SearchSafer In Address Bar Of My Firefox Browser

I have had the SearchSafer in my address bar of Firefox for some time. Whenever I wished to insert an address I would backspace over the SearchSafer.com entry and it would disappear and I could go to my desired location with no problem. I did not seem to get and pop-ups or be redirected to unwanted locations. All other operations seemed to be ok but I realized it was a Malware of some kind. I tried to disable it by running CCleaner,Malwarebytes,Avast to no effect. Below is the data you require. Thanks for y.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_30
Run by George at 13:57:18 on 2012-09-08
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5887.3847 [GMT -6:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\SlimDrivers\SlimDrivers.exe
C:\Program Files (x86)\Wise\Wise Care 365\WiseTray.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\SysWOW64\svchost.exe -k Akamai
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\LVPrS64H.exe
C:\Program Files (x86)\PANDORA.TV\PanService\PandoraService.exe
C:\Program Files (x86)\PDF Complete\pdfsvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Ralink\Common\RaRegistry.exe
C:\Program Files (x86)\Ralink\Common\RaRegistry64.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\Secunia\PSI\PSIA.exe
C:\Program Files (x86)\Common Files\supportsoft\bin\sprtlisten.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\AOL OnePoint\IDVaultSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\AOL OnePoint\IDVault.exe
C:\Program Files (x86)\Common Files\AOL\ACS\AOLAcsd.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files (x86)\Common Files\AOL\1293314990\ee\aolsoftware.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Secunia\PSI\sua.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\OpenVPN\bin\openvpn-gui-1.0.3.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files (x86)\DVD Flick\dvdflick.exe
C:\Program Files (x86)\OpenVPN\bin\openvpn.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\AOL Desktop 9.7\waol.exe
C:\Program Files (x86)\AOL Desktop 9.7\shellmon.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://isearch.avg.com/?cid={F3FAF130-83AD-4376-B6A7-640C7D49B205}&mid=2f3eab85067247d68ee905cc22468991-80fac7db41bd8975d5e2e1d5bbea14b86ddbe29b&lang=en&ds=ts024&pr=sa&d=2012-02-22 09:54:01&v=12.2.5.32&sap=hp
mStart Page = hxxp://search.chatzum.com/
uInternet Settings,ProxyOverride = *.local;127.0.0.1:9421;<local>
uURLSearchHooks: ToolbarURLSearchHook Class: {ca3eb689-8f09-4026-aa10-b9534c691ce0} - C:\Program Files (x86)\ChatZum Toolbar\tbunsg1D07.tmp\tbhelper.dll
mWinlogon: Userinit=userinit.exe,
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: AC-Pro: {0fb6a909-6086-458f-bd92-1f8ee10042a0} - C:\Program Files (x86)\AutocompletePro\AutocompletePro.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\12.2.5.32\AVG Secure Search_toolbar.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: AOL OnePoint (COM): {b84cdbe7-1b46-494b-a188-01d4c52deb61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.1.523.1\NativeBHO.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Nero Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: KMP Media Toolbar: {daf5b34c-1aa3-4c33-ae24-766a370635d2} - C:\Program Files (x86)\kmpmediatoolbar\searchresultsDx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TBSB09850 Class: {fcbccb87-9224-4b8d-b117-f56d924beb18} - C:\Program Files (x86)\ChatZum Toolbar\tbunsg1D07.tmp\tbcore3.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} -
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Nero Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: DealBulldog Toolbar: {338b4dfe-2e2c-4338-9e41-e176d497299e} - C:\Program Files (x86)\DealBulldog Toolbar\tbcore3.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\12.2.5.32\AVG Secure Search_toolbar.dll
TB: KMP Media Toolbar: {daf5b34c-1aa3-4c33-ae24-766a370635d2} - C:\Program Files (x86)\kmpmediatoolbar\searchresultsDx.dll
TB: ChatZum Toolbar: {37d48d9c-3f7e-412f-b5bf-611be7ccfca1} - C:\Program Files (x86)\ChatZum Toolbar\tbunsg1D07.tmp\tbcore3.dll
TB: TextAloud: {f053c368-5458-45b2-9b4d-d8914bdddbff} - C:\PROGRA~2\TEXTAL~1\TAForIE.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"
uRun: [AOL Fast Start] "C:\Program Files (x86)\AOL Desktop 9.7\AOL.EXE" -b
uRun: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
mRun: [<NO NAME>]
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [ROC_ROC_JULY_P1] "C:\Program Files (x86)\AVG Secure Search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
StartupFolder: C:\Users\George\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: EnableLinkedConnections = 1 (0x1)
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
Trusted Zone: cinemanow.com
Trusted Zone: hp.com
Trusted Zone: qflix.com
Trusted Zone: roxio.com
Trusted Zone: sonic.com\redirect
Trusted Zone: sonic.com\redirect2
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 10.10.11.1
TCP: Interfaces\{23DEC508-8373-4A13-8D77-CEFEDA29D6EC} : DhcpNameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{23DEC508-8373-4A13-8D77-CEFEDA29D6EC}\D697177756374713133373 : DhcpNameServer = 192.168.0.1 205.171.3.25
TCP: Interfaces\{23DEC508-8373-4A13-8D77-CEFEDA29D6EC}\D697177756374743038373 : DhcpNameServer = 192.168.0.1 205.171.3.25
TCP: Interfaces\{2F8CC302-8200-4755-830B-7E34DC18EE91} : DhcpNameServer = 10.10.11.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\12.2.6\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: AC-Pro: {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files (x86)\AutocompletePro\AutocompletePro.dll
BHO-X64: SuggestMeYesBHO - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\12.2.5.32\AVG Secure Search_toolbar.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: AOL OnePoint (COM): {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.1.523.1\NativeBHO.dll
BHO-X64: AOL OnePoint (COM) - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: Nero Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO-X64: Ask Toolbar BHO - No File
BHO-X64: KMP Media Toolbar: {daf5b34c-1aa3-4c33-ae24-766a370635d2} - C:\Program Files (x86)\kmpmediatoolbar\searchresultsDx.dll
BHO-X64: KMP Media Toolbar - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: TBSB09850 Class: {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files (x86)\ChatZum Toolbar\tbunsg1D07.tmp\tbcore3.dll
BHO-X64: TBSB09850 - No File
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB-X64: Search Toolbar: {9D425283-D487-4337-BAB6-AB8354A81457} -
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Nero Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB-X64: DealBulldog Toolbar: {338B4DFE-2E2C-4338-9E41-E176D497299E} - C:\Program Files (x86)\DealBulldog Toolbar\tbcore3.dll
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\12.2.5.32\AVG Secure Search_toolbar.dll
TB-X64: KMP Media Toolbar: {daf5b34c-1aa3-4c33-ae24-766a370635d2} - C:\Program Files (x86)\kmpmediatoolbar\searchresultsDx.dll
TB-X64: ChatZum Toolbar: {37D48D9C-3F7E-412F-B5BF-611BE7CCFCA1} - C:\Program Files (x86)\ChatZum Toolbar\tbunsg1D07.tmp\tbcore3.dll
TB-X64: TextAloud: {F053C368-5458-45B2-9B4D-D8914BDDDBFF} - C:\PROGRA~2\TEXTAL~1\TAForIE.dll
TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [(Default)]
mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun-x64: [ROC_ROC_JULY_P1] "C:\Program Files (x86)\AVG Secure Search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\George\AppData\Roaming\Mozilla\Firefox\Profiles\fvf3gr04.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - searchsafer.com
FF - prefs.js: keyword.URL - hxxp://utils.chatzum.com/?url=
FF - plugin: C:\PROGRA~2\Palm\PACKAG~1\NPInstal.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\12.2.6\npsitesafety.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nprpplugin.dll
FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\3\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\nphdplg.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_265.dll
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\system32\DRIVERS\amd_sata.sys --> C:\Windows\system32\DRIVERS\amd_sata.sys [?]
R0 amd_xata;amd_xata;C:\Windows\system32\DRIVERS\amd_xata.sys --> C:\Windows\system32\DRIVERS\amd_xata.sys [?]
R0 FSProFilter;FSPro File Filter;C:\Windows\system32\Drivers\FSPFltd.sys --> C:\Windows\system32\Drivers\FSPFltd.sys [?]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R0 vididr;Acronis Virtual Disk;C:\Windows\system32\DRIVERS\vididr.sys --> C:\Windows\system32\DRIVERS\vididr.sys [?]
R0 vidsflt53;Acronis Disk Storage Filter (53);C:\Windows\system32\DRIVERS\vsflt53.sys --> C:\Windows\system32\DRIVERS\vsflt53.sys [?]
R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
R1 avgtp;avgtp;\??\C:\Windows\system32\drivers\avgtpx64.sys --> C:\Windows\system32\drivers\avgtpx64.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-7-27 63960]
R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2009-7-13 20992]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-7-4 361984]
R2 AODDriver4.01;AODDriver4.01;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-3-5 53888]
R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-8-28 44808]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-6-12 400368]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 IDVaultSvc;AOL OnePoint Service;C:\Program Files (x86)\AOL OnePoint\IDVaultSvc.exe [2012-5-23 65368]
R2 LVPrcS64;Process Monitor;C:\Program Files\Common Files\logishrd\LVMVFM\LVPrcSrv.exe [2009-10-7 191000]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-5-4 503080]
R2 PanService;PandoraService;C:\Program Files (x86)\PANDORA.TV\PanService\PandoraService.exe [2012-1-17 624856]
R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2010-8-27 635416]
R2 RalinkRegistryWriter;Ralink Registry Writer;C:\Program Files (x86)\Ralink\Common\RaRegistry.exe [2012-2-22 374112]
R2 RalinkRegistryWriter64;Ralink Registry Writer 64;C:\Program Files (x86)\Ralink\Common\RaRegistry64.exe [2012-2-22 451936]
R2 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2011-1-5 988216]
R2 Secunia Update Agent;Secunia Update Agent;C:\Program Files (x86)\Secunia\PSI\sua.exe [2011-1-5 399416]
R2 sprtlisten;SupportSoft Listener Service;C:\Program Files (x86)\Common Files\supportsoft\bin\sprtlisten.exe [2008-1-8 1213728]
R2 vToolbarUpdater12.2.6;vToolbarUpdater12.2.6;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe [2012-8-29 722528]
R3 amdiox64;AMD IO Driver;C:\Windows\system32\DRIVERS\amdiox64.sys --> C:\Windows\system32\DRIVERS\amdiox64.sys [?]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\system32\drivers\AtihdW76.sys --> C:\Windows\system32\drivers\AtihdW76.sys [?]
R3 BazisVirtualCDBus;WinCDEmu Virtual Bus Driver;C:\Windows\system32\DRIVERS\BazisVirtualCDBus.sys --> C:\Windows\system32\DRIVERS\BazisVirtualCDBus.sys [?]
R3 LVPr2M64;Logitech LVPr2M64 Driver;C:\Windows\system32\DRIVERS\LVPr2M64.sys --> C:\Windows\system32\DRIVERS\LVPr2M64.sys [?]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
R3 PLTurbo;Prolific turbo filter driver for odd;C:\Windows\system32\drivers\plturbo.sys --> C:\Windows\system32\drivers\plturbo.sys [?]
R3 PSI;PSI;C:\Windows\system32\DRIVERS\psi_mf.sys --> C:\Windows\system32\DRIVERS\psi_mf.sys [?]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 SbieDrv;SbieDrv;C:\Program Files\Sandboxie\SbieDrv.sys [2012-8-25 202632]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 AODDriver4.1;AODDriver4.1;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-3-5 53888]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 Freemake Improver;Freemake Improver;C:\ProgramData\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe [2012-5-1 96768]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-28 136176]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-6-7 160944]
S2 WiseBootAssistant;Wise Boot Assistant;C:\Program Files (x86)\Wise\Wise Care 365\BootTime.exe [2012-8-26 580648]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-8-24 250568]
S3 AODDriver4.0;AODDriver4.0;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-3-5 53888]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-28 136176]
S3 LVUVC64;Logitech QuickCam Ultra Vision(UVC);C:\Windows\system32\DRIVERS\lvuvc64.sys --> C:\Windows\system32\DRIVERS\lvuvc64.sys [?]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-26 114144]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696]
S3 PLTurbh;Prolific turbo filter driver for hdd;C:\Windows\system32\drivers\plturbh.sys --> C:\Windows\system32\drivers\plturbh.sys [?]
S3 RaCRResetSrv;Ralink Country Reset Service;C:\Program Files (x86)\Ralink\Common\RaCRResetSrv.exe [2012-2-22 229376]
S3 RaMediaServer;RaMediaServer;C:\Program Files (x86)\Ralink\Common\RaMediaServer.exe [2012-2-22 619872]
S3 rcmirror;rcmirror;C:\Windows\system32\DRIVERS\rcmirror.sys --> C:\Windows\system32\DRIVERS\rcmirror.sys [?]
S3 Revoflt;Revoflt;C:\Windows\system32\DRIVERS\revoflt.sys --> C:\Windows\system32\DRIVERS\revoflt.sys [?]
S3 SWDUMon;SWDUMon;C:\Windows\system32\DRIVERS\SWDUMon.sys --> C:\Windows\system32\DRIVERS\SWDUMon.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-09-08 17:12:31 9310152 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{50659AB6-2C91-4514-A371-8E50CA286F94}\mpengine.dll
2012-09-07 23:07:24 -------- d-----r- C:\Sandbox
2012-09-07 22:46:56 -------- d-----w- C:\Program Files\Sandboxie
2012-09-07 17:02:56 9310152 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-09-07 00:25:59 91552 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
2012-09-04 23:00:01 -------- d-----w- C:\Users\George\AppData\Local\FeedDemon
2012-09-04 22:59:48 -------- d-----w- C:\Program Files (x86)\FeedDemon
2012-09-04 18:09:08 -------- d-----w- C:\Program Files (x86)\Common Files\xing shared
2012-09-04 17:42:15 -------- d-----w- C:\Program Files (x86)\Auslogics
2012-09-01 18:39:41 -------- d-----w- C:\Windows\System32\wbem\Logs
2012-08-29 15:07:09 31080 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2012-08-27 15:33:56 -------- d-----w- C:\Program Files (x86)\AMD APP
2012-08-27 15:33:45 56448 ----a-w- C:\Windows\System32\drivers\usbfilter.sys
2012-08-27 15:33:04 -------- d-----w- C:\Program Files\ATI Technologies
2012-08-27 15:31:25 82560 ----a-w- C:\Windows\System32\drivers\amd_sata.sys
2012-08-27 15:31:25 42624 ----a-w- C:\Windows\System32\drivers\amd_xata.sys
2012-08-27 15:31:25 16552 ----a-w- C:\Windows\System32\drivers\AtiPcie64.sys
2012-08-27 15:30:19 96896 ----a-w- C:\Windows\System32\drivers\AtihdW76.sys
2012-08-26 20:38:28 -------- d-sh--w- C:\$RECYCLE.BIN
2012-08-26 18:54:43 -------- d-----w- C:\Users\George\AppData\Roaming\Wise Care 365
2012-08-26 18:54:08 -------- d-----w- C:\Program Files (x86)\Wise
2012-08-24 18:50:01 73416 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-08-24 18:50:01 696520 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-08-23 22:31:10 -------- d-----w- C:\Users\George\AppData\Local\assembly
2012-08-23 22:30:34 -------- d-----w- C:\Users\George\AppData\Local\TechSmith
2012-08-15 14:20:29 503808 ----a-w- C:\Windows\System32\srcore.dll
2012-08-15 14:20:28 43008 ----a-w- C:\Windows\SysWow64\srclient.dll
2012-08-15 14:20:27 751104 ----a-w- C:\Windows\System32\win32spl.dll
2012-08-15 14:20:26 67072 ----a-w- C:\Windows\splwow64.exe
2012-08-15 14:20:26 559104 ----a-w- C:\Windows\System32\spoolsv.exe
2012-08-15 14:20:26 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll
2012-08-15 14:20:25 59392 ----a-w- C:\Windows\System32\browcli.dll
2012-08-15 14:20:25 136704 ----a-w- C:\Windows\System32\browser.dll
2012-08-15 14:20:24 41984 ----a-w- C:\Windows\SysWow64\browcli.dll
2012-08-15 14:20:23 3148800 ----a-w- C:\Windows\System32\win32k.sys
2012-08-15 14:20:22 956928 ----a-w- C:\Windows\System32\localspl.dll
2012-08-14 23:28:00 9826504 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-08-14 20:43:22 -------- d-----w- C:\Program Files (x86)\ATTNaturalVoices
2012-08-11 15:50:48 737072 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2012-08-11 15:50:16 4283672 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2012-08-11 15:49:51 42776 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2012-08-11 15:49:41 539984 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
.
==================== Find3M ====================
.
2012-09-08 17:04:27 15672 ----a-w- C:\Windows\System32\drivers\SWDUMon.sys
2012-09-04 18:07:53 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2012-09-04 18:07:53 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2012-08-21 09:13:13 969200 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2012-08-21 09:13:12 71600 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2012-08-21 09:13:12 54072 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2012-08-21 09:12:33 41224 ----a-w- C:\Windows\avastSS.scr
2012-07-05 04:31:52 187392 ----a-w- C:\Windows\System32\clinfo.exe
2012-07-05 04:31:38 75776 ----a-w- C:\Windows\System32\OpenVideo64.dll
2012-07-05 04:31:32 65024 ----a-w- C:\Windows\SysWow64\OpenVideo.dll
2012-07-05 04:31:24 63488 ----a-w- C:\Windows\System32\OVDecode64.dll
2012-07-05 04:31:22 56320 ----a-w- C:\Windows\SysWow64\OVDecode.dll
2012-07-05 04:31:14 16457728 ----a-w- C:\Windows\System32\amdocl64.dll
2012-07-05 04:30:30 13008896 ----a-w- C:\Windows\SysWow64\amdocl.dll
2012-07-05 04:29:44 54784 ----a-w- C:\Windows\System32\OpenCL.dll
2012-07-05 04:29:40 50176 ----a-w- C:\Windows\SysWow64\OpenCL.dll
2012-07-04 03:48:38 3861472 ----a-w- C:\chatzum.exe
2012-07-03 19:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-06-29 03:56:34 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-29 03:49:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-29 03:48:07 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-29 03:43:49 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-29 03:39:48 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-29 00:16:58 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-29 00:09:01 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-29 00:08:59 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-29 00:04:43 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-29 00:00:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 13:58:10.07 ===============
our help.

Good evening.

Install this add-on and restart Firefox.

• Click Tools > Add-ons.
• In the top right hand corner, click Dump list
• In the window that opens, click Copy to clipboard.
• Paste the contents of the clipboard into your next reply.
• Please click the Plugins Tab on the left and repeat the process.

Application: Firefox 15.0.1 (20120905151427)
Operating System: WINNT (x86-msvc)

- Adobe Acrobat 10.1.4.38
- AVG SiteSafety plugin 12.0.0.0
- Coupons Inc., Coupon Printer Manager 4.0.1.3
- Coupons Inc., Coupon Printer Manager 4.0.0.7
- Google Earth Plugin 6.2.0.5788
- Google Update 1.3.21.115
- Hulu Desktop 0.9.13.1
- iTunes Application Detector 1.0.1.1
- Java Deployment Toolkit 6.0.300.12 6.0.300.12 (Disabled)
- Java™ Platform SE 6 U30 6.0.300.12 (Disabled)
- MetaStream 3 Plugin 3.2.2.26
- PalmSource Package Installer 1.5.0.4
- QuickTime Plug-in 7.7.2 7.7.2.0
- QuickTime Plug-in 7.7.2 7.7.2.0
- QuickTime Plug-in 7.7.2 7.7.2.0
- QuickTime Plug-in 7.7.2 7.7.2.0
- QuickTime Plug-in 7.7.2 7.7.2.0
- QuickTime Plug-in 7.7.2 7.7.2.0
- QuickTime Plug-in 7.7.2 7.7.2.0
- RealJukebox NS Plugin 15.0.6.14
- RealNetworks™ Chrome Background Extension Plug-In (32-bit) 15.0.6.14
- RealPlayer Download Plugin 15.0.6.14
- RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) 15.0.6.14
- RealPlayer™ HTML5VideoShim Plug-In (32-bit) 15.0.6.14
- Shockwave Flash 11.4.402.265
- Silverlight Plug-In 4.1.10329.0
- VLC Web Plugin 2.0.2.0
- Windows Live™ Photo Gallery 15.4.3508.1109

Application: Firefox 15.0.1 (20120905151427)
Operating System: WINNT (x86-msvc)

- Adobe Acrobat 10.1.4.38
- AVG SiteSafety plugin 12.0.0.0
- Coupons Inc., Coupon Printer Manager 4.0.1.3
- Coupons Inc., Coupon Printer Manager 4.0.0.7
- Google Earth Plugin 6.2.0.5788
- Google Update 1.3.21.115
- Hulu Desktop 0.9.13.1
- iTunes Application Detector 1.0.1.1
- Java Deployment Toolkit 6.0.300.12 6.0.300.12 (Disabled)
- Java™ Platform SE 6 U30 6.0.300.12 (Disabled)
- MetaStream 3 Plugin 3.2.2.26
- PalmSource Package Installer 1.5.0.4
- QuickTime Plug-in 7.7.2 7.7.2.0
- QuickTime Plug-in 7.7.2 7.7.2.0
- QuickTime Plug-in 7.7.2 7.7.2.0
- QuickTime Plug-in 7.7.2 7.7.2.0
- QuickTime Plug-in 7.7.2 7.7.2.0
- QuickTime Plug-in 7.7.2 7.7.2.0
- QuickTime Plug-in 7.7.2 7.7.2.0
- RealJukebox NS Plugin 15.0.6.14
- RealNetworks™ Chrome Background Extension Plug-In (32-bit) 15.0.6.14
- RealPlayer Download Plugin 15.0.6.14
- RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) 15.0.6.14
- RealPlayer™ HTML5VideoShim Plug-In (32-bit) 15.0.6.14
- Shockwave Flash 11.4.402.265
- Silverlight Plug-In 4.1.10329.0
- VLC Web Plugin 2.0.2.0
- Windows Live™ Photo Gallery 15.4.3508.1109

The two lists should be different - are you sure you followed the instructions exactly?

I'll try again

Undr TOOLS/Add Ons should I be selecting extensions? When I select Get Add-Ons there is no dump option

Good evening.

By default, at least on my PC, when you access Add-ons the Extensions Tab should be selected. If it isn't on your machine, select it and then dump the information that it contains and let me have it.

Operating System: WINNT (x86-msvc)

- Adblock Plus 2.1.2
- avast! WebRep 7.0.1466
- AVG Security Toolbar 12.2.5.32 (Disabled)
- ChatZum Toolbar 1.0.16
- DealBulldog Toolbar 1.1.8 (Disabled)
- Extension List Dumper 1.15.2
- FEBE 7.0.3.5
- Freemake Video Converter Plugin 1.0.0
- HP Smart Web Printing 4.60 (Disabled, Incompatible)
- KMP Media Toolbar 1.0.0.12
- NoScript 2.5.4 (Disabled)
- Readability 2.3
- RealPlayer Browser Record Plugin 15.0.6
- WOT 20120827

Good evening.

Try this FireFox Add-on as it may resolve your issue painlessly - let me know how you get on.

Hello. The SearchSafer is no longer in my address bar. At the right hand end of my search bar there is a icon of a house and when I scroll over that it says "searchsafer.com". Is that a part of the problem?

I should have included that I did the Firefox Add On as you suggested

I was wrong. The SearchSafer is still in the address bar.

Good evening.

It looks like your issue may have started with the installation of the ChatZum Toolbar. Did you see the Searchsafe issue about the time that you installed the toolbar and are you happy to uninstall the toolbar to resovle the issue?

Yes, getting rid of Chatzum would be ok. I don't really know how I got it in the first place.