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Can't turn on file sharing or network discovery


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30 replies to this topic

#1 Chlikaflok

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Posted 24 August 2012 - 10:02 PM

OS : Windows 7 Professional SP1 (x64)
Firewall Software : Windows Firewall
Other protection software : MalwareBytes AntiMalware and Microsoft Security Essentials

I can't seem to turn on my File and Printer Sharing and Network Discovery options from the Network and Sharing Center. I go to the sharing options, and click turn on to both of them. Then after I confirm by pressing save, if I come back they've returned to their previous turned off position.

I tried a few things and have searched online for the last hour or so, but I'm willing to follow directions if someone is more used to this problem than I am. I also searched these forums but sadly the word "on" is one of the main points of this and words shorter than 3 letters are rejected from the search engine, so the results weren't really related.

Please help me, mighty internet, you are my only hope!
Chlikaflok

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#2 narenxp

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Posted 24 August 2012 - 10:06 PM

Download

FSS

Checkmark all the boxes

Click on "Scan".
Please copy and paste the log to your reply.

#3 Chlikaflok

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Posted 24 August 2012 - 10:07 PM

Here :

Farbar Service Scanner Version: 06-08-2012
Ran by Chlikaflok (administrator) on 24-08-2012 at 23:06:44
Running from "C:\Users\Chlikaflok\Downloads"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend: "%ProgramFiles(x86)%\Windows Defender\mpsvc.dll".


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

Thank you for taking time for this

#4 narenxp

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Posted 24 August 2012 - 10:09 PM

Disable your windows firewall and try to turn on file sharing and network discovery.Does it work?

#5 Chlikaflok

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Posted 24 August 2012 - 10:10 PM

Yes, in fact they turned to on by themselves once I disabled the firewall.

#6 narenxp

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Posted 24 August 2012 - 10:13 PM

Go to

Control panel>>windows firewall

Click on Allow a program or feature through windows firewall

Make sure file sharing and network discovery have been checkmarked.

Do you have previous restore point when it worked?

#7 Chlikaflok

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Posted 24 August 2012 - 10:14 PM

That option is not available in the options presented, here's a screenshot of what it looks like :

Attached Files



#8 narenxp

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Posted 24 August 2012 - 10:15 PM

download

http://www.bleepingcomputer.com/download/rkill/

Run it and after scan finishes,post the contents of RKILL log located on the desktop here

#9 Chlikaflok

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Posted 24 August 2012 - 10:16 PM

Here :

Rkill 2.3.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2012 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/24/2012 11:16:13 PM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop.

* No malware services found to stop.

Checking for processes to terminate.

* C:\Users\Chlikaflok\Local Settings\Apps\F.lux\flux.exe (PID: 2592) [UP-HEUR]

1 proccess terminated!

Checking Registry for malware related settings.

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks.

* Windows Defender Disabled

[HKLM\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

* Windows Defender (WinDefend) is not Running.
Startup Type set to: Automatic

* WinDefend => %ProgramFiles(x86)%\Windows Defender\mpsvc.dll [Incorrect ServiceDLL]

Searching for Missing Digital Signatures:

* No issues found.

Program finished at: 08/24/2012 11:16:24 PM
Execution time: 0 hours(s), 0 minute(s), and 11 seconds(s)

#10 narenxp

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Posted 24 August 2012 - 10:22 PM

Click on Allow another program or feature

Do you have File sharing or network discovery options?

#11 Chlikaflok

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Posted 24 August 2012 - 10:45 PM

No, it's still just like the screenshot I posted earlier.

#12 narenxp

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Posted 24 August 2012 - 10:50 PM

No, it's still just like the screenshot I posted earlier.


I dont understand.What happens when you click on ALLOW ANOTHER PROGRAM option

#13 narenxp

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Posted 24 August 2012 - 11:00 PM

Also do you have a previous restore point when it worked?

#14 Chlikaflok

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Posted 24 August 2012 - 11:24 PM

I don't have a restore point, this feature is disabled on the computer.

As for what happens when I click allow a program to communicate... : The window becomes the one that I posted in the screenshot 2-3 posts above, and shows a list of programs and features, and that list doesn't contain the mentioned "file sharing and network discovery" option. The screen is a regular listbox with elements that may or may not be allowed through the firewall for either private or public networks. I can also click the "allow another program" which opens a smaller window which contains another list of programs which I probably may add to firewall exceptions, but this list also doesn't contain the "file sharing and network discovery" option.

I'm sorry if this is confusing, I'm just following your suggestions XD

Edit : Here's a screenshot of the 2nd window :

Attached Files


Edited by Chlikaflok, 24 August 2012 - 11:25 PM.


#15 narenxp

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Posted 24 August 2012 - 11:39 PM

Go to windows firewall in control panel

On left side,click on Advanced settings

On right pane,click on Diagnose/Repair

Select shared folders and home group and troubleshoot it.If windows doesnt find any issues with them

You may have to restore default policy of your firewall

Click on Restore default policy




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