Hard to Start

Hi, . .

I am here for my friend who is in the Philippines,
her computer for the last couple weeks has had a problem starting, . . she says when she pushes the start button on the tower usually a red light will flash on, . . but recently a blue light comes on. but the monitor
does not start up, . only a message that the computer was not shut down properly and that she should push F1, . . also there are periods of time the PC is totally not working.

Any idea what the cause of this is ?

The F1 press button points to a BIOS settings. Disabling halt or stop on errors or a floppy drive seek on booting up should be turned off. However, since there is a blackscreen when powering up the desktop, what is the computer model of the PC? Maybe one of the memory modules installed is faulty so might wanna swap or removed one alternately.

Hi Jhayz,



OS Name Microsoft® Windows Vista™ Ultimate
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name AMITHEA-5F5JO7S
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type X86-based PC
Processor Pentium® Dual-Core CPU E5200 @ 2.50GHz, 2493 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P1.40, 2/5/2009
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.0.6000.16386"
User Name AMITHEA-5F5JO7S\Administrator
Time Zone India Standard Time
Total Physical Memory 2,037.69 MB
Available Physical Memory 865.57 MB
Total Virtual Memory 4.20 GB
Available Virtual Memory 2.78 GB
Page File Space 2.28 GB
Page File C:\pagefile.sys

Please check and try my other suggestions (BIOS and RAM) if it would make a difference.