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Posted 25 August 2012 - 01:54 PM
Posted 01 September 2012 - 09:24 PM
Posted 02 September 2012 - 06:22 PM
Hello, wel if it was a backdoor that is serious.
In whick case I would post tjis....
One or more of the identified infections is a backdoor trojan.
This allows hackers to remotely control your computer, steal critical system information and download and execute files.
I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall
We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.
So having reformattted ALL the malware is gone and the machine IS trustworthy.
You have changed passwords..good.
I would still let my bank know of the infection if you had banking on there.
Posted 02 September 2012 - 09:11 PM
Posted 02 September 2012 - 09:27 PM
Posted 02 September 2012 - 09:29 PM
Posted 02 September 2012 - 10:14 PM
Posted 02 September 2012 - 10:38 PM
Edited by shadowk8, 02 September 2012 - 10:58 PM.
Posted 03 September 2012 - 06:30 PM
Posted 03 September 2012 - 06:51 PM
Edited by shadowk8, 03 September 2012 - 06:53 PM.
Posted 03 September 2012 - 07:48 PM
Edited by boopme, 03 September 2012 - 07:49 PM.
Posted 03 September 2012 - 08:04 PM
Have you ever run this tool,RKill?
Edited by shadowk8, 03 September 2012 - 08:08 PM.
Posted 03 September 2012 - 08:15 PM
Edited by boopme, 03 September 2012 - 08:17 PM.
Posted 03 September 2012 - 08:30 PM
It appears then those files were from RKIll. They should have disappeared when you rebooted but they are not an issue.
RERUN RKILL and theb SAS
Download and Run RKill
- Please download RKill by Grinler from one of the 4 links below and save it to your desktop.
- Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
- Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
- A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
- If nothing happens or if the tool does not run, please let me know in your next reply
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.
If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.
Next run Superantisypware (SAS):
Download and scan with SUPERAntiSpyware Free for Home Users
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
- Double-click SUPERAntiSpyware.exe and use the default settings for installation.
- An icon will be created on your desktop. Double-click that icon to launch the program.
- If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
- In the Main Menu, click the Preferences... button.
- Click the Scanning Control tab.
- Under Scanner Options make sure the following are checked (leave all others unchecked):
- Close browsers before scanning.
- Scan for tracking cookies.
- Terminate memory threats before quarantining.
- Click the "Close" button to leave the control center screen.
- Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
- On the left, make sure you check C:\Fixed Drive.
- On the right, under "Complete Scan", choose Perform Complete Scan.
- Click "Next" to start the scan. Please be patient while it scans your computer.
- After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
- Make sure everything has a checkmark next to it and click "Next".
- A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
- If asked if you want to reboot, click "Yes".
- To retrieve the removal information after reboot, launch SUPERAntispyware again.
- Click Preferences, then click the Statistics/Logs tab.
- Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
- If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
- Please copy and paste the Scan Log results in your next reply.
- Click Close to exit the program.
Posted 03 September 2012 - 08:35 PM
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