Today I was using the Guest account on my Dell Inspiron 1520, which runs on Windows Vista Home Basic, when a screen appeared telling me I owed $100 to the FBI because I watch child and animal porn and could go to prison, yadda, yadda, yadda. Which, although looked impressively real, I automatically knew it had to be a scam, and that I would not be going to CVS or Walgreens or to any of the other stores they advertised to buy a $100 Moneypak card to fix if I had any choice. I would be completely fine with just deleting my Guest account, but unfortunately, it has several Microsoft Word 2007 documents that I had not put in my DropBox that I really need to pass my psychology class. So here I am, with little knowledge that is useful in such a situation. I'm a college kid, so I don't want to spend any money to have this fixed if I can help it. I don't know what approach I should take. Should I try to delete the virus and keep that account (that would be ideal really but I'm open to other methods) or should I try to retrieve those word documents and just dump that account? Even if I did know which approach to take I would have no idea how to perform them without instruction. I also would love to not have to redo those assignments that were left in Word on that account, they were quit tedious and lengthy. If anyone is able to help me help my laptop please enlighten me and it will be greatly appreciated!
Moderator Edit: Moved from Windows Vista to a more appropriate forum
Roger


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