attempt to cleanup.
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200999
Problem Signature 05: AutoFailover
Problem Signature 06: 25
Problem Signature 07: 0x8e
OS Verison 6.1.7600.2.0.0.256.1
Locale ID: 1033
Ran Kaspersky rescue disk 10 and it found c:/prg files/televisionFanatic/bar/1.bin/64sknlcr.dll
Trojan:Packed.Win32.Krap.hc. Just loops into repair now. Ran memtest86 and found the 2Gb stick to be bad and just
left the good 1Gb stick but still does not boot.
Any input would be appreciated.
Edited by hamluis, 18 September 2012 - 01:47 PM.
Moved from Win 7 to Am I Infected - Hamluis.